|"Very helpful and courteous staff"||(in 15 reviews)|
|"Decent enough room with air con."||(in 2 reviews)|
|"Comfy bed and quiet location."||(in 2 reviews)|
|""Worst is the location though, dangerous area.""||(in 2 reviews)|
|"The room smelled like mildew."||(in 6 reviews)|
|"No WiFi in room despite website claim."||(in 3 reviews)|
|staff were helpful||in 49 reviews|
|well room||in 34 reviews|
|nice pool||in 27 reviews|
|wifi in room||in 26 reviews|
|good location||in 20 reviews|
|value for money||in 18 reviews|
|good food||in 16 reviews|
|hot water||in 14 reviews|
|big room||in 13 reviews|
|walk to centre||in 13 reviews|
|air con||in 12 reviews|
|min walk||in 10 reviews|
|ado bus station||in 6 reviews|
|excellent value||in 5 reviews|
|service slow||in 5 reviews|
|inquired||in 3 reviews|
|hotness||in 2 reviews|
|poolside loungers||in 2 reviews|
Value for money, staff is very polite
I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava
Great bang for the buck. This hotel is only ten minutes away from the Isla Mujeres ferry. There is an awesome bar around the corner. Highly recommended if you need a no frills place to sleep/rest/etc.
Located in Downtown Cancun, this hotel is 0.2 mi (0.3 km) from Séptimo Día Adventist Church and within 3 miles (5 km) of Las Americas Cancun Mall and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 3 miles (5 km).
based on 138 reviews
Policies vary by room type and provider.
Hotel Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 1.3 miles from the centre of Cancún. Iglesia cristo rey is the closest landmark to Hotel Hacienda de Castilla.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Hacienda de Castilla.
Yes, Hotel Hacienda de Castilla offers free Wi-Fi.
Yes, Hotel Hacienda de Castilla offers free parking.
No, Hotel Hacienda de Castilla does not offer free airport shuttle service.
Hotel Hacienda de Castilla is 10.1 miles from Cancún. Hotel Hacienda de Castilla is 45.9 miles from Cozumel.
Yes, Hotel Hacienda de Castilla is a pet-friendly hotel.
Yes, Hotel Hacienda de Castilla has a pool on-site.