Overview

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The Ritz-Carlton, San Juan

6961 Avenue of the Governors, Isla Verde, Carolina 00979, Puerto Rico
+1 787 253 1700

£230+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 1,040 reviews

Review highlights

  • 8.7
  • 8.5
  • 5.8
  • 5.6

Good to know

  • Friendly service
  • Good access to airport

Nearby

    show all

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Childrens programmes
    • Express check out
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,040 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
    • 7.1 "Good breakfast."
    • 6.7 "Internet is average."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.8 "Rooms are ok."
    • 5.6 "Vibe was decent."
    • 5.2 "Average comfort."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 696 reviews
    • 9.4 "Wonderful beach."
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Sufficient wellness & sports facilities."
    • 5.4 "Pool is mediocre."
    • 5.1 "Vibe was decent."
    • 3.7 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 343 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Vibe was decent."
    • 5.4 "Pool is mediocre."
    • 3.5 "Value below average."
      1.4 "The price was too high for 86%."
    View all review categories
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

    Recent reviews


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