Hacienda de Castilla

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
+52 998 843 0620

rate per night


based on 162 reviews

Hacienda de Castilla
Sat 2/7
Sun 3/7

About Hacienda de Castilla

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
Located in Downtown Cancun, this hotel is 0.2 mi (0.3 km) from Séptimo Día Adventist Church and within 3 miles (5 km) of Las Americas Cancun Mall and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 3 miles (5 km).

Photos of Hacienda de Castilla

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Standard rooms(£17 - £49)
Standard Room
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£17 totalAgoda.com
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£17 totalAGODA
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£18 totalAGODAHC
Double rooms(£18 - £28)
Double room
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£18 totalTrip.com
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£20 totalPriceline
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£21 totalKAYAK

Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Cleaning products
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Ticket service
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • 24-hour front desk


  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area


  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Dining table


  • Quiet street view
  • Inner courtyard view
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Refrigerator
  • Dining area
  • Kitchenette


  • Outdoor pool
  • Plunge pool
  • Pool towels


  • Iron and ironing board
  • Trouser press


  • Socket near the bed
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table


  • Terrace/Patio

Family friendly

  • Child pool

Reviews of Hacienda de Castilla

OkayBased on 162 verified guest reviews

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Newest first
4.8 Mediocre
Pros:Value for money, staff is very polite
Cons:I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava
8.0 Great
Pros:Great bang for the buck. This hotel is only ten minutes away from the Isla Mujeres ferry. There is an awesome bar around the corner. Highly recommended if you need a no frills place to sleep/rest/etc.


Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Iglesia cristo rey0.9 mi
  • Parque Las Palapas1 mi
  • Parroquia de Cristo Resucitado2.7 mi
  • Torre Escenica3 mi
  • Playa Langosta3.3 mi
  • Playa Tortugas4.2 mi
  • Cancun Golf Club at Pok Ta Pok4.8 mi
  • Playa Caracol5.5 mi
  • Playa Chac Mool5.7 mi
  • Forum Beach5.7 mi
  • Acuario Interactivo5.8 mi
  • Delphinus Punta Cancún5.8 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hacienda de Castilla

  • Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 1.3 miles from the centre of Cancún. Iglesia cristo rey is the closest landmark to Hacienda de Castilla.

  • Check-in time is 15:00 and check-out time is 12:00 at Hacienda de Castilla.

  • Yes, Hacienda de Castilla offers free Wi-Fi.

  • Yes, Hacienda de Castilla offers free parking.

  • Hacienda de Castilla is 10.1 miles from Cancun. Hacienda de Castilla is 45.9 miles from Cozumel.

  • Yes, Hacienda de Castilla is a pet-friendly hotel.

  • Yes, Hacienda de Castilla has a pool on-site.

  • KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

1.3 mi

Location rating


Nearest airport


Distance to airport

10.1 mi