Find cheap flights to Carolina

Find cheap flights to Carolina

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Good to know - Cheap tickets to Carolina

Low season

JanuaryBest time to beat the crowds (5% less expensive on average)

High season

JulyMost popular time to fly (27% more expensive on average)

Average price (return flight)

£680(avg. price over the last 2 weeks)

Good deal (return flight)

£390or less

Good deal one-way

£282or less

Top tips for finding cheap flights to Carolina

  • There is no major airport in Carolina. It is instead served by Luis Munoz Marin Intl Airport.
  • Looking for cheap airfare to Carolina? 25% of our users found tickets to Carolina for the following prices or less: Cheap flights to Carolina from London £282 one-way - £420 round-trip, from Newcastle upon Tyne £447 round-trip, from Aberdeen £1,158 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price for flights to Carolina.
  • High season is considered to be June, July and August. The cheapest month to fly to Carolina is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Carolina flight deals.

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Top 5 airlines flying to Carolina

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,799 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Pros: "Fast crew"
Cons: "undisclosed luggage fee by kayak no one told me there would be an additional $25 bad deal Lucille"

Cons: "My daughter was unable to use her tray table due to how dirty it was."

Pros: "The fly attendance was so nice that he even made a toy for my baby girl."

Pros: "The seats are comfortable and have enough space"
Cons: "This flight was terrible. I was delayed for an hour and a half because they haven't receive the 'catering'. I came from a connection with an 8 hour flight and was really tired. Also there was a lot of turbulence."

Pros: "Nice crew and boarding on time"
Cons: "Space is very limited."

Pros: "Flight left on schedule, seat was comfortable, crew was polite, crewmembers were bilingual, ride was very smooth."
Cons: "There wasn't really anything I did not like."

Pros: "I did not had a problem with the flight crew, the ride was short and it was a good flight overall."
Cons: "My flight was cancelled, the provision were made, I was fine with that. The next day the flights kept getting changed and delayed, no body was giving us an answer. Terrible communication between JetBlue and the passengers."

Pros: "Nothing"
Cons: "Had to wait in the airport for 11 hours to get another flight. No food vouchers weee given. Only a 50.00 credit for future JetBlue purchases. I lost a whole day of work. Definitely not enough."

Pros: "Great prices, excellent"
Cons: "Food should be provided on overnight flights."

"They change gate sudenly and pasengers get confuse and then they rush boarding."

"Beatifull"

"Amazing"

"I love the internet, but I don’t like the kids behavior, yelling and be disrespectful to others passengers"

"To bad"

Cons: "Boarding at a tourist location is tough but cabin space is prestigious nowadays. Passengers need to be given clear guidance for carry-on baggage since it delays the onboarding process."

Cons: "Los precios!"

"I like the entertainment"

Pros: "Seat was comfortable, entertainment was excellent, the inflight crew was goo"
Cons: "Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please"

Pros: "Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced."
Cons: "Hand out wipes to self clean arm rests and tray tables."

Cons: "Crew at the gate separated my parents from my grandmother which entered in a wheelchair. Told them they had to wait and couldn’t enter with her"

Cons: "In my trip from SJU to MCO before the boarding a crew member give us a package with disinfectant tissues and hand sanitizer in order to clean our space. In the flight from MCO to SJU don't do that."

Cons: "Social distance . They sell a 90 % of capacity."

Pros: "My flight was full of funny kids so I enjoy my flight a lot and the flight attendant was great too"
Cons: "Snacks we need more snacks"

Pros: "Only a 2hour flight"
Cons: "A working entertainment system."

Cons: "COVID19 is over."

Cons: "The headset jack didn’t work at my seat"

Cons: "1st time flying This airline. I was pleasantly surprised. Flight crew was super friendly. The seats were comfortable and spacious for a coach seat. A big bonus is the in-flight entertainment, free wifi and complimentary snacks and beverages which is completely unheard of these days. Also... Duncan coffee!!! Overall very good experience. I would definitely use this airline again."

Cons: "Food"

Cons: "There was no meal, just a bottle ir water and peanuts"

Pros: "Staff good"
Cons: "N/a"

Pros: "Crew amazin excellent fligtj"

Pros: "The crew"
Cons: "Everything good"

Cons: "Vuelo atrasado y el avión no servia el televisor."

Pros: "Yes"
Cons: "Exelente"

Pros: "Yes"

Pros: "That I finally made it home after long hours waiting at the airport"
Cons: "No more delays."

Pros: "The captain was amazing although the flight was delayed."
Cons: "If would be better if they didn’t take so long for departure, but it was a first."

Pros: "The flight was shorter than expected"
Cons: "It would have been better avoiding a delay but the crew arriving in time to the plane and another 20 min delay in the plane after leaving the gate"

Pros: "Nice to be offered free chips. The windows seemed cleaner then a lot of other jet planes."
Cons: "One of the washroom floors was sticky only partway into the flight."

Pros: "Nothing! The flight was delayed until 10:34pm and still we did not board the plane at that time. Then when we finally board the plane a crew member Dan told me my luggage was to big which it was not, and when we landed in Puerto Rico I had to wait so long to get my luggage from the carousel."

Pros: "Yes"
Cons: "Snacks"

Pros: "Everything ran smooth I got my information on time and was a head of schedule and JetBlue made sure they kept me updated at all times."

Cons: "First i did check in snd told everybody that st that time 3 hours before flight they can't check the Luggage so de has to wait 20 minutes more and do the line again y just to check in the Luggage having already the boarding pass,then they change the gate 2 times and nobody knew where to go and no representive or notification there for half hour y before boarding time."

Pros: "Entertainment"
Cons: "The fly attendant needs to be more friendly and happy"

Cons: "No movies or entertainment to watch during the hard trip."

Pros: "The bumped me from my confirmed flight and sent my bsggage on another flight. The JB staff were rude."

Pros: "Complementary upgrade was a pleasant surprise. Will definitely fly Jet Blue again!"

Pros: "Confortable seats"

Cons: "The flight was delayed 6hrs 30 mins and changed departure gate twice. At no point was there a gate change announcement overhead (there were gate change announcements made for flights to Bermuda, Boston and San Francisco). During the boarding process many people stood and went in before their group was called, one agent noticed it and told the agent checking the boarding passes “all of these people are group A?” To which the other agent replied: “no, but I can’t do anything about it”. If there are group assignments, they need to honor that, as some people pay to board earlier."

Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."

Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"

Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"

Pros: "Entertainment and crew attitudes both excellent"
Cons: "On board seating. Getting far too cramped for long=haul flights"

Cons: "It was late leaving."

Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."

Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Pros: "The service was really excellent"
Cons: "The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable."

Pros: "Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!"
Cons: "Didn't get Terminal info via email before leaving home!"

"More veggie options. Or something healthier."

Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Pros: "Amazing !"
Cons: "Nothing all good really"

Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"

Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Pros: "Crew was great !!!"
Cons: "Seating in upper class is uncomfortable and bedding is not fresh."

Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."

Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."

Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Pros: "Excellent service!"

Cons: "Getting home 5 hrs later than planned"

Cons: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"

Pros: "Sharp good atention in counter"

Pros: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Cons: "Nothing"

Pros: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Cons: "Long flight lol j/k can't help that. It was a great flight, no complaints"

Pros: "Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks."
Cons: "Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side."

Pros: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Cons: "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Pros: "Crew were friendly and courteous"
Cons: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Pros: "The food was okay"
Cons: "The gate was Jane without announcement"

Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Cons: "Older media entertainment screen with hard to use touch interface."

Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"

Cons: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Pros: "Excellent"

Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Cons: "Service is super fast"

Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"

Pros: "On time."
Cons: "."

Pros: "Food, crew, entertainment great"
Cons: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Pros: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Cons: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."

Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."

Pros: "Neat plane, good food and service"
Cons: "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."

Pros: "Great service outstanding staff"
Cons: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"

Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."

Pros: "All the flight attendants were so friendly and helpful! Nothing"
Cons: "Nothing"

Cons: "I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated."

Pros: "On time"

Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Pros: "Entertainment and amount of food and drinks served was adequate"
Cons: "3 different delays totalling over 2 hours then sat on the plan waiting to take off for another 30+ min with no regard to connecting flights, passenger confort, etc"

Pros: "The modern plane and comfortable seats, fast boarding with little queue"
Cons: "The new strange self check in and baggage drop proceedure"

Pros: "Par from below the flight was great as always"
Cons: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Cons: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Cons: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Pros: "Nothing"
Cons: "Everything"

Cons: "Luggage did not follow me. Still without."

Pros: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Cons: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."

Pros: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Cons: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."

Pros: "Nice legroom in world plus."
Cons: "Wish there was live TV for sports."

Cons: "BA loaded drinks but no food onto flight. They "forgot". Paying only by credit/debit card is a time consuming nightmare. Without food, they were faster. Accept cash. Or allow pre-purchase online."

Pros: "Crew was great. Process of boarding and disembarking was fine."
Cons: "Space in regards to seating is inadequate"

Pros: "Good experience."
Cons: "Nothing."

Cons: "Rude flight crew!"

Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Pros: "Left and arrived on time! Comfortable aircraft"
Cons: "Nothing"

Cons: "Disorganised"

Cons: "We had to cancel flight due to Hurricane Irma change of flights from London. BA refused to let us rebook or change flight. Poor poor customer service! I will never fly BA again!!"

Pros: "There was sufficient leg room in seating."
Cons: "No drink or snack during flight. Made it seem like a cut-rate airline. Had to board across the tarmac and up the steps as if we were on a "puddle-jumper.""

Cons: "Boarding security very bad"

Pros: "Nothing"
Cons: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."

Pros: "It was the beginning of school holidays so mobbed but we all got on the plane"
Cons: "Security at Edinburgh was tough for thise of us not used to the 'clear bag' policy. One steward (German guy? ) seemed to be in a permanant bad mood. And once we got to Heathrow, the jet bridge did not work, so we could see our luggage leaving the plane before we did!"

Pros: "Not much"
Cons: "The boarding crew from Edinburgh did not allow me to bring my carry on despite it being very light and within size restriction. They said this was because the plane was already full with others' luggage and could not handle my bag for safety. Had to shove my things in a Tesco carrier bag and in my daughters small backpack on wheels. The backpack broke later as it was not made to carry more than a few books. And to top it off, the suitcase I was made to check never made it on my connecting flight to Chicago. I am still waiting for it to be delivered 36 hours later. This suitcase is virtually empty. Well, it's actually carrying a pair of sunglasses and my phone charger. totally inconvenienced and the crew saved the plane from being dangerously overloaded by an empty suitcase. Absolute nonsense."

Cons: "The queuing process was not efficient, the packing of people on a shuttle bus was dangerous with the number of people squashed onto the bus and then we had to wait on the bus for quite a while for the determination to be made that the flight was ready. Once on the flight, the hanging flap that separates the first class from economy, was loosely hanging and rattled fiercely and on lift-off swung back toward our faces. We had to pay 4 pounds for a coke and weird coffee. Then we had to circle London while we waited to land because of the IT mess in London."

Cons: "Not many choices on direct flights from Edinburgh to Shannon our final destination. Waste of time having to fly to London first for a connecting flight"

Pros: "Good and professional services. This flight was a short one but everything went as expected."
Cons: "I don't like the LHR airport as the layout is confusing and too big. The shuttle between terminals are not easy to take."

Pros: "Going through immigration in Dublin and the flight over behind well managed"
Cons: "Security in Dublin is a bit disorgation going from the U.K. Into the US terminal. I lost my global entry card in the process and not much one could do with that process"

Pros: "Flight was comfortable. Reached 20 mins before time Leg space was ample."

Cons: "Lost my bag"

Pros: "It was a short flight, so didn't need much."
Cons: "Charged for food, even water. Boarding pass had one gate, but flight actually boarded from a different gate. No one there to tell us, no announcement. Good thing I checked board. No entertainment system."

Pros: "Everything on the flight was fine the crew was great and the seats had a comfortable amount of legroom."
Cons: "I was shocked to learn that my ticket did not include any check in baggage allowance. Plus the charge of £60 per bags for our travel party of three was just rude. I was also disappointed to Learn that BA would not honor my One World Saphire status in anyway and give me a free checkin."

Pros: "Clean plane, efficient cabin crew, very slick boarding."
Cons: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."

Pros: "Nothing"
Cons: "Air conditioning did not work in my section of the cabin The entertainment center felt like a 1960s generation VCR, esp the navigation and video quality. The selection was terrible. Food was terrible and unhealthy. Toilet seemed to have an air leak, extremely noisy air being sucked down sink. Aircraft appeared old and obsolete."

Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Pros: "The flight was very good- nice that food was served even on a short flight- crew was very nice- everything was easy."

Cons: "Some passengers were allowed to drink excessively becoming very loud and continually bumping into aisle-seated passengers."

Pros: "Crew"
Cons: "Lost our luggage both at destination and on return to Chicago. Also canceled flights resulting in having to stay overnight at layover location spending night sleeping on sofa without blankets. Due to cancelled flight we didn't get to spend night in hotel I already payed for and now will lose day of work. My daughter and I will never travel with these are lines again. WE ARE VERY DISAPPOINTED AND ANGRY. AMERICAN AIRWAYS AND BRITISH AIRWAYS are huge disappointment to us."

Pros: "Absolutely nothing"
Cons: "Being trapped at Edinburgh airport. The incompetence of BA. The shocking state of their aircraft. Their inability to understand customer service."

Pros: "The cleanliness of the plane was exceptional! I wish I was on the flight longer! Every American airline needs to study BA!! I was disappointed to be on American Airlines for the rest of my journey back to the states."

Cons: "Booked flight with BA but it was an American Airlines plane. The plane was old and had no individual tv monitors. The two movies shown had poor sound quality. Food wasn't international flight standard"

Pros: "Getting off"
Cons: "The whole miserable experience"

Pros: "The Flight Attendant was outstanding and cleared the aisle to help my friend go back out to get her forgotten phone on the charging station and allowed her to reboard quickly. That guy was a life saver."
Cons: "n/a"

Pros: "The whole experience was depressing."
Cons: "BA operates T5. It's their hub. They operate to a schedule. Aeroplanes come and go at the same times every day. So why did our flight land, and the ground crew were taken by surprise - "Ooo look - a plane! Full of passengers! And us working at an airport... Who knew?! Do you think the lights are attracting them? Let's all hide and perhaps they'll go away..." We landed from Edinburgh, taxiid in, and parked. No airbridge - don't be silly! And a 20 minute wait to disembark while they rousted a few idle layabouts out of their fetid pits of sloth to stand around and occasionally wave an arm in a desultory fashion in tne general direction of the shopping centre - sorry, "terminal building". Terminal is the right word. From now on I'm joining ABBA - Anyone But British Airways - not least to avoid Terminal Five..."

Pros: "Despite the fact that the flight was delayed (I think due to weather or other issues at the originating airport), the transition between flights was fairly quick and efficient. We landed late but flight crew asked people who were not connecting to wait for passengers with connections to disembark. Basic courtesies like this make BA stand head and shoulders above most American airlines and the low-budget ones."

Pros: "Crew was helpful and informative but that is the only positive thing I can say about this flight."
Cons: "The flight was delayed - we found that out after we got on board. With a short connection at Heathrow, I was worried about misconnecting."

Cons: "Lobster appetizer was dry, hard, and tough. Steak dinner was prepared nicely, but of medium- low quality meat. Announcements are not heard in headphones, which in emergency situations could be dangerous. Noise reducing headphones supplier are effective in the noise reduction function, but not high quality audio resolution, with some dialogue intelligible. Business class seat wasn't a full recline as are those of most competitors, but it was comfortable. I didn't see any snack offerings that most other airlines have available between meals."

Pros: "Pretty decent food for a plane, reminded me of old United jet"
Cons: "No USB plugs or outlets, old plane"

Pros: "Staff, online check in, plane, in flight soft drink"
Cons: "Small delay, (about 10 minutes), but this happens"

Cons: "The pitch between seats was extremely narrow! It was impossible to pick up things that fall down on the floor when the next seat was reclined. The screen in the back of next seat row (my entertainment screen) does not have an adjustment making it difficult to view when the front passenger leans the back of his seat"

Pros: "The crew was very kind and warm. Wine is good."
Cons: "The seat doesn't turn into a proper bed. The passenger is inclined and not really laying down. The were also had bread crumbs from the other flight and the table compartment was filthy."

Pros: "Very comfortable flight"
Cons: "Sitting near a crying infant"

Cons: "Flight was delayed 40 min."

Cons: "As to entertainment, I would at least like to have a map to see the current position of the aircraft. I understand that on short-haul flights, there is not a need for much entertainment"

Pros: "Only the price point."

Pros: "Flight was great. No problem."
Cons: "Crew was very young and silly but friendly."

"DO NOT FLY WITH THIS AIRLINE! I wish I would have taken the negative reviews I had read to heart before I had to discover it for myself. To start with, we were charged an extra $100 for our carry-on baggage apparently being overweight. This was not something we were told about prior to flying or we would have packed differently. During our layover in Portugal, we were delayed. Once they started to board, we got on the bus and drove out to the plane. Upon arriving at the plane, there were already two other busses there that had not even offloaded yet since they were apparently still servicing the plane. We had to stand in a crowded bus for about 45 minutes packed in like sardines. So much for social distancing and covid concerns! The plane itself was uncomfortable and the service terrible. I have flown across the Atlantic many many times on other airlines and have always received amazing service. This was not the case with TAP. Other than a small glass of water, we were only served drinks one time. There were no refills or additional service, which for a 9-hour flight is unheard of. I hated every minute of my time with TAP and will never fly with them again even if someone offered me a free ticket."

Pros: "Seats are way more comfortable than other flight companies"
Cons: "Crew could have been more patient"

Pros: "TAP is great to fly, friendly, safe and solid, nice crew"

Pros: "The entertainment was ok."
Cons: "Everything else was terrible. From check-in to boarding to flight."

Pros: "Comfort and cleanliness of flight."
Cons: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."

Pros: "Nothing! Horrible!"
Cons: "I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed"

Pros: "Yes"

Pros: "THE FLIGHT WAS PLEASANT"
Cons: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Pros: "The food and crew"

Cons: "Been on schedule"

Cons: "Flight was delayed 1 hour"

Pros: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Cons: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Pros: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"

Cons: "The boarding seemed disorganized with a lack of clarity about those with no wheeled luggage allowed in first."

Pros: "Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!"

Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Pros: "In time. Plane half full. Perfect."

Pros: "The crew was nice."
Cons: "Plane was 1hr late. The airlines is not very good at updating the time the flight will leave."

Pros: "Staff was pleasant, nothing special"
Cons: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Cons: "It was nice to get a snack but the quality was mediocre."

Pros: "Food was alright"
Cons: "No entertainment, no charging port beyond row 15."

Pros: "The drinks were available."
Cons: "The drinks were expensive."

Pros: "Seat"
Cons: "No film"

Pros: "Clean, modern plane - tightly-packed but comfortable seats. Note: if you travel with a bag with wheels it will be weighed at the gate and those over 8kg will be checked. If you have a heavy bag without wheels, it gets no scrutiny."
Cons: "Odd they didn’t have a terminal gate on their home airport - we were bused from a distant spot on the tarmac to the terminal."

Pros: "Smooth flight Crew extremely nice and helpful Good snack served (not the usual junk food some airlines give and charge for ) punctual"
Cons: "Nothing to dislike"

Cons: "Flight was late which seems to be a standard with TAP."

Cons: "This survey is useless. Keeps putting things wrongly and drops things"

Cons: "I was not informed my flight was cancelled until the day of the flight. I was able to get in touch with someone to pay for another flight but the communication was lacking."

Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Cons: "Slow delivery of bags in Lisbon"

Cons: "Late"

Cons: "Ground personnel one crew member in particular was unfriendly uncaring and unwilling to find a responsible resolution for the problem"

Pros: "The staff were very friendly and helpful"
Cons: "Not much leg room"

Pros: "Entertainment was fine"
Cons: "Boarding was a mess, my seat recline was messed up so the button didn't do anything, but if I leaned back it would too... Flight crew was also not particularly friendly."

Pros: "No issues or service challenges I could think of. Friendly. Helpful."
Cons: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Pros: "Modern appointed plane with places for technology and charging points"
Cons: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"

Cons: "My flight to Miami was delayed due to weather. I missed my connection to LHR, therefore missed my TAP flight to Portugal. I called TAP (before the flight) and they would not change the flight because I went through a travel site. My $240 ticket was lost, and I had to pay over $900 for a new one. I doubt I will use an internet site again because I will unlikely get a refund and it was impossible to change the ticket. Feel awful!"

Pros: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Pros: "Easy trip from London"
Cons: "Not sure what was in the sandwich."

Pros: "Nothing"
Cons: "They damaged one of my bags and lost the other one. Bad service, really old planes and seats were to small; mind you I was traveling in business class. Over all a horrible airline"

Pros: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Cons: "Economy is never very comfortable but was better than a lot of other airlines"

Pros: "Crew were good"
Cons: "Seats were too tight. Entertainment was mediocre"

Pros: "Air Canada is a respectable airline but the plane is not spacious at all. I mean, yes you pay for what you get, but damn the aircraft seats are so small. Then for people taking the morning flight, who probably haven’t eaten breakfast, you give them a measly omelet with a nasty side of spinach ? for the entire flight ? and a measly bag of pretzels ? Your starving the people which isn’t nice at all. Getting through baggage and getting in the flight was quite smooth and the air hosts were excellent. Entertainment was ok, there’s way to many Asian inspired films on there that I find are uninteresting, but hey, to each his own. Now coming back however was far better, the food was good, although can we stop putting soggy food into the mix, I know the food is premade but the mash potato is always so soggy and the vegetable mix has no flavour. Drinks are always great on the flight, entertainment was the same, hosts were great, pilot knows how to fly the plane, thank goodness, and overall it was a good flight back. Make the tiny adjustments I suggested and you’ll be at the top of your game Air Canada ! Merci !"

Cons: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."

Pros: "The hot dinner was good"
Cons: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Pros: "great service from start to finish would use again"

Pros: "its was smooth"

Pros: "Due to late arrival of earlier flight employees were on hand to personally assist with our boarding. Plenty of liquids offered to keep hydrated. Lactose free meal had plenty of fresh fruit. Flight attendants were friendly and helpful. On time flight made further connection easy."
Cons: "Bathrooms tend to get very dirty with the over use on longer flights. The bathrooms need the occasional inflight cleaning."

Pros: "The food was delicious"
Cons: "Old movies. Nothing recent"

Pros: "Boarding was very well-organised ands clearly explained."
Cons: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."

Pros: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Cons: "Zero complaints."

Pros: "Very professional but also pleasant. Clean, good food."

Cons: "Seats are always too close to the ones in front , crushing knees."

Cons: "Entertainment system is outdated and not functional"

Pros: "Large comfortable seats."
Cons: "You now have to pay for drinks on British Airways flights"

Cons: "From Toronto to London the price they charge is about the same as I pay from Toronto to Dubai using emirate or ettihad which is twice the distance. Toronto to London is a busy route so why charge such a high fare? Food. Be prepared for food that comes straight out of a cafeteria's frozen items. Entertainment. Slightly better than Turkish airline's which isn't an achievement by any means. Old aircrafts which don't have air vents. They really don't offer anything to you except charge you a lot for the busiest routes in the world. Try other airlines."

Pros: "Everything, good food, good people, good times"

Cons: "Same old movies and same as way over. Food was too spicy and not very good. Best was cold banana bread. I go once or twice a year never as much turbulence as this trip. Hard to sleep Flight attendant did not explain food choices Chicken or pasta. And beef or veggie. Had no clue what I was eating or if I would like it when I choose it. Most times did not like it."

Pros: "The fact that there were several vacant seats helped with finding room to stretch out."
Cons: "Nothing in particular."

Pros: "Roomy, professional, friendly. Very efficient. Beverages, meals and snacks were timed well, so that the long flight felt like it went much quicker. I'm not particularly picky or spoiled, so me rating the breakfast and lunch as great, may not be the same fOr others. But my meals were delicious to me. I would definitely fly Canada air again."
Cons: "No complaints."

Pros: "Got home safe"
Cons: "Meal -"

Pros: "A very pleasant 9-hour flight. Plenty of room and good entertainment."

Cons: "My traveling partner - Giovanni Medina - was given ill properly prepared food. He ended up getting food poisoning. We had a connecting flight in Montreal to Orlando (our final destination and home), he was suffering during the 2 hour lay over with an ill stomach and then had to suffer 3 more hours on a flight home. He was stopped from being able to go to the bathroom before takeoff because they needed him seated, but he immediately started vomiting right before we took off. He then spent the rest of the ride sick, they allowed him to move to the back in order to use the bathroom rather than the vomit bags, but he was not comfortable at all. He spent the rest of the night after landing in the bathroom continuing to vomit. We chose this airline because of the rave reviews of the food, entertainment, and hospitality of the crew. The latter two were certainly true. We definitely wanted to make sure that you knew of situation because this was a seriously uncomfortable situation for him and we would not want this to happen to anyone else. He had the chicken meal and the meat pastry on the flight."

Pros: "Staff and food"
Cons: "We lost one of our bags"

Pros: "Beautiful Planes , the rouge line is cheap on their international flights but only first class gets free entertainment . I was first class but my friend was economy and luckily had her own iPad or would not have been able to use anything , that being said the movies for her were still not free . The food was good as well and their regular planes from Europe are very large and beautiful"
Cons: "Worst experiences I've had with customer service . The flight crew were fine but all ground service appeared overwhelmed and unable to assist customers . I had a flight to Athens that was in final boarding my friend still has not arrived the first person I asked said she didn't have time to look if she was still on the flight , the second told me it was private info and finally a 3rd let me know she had been rerouted and would arrive 8 hours after me in Athens and that her bag though made my flight . She did last minute make it via running to our plane but in that time they had given her seat away, she had to prove that she paid did and deserved a flight . The way home from Athens all of my aid Canada flights were delayed and late . I had a 3.5 hour layover in Seattle to switch carriers to make it home , my flight out of Vancouver was 2.5 hours delayed that they continually said was only another 10 minutes , versus being upfront that it was severely delayed . Long story worst experience I've had ."

Pros: "The meals provided from London to Montreal were delicious! Best food I've had on a plane before."
Cons: "there really isn't much room in between seats. You can't even lean down in front of you to pick up something with out having your neighbors move."

Pros: "Check in"
Cons: "Food and entertainment"

Cons: "When boarding the plane, they called the zones too quickly. Then there was an Air Canada representative giving bad directions to the passengers as to where to get in line. Then she got annoyed and was disrespectful to the passengers as they were trying to get in line. She needed to give better directions or change the way they called the zones. Air Canada knew the flight to Montreal was delayed when we left London. They changed our reservation to Toronto to a flight that we still couldn't connect with because of timing. It would have been easier if they were more realistic with the timing of the flight and booked us on a later flight to Toronto."

Pros: "The staff were friendly and helpful, and the flight was uneventful (which is good). Some of the staff went way over and above their function to make up for the chaos."
Cons: "My mother had booked a dairy-free meal and wheelchair assistance. The meal was booked on the flight to London, but the booking didn't carry through to the return. The wheelchair assistance was provided, but there were only three agents booked to manage 12 wheelchair passengers. They tried their hardest, but we still ended up missing our connecting flight. If the crew and agents hadn't been wonderful, it could have been a stressful trip!"

Pros: "The customer service folks at Air Canada. They worked very hard to get us on the second flight. Running through the airport with us, pleading with TSA to move along, trying to talk sense to some guy who eventually allowed people to get off a flight, but wouldn't let us on. I guess its easy to make those decisions when he makes the call from some office via a phone and doesn't have to face customers. All other Air Canada employees we worked with were exceptional!!! Kudos to them."
Cons: "Our flight was delayed 3 hrs from London. Once in Montreal the systems that Air Canada uses to correct the situation are horrible. There was no way we would be able to catch our rescheduled flight in the time it takes to deboard, go through customs, get bags, recheck bags, go through security. We didn't. We missed the next flight too despite the heroic efforts by the staff (excpetion - TSA security. They moved very very slow to the point that they seemed passive aggressive to our situation). This is the second time it has happened. I probably won't fly Air Canada again, if possible."

Pros: "the snacks were ok, and the in-flight entertainment was nice"
Cons: "I had a drink spilled on me with no apology, the staff was super duper rude, the flight did not take off on time and was late getting to the connecting airport. all around it was a total mess"

Pros: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Cons: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."

Pros: "The bilingual announcements. The movie selections."
Cons: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Pros: "I LOVE the individual entertainment screens - those are great! The crew was very helpful and nice."
Cons: "Again, my seat assignment was changed to a middle seat when I checked in (I wonder if this is because I'm traveling alone?), even though I specifically purchased a window seat 3 months ago."

Cons: "The fact that because I was late for my flight, my reservation was cancelled. I was not given the opportunity to change my flight at all, I just lost out on the return portion of my travel. I would have been willing to pay a fee to change my return, but not given the opportunity. Had I booked directly with the airline, they would have had no problem making a change. Buyer beware!!! If you don't book directly with an airline, you may suffer the same fate as me! This was an almost $1,300 dollar learning experience. Do not use third party online booking agents! You do not have the same protections as dealing with the airlines directly."

Cons: "The person next to us was too heavy to fit in her seat, so she flowed over into my husbands, making the whole trip uncomfortable. In addition she had a smell. Not sure what can be done about it, but it made a long trip really uncomfortable. Service and food was also much better on the South African airlines portion of the trip."

Pros: "Entertainment system was nice and I had a good seat on the aisle with no one in the middle, which was lucky."
Cons: "Getting checked in London was a pain. Air Canada had changed my original flight over (a change I wasn't happy with) and then when I got to LHR had marked my record for a change fee! Left hand doesn't know what the right hand is doing. Crew was generally inattentive, absent, and hardly friendly. At one point I was instructed how to load my (tiny) food tray properly after the meal. I am sorry but you are working for the airline and I am paying for service, which I didn't get."

Pros: "Generally OK Food quite good, relatively"
Cons: "30 mins delay Cramped even for Economy"

Pros: "Boarding went smoothly. The entertainment (monitors in the seat-backs) was excellent. The crew was friendly and helpful. The food was much better than I expected on a flight."
Cons: "I flew economy, so I didn't expect luxury, but that's a very tight fit for an 8-hour flight. I understand that industry standards have gone in this direction and that it's necessary to remain competitive, but at some point the industry needs to take into account the actual size of passengers. What are the seats now, about 16" wide? With so little leg room that I couldn't cross my legs if the seat in front of me was reclined. I'm a slim woman, about 130 lbs., and I was very (very) uncomfortable. I can hardly imagine the discomfort for the poor woman next to me (a plump post-middle-aged lady). I would definitely fly Air Canada again, as the staff was great and the overall experience was good. But I'm looking forward to the end of this trend of reducing space per passenger."

Pros: "Space and meals"
Cons: "Entainment"

Cons: "I didn't like the fact that my flight from the United Kingdom came in late and that resulted to missing my flight to Indianaplis and ruined my entire plan for the day."

Pros: "Flight attendants were very accommodating despite the full flight. It was comfortable and we received updates from the pilot and flight crew throughout the trip. Love Air Canada!"

Pros: "Crew tried hard"
Cons: "Boarding process chaotic. Seemed to be a new process that involved multiple checks and was not well organised. Entertainment system had not been loaded with the latest films and we're still from previous month."

Pros: "Friendly flight attendants, many whom seemed to enjoy their jobs and wanted to make everything a pleasant experience. Was used to Delta Airlines for over 20 years and they became the nightmare airline for Cincinnati. Best of luck to Air Canada in the future."
Cons: "Food was no where near as good as the service, needs work in this area."

Cons: "Air Canada was poor in staying on schedule which caused me to miss my connection. They did not have anyone in the airport to to guide me to where I needed to go to reschedule. It took 2 hours to claim my checked luggage before I could go to the hotel. Then when I called that night to reschedule my flight I was informed that I was already scheduled for the next day. It would have been nice to leave the airport with my boarding pass. Then in the morning had to stand in line for an hour before I could get a boarding pass for a flight that was again delayed. Luckily it was the last leg of my return trip."

Cons: "I GOT TO THE COUNTER 50 MINUTES BEFORE BOARDING AND WAS TOLD IT WAS CLOSED. I HAD TO SPEND ANOTHER $800 TO GET BACK TO THE US. I WILL --NEVER-- BOOK A FLIGHT WITH AIR CANADA, AND I HAVE ALREADY ADDRESSED ON SEVERAL SOCIAL MEDIA SITES HOW YOU TREAT YOUR CUSTOMERS. i'M NOT FINISHED WITH THAT EITHER. ANY RATING SYSTEM I CAN FIND I WILL LET THEM KNOW WHAT HAPPENED TO ME. THE TWO WOMEN AT THE COUNTER AT HEATHROW WERE SNOTTY AND UNPROFESSIONAL. THERE WAS ABSOLUTELY NO REASON I WAS DENIED BOARDING. I HAD NO CHECKED LUGGAGE. I WILL ALSO NEVER USE KAYAK AGAIN, EITHER. THANKS FOR NOTHING."

Pros: "Every aspect of the flight was great."
Cons: "I have only marked food and comfort down due to my height (6ft 3), whilst more room than some aircraft, I was unable to get comfortable - not the airlines fault I can't fly premium or business class."

Pros: "I was very surprised to see the area where I was sitting roughly half full. Brilliant service by crew. Food was great as well which I was surprised at."
Cons: "N/A"

Pros: "The crew and team did so wonderfully given a pretty bad situation. We had a passenger who had to be removed from the plane ... after that we tried leaving again, but due to a potential security risk went back to the gate a second time for a security sweep of the plane. This unfortunately caused us to be on the tarmac for two hours, but the crew did a wonderful job of keeping us informed, offering water, calming nerves, etc. Beautiful comfortable airplane as well."
Cons: "I have dietary restrictions and didn't feel there were many options. I wasn't aware that I could make special requests, so I will take advantage of that in the future. I did ask one flight attendant if the salad option was gluten free, and she said "I'm not sure," but also didn't offer to look into it further, meaning I didn't have food for my transatlantic flight. Luckily I took a few small snacks, but that was a little bit of a bummer all the same."

Pros: "As far as the aircraft, it was comfortable, even in economy. There were numerous pleasant and surprising technological features, such as the tinting windows and the personal viewing screens, the latter of which offered tremendous screen quality and graphics. There was plenty of seating room and overhead storage room. I'm a large person, and I really didn't feel cramped. As far as the airline service, it was very good. The food was, and I cannot believe I'm saying this, very good. It was hot and tasty. The flight crew was also very nice and helpful."

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LGW - SJU
5/4
Tue
1 stop
Avianca
22h 55m
LHR - SJU
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