Canillo hotels

Pros: Clean Clear well equipped breakfast frugal

Pros: It’s location and the staff who tried their best to accommodate our needs.

Cons: The room we booked was supposed to have facilities for the disabled but it had no handrails in the bathroom and the shower was over the bath. As my wife has mobility issues she could not use the shower. The staff were excellent as they provided us with an adjacent room that did have a shower but again there were no grab rails.

Pros: Kids zone ,nice breakfast,good location,nice staff

Cons: Old,needs renovation

Cons: Absolutely satisfied, highly recommend, will stay here again for sure.

Pros: Pool and Breakfast

Pros: The personnel were great! Food, esp. dinner buffet was very good. Nice bar with very reasonable prices.

Cons: Sauna too small and dirty - need a new bigger one that is regularly cleaned. Internet weak and didn‘t aleays work. Screaming children running through the halls until late at night.

Pros: Excellent hospitality, the personnel was super friendly and warm. Great value for money, swimming pool, meals, etc!

Pros: Ambience and atmosphere

Cons: Too many people smoking

Pros: Room was very clean. Good local breakfast choices

Cons: Room was very loud, because it was close to the bar. We could hear everyone showing above our room. It sounded like the water ran straight through our bed.

Pros: The quality and the kindness of the staff

Pros: Very friendly staff. Extraordinary breakfast. Room was nice but the window was very small with no views. Take into account that you need a car as the hotel is not close to the lift.

Cons: Places for dinner close to the hotel

Pros: Excellent place. Very friendly stuff. Great breakfast!!

Pros: Very hospitable hosts, awesome breakfasts, clean room. Location is very good and quiet, but only if you have a car. No bus stops near around

Cons: Toilet-bathroom is not private at all. It has matt glass doors with holes and it has not hood. It was very discomfortable to use another public one or ask other people to leave me alone for few minutes :D

Pros: Hotel was great , and the staff so helpful. Although on the outskirts of the main ski area, it was only a 15 minute drive to get to the heart of the ski area.

Cons: Bed was a little firm for us

Pros: Staff is incredibly friendly and will try to make your stay as comfortable as possible. Rooms are very clean, and I have never been in a hotel with more towels in a bathroom :D Spa part is not big, but it is really nice, especially outdoor jacuzzi. Shuttle bus has no strict timetable, but you just ask them and they will drive you to telecabin, and on your way back just call them, and they will pick you up. They also have great storage for your ski equipment.

Cons: Rooms are equipped with a kitchen, but you must pay 10 euros a day to use it. Even though staff is very friendly and helpful, hotel is slightly understaffed, so it may happen that the same person is handling reception desk, bar and driving shuttle so you must wait for them to finish everything.

Pros: Great view and location. Clean and spacious interiors. Tasty breakfast!

Pros: Great quiet ski location. Delicious breakfast and convenient shuttle to and from the ski lift.

Cons: The bed was small and firm

Pros: Very clean neat and friendly

Pros: Staff was really helpful. We came here for skying and we really liked the quick transfer provided by the hotel from the sky area to the hotel every time we needed. Good breakfast. Big rooms.

Pros: The people are so gentle and nice, they carry you to the center or to the ski station, the rooms are great and the views are incredible.

Cons: A little far away from the center of the town, the car is a must

Pros: Visit to the capital Andorra la Vella.

Cons: The style of restaurants in the liftsystem very modern no wood cottages. No spirit od mountains.

Pros: I liked all the personal, very friendly and helpful. The rooms were cleaned everyday. Spa was good, location away from noise, parking available.

Cons: I didn't like the fact that they charge you 10.95 euros a day if you want to use the kitchen, even though you have it in your room and it's locked, but in the hotel's description they show photos of it. The fridge that's was locked in the kitchen and we could not use was noisy.

Pros: Breakfast is good, coffee at breakfast is unbearable. Room was spacious. Spa is good, but at extra cost. Excellent service at reception.

Cons: Coffee at breakfast was a great disappointment. This needs improvement. Ordering proper espresso costs extra even when you just want a coffee and some cereal for breakfast. Room was noisy on the street side. Windows are not good enough, but more problematic was the overheating in the hotel. Even when we turned off heating in the room, the generic wall heating in the hotel was set so high that we could not sleep well on the first night. We reported at the reception where they said they are working on it, but in the meantime we should open the window. If you open the window for the night the traffic noise from the street is very disturbing. Overall, we had a very disappointing stay as a result for 250 EUR per night. and when you have to pay 6 EUR extra for the Spa every time you use it, disappointment increases (not the amount, but the hassle to get ticket at reception first etc.). Limited spa opening hours (open until 8pm only, closed in the morning). Parking is extra 15 EUR per night which we used for the purpose of leaving our car in a safe place while skiing also on the last day, but they told us we have to take the car by 12 noon, which really does not make much sense when you want to ski until 4-5pm. Eventually, we were allowed to leave the car there and when we left the car park was half empty, so the argument that they need the car park for new guest was not much supported by evidence. The hotel was said to be fully booked for that night...

Pros: Nice friendly staff excellant breakfast. Spacious room. Nice spa. Near to ski lift.

Cons: Nothing

Pros: Always plenty of food on the buffet at breakfast and dinner with a great selection for the whole family. The cooked to order griddle was really good. The ski locker room was spacious. Our room was a spacious triple with a lovely hot powerful shower. Location is good relative to the Canillo Gondola just a couple of minutes walk. Staff were very friendly and helpful. The spa facilities were an added bonus.

Cons: The room was exceptionally hot at night and unfortunately when we opened the balcony door to cool it down you did get some road noise throughout the night. I couldn’t find any sort of thermostat to turn down the temperature. I should have asked at reception. Everything else was excellent.

Pros: Everything

Cons: Breakfast (fresh eggs and bacon)

Pros: Great location, friendly accommodating staff, and a good choice available for breakfast. Rooms excellent and a superb spa which was always a great welcome after a day skiing to relax and relieve the tension on muscles from an energetic ski day. I would definately recommend this hotel to stay.

Cons: No comments to make. All good!

Pros: Proximity to gondola. Literally on the doorstep. Staff were extremely helpful and polite. The food was fine with a substantial breakfast.

Cons: Spiral staircase to street in ski boots from ski lockers otherwise no complaints

Pros: Location and staff

Cons: Interiors are good but a bit dated

Pros: This hotel had nearly everything..restaurants, secure parking, comfortable room with a patio, spa, ski locker and well heated boot room. But above all it is located within a few metres of the main gondola. The staff were very considerate of our needs and our lack of their language. We would stay there again. Canillo is a good place to stay.

Cons: At many times the wifi was frustratingly slow.

Pros: Nice and clean hotel next to the ski lifts, excellent location. The staff was really welcoming and helpful. Will definitely go back.

Pros: Location, authenticity, staff

Cons: No double bed, was given 2 singles. Were a married couple.

Pros: Perfect location Good breakfast Big rooms

Cons: -Very very very bad Wifi -They charge the parking

Pros: Specious room. Friendly staff. Easy parking

Cons: Noisy. Toilet smelling moisture, lacking air.

Pros: Good place. Good staff. Thanks.

Cons: Room was with not good smealth. There no shower curtain in the bathroom. Not comfortable to take a shower. It'll be great to add smth more on breakfast,some cheese or eggs..

Pros: The restaurant was amazing, both in terms of food and services. Nice pool and sauna. Very clean room.

Cons: The toilet is separated from the bath, and its "room" is very narrow, you can barely close the door. There was no fridge in the room, but the restaurant provided one, on request.

Pros: Very friendly people

Pros: The location to ski slopes was excellent, warm, friendly hotel will definitely stay again!

Cons: Nothing

Pros: Everything was great, pets allowed, perfect location, amazing dinner and swimming pool

Pros: Location

Cons: Upon entering the hotel an intense smell of raclette hits you. Raclette is delicious, but such a smell lingering through the hotel is very off putting to say the least. There seems to be no proper ventilation... Its stinky to be honest. The room also has a peculiar smell. The location was great, but we were really turned off by this horrible smell..

Pros: Food was good staff very good. the hotel alowed us to stay after 14.00 w\o charging, very goo location for ski

Pros: Amazing location: Just Walk 7 steps from the hotel,s door and star skiing. Really comfortable family room Delicious dinner Nice swimming pool

Cons: Nothing

Pros: Medium sized hotel in El Tartar, (very close to lifts which is winter would be great but all closed during the summer season). We stayed in July and the hotel was very quiet. We had almost sole access to the roof terrace/bar area and large indoor pool and this was on a Saturday. Restaurant area is large but during our visit very quite, so just a fixed price three option menu. Staff were very helpful.

Cons: Daytime/Evening temperature of 30C but while it is possible to use the outside terrace area for drinks there is no dining available here. Our room was a double and comfortable, but it wasn't huge and the only window was relatively small with no real view of the scenery beyond.

Pros: Smiling Faces, Beautiful Places Okay! Okay! It’s the former slogan from South Carolina. But it matches perfectly for this place. The chambers are big with no risk of stockpiling with your roommates (which is quite usual for other hotels in the vicinity) and well equipped (TV, kitchen, etc.). The WiFi works very well. The staff is friendly, nice and accommodating. Late arrival is not a problem, even if the reception desk is not manned. A WhatsApp™ video shows how to access after the business hours. Just in case you would need it, a ski locker is available. The hotel is clean and well situated. A public parking is very close, with a more than reasonable parking fee (1 day costs here like 1 hour in FRANKFURT/Main; you get an additional discount with a current valid lift pass). For your little provisions, you’ve everything you need in the vicinity accessible via a little foot walk (supermarkets, restaurants, ski rental, etc.). And if you want to do more shopping, ANDORRA’s capital is not so far … with the car (It’s rhyming!!). The skiing area is accessed via a funicular. The reason why a lot of skiers go to PAS de la CASA (PdlC): They want to leave the ski slopes and drive with their skis directly to the hotel’s ski locker. Okay! This is not possible in CANILLO. However, I take the 5min in the funicular to prepare my equipment, to dress my clothes and to put my sun lotion. And on the way back the drive is perfect for removing all the things which you’ve put in the morning. So, everything what isn’t PdlC is an insider tip. You don’t seem a cool guy, but with a deeper view, you’re much cooler than the PdlC tourists. It’s less crowded, cheaper with better service and you’re not playing the devil-may-care game. To cut a long story short: We can highly recommend this hotel at this place. It was our first, but surely not our last stay. You won’t find a lot of better price/performance ratio in the region. Thanx Dévi for this nice stay!

Cons: I didn't won the EuroMillion™ JackPot that weekend ...

Pros: Devi and Nadin were fantastic hosts - very welcoming and helpful.. we really appreciated the welcoming communication on the day of arrival. Free access to swimming pool. Bakery and supermarket opposite. Ski lift 5 min walk. Great stay - thank you

Pros: Everything was great, location, comfortable, friendly - and the free access to the sport center next door was a nice bonus!

Cons: The parking wasn’t ideal but for 3 Euros you could park a few minutes walk away.

Pros: All the hikes we went on were absolutely stunning and very close to this property.

Cons: The main road was very busy throughout the day

Pros: We had a very pleasant welcome with a smile and we used the near by sport center

Cons: They are saying that the ice ring is included but what that is not said that you need to pay for renting the gear, it was a disapointment for us, the owner said that she will write it on the photos so i waited with my review but it was not written. The parking cost 10 euro per night.

Pros: Great location. Safe. Amazing staff. family friendly. Close to amenities (small supermarket opposite, ice skating and pool next door). We definitely want to return!

Cons: Nothing at all! Loved it!

Pros: Great front desk team!

Pros: The hotel is just in the middle of Andorra, so all stores are very close to it. It is a confortable hotel and very practical when travelling with youngsters.

Cons: We were in a room facing the street and it was a little bit noisy.

Pros: The hotel is in the center of the city, near the shopping street so that if you reach there somewhere around in the afternoon so you can shop whole day, and start your activities next morning. The girl Rita in the staff is really good in customer handling. She was really helpful in providing tips and ideas

Cons: There is nothing as such i didn't liked. Only thing is most of the places, like restaurants, cabs and shopping they take only cash.

Cons: The bed was not very comfortable.

Pros: - Friendly staff - Very confortable and equipped room - Highly recommended for a stay in Andorra.

Pros: very good location

Cons: the hotel needs a full renovation.

Pros: Big, modern room. Single beds are huge, super comfortable. Good breakfast

Cons: The window was not closing really well.

Pros: Good location. Excellent view from the window, quiet and calm. Great spa scents in the lobby. The room is quite big, bath and shower.

Cons: breakfast was monotonous (sausage, cheese) and I would advise to add hot dishes (f.ex scrambled eggs), but everything was tasty and good

Pros: Room was a great size and very comfortable. Loved the location in the middle of the city.

Cons: Staff on checkin were not very personable. Also the spa is out dated and not great.

Cons: All was perfect

Cons: The offer of transfer to ski slope that had to be booked at the hotelwhen you arrive , and had not transfer for us as it was all booked up☹️

Pros: Good location (close to many cafes and main shopping street) and excellent service (guys on reception can help with anything you need), rooms are okay, breakfast is rich enough for whole day skiing, transfer to Funicamp really saves time.

Cons: Rooms was a bit small for 3 persons, but still okay.

Pros: Favorable location, reasonable breakfast, perfect dinner, helpful staff .

Cons: Poor insolation, you hear all your neighbours and everything in the corridor. Have to sign up for shuttle at 7 am to get a place.

Pros: Spacious room, very centric location, good breakfast!

Cons: The sound proof seems to be in existent, therfore we could hear everything the guests were doing staying one floor above.

Pros: The location was superb. Right at the top of the main street. The rooms were also clean and spacious.

Cons: The lift was out of service and we had to use the service lift which was inconvenient. The lift was repaired towards the end of our stay.

Pros: The room was very spacious

Cons: The light was too bright

Pros: All good.

Pros: Location was great, just one block from the main pedestrian street with all shops, bars and restaurants. Parking garage in the hotel was really useful for travellers with a car. Really good beds in a spacious, clean room, with two bathrooms and plenty of space for three persons accommodation. Good breakfast with many varieties except vegetables but good selection of fruits.

Pros: . Staff . Breakfast . Location

Cons: . cleanliness . room maintenance Really terrible

Pros: Location is awesome, as Andorra La Vella is tiny and everything is easily walkable. Staff was very friendly, although they did not speak great English. Bed was pretty comfortable.

Cons: Parking is too expensive--17 euros for a night! But the garage is very secure and convenient. Also, the shower was a bit weird--it leaked water all over the floor so we accidentally made giant puddles when showering. I would have expected a better shower design from a 4-star hotel.

Pros: Everything was great, perfect location, parking available (17,5 eur), cleaning of rooms was very good, nice breakfast, but the top of all in this hotel is its staff, really very attentive and helpful, especially I want to ask a "big thank you" to Marcia that helped in million of my requests, resolved questions and provided 100% service.

Cons: The hair dryer did not work and in my opinion there should be another door or shower curtain in the shower so that the water splashes less during bathing time, but both not critical and about hair dryer I even not notified

Pros: it's a big room for family, comfortable and illuminant, nice service, good location

Cons: there's a soap left in the bathroom