Would you like to save as your currency permanently or for this visit only?
Architecture is really nice Pillows were not comfortable
Much better prices than staying in Santa Barbara and Carpinteria is a cute, authentic, old time beach town. Everything is walkable from this location.
There was no hot water in the sink. Shower had some warm water. Had to take a really quick shower.
The restaurant was excellent for our breakfast. The location was perfect for the wedding we attended. All staff including waitress and maid service was excellent! Needs more comfortable pillows. Carpet or something in room smelled badly needs cleaned and deodorized. The inn was full or I would have said something while we were there. We needed to be at a wedding that weekend.
All of the vending machines were broken and not functioning properly as well as the ice machine on our floor. I was not able to get a bottle of water to save my life. The building is very dated and the hallways are squeaky. The walls are very thin so you can hear everything going on in all rooms especially when walking down hall.
It was clean and comfy and the location was alright. Everything's was fine.
hotel was in walking distance to food and only 20 min away from the beach Room was very dark and outdated it smelled musty. We had a patio but it was shared with another room who was outside smoking often so there wasn't much privacy.
I like that I have stayed there consistently almost monthly over two years and it is so familiar for both me and my family. I don't like that consistently they don't uphold their word. This time, for example, in spite of their comparatively high summer rate, even into Mid-September, my having called the hotel to request my same room as always, when I arrived, the only way they could accommodate me in a courtyard room was in a handicapped room, which, frankly, was definitely subpar to our usual room: the bathroom was smaller and more uncomfortable. Staff rarely goes above and beyond to help.
Staff were very friendly and professional. Doors were squeaky. Done with children screaming phase, needing quiet place to sleep. Also pillows were rock hard.
Discount for school families, able to change arrival date on short notice, very comfortable beds, Lack of email confirmation, fine print about 48 hour cancellation, rather than advertised 24 hour. Central reservations could not make changes, had to wait for front desk to open to make changes, Reservation # different from Best Western central reservations #, could NOT use online system to make changes, or find reservation Shower curtain poor quality, water everywhere. Soap, shampoo, coffee maker also poor grade. Highway noise, A/C noise not welcome
Good hotel. Nice rooms. Like the courtyard
It was a comfortable and clean room with an excellent breakfast.
we lost an earring in sink and staff was very helpful
It was clean and easy to get to Westmont College, the reason we were in the area. sort of thin wall between us and next door and the big fight then make up session that went on at 6 am!
free parking, free internet we were waked up in the middle of the night by a false fire alarm
The room: very clean, well equipped, very comfortable bed, very quiet despite facing the 101 (windows must be of excellent quality!). Pool looks nice (we did not use it), pretty noisy though since it is on the 101 side. The breakfast: not enticing at all, even the bread tasted bad... Unless you like oversweetened sticky pastries, already made omelets and miniature beef patties waiting in a plastic cupboard, you'd better skip the breakfast and find a better one elsewhere in Carpinteria or Santa Barbara (easy!). Cafeteria atmosphere does not match the standing of the room at all.
The only problem was the bad communication between bookings.com and Holiday Inn Express. The reservation sent by bookings.com to the hotel did not match the dates that I had reserved. Fortunately the guy at the front desk gave me a room even if the reservation he received from bookings.com was incorrect.
good beds and pillows, very quiet. a little over priced.
Rooms were clean, free hot/continental breakfast was a nice plus, location is good for santa barbara/wine country travellers
I very much liked the sofa couch microwave and refrigerator.
Fabulous, right on the beach
The pool and the view are amazing! We spent most of our time outside, and so we really enjoyed our stay! We also had dinner at Shoals Island Grill which was great! The rooms could use a bit of a make-over.
The location was unbeatable! The price was affordable. Love the free breakfast! The rooms are outdated. There's no A/C which is necessary even with the ocean breeze. The beds, pillows and mattresses are very uncomfortable. A mattress topper would solve this problem and new linens. Our bed didn't have a fitted sheet.
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
The location. cleanliness, costs, fees, housekeeping
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location of accomidations were perfect. They were very dog friendly in everyway!
Very nice hotel, great staff, and it's so nice to get breakfast in the morning. Only complaint was we have little kids and so needed a room with two beds and the full beds are a bit small...even though they were very comfortable.
This hotel was so sweet. It had an amazing staff, very accommodating. Awesome character... old elevator! The rooms were clean and comfortable. My husband and I were traveling down the coastline of California so he had stayed in a lot of hotels on our travels, and this one was the best hotel! Nothing
The jacuzzi tub was nice as was the fireplace the could be seen from our bedroom and living room! Just minor things here and there. Nothing worth noting in this review
Same lobby , drive up entrance- like elavator was not working the enire stay there. I almost brought my parents. Would have been a disaster without elevator. they should have alerted all incoming guests prior to coming in. New room decor was inferior to the original decor. Pool water nice and warm- like. Jacuzzi jets were weak, alomost non-existant. dissapointed that they removed the Sauna. friendly staff- like.
It was an absolutely gorgeous hotel. No two rooms are alike. Classical feel with a few modern embelishments. Heated pool was wonderful and hot tub was great. The staff could have been more approachable and proactively helpful. I saw a lot of forheads (looking down at computer screens or otherwise "busy" despite no guests at the desk. The hot water situation was less than ideal. Nosy yet what combination you did, it would periodically get scorching hot then cold, then resume a tolerable temperature for a few minutes.
The staff at the front desk. Super-welcoming, and they gave us a map of the area, as well as some recommendations, when they found out that it was our first time in the area. Nothing, I would definitely return. I would upgrade again to a waterfront view.
Staff was friendly and helpful Construction was loud
Service and location
Well worth the money... beautiful rooms.
Location and facility were top notch! The staff could not have been nicer. Very personable and friendly. We felt like friends. Definitely recommend.
the beach across the street. Desk staff were very helpful.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Rooms were very clean. Easy parking and amazing location.
Best location in Santa Barbara, right across from the beach and wharf. Ref in room was a mini bar, had to use my own cooler for drinks I brought to room. Ice machines were near byâ€¦ not to much of an inconvenience.
location, parking plastic flooring in thne bedroom
We booked a room through Booking.com via KAYAK . There was no opportunity on the site to specify a non-smoking room. It never occurred to me while I was making the reservation that I would need to specify. The clerk said we should have reserved through the Motel 6 site. As they were full except for one non-smoking room, we had to choose whether to stay in a tobacco permeated room or cancel our reservation & find another place to stay. The clerk let us into the room to help us decide if we could tolerate it. When we decided we had to find another hotel, they cancelled our reservation without any problems. This is not a critique of Motel 6. I am very disappointed that Booking.com and/or KAYAK didn't allow me to choose a non-smoking room in advance or at least redirect me to the Motel 6 reservation site where I could have selected a non-smoking room.
I was impressed by the updated design in the interior. Fun! All the basic amenities were there, with a pool to boot. This is an outstanding value. There was quite a bit of noise leakage from the walkway outside our door. The room key had to be reset a few times. The coffee came in styrofoam cups (but hey, it was free!)
Bed mattress was extremely firm...a quick continental breakfast would be nice for over $100/nt.
I have had to stay for an extended period of time. I am a newly discharged (honorably) army vet with ptsd alongside many other issues. The staff has been so amazing both to me in general, and understanding the challenges I may face. While being apart from my family, the staff and facility has provided me with a temporary place of solice.
It was quite. It was way overpriced.
The hardwood floors in the rooms were very nice, as was having the towels in little cubbies.
Basic hotel, nothing fancy. Personel was not very friendly. Carpinteria is a nice town with good restaurants. Room was very basic, rooms looked steril.
The location was decent, on the main setup and near the beaches. Broken ice makers, hot stuffy rooms, beds were as hard as a rock. Rooms were attempted to be updated, Ikea style- but much was broken and flimsy. Bare bones, for $100+/nt. I expect more.
Free parking close to accommodation, Motel easy to find, several nearby restaurants, free coffee in reception area
Great surprise when we arrived very late there!!! very welcoming staff and there's a pool!! And in the morning whoa the beach is at 1 minute walking!!! nothing to say
Phil is a very nice man. 6am Sunday morning , the room door is opened by someone violently and the dead bolt stopped them. As I bound out of bed to proctect my wife I am transformed into a lion protecting its lady against a Trump son with a rifle trying to cut my tail off. I fling the door open with a rage looking for someone to fight. No one there. Fall back asleep, 7 am.. phone rings RING/RIiiIiinG. I pick up the phone. No one there. !!! 8 am, the maid enters to clean the room, boom, dead bolt saves the day again. We are tired. I check out and let the desk man know what happened. He was nice and promised to have management call me. I am still waiting for the call. I feel like we are just throw away items like so many trump supporters grabbed in the puśśy. We won't be staying there again. Phil was very nice though.
Easy check-in and check-out. Modern facilities and décor. Missing basic amenities such as a blow dryer, iron, shampoo/conditioner, mini fridge, etc. that motels typically offer. Would have been nice to at least have a blow dryer.
It was close to the event I was attending. No amenities, no coffee, no fridge, had to ask for blankets, not much for the money.
Very modern and clean. Accessible and an easy 15 minute drive to downtown SB. The faucet in the bathroom was a bit wobbly but everything else was just fine. Good bang for your buck!
Price for the area
I didn't like anything. The internet priced it $20. more than the sign hanging outside the motel. The bed smelled like pee or butt...a mixture of it. We left after being there for only a couple hours...drove back home 3 hours away with no sleep because the smell was disgusting. The television had really bad quality picture and sound.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The room was beautiful with a gas log fire that added a romantic touch. The service was first class and authentic.
This was a very quaint hotel. It is a perfect place if you enjoy more of a 'bed & breakfast' inn-like experience (rather than a major hotel or resort experience). The staff was very friendly and made you feel like you were a guest in their home. Large, clean rooms. If you are accustomed to staying at larger, higher-end hotels and getting the full 'brand experience', this may be a bit dissapointing. My previous location before stopping here was the Ritz in San Francisco. The two locations are worlds apart. Again, the staff couldn't be nicer and the rooms were large and clean, but the facility did have a city 'grit' to it. This is a solid 3 star experience. But if you were expecting a 4- or 5- star stay, you may be dissapointed.
Staff is all very friendly and helpful. Location is great, walked to State Street, restaurants and shopping. Also beach, wharf and Funk Zone is walkable distance. Pricey, but then Santa Barbara is overall.
Nice room, friendly staff and good location, but just to expensive.
The room was fantastic, the staff and service exceptional. I really got the feeling that the staff would be happy to help with anything. the room was very bright and spacious in a typical 'Spanish' style. Could have stayed there far longer then the 2 days we had
Quiet, the staff was very helpful, beautiful garden, patio, registration/sitting area. Even at the bookings.com price, it seemed overpriced. But I guess that's Santa Barbara.
The hotel staff was fantastic!!! We so enjoyed our stay at the Inn of the Spanish Gardens. We will definitely return.
Staff very friendly and attentive. Rooms were very clean and comfortable.
Beautiful place to stay! I loved the fountain and being able to hear it from my room. The linens were soft and luxurious. The soaking tub was relaxing. I loved the spanish style and elegant touches such as the tile and bath fixtures. The continental breakfast was great. I wish there was more of a variety of food on the room service menu.
The room was hot, tiny and extremely uncomfortable. You couldn't even open the window because they had martini glasses, wine bottles, snacks etc in the way. There was no AC and only a fan. If they would invest in some AC units, it would have at least been tolerable. Some of the staff were rude as well. And it was overpriced. Don't stay here, stay anywhere else.
Absolutely loved this place. The beds were so comfortable, the staff was as friendly as can be, the bike rental was perfect. We stayed in early November for the half marathon (husband and cousin ran it) and the location was perfect. We booked early so got a great price. If you wait, the rooms can be very pricey. It's all about location location location. But we loved it!!!!! Will be back soon.
Location and bikes they provide Remodel going on upstairs from our room. Front desk never told us about it going on. Very noisy and they started at 7:45-7:00 pm
Location It was an apartment converted to hotel ( I guess) . Hardwood floor when walking made screeching noise ... Also from top floor as well ... When the neighbor rooms use the restroom the water they use in shower or flushing sound was felt like it's happening next to you .. Had only swimming and not enough bikes so don't expect that you will be able to get one.. The telephone was not working ..
Can't beat the location right on the beach. Grounds are nicely landscaped and beautiful. Handy to have the continental breakfast provided (nothing special but ample fruit, cereal, muffins and coffee). Friendly staff. Rooms are sparse; walls are paper thin between rooms; all hotel room doors slam when closed, shaking our room each time hotel guests come and go. $30 a day extra to park on-site plus valet tips adds up quickly. Except for the fabulous location, hotel guest room feels like a Motel 6 (and we had a partial ocean view deluxe room!)
Attractive grounds The room was tiny and very hot with no air circulating. We had to check out.
Location, good beds. They charged a $30 a day for parking and a $15 resort fee. We stayed two nights so that was an unexpected extra $100. The next hotel we stayed at didn't play any of those games.
Staff was very friendly and helpful. Can't beat the location. Incredibly loud drilling, construction or something going upstairs woke us up at 7 AM and wouldn't stop. That was a fun surprise. Tried to call the front desk multiple times with no answer. Eventually got moved to a different room where it was quieter but the hot water more or less didn't work. Also in the new room the overhead light for some insane reason randomly turned on at 6 AM every single morning and woke us up. Pillows left us with aching necks. For the money, the quality of this hotel was impossibly shitty. Staff were very friendly and helpful but whoever owns/runs this place is coasting on the location alone and keeps the rooms in an embarrassing state. Would not stay here again or recommend it.
hotel milo was had lovely grounds. everything was nice quality and very comfortable. across the street from the beach and a close walk to state st. the staff (especially Sam!) was very nice and helpful. the walls were quite thin and I could every word from the people in the hall or those at the pool.
Location close to the ocean and nice comfort areas. The bathroom was old, probably needs new plumbing fixtures. Also the tiles were very slippery. Refrigerator wasn't working, and ice machines are located in remote areas of the hotel grounds. The room was hot and humid, might need central air to help with this problem.
Location, location, location Roommate couldn't get into room before 4pm when she arrived mid morning. Not sure what priorities are used to determine which room is cleaned first... was it because I booked through a travel metasearch engine rather than the hotel? Also really surprised that the printer needed a cartridge to print, and staff was not able to print our boarding passes on another printer.
Good location Extremely overpriced hotel. We paid over $400/ night for a room with king bed, so small that you couldn't walk around the bed, room was called Santa Barbara but it was smaller that any room I paid over $400/ night. The tub was very gross and smelly, the headboard to the bed was scratched and disgusting. No air conditioning. Not nice service at the front desk. One of the worst hotels I have ever stayed in.
Very nice hotel with a friendly staff and in a great location. I will definitely stay again
My boyfriend and I stayed here for 3 days 2 nights as a getaway trip from work and we loved our little cottage! We booked the Santa Cruz Cantina and it was perfect for us! We loved the separate rooms and facilities within our own private little house. The only problem we had with our room was that the drains in the bathroom sink and bath tub didn't drain properly. The plug seemed to be stuck and had to be lifted/taken out by hand in order for water to drain.
Great location, great staff, great hotel
homeliness and location.
Local to event Very rude staff
A beautiful hotel with really nice comfortable rooms. In a great location only minutes away from the beach and a 10 minute walk from the main nightlife.
Eagle Inn is an attractive, clean, and well-maintained property, and is close to Santa Barbara's happening spots. We were in room 102, right off the lobby, and adjacent to the breakfast room. At 7am every morning, there commenced from above and all sides such a clamor as to make sleeping past that hour impossible. Perhaps an upstairs room, away from the lobby would be better.
Good location for the beach area,quiet aeea but close to action.Reception staff very helpful. Queen room quiet small.Breakfast very poor did complain about the variety and lack of key products.Expensive stay and it lacked value for money.
Our family of four had a great time at the Eagle Inn. Lovely rooms & super bathrooms. Breakfast was prepared and served individually. They even had cruiser bikes available that we used to explore Santa Barbara, which, given the super location, was easy to do. We liked the place so much, so didn't mind that there was only one queen bed per room. Rooms are too small for two beds, but fine with one bed. We also had one person who couldn't have taken the stairs, and were lucky to have downstairs room. Not sure if there was an elevator, so visitors should check for availability of downstairs rooms.
helpful suggestions and cooperation with scheduling two blocks from the beach
The bedroom was amazing, perfect for lovers. The staff to the lobby was not really warmful
A quiete hotel located in walking distance to a number of good restaurants in the beach area.