
Caribbean Airlines information
IATA code | BW |
---|---|
Routes | 82 |
Top route | Port of Spain Piarco Intl to Scarborough ANR Robinson Intl |
Airports served | 22 |
Top airport | Port of Spain Piarco Intl |
Caribbean Airlines traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.6
Pros: safe and courteous
Cons: leaving on time
review from -
7.3
Pros: The crew were up and down making sure everyone was comfortable and the flight was very smooth.
Cons: When a flight is full they shld pick out those other hand luggages and tag them to be placed along with the other suitcases.So to expedite smoother boarding and not standing in line waiting to go for your seat when someone else looking for head room to place there stuff.
review from -
10.0
Pros: Lots of leg room despite being at the very last row. The seats even could recline a fair amount. Hot breakfast, with good food.
Cons: Not the newest equipment. The plane was delayed. Everyone was friendly so it didn't matter too much.
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10.0
Pros: Lots of legroom despite being in the very last row, and the seats could even recline. We were given the opportunity to board early with a young child. The crew was nice, and the food was good.
Cons: The seats were old cloth. There isn't any inflight Internet. The flight was delayed by about 40 minutes.
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10.0
Cons: No complaints
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3.5
Pros: Not much
Cons: Taken another airline
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7.6
Cons: The meal was cold. It would have made quite an enjoyable difference had it been hot.
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4.0
Pros: Quick baggage handling. Fast check In
Cons: Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services.
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7.3
Pros: The food, the crew.
Cons: The leg room is almost non existent. I'm 5'2 and was super uncomfortable.
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10.0
Pros: No fuzz. Quick trip.
Cons: Nothing.
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8.0
Cons: It was very cold, blankets would be most welcome.
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9.0
Pros: Check in process was very simple and smooth. Plus they got us on an earlier flight so we weren’t waiting around. Also nice that the waiting area was air conditioned, unlike the waiting room in POS for Tobago flight
Cons: Boarding process seems like a free for all, but planes load quickly so I guess it doesn’t really matter
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2.0
Pros: The crew was amazing
Cons: They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy.
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4.0
Pros: The crew was amazing and tried really hard to help
Cons: They turned the air on high to sell blankets. The boarding process was an unorganized mess. The plane was filthy!
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8.0
Pros: The crew members were excellent in terms of the quality of their service.
Cons: The seats were very uncomfortable due to my long legs. The pilots didn't do a good job at landing the plane at NMIA in Kingston. It felt like someone was being trained to fly the plane.
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9.2
Pros: The flight was uneventful and the crew very helpful.
Cons: The seats in economy class were not veryncomfortable. I guess this was because I am a tall person.
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4.6
Pros: Crew was ok, only they missed a very important detail. A passenger traveling with a baby and did changed the baby's PAMPERS right there on the seat which automatically put a putrid odor in about 10 seat perimeter that lasted for a LONG time and the crew didn't say anything until everyone complained
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6.0
Pros: Crew was not friendly at all. Didn't smile or said hi when boarding
Cons: Friendlier crew members
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10.0
Pros: Flight was on time and boarded quickly.
Cons: Nothing.
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9.5
Pros: The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great.
Cons: Very long line at security in PIARCO airport.
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9.0
Pros: The flight attendant were attentive and professional in every case. I really enjoyed the service of the crew keep it going u made an impression that will keep going.
Cons: No complaints my way i had a great time onboard is probably because of my fellow passengers. It’s always fun regardless.
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7.5
Pros: The crew was professionally friendly.
Cons: The checkin process was poor... The time to checkin took way longer than it should.
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10.0
Pros: yes the crew was very nice
Cons: it was good enough for the flight
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10.0
Pros: Free ‘Caribbean Plus’ upgrade.
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7.3
Cons: Better food and an entertainment center with movies. It's a 6 hour international flight after all.
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2.3
Pros: Not one thing
Cons: The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim
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8.6
Pros: Amazing flight and superb landing. Staff was friendly and the food was great.
Cons: If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip
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8.0
Pros: Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore.
Cons: Need air freshener in the washrooms
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7.2
Cons: Personal TVs Seats just weren’t comfortable.
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9.0
My Fav Airline
Pros: I love to vibe and feel of to Caribbean Island.
Cons: None
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5.6
Cons: uncomfortable seats
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5.3
Cons: Slow attendants at Kingston airport hence long lines
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5.6
Cons: Long wait before departure
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10.0
Pros: I love flying Caribbean Airlines to Trinidad and Tobago
Cons: I like the crew service
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9.6
Cons: There was no interactive map on the in-flight entertainment.
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9.3
Easy and comfortable island hop
Pros: The flught was routine, with no huge delays and the type of service expected on a 2 hour flight, including a sandwich and beverage. There was in flight entertainment but we elected to use our own devices.
Cons: Avoid the 'coffee' - im not a coffee aficionado but it was unthinkable, didn't taste like coffee at all.
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3.6
Very disappointing
Pros: The ticket i purchased didnt allow me to carry at least one luggage which i only learnt when i arrived at the airport. The crew was late so we left late The seat next to me was broken Only one toilet was in operation so there were always long lines The sandwich was dry You had to pay for a blanket
Cons: Everything
review from -
7.3
Flight leaves 30 mins early!
Pros: Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight.
Cons: It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast.
review from -
7.3
Pros: Left on time, smooth flight, easy immigration & customs in Granada. 30 min flight so no food or drink service.
Cons: A Caribbean promotion video played with audio over speakers, just quiet enough to be unintelligible but loud enough to be irritating. Most passengers were trying to sleep.
review from -
6.6
Delayed 1 hour
Pros: Delayed 1 hour
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7.0
Could not see the video screen
Pros: Priviledged to be on a flight with a female captain
Cons: Bit of turbulence on descent
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7.6
Pros: Acceptable crew performance
Cons: Chaotic transfer process. Not given instructions on the how and the where to get from the Georgetown flight to the Miami flight. We were just ordered off the plane seemingly as an afterthought, and didn't know what to do thereafter. After eventually finding our departure gate the agent we voiced our displeasure to said all that mattered was that we found the gate and we were safe. Not satisfactory. Not acceptable for a customer oriented business
review from -
8.0
Pros: Offered drinks, even though it was a short flight
Cons: Couldn't use electronic devices while on the plane
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9.0
Pros: Loved the real trini food that was served outbound
Cons: Could see the monitor properly
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6.0
Pros: Arrived on time.
Cons: Plane was run down. Entertainment not working.
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8.0
Cons: if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!
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8.0
Pros: The crew was friendly
review from -
7.3
Caribbean Airlines
Pros: Comfortable flight, good food
Cons: Little or no entertainment
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9.6
Cons: We were not given at least a hot beverage on that short trip.
review from -
8.0
Easy direct flight
Pros: Easy checkin.
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5.6
Pros: The early arrival into the airport
Cons: There was no drinks sir
review from -
7.3
Pros: How quickly we got to POS
Cons: The pitch of the seats.
review from -
6.0
Vaccination to Suriname
Cons: Made us take another yellow fever shot (500$) although we told them we already had one. Just did not have the certificate on hand. If we returned home to get same would miss flight
review from -
10.0
Pros: It was an good trip
review from -
7.0
Flight
Pros: Good flight on time overall good
Cons: Passage ways narrow causing u to be constantly bumped into if aisle seat
review from -
2.0
Pros: Flight was shorter instead of the 55min
Cons: Boarding was bad, they speak to you like stuip and you have no write to ask questions. Not my best flight
review from -
10.0
Pros: Onetime, pleasant flight crew, nice interaction with the pilot
Cons: Waited on board for a bout 20 minutes for bag to be loaded. In-flight entertainment drab
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10.0
Pros: An excellent landing by our pilot of CAL!!❤️
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10.0
Pros: That they serve food and dont charge for bags
Cons: Nothing
review from -
7.0
Cons: plane seats were not able to recline . lack of comfort .
review from
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10.0
Pros: Lots of leg room despite being at the very last row. The seats even could recline a fair amount. Hot breakfast, with good food.
Cons: Not the newest equipment. The plane was delayed. Everyone was friendly so it didn't matter too much.
review from -
10.0
Pros: Lots of legroom despite being in the very last row, and the seats could even recline. We were given the opportunity to board early with a young child. The crew was nice, and the food was good.
Cons: The seats were old cloth. There isn't any inflight Internet. The flight was delayed by about 40 minutes.
review from -
10.0
Cons: No complaints
review from -
10.0
Pros: No fuzz. Quick trip.
Cons: Nothing.
review from -
9.0
Pros: Check in process was very simple and smooth. Plus they got us on an earlier flight so we weren’t waiting around. Also nice that the waiting area was air conditioned, unlike the waiting room in POS for Tobago flight
Cons: Boarding process seems like a free for all, but planes load quickly so I guess it doesn’t really matter
review from -
9.2
Pros: The flight was uneventful and the crew very helpful.
Cons: The seats in economy class were not veryncomfortable. I guess this was because I am a tall person.
review from -
10.0
Pros: Flight was on time and boarded quickly.
Cons: Nothing.
review from -
9.5
Pros: The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great.
Cons: Very long line at security in PIARCO airport.
review from -
9.0
Pros: The flight attendant were attentive and professional in every case. I really enjoyed the service of the crew keep it going u made an impression that will keep going.
Cons: No complaints my way i had a great time onboard is probably because of my fellow passengers. It’s always fun regardless.
review from -
10.0
Pros: yes the crew was very nice
Cons: it was good enough for the flight
review from -
10.0
Pros: Free ‘Caribbean Plus’ upgrade.
review from -
8.6
Pros: Amazing flight and superb landing. Staff was friendly and the food was great.
Cons: If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip
review from -
9.0
My Fav Airline
Pros: I love to vibe and feel of to Caribbean Island.
Cons: None
review from -
10.0
Pros: I love flying Caribbean Airlines to Trinidad and Tobago
Cons: I like the crew service
review from -
9.6
Cons: There was no interactive map on the in-flight entertainment.
review from -
9.3
Easy and comfortable island hop
Pros: The flught was routine, with no huge delays and the type of service expected on a 2 hour flight, including a sandwich and beverage. There was in flight entertainment but we elected to use our own devices.
Cons: Avoid the 'coffee' - im not a coffee aficionado but it was unthinkable, didn't taste like coffee at all.
review from -
9.0
Pros: Loved the real trini food that was served outbound
Cons: Could see the monitor properly
review from -
9.6
Cons: We were not given at least a hot beverage on that short trip.
review from -
10.0
Pros: It was an good trip
review from -
10.0
Pros: Onetime, pleasant flight crew, nice interaction with the pilot
Cons: Waited on board for a bout 20 minutes for bag to be loaded. In-flight entertainment drab
review from -
10.0
Pros: An excellent landing by our pilot of CAL!!❤️
review from -
10.0
Pros: That they serve food and dont charge for bags
Cons: Nothing
review from
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6.6
Pros: safe and courteous
Cons: leaving on time
review from -
7.3
Pros: The crew were up and down making sure everyone was comfortable and the flight was very smooth.
Cons: When a flight is full they shld pick out those other hand luggages and tag them to be placed along with the other suitcases.So to expedite smoother boarding and not standing in line waiting to go for your seat when someone else looking for head room to place there stuff.
review from -
7.6
Cons: The meal was cold. It would have made quite an enjoyable difference had it been hot.
review from -
7.3
Pros: The food, the crew.
Cons: The leg room is almost non existent. I'm 5'2 and was super uncomfortable.
review from -
8.0
Cons: It was very cold, blankets would be most welcome.
review from -
8.0
Pros: The crew members were excellent in terms of the quality of their service.
Cons: The seats were very uncomfortable due to my long legs. The pilots didn't do a good job at landing the plane at NMIA in Kingston. It felt like someone was being trained to fly the plane.
review from -
7.5
Pros: The crew was professionally friendly.
Cons: The checkin process was poor... The time to checkin took way longer than it should.
review from -
7.3
Cons: Better food and an entertainment center with movies. It's a 6 hour international flight after all.
review from -
8.0
Pros: Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore.
Cons: Need air freshener in the washrooms
review from -
7.2
Cons: Personal TVs Seats just weren’t comfortable.
review from -
7.3
Flight leaves 30 mins early!
Pros: Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight.
Cons: It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast.
review from -
7.3
Pros: Left on time, smooth flight, easy immigration & customs in Granada. 30 min flight so no food or drink service.
Cons: A Caribbean promotion video played with audio over speakers, just quiet enough to be unintelligible but loud enough to be irritating. Most passengers were trying to sleep.
review from -
6.6
Delayed 1 hour
Pros: Delayed 1 hour
review from -
7.0
Could not see the video screen
Pros: Priviledged to be on a flight with a female captain
Cons: Bit of turbulence on descent
review from -
7.6
Pros: Acceptable crew performance
Cons: Chaotic transfer process. Not given instructions on the how and the where to get from the Georgetown flight to the Miami flight. We were just ordered off the plane seemingly as an afterthought, and didn't know what to do thereafter. After eventually finding our departure gate the agent we voiced our displeasure to said all that mattered was that we found the gate and we were safe. Not satisfactory. Not acceptable for a customer oriented business
review from -
8.0
Pros: Offered drinks, even though it was a short flight
Cons: Couldn't use electronic devices while on the plane
review from -
8.0
Cons: if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!
review from -
8.0
Pros: The crew was friendly
review from -
7.3
Caribbean Airlines
Pros: Comfortable flight, good food
Cons: Little or no entertainment
review from -
8.0
Easy direct flight
Pros: Easy checkin.
review from -
7.3
Pros: How quickly we got to POS
Cons: The pitch of the seats.
review from -
7.0
Flight
Pros: Good flight on time overall good
Cons: Passage ways narrow causing u to be constantly bumped into if aisle seat
review from -
7.0
Cons: plane seats were not able to recline . lack of comfort .
review from
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3.5
Pros: Not much
Cons: Taken another airline
review from -
4.0
Pros: Quick baggage handling. Fast check In
Cons: Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services.
review from -
2.0
Pros: The crew was amazing
Cons: They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy.
review from -
4.0
Pros: The crew was amazing and tried really hard to help
Cons: They turned the air on high to sell blankets. The boarding process was an unorganized mess. The plane was filthy!
review from -
4.6
Pros: Crew was ok, only they missed a very important detail. A passenger traveling with a baby and did changed the baby's PAMPERS right there on the seat which automatically put a putrid odor in about 10 seat perimeter that lasted for a LONG time and the crew didn't say anything until everyone complained
review from -
6.0
Pros: Crew was not friendly at all. Didn't smile or said hi when boarding
Cons: Friendlier crew members
review from -
2.3
Pros: Not one thing
Cons: The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim
review from -
5.6
Cons: uncomfortable seats
review from -
5.3
Cons: Slow attendants at Kingston airport hence long lines
review from -
5.6
Cons: Long wait before departure
review from -
3.6
Very disappointing
Pros: The ticket i purchased didnt allow me to carry at least one luggage which i only learnt when i arrived at the airport. The crew was late so we left late The seat next to me was broken Only one toilet was in operation so there were always long lines The sandwich was dry You had to pay for a blanket
Cons: Everything
review from -
6.0
Pros: Arrived on time.
Cons: Plane was run down. Entertainment not working.
review from -
5.6
Pros: The early arrival into the airport
Cons: There was no drinks sir
review from -
6.0
Vaccination to Suriname
Cons: Made us take another yellow fever shot (500$) although we told them we already had one. Just did not have the certificate on hand. If we returned home to get same would miss flight
review from -
2.0
Pros: Flight was shorter instead of the 55min
Cons: Boarding was bad, they speak to you like stuip and you have no write to ask questions. Not my best flight
review from
Flight status
Caribbean Airlines route map
Popular flight routes
Top airports served by Caribbean Airlines
- Port of Spain Piarco Intl Airport (POS)
- Scarborough ANR Robinson Intl Airport (TAB)
- New York John F Kennedy Intl Airport (JFK)
- Georgetown Cheddi Jagan Intl Airport (GEO)
- Kingston Norman Manley Airport (KIN)
- Fort Lauderdale Airport (FLL)
- Bridgetown Grantley Adams Intl Airport (BGI)
- Toronto Pearson Intl Airport (YYZ)
- Montego Bay Sangster Intl Airport (MBJ)
- Miami Airport (MIA)
- St. George's Point Saline Intl Airport (GND)
- Nassau Intl Airport (NAS)
- Orlando Airport (MCO)
- Castries George F. L. Charle Airport (SLU)
- Kingstown E. T. Joshua Airport (SVD)
Caribbean Airlines contact information
- BW IATA code
- +44(0)207 644 8845 Call
- caribbean-airlines.com Visit