Overview

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Copthorne Hotel Cardiff-caerdydd

Copthorne Way, Culverhouse Cross, Cardiff, CF5 6DH, United Kingdom
+44 292 059 9100

£51+

Overall guest ratings

8.2/10 Excellent
Based on 1,763 reviews

Review highlights

  • 9.1
  • 8.8
  • 6.0
  • 5.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    The Copthorne Hotel Cardiff-Caerdydd is situated in a beautiful lakeside setting and offers convenient access to Wales, Cardiff city centre, Cardiff International Airport and the Millennium Stadium.

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    Copthorne Hotel Cardiff-caerdydd

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Wedding services
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Beauty salon
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,797 reviews
    • 9.1 "Terrific location."
      9.9 "Great parking, according to 99%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.1 "71% were happy with the room service."
      8.0 "80% said the booking process went smoothly."
    • 6.4 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.7 "67% thought the snacks were adequate."
      5.0 "Desserts were ok, said 50%."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Bar is ok."
    • 5.1 "Internet is average."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 1,168 reviews
    • 9.3 "Terrific location."
      9.8 "Great parking, according to 98%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 6.2 "Food is average."
      7.0 "70% loved the menu selection."
      6.7 "67% thought the snacks were adequate."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Bar is ok."
    • 5.0 "Internet is average."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 251 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.9 "Location is great."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 6.2 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 3.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 107 reviews
    • 9.3 "Terrific location."
      9.9 "Great parking, according to 99%."
    • 8.9 "Great service."
    • 6.7 "Average value."
    • 6.2 "Rooms are ok."
    • 6.2 "Food is average."
    • 6.2 "Average cleanliness."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Bar is ok."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 269 reviews
    • 9.4 "Terrific location."
      9.9 "Great parking, according to 99%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.6 "High comfort."
      8.0 "80% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 6.3 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      3.2 "68% didn't like the unstylish hotel."
      1.1 "89% criticized the unstylish hotel."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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