very spacious triple room. big bathroom. good location for bunratty castle.
The staff were extremely gracious and the dinner we had was exceptional.
Antique furniture, clean.
All services allocated to the in-hotel restaurant. Services to hotel guests are poor.
Clean facilities!! Huge bathrooms!! Comfortable beds and friendly staff. If I had it to do over, I would have stayed here all 6 nights and just visited sights we could drive to. Great location, too. Room 7 was excellent.
No problems at all.
close to bunrathy castle easy to find and get to
no electricity or hot water in the morning the hotel staff phoned early in the morning and woke us to see if we were staying another night even though they had already asked us prior to check in.
A very pleasant welcome to the hotel and very attentive staff at breakfast.
The plaster in our room (12) needed attention urgently. This did not put us off this hotel but it could be considered an eyesore.
We enjoyed our stay. It was very convenient to Shannon Airport. Hotel staff helped us with dinner reservations. Very friendly. It was a short walk to town.
Beautiful room. V.nice, friendly staff. Beautiful meal, V. well presented. Reasonable rates.
No toilet paper in rooms on arrival. Dirty cups, empty tea and milk sachets and unclean used and empty sherry decanter and glasses left in room. Room generally only half cleaned. Owner was apolegetic but did not return to room with the sherry.Sherry was not available in my sister's room and the owner said that decanters that go missing are not being replaced! Mirror light in bathroom not working. No soap. Was handed toilet rolls at reception to bring to the room myself!
The hotel stay was amazing the staff was so wonderful. Noel who ownes the hotel couldn't be more helpful made a family of five of various ages OAPs Child and two adults feel very special. It was our first wedding anniversary and the hotel staff and noel made it an amazing short trip. The food was excellent and the rooms are stunning.
The manager took a personnal interest in meeting each guest.