Hotels near Los Angeles Airport

Hotels near Los Angeles Airport

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Los Angeles (LAX) - Los Angeles, CA, United States
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Best hotels near Los Angeles Airport

Cleanliness
9.3
Comfort
9.3
Facilities
9.4
Food
0.0
Location
8.9
Overall 8.9 Excellent
Based on 2,203 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.4
Food
0.0
Location
8.9
Cleanliness
10.0
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Food
0.0
Location
9.6
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
0.0
Location
8.9
Cleanliness
9.2
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.1

Excellent 9.0
Pros: Breakfast was very good, even though the buffet was not open due to COVID restrictions. The facilities are new and very well maintained. The location is very close to the airport and there are a couple of eating options at walking distance.
Cons: My room was not ready at the check-in time, so I had to leave my bags at the hotel and return at a later time.
Good 7.0
Cons: Snobby front desk people.
Excellent 10.0
Pros: Located great
Cons: Bit pricey
Excellent 10.0
Pros: Friendly and helpful front desk
Okay 5.0
Pros: Bed was comfortable and hotel was near lax.
Cons: Carpet in was dirty.
Excellent 10.0
Pros: Staff was super helpful and welcoming !
Excellent 10.0
Pros: Staff workers walking around cleaning. Rooms clean.
Cons: Nothing at all.
Mediocre 2.0
Excellent 10.0
Pros: The hotel is very modern and super clean. The bar being open was the best part to relax the night before my early morning flight. Rooms were surprisingly large.
Cons: I had no issues during my stay.
Excellent 10.0
Pros: Clean, safe and great location
Excellent 10.0
Pros: Clean and quiet
Cons: Better view
Excellent 10.0
Pros: I like that it was close to the airport without being in the line of all the construction on century blvd. Great location for food. It had an ihop, chick fil a and circle K has station 1 block away. Free parking across the street except on mondays morning
Cons: Breakfast wasn't the best but I wish it ended at 9 instead of 8 am.
Excellent 10.0
Pros: The staff and service was amazing!!! Probably in the top 3 cleanest rooms and facilities that I¿ve stayed at!!!
Excellent 9.0
Pros: The staff was amazing!
Cons: Breakfast started a bit late for us.
Excellent 10.0
Pros: They were accommodating with my puppy.
Cons: No
Excellent 10.0
Pros: Great stay
Excellent 8.0
Pros: Very professional and accommodating staff.
Cons: Bed linens were itchy.
Excellent 10.0
Pros: Fantastic airport hotel. Even though their shuttle service is suspended, they provided a complimentary Lyft ride to the airport. Great customer service here, very clean and nice hotel.
Okay 5.0
Pros: Clean and orderly
Cons: Breakfast ended at 8am, pillows were all way to soft, no blankets in the room, no dresser, bad coffee in the room, $15day for parking!
Mediocre 3.0
Pros: Wrecked cars out front & super sketchy people stayed there
Good 7.0
Pros: It was nicely decorated. Still offered to go breakfast. Elevator had the safety feature that you must be a guest to go in.
Cons: The fitness center and pool were closed. It smelled in the hallway on the 3rd floor. Lower prices brought in questionable guests. Parking cost extra. They on gave 1 washcloth and 2 towels. We could have received more but it was inconvenient.
Poor 1.0
Pros: At 3:45 am a fight broke out in the room next to mine. I called the front desk and he said the police were already there for an unrelated issue, and when the we’re done they’ll be up to the room next to mine. THIS WAS THE WORST SLEEP EVER.
Cons: Front desk help when needed.
Mediocre 3.0
Pros: It was close to the airport.
Cons: The parking garage smelt like weed. The elevator smelt like weed. It was so horrible I couldn't believe they were allowing it to happen.
Excellent 10.0
Excellent 8.4
Okay 5.0
Pros: The cleanliness of the room make me feel really safe to be t with my daughter during Covid. The staff especially was especially accommodating and friendly.
Cons: If you’re wanting to get some good sleep be prepared this is not the hotel to do it. We could hear the music and people moving around in the room next to us and during the night you can hear all the doors in your vicinity on the floor slamming.
Excellent 9.6
Good 7.0
Pros: front desk was super friendly, quick, went out of his way to help. SUPER NICE. Room was very clean and comfortable! (:
Cons: pool wasn't open, which was one of the primary reasons I had chosen it.
Good 7.0
Pros: Clean and not far from beach.
Cons: Parking was $15 a day, and no microwave in the room. Had to go all the way to the 1st floor lobby.
Okay 4.0
Pros: Nothing
Cons: Overcharged for parking. No food. No housekeeping services
Okay 5.0
Pros: Clean and comfortable
Cons: The pool was not available to the public for my entire stay. I was promised 20% and never received it. My Valentine was ruined
Excellent 9.1
Pros: Great rooms with comfortable needs and pillows. Also had nice bathrooms and soundproofing! Good fitness room as well.
Cons: The pool is seriously tiny and they do not have a hot tub. Breakfast was ok, but not much to write home about - you can make waffles, but the eggs/omelets are premade.
Excellent 10.0
Pros: Efforts to please, room layout, bath counter space and shower, breakfast, shuttle to airport
Excellent 10.0
Pros: Good location, close to restaurants.
Cons: No many options for someone who has allergies. But at least you had soy milk.
Excellent 10.0
Pros: Close to the airport ...
Cons: Very busy at the breakfast...
Excellent 10.0
Pros: They had a nice breakfast, clean rooms, good internet. Easy check in and out. Airport shuttle
Cons: We had to wait a bit for the shuttle, it is a little confusing because the name of the Hotel is on the side and the shuttle also goes to a parking garage. But it worked and we got there!
Hampton Inn & Suites Lax El Segundo - El Segundo
Rated no. 1
8.9
Excellent 8.9
Based on 2,203 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Overall 8.7 Excellent
Based on 2,196 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Facilities
10.0
Food
8.3
Location
9.7
Overall
9.8
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.6

Okay 4.0
Pros: The breakfast was poorly distributed! Brown bags and no hot, prepared foods!
Cons: My room was poorly lit. The bathroom door handle was broken. The towels and wash cloths were dingy. Take some of that Marriott money and purchase newer linens!!
Good 6.0
Pros: Like the personal and always kind and helpful.
Cons: Its location, is kind of far away from everything, from LA, beaches, theme parks, etc. Due to LA traffic. If you're visiting LA, this area is not recommended.
Excellent 9.0
Pros: Was a little disappointed, wanted eggs bacon.
Cons: Nothing pandemic issues
Poor 1.0
Pros: No comments
Cons: They didn’t clean my room and I stayed 3 nights The pool was closed at 9:00pm The breakfast was sooooo bad I have to pay parking every day
Mediocre 3.0
Cons: Very noisy from outside hotel
Poor 1.0
Pros: Location.
Cons: The carpets were disgusting. They felt sticky. I walked around barefoot and every time I took a shower the floor of the shower had black foot prints that stuck to the floor. I would have to wipe the floor to get the black to wash down the drain.
Excellent 10.0
Pros: Room was clean and comfortable. We enjoyed a good night sleep and looking forward to staying again.
Mediocre 3.0
Pros: The room was spacious and the bed was comfortable, which was the only redeeming aspect of our stay at the Residence Inn.
Cons: We had to wait for over an hour for the hotel shuttle to pick us up at LAX – a timespan during which the shuttles for all other major hotels near the airport came by at least 3 if not 4-5 times (Hilton, Sheraton, Marriott Courtyard, H Hotel, Holiday Inn Express – to name a few). We tried calling the hotel a total of 14 times (!) during the hour that we waited and no one picked up the phone. When we finally arrived at the hotel and pointed this out to the desk staff, they did not apologize (neither for the hour-long wait nor for missing our calls) and plainly said: "We must have been busy, but we also don't check our missed calls so we wouldn't know". I was told to speak to the manager the next day since the shuttle is apparently run by a third-party provider. Upon checkout, another member of staff at the desk claimed that the manager "had just stepped out", but took down my phone number and promised we would receive a call. Of course we never did. Very rude and frustrating experience overall and I would strongly suggest staying away from this hotel if you don't want to end up stranded at LAX. As for the room, while the bed was very comfortable, the windows were dirty and looked like they hadn't been cleaned in a year.
Excellent 10.0
Pros: Easily accessible, spacious.
Cons: The fee for parking is expensive.
Excellent 9.0
Pros: Nice and clean and close to the airport.
Cons: Parking is inconvenient. The so-called breakfast buffet was terrible.
Excellent 10.0
Poor 1.0
Cons: Limited breakfast only one allowed in each category. Not allowed to have more than one from the same category even if you don¿t take anything from the other categories. Young women hanging around at the elevator and the gym, yelling and asking phone#.
Poor 1.0
Pros: I specifically ask for a non smoking room. I am pregnant and even if I was f I have a 3yr old. I don¿t do smoking room. The first room I got was my worse at these high end hotels 8 plus rates. My room Was Change from 507 to 207.at 2am, the smell came
Cons: Back. It was cold so I turn it off and was awaken with this fowly smell Cigarette smell . I put it back on and it the smell Went away. The website says hot meal. A few is charged n cold breakfast was served. I was so annoyed I Couldn¿t wait to leave.
Excellent 10.0
Pros: Very clean spacious high quality
Cons: The area outside where the fire pit was, was not clean.
Excellent 9.2
Excellent 10.0
Pros: Location, room, staff
Excellent 8.0
Pros: The cleanliness
Cons: The amount held on card for deposit
Excellent 9.0
Pros: The staff was professional, and courteous. Overall hotel seemed very clean.
Cons: The room had a dirty stove... other than that, the parking garage instructions wetter as clear as they could have been- as it relates to the door, and it's closure time. Other than that it was PERFECT
Excellent 9.0
Pros: The location and cleanliness and professional staff
Excellent 9.0
Pros: Cleanliness and wasn’t bothered by any phone calls to the room
Cons: Only thing I forgot my watch there in the room and when I called for them To check the lost and found or the room they told me they didn’t find it but I know for sure I left it there on accident
Excellent 10.0
Pros: We flew in from Md during the pandemic. They allowed us to have an early check in because we were 4 hours early due to the time zone differences. From the moment I walked in literally EVERYONE was friendly and helpfuL Made ya feel right at home instantly.
Cons: I didn't like the fact that I only stayed for 4 day's..should have stayed longer .
Excellent 10.0
Pros: Everything was lovely
Cons: The tv in the room we had was dark
Okay 4.5
Cons: Called to verify park ride rate. Got to hotel quoted diff rate. Told them I wouldn’t have stayed. Could have stayed sister prop with a wk pkg.
Okay 4.0
Cons: Check in
Mediocre 3.0
Pros: rooms were spacious.
Cons: was not told about large hold on my credit card for incidentals, which after 4 days still has not been released
Poor 1.0
Pros: nothing
Cons: yes the incorrect charges and the staff false accusation and charges
Excellent 9.5
Excellent 10.0
Pros: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA
Cons: Only bad thing was the Wifi was too slow
Excellent 10.0
Pros: Loved the scenery in the room
Excellent 10.0
Pros: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.
Cons: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.
Residence Inn By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 2
8.7
Excellent 8.7
Based on 2,196 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Overall 8.6 Excellent
Based on 2,096 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
8.6
Cleanliness
9.1
Comfort
9.2
Location
8.7
Services
9.1
Staff
8.6
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.4

Mediocre 3.0
Pros: We were told at check in a fire alarm test would take place in the am. It was too late to change hotels. After long exhausting trip we were driven out of our beds.
Excellent 10.0
Pros: I love the fact I didn’t have to go anywhere…. From coffee to room service, everything was splendid. I will stay there again in the near future
Cons: I turned the light on for housekeeping but they never came to our room
Excellent 9.0
Pros: If you love airplanes this hotel is for you! The view of LAX from the roof is wonderful, and you can even see gates and runways from certain rooms. It is right by the airport, so you can hear the hum of airplane engines. Just close your eyes, enjoy the comfortable bed, and imagine you are sleeping in the best First Class seat of your life! It’s probably as loud as the AC in an average hotel (and the AC in this hotel is very quiet). Loved the generous layout of the room and bathroom. Both were well-lit and attractive.
Cons: Two items should have been caught by the cleaners, but that seems to be a general problem in most hotels in these overworked, understaffed post-Covid days. Otherwise the hotel was very clean
Excellent 9.0
Pros: Didn’t have breakfast
Excellent 10.0
Pros: Everything was good! Rooms were clean and spacious
Excellent 10.0
Pros: The staff, especially Nathalie, was very helpful. The shuttle was so convenient - especially if you’re just staying in LA for a night or two before heading back out on another flight, like we did.
Excellent 8.0
Pros: Cleanliness
Cons: Misleading descriptions when booking
Okay 5.0
Pros: Quiet inspite being based LAX.
Cons: My wife had a nasty spill on the slippery bathroom floor. I didnt expect this from a Hilton Hotel. I told the staff of it and didnt even offer any ammends. Just told me they'll look into it.
Good 6.0
Pros: The Location and the Security of the Elevator Specific Floor Access with the Room Key Card.
Cons: The coffee machine did not work. One of the poles to close the curtains was broken off and leaning against the wall. I had to pay a $300 deposit for the room and was not given a receipt for room charges when I requested one. I got a coffee refund one.
Excellent 9.0
Pros: That it was so close to the airport and it was clean and secure.
Cons: The amount of the security deposit was almost twice as much as I paid for the room.
Excellent 10.0
Pros: The modern use of the key cards. The available view from the roof top.
Cons: The $50.00 dollar parking fee. Should of been hourly rate. I was only there. 10 hours.
Excellent 10.0
Pros: Modern clean hotel. Provides airport shuttle. An early check fee of $59 is required but is deducted from the $300 deposit. Also, even tho check out is at 11am, you have until 12pm to check out without incurring any additional fees. Staff was helpful.
Cons: Nothing
Excellent 10.0
Pros: The space and the environment and location
Cons: I had a good experience
Good 7.0
Pros: Overall experience is average but they charged me 300 security deposit which I was not aware while booked the hotel. And still awaiting for my refund
Cons: Service
Mediocre 3.0
Pros: the bathroom was clean and functional
Cons: the in hotel restaurant food was abysmal. Extremely overpriced for food that i would hesitate to give 2 stars to. The food was literally worse than what you could purchase in a grocery stores frozen food section, and cost $90 for 2 and a half dishes.
Excellent 10.0
Pros: Very nice hotel, the room was clean and the service was outstanding!!
Cons: N/A
Excellent 10.0
Pros: It was very clean and the rooms were very nice. Staff was friendly and promptly helped us when checking in. I would definitely recommend this hotel to anyone.
Cons: The only thing I didn’t like was the parking fee. It was bit high. But other than that nothing else.
Poor 1.0
Pros: The room was clean and designed comfortably, but very cold and uncomfortable to sleep in. The heater nor the thermostat worked, maintenance didn’t know why. When I asked for additional blankets, the hotel staff stated they didn’t have any. R
Cons: The maintenance guy could care less if it worked. He offered to give me another room, but the front desk hadn’t a clue. No one cared.
Excellent 10.0
Pros: The room was very clean and well kept the design and color scheme of the room.
Cons: I wish parking was a little more cheaper.
Excellent 10.0
Pros: Friendly and very helpful staff. Have many things to buy and choose from in store.
Cons: Restaurant was over priced for the food we got but it was very good.
Excellent 10.0
Pros: The hotel is beautiful.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Good 7.0
Pros: Everything
Cons: Not Really Just That 300 Deposit Hold Stuff....
Good 6.0
Pros: The staff are really nice.
Cons: The cleanliness was not up to par and not close to the star rating that this hotel has been given.
Poor 1.0
Pros: The cleanliness!
Cons: Front desk agents were unprofessional! Never met my needs the hotel was extremely crowded for a time like this, Guest were smoking marijuana in the front when you walked up that’s all you smelt. Smoking in rooms
Excellent 10.0
Pros: Everything was good it was a very clean hotel.
Cons: The front and back entrance makes it hard for Uber and deliveries to come to the right spot.
Excellent 9.4
Pros: Hotel and room are both well-kept, the roof deck was great. LAX shuttle runs often.
Cons: Not a whole lot going on nearby the hotel, but you can walk to In-n-Out
Good 6.0
Pros: the butler
Cons: The air conditioning did not work. It was horribly uncomfortable to sleep. The cups were too small for the amount of coffee in the machine The tv was crazy. The volume would get stuck and just keep escalating so we just turned it off
Mediocre 2.0
Pros: Close to airport
Cons: Felt more like a motel than an LA hotel.
Excellent 9.4
Pros: New and tech happy
Cons: Too much outside noise gets in rooms
H Hotel Los Angeles, Curio Collection by Hilton - Los Angeles
Rated no. 3
8.6
Excellent 8.6
Based on 2,096 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
9.8
Overall 8.6 Excellent
Based on 1,952 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
9.8
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.7
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
9.0
Staff
8.7
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.5

Mediocre 3.0
Pros: The bed
Cons: Hotel did not notify people that u need to keep your room key to get out of the parking garage and the fact that you have to pay for parking is ridiculous. Then what happened to privacy the front desk people let unwanted family members have access to my
Excellent 10.0
Excellent 9.0
Pros: The staff were helpful friendly Room was clean and lovely Good shuttle service Excellent
Cons: Didnt dislike anything
Excellent 9.0
Pros: Location
Cons: The carpet was filthy
Okay 5.0
Pros: I liked the location, close to the airport with free shuttle.
Cons: I didn’t like being charged twice for parking, and getting the run around about my deposit being fully put back on my card.
Poor 1.0
Pros: I have been this hotel before. Last time, everything was great. However this time, the four days stay was horrible.
Cons: Every night room 429 will be a noisy party about 1Am to 2 Am… I have to call welcome desk to stop that every night. I can doubt that sounds like employees party! Super angry, three days I have to hear crazy noise and wild laugh in deep night!!! The welcome desk sounds mean, I never hear any sorry for their bad service.
Excellent 10.0
Pros: They were real suite I got 3 of the rooms
Cons: Everything was great 😀😀
Poor 1.0
Pros: Can¿t beat the location.
Cons: The first room smelled like cigarettes, breakfast was a joke! Second room the rug was stained and gross as well the bed was super uncomfortable the window did not crack open even a little which did not give for any circulation and felt extremely stuffy!
Excellent 10.0
Pros: The location, style and security. The hotel was really great!!
Cons: The windows needed to be clean and the air vent over the stove needed to be cleaned but other than
Excellent 9.0
Cons: I was very disappointed that I had to pay 44.00 extra a night to park my car. If that was written on the website, I surely did not see it.
Mediocre 3.0
Cons: Walls are paper thin. Bathroom is filthy with hair everywhere. Kitchen is gross and hasn't been dusted in months. Wad of hair in middle of kitchen. Heating/Cooling did not work in the room. Stuck at 74 degrees. Shades did not close all the way.
Excellent 9.6
Excellent 10.0
Pros: The roof top deck wasn’t open.
Cons: The connecting room can be noisy. We had a loud neighbor but it was cool and we didn’t complain.
Excellent 10.0
Pros: Proximity to airport Huge room with a sofa Subway and coffee and doughnuts on site
Excellent 10.0
Pros: Wonderful big rooms very comfortable !
Good 7.0
Pros: The room.
Cons: The disregard for the ruckus in the next room. All night long fighting and yelling and front desk would do nothing about it.
Okay 5.0
Pros: Room was clean and roomy.
Cons: There were no amenities. No fridge, coffee maker or microwave.
Poor 1.0
Cons: I have to carry my 5 bags alone. No one helped me bc there were no enough stuff members.
Good 7.0
Pros: The room
Cons: They charged for parking and I was not aware but the refunded me back after I showed proof
Okay 5.0
Pros: Nice staff in breakfast area.
Cons: False advertising on the room. The hotel gave us the smallest room on the floor, half the size of the regular rooms, but still charged us the same. There was no additional sofa bed nor separated desk area, as had been advertised.
Excellent 10.0
Pros: Hands down one of the best hotels we have ever stayed in. It was absolutely clean and comfortable. No sounds from the airport at all. This is how all hotels should be.
Cons: The hotel is brand new and still smells of fresh paint, for allergy sensitive people this could be a problem.
Homewood Suites by Hilton Los Angeles International Airport - Los Angeles
Rated no. 4
8.6
Excellent 8.6
Based on 1,952 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Overall 8.5 Excellent
Based on 5,342 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Cleanliness
9.6
Comfort
9.5
Facilities
9.0
Location
9.6
Overall
9.5
Cleanliness
8.9
Comfort
8.4
Facilities
7.8
Food
8.5
Location
9.1
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.5
Cleanliness
6.2
Comfort
6.0
Facilities
5.8
Location
7.2
Overall
6.2
Cleanliness
8.1
Comfort
8.3
Facilities
8.0
Food
6.5
Location
9.1
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
7.7
Location
8.8
Overall
8.3
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
8.2
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.6

Poor 1.0
Pros: Pretty much nothing
Cons: Everything
Excellent 9.0
Pros: The hotel was a nice environment
Cons: N/a everything was decent to me
Excellent 9.0
Pros: The breakfast was great! The stay was nice. The room was clean.
Cons: I didn’t like the parking. There was no nice looking view. The pool closed early.
Excellent 10.0
Pros: Perfect location for a quick trip to our terminal, great pool that was perfect on a hot LA day
Cons: Not near too many food options and the food at the hotel “store” was way overpriced (I.e we paid over $5 for a cup of milk for our kid). I like that there were some selections but it was definitely airport prices which we typically enjoy skipping until we step foot into the airport.
Okay 5.0
Pros: Great location for going to the airport, with 7/27 airport shuttle, and lobby lounge service were great!
Cons: Only one chair in the chair in the room.
Excellent 9.6
Excellent 10.0
Pros: It's clean and the beds are very comfy. The pool is beautiful and the staff was nice. The free breakfast was delicious and free wi-fi was also a plus. The TV in the room is huge! And there's an awesome cable channel selection, including free HBO.
Cons: We didn't get maid service unless we asked for it. The bathroom door is terrible - it kept rolling open and there's no privacy at all. The cafe is way overpriced - it's like being in the airport but not in the airport.
Excellent 9.6
Excellent 10.0
Pros: Staff was very nice,Close to airport, shuttle was great
Cons: Had some ants in my room.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Excellent 10.0
Pros: Cleaned
Cons: None
Excellent 8.0
Pros: The atmosphere and the llook
Cons: Did not offer free breakfast
Excellent 10.0
Pros: 10/10 the staff, cleanliness & accommodations were great. Also located close to airport & my favorite beach. You have the ability to walk to nearby stores & the food!? Excellent!
Cons: The bed was a bit too hard for me but I still managed to get some good sleep. There are showers only so no relaxing baths but I didn¿t ask if that could be accommodated.
Excellent 8.0
Pros: Locatiom
Cons: The Valet Service We have to wait long and look for valet guy so we can either request our car or drop our car
Excellent 8.0
Pros: Hotel is next the LAX airport
Cons: Parking is not easy
Okay 5.0
Pros: Proximity to the Airport.
Cons: Housekeeping had to be probed for towels and turndown. Restaurant is very limited in what they served. Pool was closed.
Good 7.0
Pros: Convenient location for traveling.
Cons: The power went out in the morning and we couldn¿t do anything like utilize the coffee maker, do anything besides shower in the dark. You would think a hotel of this size and the name of a Hyatt Regency and the price they might have a back up generator.
Mediocre 2.0
Pros: Staff was great, except the morning valet.
Cons: No housekeeping unless you stay 4 days or more. No microwave. No breakfast. $40 a day for parking... but always run out of parking after receiving payment. No ice machines. $100 a day hold for incidentals (which is an insane amount to ask for).
Excellent 10.0
Pros: Staff and service great and the cleanliness made my stay comfortable. I will def use this hotel again.
Poor 1.0
Pros: I hated it
Cons: There were no amenities the staff was not great the room was not what I expected. Overall I would never stay at the Hyatt again no were.Not a great experience for the money they charge
Mediocre 2.0
Pros: Shuttle
Cons: The elevator it was only one working
Excellent 10.0
Pros: Staff was great and the hotel was very clean
Poor 1.0
Cons: Communication; front desk staff never communicated that we need to do a request for our room to get cleaned. Our room was dirty and none of the amenities were provided. On the first day. I made three calls to front desk and waited hours for towels.
Good 7.0
Pros: Location to the airport is perfect. The room is clean.
Cons: Very expensive
Poor 1.0
Pros: Staff was friendly
Cons: Because of Covid I expect the rooms to be sanitized. My room was not. There was hair in the shower, the crib provided had vomit on it and 5 mins of wearing a new pair and f white socks and they were black at the bottom. I do not recommend!!
Excellent 8.8
Poor 1.0
Pros: Close to the airport and great view!
Cons: I was there for 5 days and house keeping never came! I called and they still didn’t clean the room!
Mediocre 2.0
Pros: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Cons: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Poor 1.0
Pros: This hotel is good only if you have a short trip and need somewhere inexpensive to stay
Cons: They charge $35 for parking and there is no parking spots to even park, the room smelled of smoke and you have to leave the key in the wall for power
Excellent 9.2
Okay 5.0
Pros: The staff at front desk was friendly and professional.
Cons: - Excessive rates for parking on its parking lot. - Very poor quality room for a 4-star hotel: stains all over the carpet. TV Cables exposed, hanging from the wall. - Very dirty windows on their outside.
Okay 5.0
Pros: Location
Cons: they don't clean the rooms and the carpets were dirty
Poor 1.0
Pros: The view was ok.
Cons: Steins on the furniture! White steins!!! Bathroom door does no shut. It slides and it feels uncomfortable.
Poor 1.0
Pros: Its good hotel
Cons: all good
Okay 4.0
Pros: The layout of the room was nice.
Cons: The ice bucket had trash in it, there was no hotel directory, no Sign that business center Was closed, no lotion, only one coffee pod in room, bed was thin and uncomfortable just as pillows
Okay 5.0
Cons: There was no refrigerator. I called and they brought one up.She plugged it in and the light went on but it never ended up working.when I was getting my stuff out of it I noticed it was filthy on the inside top of it.they brought me a broken one/dirty one.
Mediocre 3.0
Pros: Close to airport!
Cons: It was old and the room wasn’t cleaned to my expectations. I was supposed to have a sofa and I had a chair. In looked everywhere for a blow dryer. Not in bathroom or closet. I was too tired to call the front desk. Only had a list for food due to co
Okay 5.0
Pros: Proximity to airport
Cons: Wifi was terrible, kept cutting out. There was a dog in the room next to that kept crying as its owners were out. the hotel did nothing to contact them. The walls were too thin & it was destressing to here the dog.
Mediocre 2.0
Pros: Nice high end feel
Cons: Walls were paper thin. the room next door had a couple that talked all night long and you could hear them all night long
Good 7.7
Pros: Location, restaurant, shuttle
Cons: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.
Okay 4.0
Pros: Close to the airport, free shuttle, onsite restaurant
Cons: Rooms are cheap hard bed, only down bedding, threadbare & scratchy linens, thin walls; weak water pressure; they rip you off with water--all of the machines are "sold out" so you have to pay 2x as much at their store; restaurant is really loud
Good 7.1
Pros: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.
Cons: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.
Okay 4.0
Pros: The lobby area, bar and restaurant were very cute and inviting.
Cons: Parking was very expensive if you weren’t using for airport. Location was ok, closer to LAX than expected. Hallways could have been kept cleaner - trays stayed outside of rooms for over 8-10 hours and not vacuumed every day so they looked a bit d
Good 6.0
Pros: The staff are nice!
Cons: Everything is overpriced to an extreme degree. Parking is $55 per day and breakfast is $31. It’s ridiculous.
Excellent 10.0
Pros: Quiet, close to airport
Poor 1.0
Pros: Room was nice and spacious. Bed were comfortable as well. Restaurant was cozy but pricey.
Cons: I walked in hoping to get a walk-in rate since it was almost midnight. First lady told me they were sold out. Second lady said most hotels were sold out so good luck finding anything and laughed. Yet I was able to book online in 2 minutes...
Mediocre 2.0
Pros: Just location
Okay 4.0
Pros: Beautiful facility and location
Cons: The staff has poor customer service and is very rude. They do not follow return calls promptly.
Okay 5.0
Pros: Great location! You can walk there from airport
Cons: We were assigned to the furthest room available from the elevator (room 665). The telephone in the room also did not work. We informed the front desk but were told to check it again and to inform them if we were certain. Bad customer service & dirty r
Good 7.0
Cons: While reception was professional, it could have been more welcoming.
Mediocre 3.0
Pros: It was beautiful and close to the airport
Cons: It was a complete money pit...$55 to park my car there...$38 for 2 soups ($1 at the store) that I had to heat up in dirty microwaves..and 2 of the smallest ice-creams in the world. and a Pepsi (no Coke)...$48 for breakfast...
Okay 5.7
Cons: Front desk staff was very rude and didn't smile all 4 times I went to the front desk
Mediocre 3.0
Pros: At check in or in room the fact that you need to place room key in slot by door to operate tv and lights should be communicated. I could not connect to WiFi, front desk transferred me to an off-site call site that did not resolve the issue.
Cons: Front desk did not address the WiFi issue. This hotel is used by many business professionals, WiFi connection is very important
Good 7.0
Pros: Close to airport, nice staff
Cons: Trash cans not lined! It's a big deal when traveling with infants.
Poor 1.0
Pros: location
Cons: Staff was not helpful, including the manager. Very Small rooms and not very clean, not in line with the Hyatt brand.
Mediocre 2.0
Pros: Close to LAX
Cons: Room had torn sheets on bed. Housekeeping did replace. Bathroom mat and floor full of someone else's hair. Told front desk clerk next morning about bed and hair. She offered no apology or how could they make it better. Weird.
Mediocre 3.0
Pros: Location
Cons: The rooms looked old & the furniture was awful. Not enough light in Gr he bathroom
Excellent 10.0
Pros: N/A
Excellent 8.5
Excellent 8.5
Excellent 8.5
Pros: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.
Good 6.0
Pros: Location and cleanliness
Cons: Yes . The size of the bathroom was very disappointing . Very small. Shower didnt work properly. Shocked by the small room for a Hyatt hotel.
Good 6.0
Pros: The Room & Gym
Cons: No jacuzzi, pool was very cold, and housekeeping takes forever.
Excellent 8.8
Pros: Proximity to the airport and cleanliness
Cons: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.
Excellent 10.0
Pros: Well kept, clean, modern and friendly staff members! All you need at the airport property!
Excellent 10.0
Pros: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.
Good 6.0
Pros: It's a pretty hotel with nice rooms and decent food and shop options.
Cons: I was quite annoyed that i was required to pay $20 for parking for a night. I suppose when i book a hotel at a certain price, i expect that price to be my minimum walk away figure. Barring an amazing price per night, i will not return to this hotel.
Excellent 8.5
Good 6.0
Pros: Helpful staff, very friendly
Cons: NO!
Excellent 8.9
Good 7.0
Pros: Close to airport
Cons: Cost of restaurant/breakfast was very high! Staff could have been more welcoming.
Excellent 8.0
Pros: Liked location, price, shuttle, and that decent food choices were available after 10pm
Cons: Rooms rather sterile.
Excellent 10.0
Pros: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited
Cons: No suggestions. Great hotel
Good 7.4
Pros: Clean, quiet.
Cons: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.
Excellent 10.0
Pros: Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything.
Cons: Nothing negative
Excellent 9.7
Pros: Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.
Okay 5.1
Pros: Long term parking is next door.
Cons: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.
Okay 5.7
Pros: The room was nicely updated.
Cons: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.
Okay 5.1
Pros: Location go LAX. Accommodated late check out.
Cons: Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: Convenient to the airport
Cons: The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.
Good 6.2
Pros: Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available.
Cons: Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.
Good 7.7
Pros: The room was great! And the hotel overall was beautiful. Valet was quick and efficient.
Cons: Staff at front desk wasn't very helpful or attentive. The shuttle bus driver was wonderful though.
Good 7.7
Pros: Proximity to LAX and runs round the clock. Perfect for an early, early flight.
Cons: They are heading down the upgrade trail - so it will still be convenient but not nearly the value.
Good 7.1
Pros: - free shuttle from to/from airport - very comfy bed & pillows
Cons: - walls where much too thin. I could hear everything on either side of me.
Okay 4.8
Pros: Ease to LAX
Cons: Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.
Good 7.4
Pros: Liked the proximity to LAX and the free shuttle
Cons: Only 1 front desk staff member at a high volume time. Had to wait over half an hour to check in when it was already late and had an early flight the next morning
Okay 5.1
Pros: Convenient and shuttle to LAX.
Cons: rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.
Okay 5.7
Cons: I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!
Mediocre 3.0
Pros: Great staff.
Cons: Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.
Good 7.6
Pros: Convenient with lots of shuttles to/from airport
Cons: wet patches on carpet in room, beds felt a bit old
Good 7.0
Pros: Location location location. If you are arriving or departing at odd hours early in the morning or late at night, this is a reasonable place to stay while in transit.
Cons: Smelled like old cigarette butts and stale farts.
Okay 5.3
Pros: The room was clean
Cons: The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.
Okay 4.3
Pros: The bed
Cons: Dirty windows, weak shower head.
Hyatt Regency Los Angeles International Airport - Los Angeles
Rated no. 5
8.5
Excellent 8.5
Based on 5,342 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
9.0
Overall 8.5 Excellent
Based on 1,533 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.5
Staff
8.9
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.3
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
8.8
Overall
8.4
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.4
Overall
8.8
Cleanliness
8.7
Comfort
8.4
Location
8.4
Services
8.2
Staff
8.4

Excellent 10.0
Pros: Friendly Staff , room , clean, location
Cons: Prices are high,
Excellent 10.0
Pros: Every half hour delivery to the airport
Excellent 10.0
Pros: The friendly front desk worker  very Polit and courteous service
Cons: No shower cap in the bathroom
Excellent 9.0
Pros: Location, breakfast, airport shuttle
Excellent 10.0
Pros: The front desk and the room services staffs are excellent! The room is clean. Moreover, my daughter has summer program NYLS near by the hotel. We're like the breakfast that they had been served. It's more convenient. You can eat there or grab and go. My daughter love to have breakfast at the hotel before she starts her school day. Thank you all the staffs at Holliday Inn Express!
Excellent 10.0
Pros: Very clean and nicely appointed. Super convenient location, free parking and easy shuttle service. The beds were so comfortable and the room was quiet. Would stay here anytime I need to make an early flight to LAX.
Excellent 10.0
Pros: We loved the shuttle driver. He even drove us to a local Mexican restaurant in the shuttle bus. Great service!
Excellent 10.0
Pros: Staff is friendly and accommodating! Free parking.
Excellent 9.0
Pros: Location and competence, attitude of staff.
Cons: Sit down breakfast would be nice.
Excellent 9.0
Pros: Location & cleanliness
Cons: Shower did not drain well and water pressure dropped. Not a problem for us. We would stay again.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Quick shuttle service, very friendly staff, hotel was clean, bed was comfortable. They had a complimentary breakfast, but we were meeting someone for breakfast and did not partake.
Excellent 9.0
Cons: Everything was good. Just wish they had hot breakfast options
Good 6.0
Pros: Close to LAX
Cons: Be aware that they don't clean your room daily you have to request and even if you requested they just don't do anything about it, we come back to hotel from a long day in Los Angeles expecting our room to be cleaned and it wasn't what a Joke
Excellent 10.0
Pros: friendly staff, clean room, shuttle service
Good 7.0
Pros: They had a bag To Go for breakfast.
Cons: We were there for 5 days. On the 4 day we request to have our room cleaned and change of linen and towels that morning before we left, but they didn't clean our room. So when we returned that evening we had to request towels, and trash to be emptied.
Okay 5.0
Pros: Convenient location
Cons: strong smell of pot in the elevator and on our floor toilet flushing problem electric outlet problem in the bathroom missing "Do not disturb" sign really, really, really slow elevator
Excellent 9.6
Good 7.0
Pros: Convenient area .
Cons: I was there for 3 days & my room wasn’t cleaner not once. After I noticed it the first day, I called down to ask why & was told they only clean the rooms every 3 days. That is disgusting & unacceptable especially right now during COVID season.
Mediocre 3.0
Pros: Location, close to the airport
Cons: Toilets didn’t work, they clogged and definitely needs some major updating and not worth the price of $--- a night.
Mediocre 3.0
Pros: The nice lighting in bathroom.
Cons: The smell of weed and colored people everywhere made my family and I feel super unsafe.
Poor 1.0
Cons: Hotel and room where dirty. Several dead cockroaches in my room.
Mediocre 3.0
Cons: It is not 3 star. Max would be 2 star
Good 6.0
Pros: Location
Cons: Under renovation
Good 7.0
Pros: Everything was new and updated. Room was very clean and staff very friendly and helpful. Breakfast was typical for holiday inn.
Cons: The shuttle driver, upon our arrival, was a little rude. He informed me that I needed to call first, even though he was already there picking up two other guests. He did give us a ride but the call first comment didn't impress me.
Poor 1.0
Pros: Nothing read below.
Cons: Early morning construction that started around 8am every morning and the parking situation was very stressful. I was concerned about staying out late, if the parking lot was full I had to park in a sizzler lot and move by 9am. Not a pleasant stay.
Good 6.0
Pros: I liked the proximity to the airport and that they offered a free buffet breakfast. The room was clean and had been remodeled. Free shuttle to and from the airport (must call for pick up).
Cons: The elevator would trap us and not allow go down to the lobby. We were unable to take the stairs as they were blocked off for remodeling (not safe in the event of any required evacuations). In the middle of the night there was a heated argument outside.
Mediocre 3.0
Pros: Staff
Cons: It was under construction The room was not what I selected If the parking lot is full you have to park in the alley
Good 6.0
Pros: There was construction, the parking was very tight
Cons: My room wasn't the cleanest. I found hair in the sink & in the fooor. The bathtub wasn't as clean as I expected.
Excellent 10.0
Excellent 10.0
Poor 1.0
Pros: The shuttle driver
Cons: I am not happy at all. There was blood on my sheets. Dried crispy blood. I called down to tell the front desk but no one came for 30 minutes. Then i went downstairs and showed then the video on my phone. I had to move to different room.
Okay 5.0
Pros: Airport Service
Poor 1.0
Pros: Airport shuttle bus.
Cons: Dirty. Took over one hour to find our reservation.
Mediocre 2.0
Cons: Arrived to find that the hotel does not have enough parking for its guests and was told we would have to park in the ally behind the hotel. Elevator malfunctioned every single time we got in it. Paper thin walls. Would never stay there again.
Good 6.0
Pros: Location was close / convenient to LAX airport
Cons: They were undergoing renovation. Elevators were very slow
Mediocre 3.0
Pros: N/A, would not go back.
Cons: The original room booked was smelly and hallway to room had bad odor. Toilet was flushed and would not stop. Hostess switched us much nicer room after complaint.
Good 6.0
Pros: The room was very clean.
Cons: The breakfast was not the best. Missing basic items like fruit, muffins, cereal. Eggs were over cooked and hard.
Poor 1.0
Pros: Breakfast
Cons: Dirty room, old furniture old bed
Good 6.0
Pros: staff
Cons: I booked a room with 2 beds however when we checked we were informed they did not have any rooms left with 2 beds
Okay 4.0
Cons: Location bad. Did not feel safe. homeless and thugs nearby and around the corner at the 7-11 store. Afraid to go out at night.
Good 7.7
Pros: More than adequate bed to sleep in between flights. Clean.
Excellent 10.0
Cons: Excellent
Okay 5.0
Pros: It was over all nice. And somewhat quiet. Also it was close to where we needed to go.
Cons: I wanted to pay for a roll a bed and the concierge said I couldn't have one because I already had 2 bed. It's stupid. If I'm willing to pay I should be able to have it. The kids didn't want to sleep on the same bed. Also parking in an alley. No bueno.
Good 6.8
Pros: Clean rooms, free parking, breakfast included (although I didn't try it).
Cons: WiFi is slow and not too reliable (I was disconnected at least 3 times within 2 hours), elevators are very slow, the rooms are dated, and there's a slightly musty smell.
Okay 5.0
Pros: Best thing about the hotel was proximity to the airport and fairly easy to get around the la area. Also within 5 mins of stores and restaurants b
Cons: Wasn't in the best of neighborhoods also the parking was terrible. They have a garage but that was full so I had to park behind the hotel in an alley.
Excellent 8.0
Pros: Appreciated the location and good breakfast
Cons: Upon our arrival, our room smelled of Body Odor. After turning on the A/C it went away
Excellent 10.0
Pros: The location was perfect for our visit. Breakfast was very nice. The rooms were clean, staff were friendly and courteous I will be there again in a few weeks
Excellent 10.0
Pros: Best hotel near LAX for a quick overnight stay! Very close to LAX with a quick free shuttle pick up. The shuttle bus driver was the best ever! He was courteous, friendly and took all of our heavy suitcases from the shuttle to our room and then back the next morning!!
Excellent 9.4
Pros: Breakfast was good. Staff was very nice. Quiet for location.
Cons: Elevators take a while to arrive from each floor.
Excellent 9.4
Pros: We missed our flight home, so after already checking out and heading to the airport to book another flight, they offered to keep our bags there and sent the shuttle out for us so that we could enjoy a couple more hours in Los Angeles. Very clean, very comfortable, and surprisingly quiet for being located so closely to the airport. Would stay here again!
Okay 5.7
Pros: The location was the only thing this hotel had going for itself.
Cons: The price matched the service & accommodations.
Good 7.3
Pros: The room was very clean and comfortable. It was quiet even though it is in a busy, noisy area. The bed was comfortable.
Cons: The air conditioner in room 320 does not work well, we had it turned to a comfortable temperature but it could not keep the room cool. The gentlemen that checked us in, Sterling was his name, was rude and noncommunicative. We asked about places to eat and about the shuttle to the airport and he was very short and did not explain things in detail. Perhaps just a little training would help his approach with customers at the counter.
Excellent 8.3
Pros: It is a good basic hotel. Good breakfast, free wifi.
Cons: I won't stay there again because it took their shuttle about an hour to pick me up at the airport- about a five minute drive. Shuttles for the other hotels came about four times while I was waiting.
Holiday Inn Express Los Angeles - Lax Airport - Los Angeles
Rated no. 6
8.5
Excellent 8.5
Based on 1,533 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.5
Overall
9.6
Overall 8.5 Excellent
Based on 1,112 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.9
Comfort
8.9
Location
8.4
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
8.6
Services
8.9
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
8.5
Staff
8.4
Cleanliness
8.9
Comfort
8.8
Facilities
9.3
Location
8.6
Overall
9.5
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.5

Excellent 10.0
Pros: The laid-back atmosphere and relaxed style made this a perfect place for a week-long stay.
Excellent 10.0
Pros: The property is somewhat new and therefore not tired looking. The staff at the reception went out of their way to get us well settled
Cons: Had difficulty getting ice from the ice maker on the 2nd floor
Excellent 8.0
Pros: Cleanliness, comfort, staff, everything!
Cons: Everything was perfect
Excellent 10.0
Pros: Very clean
Cons: Very clean
Mediocre 2.0
Pros: None
Cons: Smells badly in the room
Good 7.0
Pros: The staff were friendly and attentive. The rooms were clean upon arrival. Parking was reasonable at $18 per night.
Cons: I booked a king bed room. No way the bed was a true king. The lighting in the bathroom was poor making it difficult to comb your hair or put on makeup.
Excellent 10.0
Pros: It was very quiet I enjoyed the pool
Cons: The food was nasty and the room was very dusty the towels were dirty
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Bright room. Great quiet location. Easy parking. Good food in the restaurant.
Excellent 9.0
Pros: bluetooth mirror
Cons: single shower door
Excellent 8.0
Cons: No smoking in the rooms. Prefer smoking rooms.
Good 7.0
Pros: Extreme my new hotel but very dirty nice staff and safe place to sleep
Cons: Floors were not clean countertops stained and dust everywhere took sheets off and stuff was inside from previous person who stayed I had to take an immediate shower .
Excellent 10.0
Pros: We wanted a covid safe one night getaway and this was  amazing honestly, felt safe and comfortable at the same time. Ase front receptionist was extremely helpful!! She answered all our questions and was very attentive. I definitely be com
Cons: N/a
Excellent 9.0
Pros: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Cons: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Poor 1.0
Pros: I mostly like the location
Cons: This hotel charged me for additional nights. When I contacted them to get my money back I got the runaround. They still have 188 dollars of mine that I must contest
Okay 5.0
Pros: The TV was larger than most hotel rooms and decently sized.
Cons: Staff was rude. When asked for extra linens, they said they didn’t have any. Parking is an extra $10 a night. The cleanliness of the room could’ve been better.
Good 6.0
Pros: Very modern
Cons: The parking lot was trashed and housekeeping didn’t clean my room the next day and had to ask the following day. Also several of the guest were noisy EVERY night . They partied outside my window drinking and make a disturbance
Good 6.0
Pros: Style..interior dec
Cons: The mirror did not function and there was no conditioner in the dispensary
Okay 5.0
Pros: What I like best about the Hotel was it’s location and pool access
Cons: I did not like that the hotel did not mandate that people do not smoke on the property as it is a non smoking hotel and it was not the cleanest either.
Excellent 8.0
Pros: Great location. Close to many different beaches and areas. Many different food places to choose from, and most that deliver.
Cons: Lot of areas were closed
Excellent 9.0
Pros: The location although construction was going on the overall place is quite.
Cons: I did not like the fact the rooms did not have microwaves, my carpet was dirty and someone had an animal in the room before me because I was bitten up by fleas, the room was pretty like the Marriott, but was not vacuum well. Everything else was good.
Good 6.0
Cons: Been here before and it was a much better experience. This time Monday they didn't put towels in the room. On tues/Wednesday in another room, they didn't have a blanket on the bed+shower walls had hair on them. Also, Pot smoke kept coming into room.
Poor 1.0
Pros: The shower and Bluetooth mirror
Cons: check in was a mess. The associate was poorly trained. Did not inform me about parking being $50. Mixed up my reservation and had me for one day instead of the 2 I paid for so i was disturbed by staff knocking on my door Thinking I was overstaying
Mediocre 3.0
Pros: Young lady who checked us in was wonderful and working very hard to accommodate all the people checking in and those who needed her in the lobby lounge area
Cons: Rooms were definitely not clean or sanitized which is extremely scary considering they house Covid 19 essential workers who could have a high likelihood of being infected. Lots of people smoking marijuana in the common areas. No microwave in rooms
Poor 1.0
Pros: The size of the rooms.
Cons: They had roaches. The staff was rude.
Good 7.0
Pros: The room was nice and I loved that it had a nice big couch in there
Cons: I didn’t like that i was trying to watch tv and I called saying it wasn’t connected to the internet and they said the tv was down for the night. Also, I don’t think they really cleaned it before I got there. There was in-n-our trash i
Good 6.0
Pros: Cute Boutique hotel.
Cons: They are not enforcing a mask-on policy for COVID19, unlike the other hotel (Doubletree by Hilton) that we stayed at a few blocks away. I guess most of the guests are younger and don't really care. The SmartTV was not connected to the internet.
Okay 4.0
Pros: 1)The bed, the tv 2) the front desk texted me to see how i was doing, probably after i tried to reach them for 20 minutes when they didn't pick up.
Cons: 1- nobody picks up the phone when you dial 0 to the front desk. 2- there were no signs up in the rooms or inside the hotel, assuring guests that they were clean or santized for covid. none of the staff had on masks. 3- loud partying on my floor from 1a-
Poor 1.0
Cons: Unhelpful front desk
Poor 1.0
Pros: None
Cons: Rude front desk receptionist
Okay 4.0
Pros: Location to my event, Nice gym
Cons: Wooden platform bed. Hit my shins on it several times. Room not thoroughly cleaned and prepped. Trash still in can. Only one coffee cup. Trash in parking lot and around the hotel grounds. I mentioned cup complaint to front desk. He just grunted.
Mediocre 3.0
Pros: The decor is decent
Cons: Aside from it being advertised totally different than the room we actually got to stay in, the fan was broken in the bathroom, some of the lights didn't work. The staff member at the front was yelling that he was the only one there when he had 6 people.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: The colors were nice, it was nice that they had a bar at the lobby.
Cons: The first room they gave us was filthy, not cleaned and used towels on the bed, 2nd room was bigger which was nice but it Had not been cleaned properly, none of the counters have been wiped down there was hair all over the counters& bed & ring stains
Good 7.0
Pros: The rooms were very updated
Cons: There was a light shining right in the window which was VERY bright!
Excellent 10.0
Pros: Excellent staff and pretty comfortable bed. I really liked the modern decor and the large shower. The kids loved the blue tooth LED mirrors in the room and bathroom. We even checked in early and it was no problem.
Cons: The self closing doors are super loud and maybe a shower seat or a place to prop a leg up up on to shave in the shower would be great. Maybe offer a free continental breakfast too?
Good 6.0
Pros: Staff, comfortable room, washer/dryer, gym
Cons: Shuttle to airport wasn't as convenient as I had thought. It makes several stops.
Okay 4.0
Pros: convenience factor and parking
Cons: actual mattress was dirty floors in room were gross stains all over the rug and counter top, coffee area in room was kept unclean bathroom fan either did not work or extremely poor at circulating the air out of the bathroom hotels cleaners were good
Excellent 9.1
Pros: Very nice, welcoming, and helpful staff; comfortable, clean, modern rooms, and close to LAX airport with shattle service provided
Cons: Water Pressure of the sink but not big deal
Excellent 8.0
Pros: Great value for the cost. Would definitely stay here again.
Cons: All the hot items in the breakfast buffet was cold.
Excellent 8.8
Pros: The hotel was beautiful and the rooms had a lot of modern amenities.
Cons: BUT the walls are paper thin. The guy next door woke me up when he was talking on the telephone. It sounded like he was in my bathroom with the door open.l
Excellent 10.0
Pros: Awesome rooms and staff
Cons: Nothing
Excellent 10.0
Pros: Close to beaches, very affordable, breakfast is good, management and employees very friendly, parking easy
Excellent 10.0
Pros: Affordable and convenient. Very modern. Beautiful hotel
Cons: Some of the lighting fixtures did not work
Cambria Hotel Los Angeles LAX Airport - El Segundo
Rated no. 7
8.5
Excellent 8.5
Based on 1,112 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
9.2
Location
8.7
Overall 8.4 Excellent
Based on 2,227 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
9.2
Location
8.7
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Food
9.2
Location
8.8
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.6
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
8.9
Overall
7.7
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.2

Poor 1.0
Pros: After being there for three days I never received housekeeping I did not get the room that I reserved and paid for in advance want available and they only accommodated half of the price that they should
Mediocre 3.0
Pros: The airport is good , it has nothing to do with the hotel (marriot) Your service as one has to pay $18 plus to have wifi in today's for a room that is already over charged is crazy
Cons: Paying for internet and paying $50 a day for such bad parking is ridiculous to say the least
Excellent 8.0
Pros: Location, gleaming new and clean room. Nice shower and balcony.
Cons: We walked a mile in the hallways to get to our room and even then, the signage on the walls said our room number wasn’t there. So we walked all the way back to the elevator abd looked at a map and then went all the way back. We were exhausted from a day of travel, so this was frustrating. Also, no free wifi? I’m a Marriott rewards member but I was too tired to deal with figuring out how to access it. I just went to sleep.
Excellent 8.0
Cons: Taxes and parking cost.
Poor 1.0
Pros: The room we paid for had mold all around the window they put us in another room with two pull out beds that was hard and uncomfortable.
Cons: I hate this place never again
Excellent 10.0
Pros: My sisters and I had a 5:30am flight out of LAX so we decided it was easier to to stay close to the airport then drive that early from Orange County. Couldn't be happier with the price as the room was really nice and clean, and they have a shuttle to LAX every 15 min. Great start to our vacation!
Excellent 9.0
Pros: The staff and everyone in the hotel were amazing! The hotel itself was beautiful and fulfilled my expectations! The pool was my favorite part. My fiancé and I really enjoyed the pool and sitting out there after walking around all day.
Cons: The location we chose because of it being close to the airport and us not wanting to rent a car but unfortunately there were not many things to do within walking distance which required us to have to pay a lot to Uber around everywhere.
Excellent 10.0
Pros: Stress free
Good 6.0
Cons: Almost everything.
Excellent 8.0
Pros: I missed the memo if there was breakfast included but that would be a nice addition. Even if Continental.
Cons: Paperwork stated there would be no room service or cleaning services and they were in our room when we came back.
Excellent 10.0
Pros: The staff was very helpful
Cons: Room scent a little strong
Excellent 9.2
Excellent 10.0
Pros: Location and convenience
Cons: N/A
Excellent 9.6
Excellent 9.0
Pros: Location and shuttle services
Excellent 9.0
Pros: Great room
Cons: Yes $43.00 for parking
Good 6.0
Cons: 40 parking
Excellent 10.0
Cons: Watch out for the parking fees. Way over priced.
Excellent 10.0
Pros: I love how clean and how friendly the workers were.
Cons: I hated the parking pay and the daily 50$ deposit.
Good 6.0
Pros: The location
Cons: There was no housekeeping. I requested housekeeping and clean towels and no one came. I went to front desk the next morning to make the 2nd request for towels and housekeeping. There was also no mention of $43 per night for over night parking.
Excellent 10.0
Cons: Yes the amount of money to park was to much And the deposit for 3 days was to much.
Poor 1.0
Pros: Hotel was clean, staff are awesome
Excellent 10.0
Pros: Friendly and professional staff. Trying hard during this difficult time.
Cons: No
Excellent 10.0
Pros: Fantastic hotel staff from the GM to the housekeeping staff..just went above and beyond during this Covid situation...
Cons: nothing
Okay 4.0
Cons: Parking fee is half of the room fee. Inhonest business
Good 7.0
Pros: I liked the amenities, especially the gym, and the cleanliness and modernness of the hotel. The rooms were nice, and staff was relatively friendly and helpful.
Cons: Price-gouging customers approximately $45 a day for parking (not even valet!) is not cool. This is a major sticking point and a major reason why I'm probably not going back to this hotel. Absolutely ridiculous. $15 a day would be more reasonable.
Good 7.0
Pros: Pool area very serene landscape and furniture. Being poolside you would not think you are close to airport.
Cons: Did not appreciate the expensive parking at $50 a night. Unfortunately prior to leaving room a large roach came through front door, not even knocking.
Good 7.0
Pros: Location
Cons: Poor room , first floor parking lot , no bath tub, tv did not work needed repair
Okay 5.0
Pros: The rooms were very clean and nice and comfortable.
Cons: The parking is very expensive per night and self parking is not easy for patrons of the hotels.
Good 7.0
Pros: Location and staff were great
Cons: Room was outdated and did not have some amenities I have come to expect with Hilton. No microwave, older lighting, coffee maker and refrigerator.
Poor 1.0
Pros: staff was wonderful
Cons: The room is located next to laundry and storage room. Did not get much sleep. I had a very long day and wanted to relax in hot tub. When I got there its was full of people drinking and smoking marijuana. Could believe this I have stayed At Marriott b
Poor 1.0
Pros: The ambience.
Cons: The T.V. never worked I had called down they said they were sending someone up. 3 hours later no one ever came, then they took the phone off the hook we couldn't even call down stairs even to call for someone to bring up a cart. Terrible stay!!!
Poor 1.0
Pros: The location was convenient and they provided free shuttle to airport.
Cons: The hotel staff was HORRIBLE. I got locked out of my room after I advised the hotel staff that I was going to extend my stay due to being in town for a funeral. It took almost 1 hour for security/hotel maintenance to help me gain access to my room.
Excellent 10.0
Pros: Cleanliness
Cons: Having bottled water in the room.
Excellent 8.5
Excellent 8.5
Excellent 10.0
Excellent 10.0
Pros: Overall experience was five all the way. Great staff, wonderful customer service, comfortable rooms, nice lobby, restaurants and lounges.
Cons: Parking attendants were very helpful and nice as well but the hotels policy regarding parking is very steep. The rates are extremely high and should at the very least offer in and out privileges
Excellent 8.5
Good 7.1
Excellent 8.8
Pros: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.
Cons: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.
Excellent 8.2
Pros: The staff were wonderful and helpful specially D antoine.
Cons: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.
Excellent 9.4
Pros: What I'll remember most is the consistently friendly and helpful service, from first arriving to departure.
Cons: Pool was a bit cold
Excellent 10.0
Pros: My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.
Good 7.7
Cons: The Wifi service
Good 7.7
Pros: Clean, comfy beds and decent restaurants within.
Cons: Room smaller than expected, especially the bathroom
Excellent 8.0
Pros: Staff helped us with the set up of a baby bed
Good 7.1
Pros: The room and restroom was very clean and the restaurant for breakfast very good
Cons: Room is small
Okay 4.0
Pros: The pool is nice
Cons: The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Excellent 8.0
Cons: Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!
Excellent 10.0
Pros: Really great staff. Enjoyed the wine pairing and tasting menu at steak house.
Los Angeles Airport Marriott - Los Angeles
Rated no. 8
8.4
Excellent 8.4
Based on 2,227 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.7
Overall
8.5
Overall 8.4 Excellent
Based on 682 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.7
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Facilities
8.8
Location
9.2
Overall
8.6
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.9
Comfort
8.6
Facilities
8.3
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
8.6
Location
8.5
Overall
8.6
Cleanliness
8.7
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.7

Good 7.0
Pros: Pool
Cons: The parking and the area
Good 6.0
Pros: I love the lobby and pool area.
Cons: the bathroom needs some updates
Excellent 8.0
Pros: It’s close to many eateries
Cons: I prefer covered parking
Excellent 8.0
Pros: Location
Cons: Spider was in my room, the black ones that bite, luckily i saw it b4 i went to sleep.
Excellent 10.0
Pros: Location and staff.
Cons: The bathroom door don't lock.
Excellent 9.0
Pros: Staff A++...location near airport with shuttle.
Cons: Nope...
Okay 5.0
Pros: The bartender.
Cons: Both nights woke up around 5am due to someone opening a chain lock on the back fence. Either get a quieter lock or go through another door. Also construction happening behind the hotel so if you need a quiet place try elsewhere. Dirty room leaves on floor
Excellent 10.0
Good 7.0
Pros: The location and the lounge area.
Cons: I had to pay extra money for breakfast. It was supposed to free breakfast.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The staff was helpful and the hotel has a unique vibe with the decor .
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good. Grocery across the street. Lots of food options. Safe area to walk.
Good 6.0
Pros: Decor, balcony in every room, free internet
Cons: No available parking in hotel's parking lot even though being charged to park. Lack of options for breakfast. Booked ahead and view from room was just to a wall of another part of building.
Mediocre 3.0
Cons: My girlfriend woke up with multiple bed bug bites all over body.
Okay 5.0
Pros: Convenient to LAX with shuttle service
Cons: Booked 2 beds but got stuck in a king room with a blow up mattress.
Mediocre 3.0
Pros: the front desk staff was polite
Cons: this is a mcmansion hotel... thin walls, shoddy construction, and overly efficient floor plans wrapped in a colorful veneer. after spending '----/night they would not even offer to ship me a $4 package of something I left in the room without my credit car
Poor 1.0
Pros: Location
Cons: Unsafe. The doors to the rooms open outwards, with the hinges on the outside. Doors were flimsy, latches useless.
Good 7.0
Pros: The best thing about this hotel was the general feel and vibe of the place. It isn't typical and they win points for that. Also, they have a pretty nice staff
Cons: The major disappointment with this hotel is that the first night we stayed someone decided to smoke the world's smelliest marijuana on our floor and maybe even directly next to us. It was awful and permeated the entire room. We didn't hear from management
Good 7.0
Cons: Very noisy at night.
Good 7.0
Pros: Good food and grocery store nearby. Nice pool and gym.
Cons: Lots of partying and people smoking in the hallway at 1am. Ear plugs and a towel under the door helped. Extremely expensive hotel for what you get.
Good 7.7
Cons: Toilet wouldn't flush upon arrival. Called the front desk which said they would send maintenance down. Waited a few hours, no one showed. Called back and they had someone up in a few to try and fix it. The maintenance gent said he wasn't able to fix it, so they said we would get a new room in a few. We waited and waited, no one cake. Called the front desk again and they sent some one up quickly with new keys. Hours later and 4 phone calls later, we got our new room. Rooms aren't your typical Aloft layout either.
Mediocre 2.0
Pros: The pillows
Cons: The walls are so thin it sounded like the neighbors were In the same room and their baby cried all night and the front desk was no help when ii called to tell them and you guys were not transparent about pricing 14/day shoulda booked with embassy suites
Good 7.0
Pros: location
Cons: Rooms on floor 3 and below are dungeon-like. The elevator wasn't working and no directions were given on how to go to my room on the 2nd floor. I had to figure it out myself.
Excellent 9.7
Pros: Fun bar and lobby area with a buzzing atmosphere Large pool and seating area Little gym Good selection of fast casual restaurants close by Grocery store and drug store next door
Cons: Having to pay for parking Rooms on the smallish side
Okay 4.2
Pros: One of the front desk girls was friendly
Cons: There was no working heat. When I called about it being cold and the heat not working, the heat wasn't fixed . Instead I was brought a space heater, which made the electricity go out
Excellent 10.0
Pros: Big comfy beds with crisp sheets. Clean modern rooms and bathrooms. Airport close and very affordable.
Cons: leaving
Excellent 10.0
Pros: I travel with my pet almost always. I love how dog friendly the staff at this hotel is. They even have dog beds and food bowls upon request. The lounge area was really cool. Fun books to read and games to play. Rooms were clean and comfortable.
Excellent 10.0
Pros: The room was very neat and clean. It has a Ralphs supermarket nearby, which is very convenient to buy some grocery. And there is also one in-N-out nearby. You won't hear the noise from the airplanes at night. It's very quiet.
Good 6.0
Pros: It was a place to stay and a bed to sleep in. Surrownding food was within walking distance.
Cons: No breakfast. You had to pay for parking. Not very roomy.
Excellent 9.1
Pros: Everything is real clean
Cons: Air conditioner is a little loud and nobody came to fix it on our last night
Excellent 10.0
Pros: Nice rooms and nice room service
Cons: No indoor pool . No paid parking
Aloft El Segundo - Los Angeles Airport - El Segundo
Rated no. 9
8.4
Excellent 8.4
Based on 682 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.9
Location
8.6
Overall
8.2
Overall 8.3 Excellent
Based on 1,796 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.9
Location
8.6
Overall
8.2
Cleanliness
8.0
Comfort
8.2
Facilities
7.7
Location
7.7
Overall
8.3
Cleanliness
7.2
Comfort
6.5
Facilities
6.5
Location
8.4
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
8.7
Comfort
8.8
Facilities
7.0
Location
8.5
Overall
7.5
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
8.8
Cleanliness
8.7
Comfort
9.0
Location
8.8
Services
8.4
Staff
8.7

Mediocre 3.0
Pros: Location
Cons: Trash bag on my door handle
Excellent 10.0
Pros: Convenience and cleanliness
Excellent 10.0
Pros: Location
Cons: Need a Starbucks
Okay 5.0
Pros: Bed was very comfortable.
Cons: The bathroom smelled and weed. I turned off the AC and noticed this helped with the weed smell in the room, so I kept bathroom door closed. Parking was bad, had a very difficult time finding a spot.
Excellent 10.0
Cons: Not having free WiFi & parking.
Excellent 10.0
Pros: Pleasant staff and convenient location too LAX. Shuttle was prompt and check in easy. The room was clean and comfortable.
Excellent 9.0
Pros: Nice decor, friendly staff, large room. Very close to the airport.
Excellent 10.0
Pros: Comfy bec
Excellent 10.0
Pros: Clean and comfortable
Cons: Hard to find the shuttle to the hotel after landing at LAX. I had to take a taxi.
Good 7.0
Pros: Clean and quite
Cons: Soda machine not working. My coffee machine not working. Had to call for a replacement. Elevators weren¿t working right
Poor 1.0
Pros: The area!
Cons: The high cost in parking when you have a room there!$45.00 a day to park yourself not valet! Had to beg for towels several times!
Excellent 10.0
Pros: Location is great, it¿s clean and we sat in the lobby for a while and it was a nice feeling inside.
Cons: LA is a place to be a foodie but there¿s no microwave in room to reheat your food. And parking is way too expensive
Excellent 10.0
Pros: Everything!
Cons: I noticed two charges on my Credit Card - not sure for what. Means that I now have to waste time to call and see what is going on. Unhelpful.
Good 6.0
Pros: It was clean and the bed was comfortable!
Cons: It smelled like cigarettes despite being in a non-smoking room. I really don't like cigarettes and tried to make sure I didn't get a room people smoked in but maybe they are all like that. if you don't mind this, I would recommend it.
Excellent 10.0
Pros: Front desk staff are always courteous .
Mediocre 2.0
Pros: The pillows
Cons: Drug addicts in the lobby and surrounded area. Maintenance being done next door early in the morning and my room view was a wall.
Okay 4.0
Pros: Wrong hotel listed. I stayed at Holiday Inn Express on Airport Blvds. near LAX. The beds and pillows were very comfortable. The maid service was good.
Cons: The pool and hot tube was closed.The delicious looking breakfast buffet was closed and replaced with a bag of a problematic low quality stuff- no plate for microwave- no knife to spread cream cheese. Tested painfully load fire alarm for an hour! No decor
Mediocre 3.0
Pros: Location
Cons: The room is horrible and the bathroom worst. The shower terrible.
Excellent 10.0
Pros: Helpful staff
Cons: N/a
Excellent 8.0
Pros: Great customer service and location
Cons: Parking prices
Excellent 8.0
Pros: Bed was good but breakfast was not that great to me.
Cons: All in all it was good but maybe needs to be updated because my room had a popcorn ceiling.
Poor 1.0
Pros: The bar
Cons: My room was dirty they gave me another that toilet seat was dirty so they gave me another then my shower was broke so I almost burnt my self it was a nightmare
Good 6.0
Cons: Occupants in the next room over has blasting music all night long. They were running up and down the hallways and banging on doors.
Poor 1.0
Pros: Very close to the airport
Cons: Our room was not clean , we arrived there were dirty towels left behind in shower from previous guest . We called front desk and was switched to another room , 2nd room door was broken lock did not work . Also the hotel was not safe .
Good 7.0
Pros: Size of television. Internet TV option.
Cons: If booked by the day - be prepared for new $50 hotel deposits on top of unreturned deposits.
Okay 5.0
Pros: The lobby and the tv in the room
Cons: The sheets Were dirty when held up to the light. Bathroom was dirty too!
Good 7.0
Pros: Staff was Excellent!
Okay 5.0
Pros: The hotel appeared nice. The location from the airport was great. The A/C worked very well. The tv was huge! I was able to see it clearly from the bed across the room.
Cons: It was hard to navigate the hotel as everything was poorly marked. Little to no signage indicating direction. The staff was helpful, but I wouldn't say welcoming or friendly.
Okay 4.0
Pros: friendly staff
Cons: My air conditioning shut off during the night, leading to a too warm room and interrupted sleep. I would only recommend this hotel again if the air conditioning is fixed.
Okay 5.0
Pros: Great location (near LAX) Nice people, and good restaurant.
Cons: Rooms outdated, especially bathrooms.
Poor 1.0
Pros: Nothing...
Cons: Room was too noisy. Not prevent any sounds from next door and even upper level. Made me crazy so did not sleep at all. It was hell!!!
Excellent 10.0
Mediocre 3.0
Cons: Check-in took forever because of deficient infrastructure.
Poor 1.0
Pros: All was average
Cons: Parking, staff, dirt carpet room
Excellent 8.4
Good 7.0
Pros: Location
Cons: Management
Excellent 9.7
Pros: Breakfast fair, room excellent
Cons: Good spot and facilities. A little chaotic for dinner
Okay 5.0
Pros: Ridiculous parking fee 50 dollars for guests
Cons: Ridiculous Parking fee 50 dollars for guest.
Good 6.0
Pros: Service is really good, every one was nice.
Cons: A lot of things, I think that the hotel description is misleading advertising. They do have what they say but you have to pay extra for every single thing. It was like they were trying to draw all of our money with anything and this wasn't clear in the ad
Okay 5.0
Pros: The room and overall upkeep of the hotel was excellent!
Cons: The parking was horrible, in particular due to an event that they were hosting, and there was no parking spaces available. Better communication, including signage and additional staff to assist with parking issues like this, would have been helpful.
Good 7.0
Pros: The food was good and it was delivered with in the 25 minutes stated also the water pressure was great.
Cons: Cigarette Smoke came in under the door adjacent to my room and I could not stop coughing so I had to the hotel robe at the base of the door When I woke up in the morning I was covered in bites on my legs and my arms and I took photos!!!
Okay 5.0
Pros: The staff was friendly
Cons: The room I booked wasn't available. I needed 2 beds and had to upgrade ti a suite for $70 more per night. They did give me free parking which would have been $50/ night.
Good 6.0
Cons: Was surprised about having to pay so much $28 for parking.
Good 7.0
Pros: How clean it was
Cons: No
Mediocre 3.0
Pros: Location
Cons: No drawers for clothes - two small ones Fridge wasn't working I fell Sun AM in their shower and my rear and lower back hurt still. Made us miss our Disneyland day on Mon because I hurt.
Okay 5.0
Pros: I with a very nice hotel. I wouldn't rate as a 4 star. But for that area it would be a four star. The tv was nice and big. I like the color sequence.
Cons: Self parking was $42 a night and valet was $55 a night. There was limited self parking. Especially as we got later into the night.
Poor 1.0
Pros: Cleanliness
Cons: They rob you It’s a five-star hotel and I have to pay for parking & I need to pay for the W Fi
Poor 1.0
Pros: The bed!
Cons: We didn't like anything else here
Excellent 8.5
Excellent 10.0
Excellent 8.5
Pros: Location
Cons: Lack of electronic plugs
Excellent 10.0
Pros: First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall.
Cons: If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.
Excellent 8.2
Pros: nice room. comfortable bed. everything worked
Cons: Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.
Excellent 10.0
Pros: Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again
Good 7.1
Pros: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.
Cons: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).
Excellent 8.0
Pros: The rooms were clean and comfortable.
Cons: There was no late night snack bar.
Mediocre 2.0
Cons: I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
Excellent 8.5
Cons: Parking is outrageous, additional tax and no free wi-fi. Ridiculous!
Okay 4.6
Cons: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.
Renaissance Los Angeles Airport Hotel - Los Angeles
Rated no. 10
8.3
Excellent 8.3
Based on 1,796 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
9.0
Overall 8.3 Excellent
Based on 1,210 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.6
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
6.8
Overall
9.2
Cleanliness
8.8
Comfort
8.6
Location
8.4
Overall
4.0
Services
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.7
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.4
Overall
9.6
Cleanliness
8.6
Comfort
8.8
Location
8.4
Services
8.3
Staff
8.8

Excellent 8.0
Pros: Room had floor so that was a pro.
Cons: We had to pay parking, theres not a lot of hot breakfast to choose from, theres a lot of garbage in the hallways and the ice was dirty.
Excellent 10.0
Pros: Stayed here multiple times. The hotel is nicely appointed and staffed with professional, excellent employees. The common areas include a small simple menu restaurant/bar for quick meal when just off a flight without the need to taxi elsewhere. It is comfortable and just a few minutes away from the airport without “breaking the bank!”
Cons: Nothing
Excellent 9.0
Pros: Nice and clean. Quiet
Cons: Not enough parking spaces for the amount of people they let stay there
Excellent 10.0
Pros: Our initial room wasn’t the cleanest so we got accommodated immediately and moved to another floor. We were also able to check in two 1/2 hrs early. Overalll it was a great place to stay
Good 7.0
Pros: I noticed there was no microwave
Cons: There's not enough parking
Excellent 10.0
Pros: Location
Cons: I found several long strands of hair on the shower wall the 1st night I showered there !!
Okay 5.0
Pros: Kitchen staff, a gentleman from housekeeping and checking in was amazing.
Cons: Not as friendly, as they could have been.
Excellent 9.0
Pros: Overall every aspect worked.
Cons: There was some dirty underwear found underneath a bathroom sink.
Poor 1.0
Pros: I hated it I want my damn money back was bed bug I have pictures and also I got hacked everything was stolen
Cons: Yes bed bugs no heat
Excellent 10.0
Pros: Everything
Cons: Parking...when you pay $18/ night and forget to leave the little slip of paper in your windshield, you should NOT wake up to a note you will be towed. We will stay somewhere else for $-- per night where you are not harassed by hotel staff when you sl
Excellent 10.0
Pros: The lobby
Cons: Frosted glass bathroom doors
Okay 4.4
Excellent 9.2
Excellent 8.0
Pros: Bed great. Breakfast left something to be desired. No toast entire 2 weeks. Toaster broken. No cream cheese for bagels often. Orange juice disappeared for last week. Breakfast sandwich wasn’t available without meat for us vegetarians.
Cons: Better job on breakfast.
Mediocre 2.0
Pros: The room was good
Cons: The staff didn't let me stay in the room for additional hour even though I had asked for late check out as I had an important meeting. They asked me to pay $25 extra per hour. I had to sit in the lobby for the meeting in covid.
Excellent 10.0
Pros: I liked the staff very pleasant and the location is perfect for my needs. I especially liked the strict no smoking policy it certainly helped clean air circulation in the rooms and common areas.
Cons: I really do not like the parking charges especially since I am careful to request a hotel stay includes parking as an amenity.
Excellent 10.0
Pros: Very clean, new.
Cons: No.
Poor 1.0
Pros: Do not stay here! It’s across from a machinery factory. In the middle of the night, loud awful screeching noises will go off many many times. It’s by the airport and I think it makes airplane parts or something. The noises went off 5 tim
Cons: The staff did not disclosed the noises to me!!
Good 7.0
Pros: Costumer Service .
Cons: Room service.
Excellent 10.0
Excellent 9.4
Pros: Breakfast was amazing. Most mornings there was eggs, bacon, cereal, and toast. Some mornings there were waffles, pancakes, or sweet potato mix.
Excellent 10.0
Pros: Great hotel, great stuff, thank you
Excellent 10.0
Pros: Let’s just say I always stay here, unless circumstances force me not to.
Cons: N/A
Excellent 10.0
Pros: The room was clean and nice.
Cons: 15 dollars for parking per day
Excellent 9.7
Pros: Clean rooms spacious great breakfast
Good 6.5
Pros: Clean and new room
Cons: I didn't like for parking. Should be included.
Excellent 9.0
Pros: The gal that works at breakfast time is fantastic. She is so friendly.
Hyatt Place Lax El Segundo - El Segundo
Rated no. 11
8.3
Excellent 8.3
Based on 1,210 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
7.5
Food
7.5
Location
8.5
Overall 8.2 Excellent
Based on 2,320 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.5
Food
7.5
Location
8.5
Cleanliness
7.6
Comfort
7.6
Facilities
7.4
Location
7.0
Overall
7.2
Cleanliness
7.2
Comfort
7.0
Facilities
7.1
Location
7.7
Overall
7.4
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
6.1
Comfort
6.5
Facilities
6.0
Location
6.7
Overall
6.6
Cleanliness
7.6
Comfort
7.5
Facilities
7.3
Food
6.5
Location
7.8
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.4
Cleanliness
8.7
Comfort
8.6
Facilities
8.2
Location
8.3
Overall
7.3
Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Food
8.5
Location
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.3

Mediocre 2.0
Cons: Nothin our room worked. We were moved three times
Excellent 9.0
Pros: The resturant is super nice and staff was super helpful.
Cons: Comfortable and beautiful room.
Excellent 8.0
Pros: The bed in my room And I was happy the pool and jacuzzi were open. And the manager was very nice and helped compensate for parking. Big plus for being pet friendly. Thank you.
Cons: A bit too pricey- especially you have to also pay over 20 $ for parking everyday?! Jacuzzi is extremely small.. for the amount of people at the hotel . My water in my room for the shower had 1 temp- extremely hott.
Excellent 8.0
Pros: The motel was neat and clean. All of the staff were polite, helpful and friendly.
Cons: Improvement of food and beverage options would have been nice, like a coffee shop. I had my dog which was a barrier to finding food for three days. The Daily Grill, although having an outside area was not helpful to me. The host sat me out there and I waited 10-15 with no service before I went inside to ask, and was told “ we don’t have a server out there.”
Excellent 10.0
Good 7.0
Cons: The carpet was a bit moist when we arrived.
Excellent 10.0
Pros: Clean comfy beds, soft towels, great smelling bathroom essentials.
Cons: Nothing!
Excellent 10.0
Pros: Everything
Cons: Nothing
Mediocre 2.0
Pros: The room was good.
Cons: The worst staff, totally unfriendly, even rude, made no effort for anything. The restaurant is horrible, closes at 9pm which makes this hotel useless. Gift shop to buy water closed 10 minutes early, avoid the food truck outside, terrible.
Excellent 8.0
Pros: The shuttle service was great! Nice drivers every time. I was also happy to have the in-room coffee maker. Thank you!!
Cons: Charging a hotel guest $33-48 a night to park is out of line. When I use the hotel parking apart from the hotel, I have paid $8 a day. I¿m a hotel guest for heaven¿s sake and this is a four star hotel.
Excellent 10.0
Pros: I enjoyed the cleanliness
Cons: The parking was expensive, just was not expecting such Bill to park
Excellent 10.0
Pros: I reallly loved the bathroom! The room was nice and clean.
Cons: No microwave, refrigerator wasn¿t getting cold at first.
Excellent 8.0
Pros: closest to the airport
Cons: Distance from downtown area.
Excellent 9.0
Pros: The location was extremely convenient -- close to the airport and freeway. The room was comfortable and clean. The parking fee was better than other hotels near by.
Excellent 10.0
Pros: nice
Cons: room service didnt come to our room even when we asked
Good 7.0
Pros: Nice clean hotel...
Cons: parking is not free... I would expect free parking from a 4 star hotel. There were dogs barking all night on one side of the hotel and construction vehicles on the other side (we had two rooms booked) and we could hear it all night on the 10th floor.
Excellent 8.0
Poor 1.0
Pros: Location and location
Cons: There was a huge roach waiting for me upon my coming into the bathroom to turn on the light. I literally had to wake up my wife to come kill it. Was huge! After I calmed down and stopped panicking she went and told the manager. They noted it and apologize
Excellent 10.0
Pros: We arrived in LA at 3 am our time. The shuttle was readily available. My traveling companion has diabetes, she desperately needed food. The front desk clerk went out of her way to help us. So very kind and welcoming.
Cons: No
Excellent 9.0
Pros: Easy check in process. We had to check out by noon. Our flight was not leaving until later that night. The security allowed us to leave our luggage with them for the day which was super helpful!
Excellent 8.0
Pros: Location
Cons: The cleanliness of the hotel my room was not clean properly I'm glad I had my own things and disinfected wipes to keep it clean.
Poor 1.0
Pros: Staff were attentive
Cons: Roach in my room
Excellent 10.0
Pros: it was very clean and beautiful.
Cons: no.
Mediocre 3.0
Pros: The location and easy transportation to the air port using there shuttle parking was also a plus
Cons: We had an early flight the next day and weren¿t able to get enough rest the room next to us made noise all night
Poor 1.0
Pros: Nothing
Cons: The refrigerator from the room was dirty and the room had a cockroach died under the table , on pandemic time room was like that , Unbelievable !
Good 7.0
Pros: Convenient
Cons: Pet friendly.. I was not aware this hotel allowed animals
Good 6.0
Okay 5.0
Pros: The lobby was clean, elevators clean.
Cons: The furniture was worn and the rooms need to be updated.
Okay 4.0
Pros: They were quick on getting me another when I needed it.
Cons: The bath tub water not going down. It backed up!!!
Poor 1.0
Pros: Clean, updated.
Cons: Getting nickel and dimes for every little thing! Internet, parking, and no microwave in my room?
Okay 4.5
Pros: near the airport.
Cons: microwave in room. when you ask for towels, actually getting them would have been good.. asked for them first night.. never got them.. 3 days
Mediocre 2.0
Pros: The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.
Cons: I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.
Good 7.0
Pros: Nice restaurant, healthy options.
Cons: Staff a bit out of it and they were very understaffed.
Good 7.0
Pros: The staff
Cons: Noisy room Needs some tile upgrades It was more of a 3star hotel
Mediocre 2.0
Pros: Location
Cons: First room was filthy and smelled like mildew. Switched to a new room that had a strong deodorizer scent. In addition, was kept awake after 2:00 AM due to noisy neighbors. Took security 90 minutes to address.
Poor 1.0
Pros: Location
Cons: Room is not clean and have issues with tv has to call technician 2 times to fixed it and no apologies or refund
Poor 1.0
Pros: The room, the hotel
Cons: Being charged $44 / night for parking, without having an alternative. The hotel is in a desolate area with no on-street parking. I accept $20 / night for parking but $44 is robbery, especially since you already booked the hotel and have no way to cancel.
Okay 5.0
Pros: The best thing I liked about the hotel is that the house keepers are nice very kind almost every house keeper spoke to me and that was nice .
Cons: I was highly disappointed in the pool n jacuzzi like I definitely took that as a joke it was also dirty and the lobby is huge but has no entertainment, bland
Poor 1.0
Pros: Very nice hotel everything was set up good
Cons: They did not tell me they were going to charge me $50 for parking they gave me a parking pass like if it was free
Excellent 10.0
Pros: Comfortable bedding & excellent concierge lounge breakfast.
Cons: Shuttle bus frequency.
Good 7.0
Pros: Nice hotel, room and bed.
Cons: The shuttle drivers passed me 3 times and I walked to the hotel!!!
Okay 5.0
Pros: I liked the location . Close to everything
Cons: Parking & internet was charged in addition to the room instead of being included in your stay. Self parking is $48 after taxes and internet $16 after taxes each night. A little ridiculous
Good 7.0
Pros: Its a great hotel. I've stayed before and unfortunately booked and cancelled it in December due to high price to park. No street parking either.
Cons: I chose this hotel because it's a great hotel but having to pay $48 to park my car for 11hours pissed me off. I moved to Crown Plaza for $17 a day. If I'm paying for the hotel why punish me ONCE I GET THERE w/$45/tax fee for parking?
Good 7.0
Cons: The experience when it come to customer
Poor 1.0
Pros: Location
Cons: The room I was given was filled with cooking odors from the kitchen below
Good 6.0
Pros: Great restaurant. Hot tub. Gym. Close to airport.
Cons: I got stuck in the elevator coming back from hot tub at 6:15am because my keytag didn't work anymore. Westin checked me out at 6am! 30 minutes to get out. The airport shuttle was almost an hour late. Many people on that shuttle missed their flight.
Good 7.0
Pros: The lavender oil left in the room. It’s the little things.
Cons: The hotel shuttle definitely took longer than expected both ways.
Excellent 8.7
Good 6.0
Pros: The staff behind the desk were helpful at check in and out.
Cons: The breeding
Okay 5.0
Pros: Location to airport. Room is dated. Sheets where low quality
Poor 1.0
Pros: Close to Airport. Staff nice
Cons: Leaking iron, room in bad location and a few things broke in that particular room
Poor 1.0
Pros: Locations and staff
Cons: Nope
Mediocre 2.0
Pros: It looked nice, and lobby staff was friendly
Cons: The room was dirty and and we asked for extra sheets and it never came
Okay 5.0
Pros: Hotel itself is Great
Cons: The Westin should be ashamed of themselves charging $44 dollars a day to self park and $55 to Valet Park. Due to this I will NEVER stay at this hotel again.
Okay 5.0
Pros: Location to LAX.
Cons: Extensive shuttle wait times from airport to hotel.
Mediocre 2.0
Pros: Free pet stay
Cons: Shower and fridge not working. Room was switched 1 hour later after 3 phone calls. New room smelled of smoke and did not have a fridge.
Okay 5.0
Cons: Front desk staff wasn't very helpful ...
Excellent 10.0
Pros: Comfortable
Cons: No fridge in the room
Excellent 9.7
Pros: Bed
Cons: Less dust in bathroom and bedroom.
Excellent 8.5
Excellent 10.0
Excellent 8.5
Excellent 8.5
Good 7.7
Cons: The bed was uncomfortable
Excellent 10.0
Pros: Large room, very quiet
Excellent 10.0
Excellent 10.0
Excellent 8.2
Pros: Gym
Okay 4.2
Pros: Nice lobby.
Cons: The shower curtain had a hole, the bathroom sink faucet was loose. The shower spout was leaking, the tub was clogging, asked e times for tissues and no one ever got me a box
Good 6.0
Cons: The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.
Mediocre 2.0
Cons: Tried 4* rooms at other hotels and they we're way better than Westin. Room was too small and congested.
Excellent 10.0
Pros: The beds are comfy.
Excellent 10.0
Pros: Everything, the staff was very friendly the room was clean pool was warm bed was comfortable and shower was great
Excellent 10.0
Pros: Clean sleek hotel
Mediocre 3.4
Cons: My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail
Excellent 10.0
Pros: I am never disappointed by this hotel. Excellent!
Good 6.5
Pros: Usual Westin--nice facility, as expected. Good location if you need to be close to airport--but not too close to downtown LA or Hollywood...
Cons: Unfortunately our bathroom had a strong cigarette smell in it, and when we asked to change rooms there wasn't a room available that wasn't facing LAX. They offered to freshen it up, but housekeeping didn't arrive until 10pm, and we'd already gone to bed so we sent them away
Good 6.0
Pros: The bed was comfotable The first room I entered had smoke oder though its a non smoking Hotel. They moved me to another room.
Cons: The room size is small and could use some updating. My main disappointment was how long the shuttle takes to pick up from the airport and how long it took to get to the airport. thankfully I allowed an hour before my check in tome. It took 45 minutes from being in the lobby at 0630 to actually getting to the airport.
Excellent 9.7
Pros: The beds are comfortable.
Good 6.0
Pros: Location .
Cons: Dirty windows , no tooth paste , and furniture was dusty
Mediocre 3.1
Pros: Location
Cons: Everything else
Okay 4.0
Pros: The bathrooms were clean...
Cons: This was s unionized hotel and we didn't know about it. I wish this was communicated to us before. The morning after our check in, a group of union members gathered in front of the hotel and were protesting for more than an hour with a bull-horn loudspeaker. They started at 7:00 am on a Saturday!!
Okay 4.0
Pros: The lobby is nice The room I could have rented a motel 6
Cons: I was not impressed with the room It seemed old No fridge no microwave I would have had a nicer room at motel 6
Okay 5.7
Pros: Beds were very comfortable. Spent many hours in the lobby restaurant, food was good, portions were good.
Cons: We arrived for check-in at 11am; the rooms were not ready upon check-in, which is understandable due to our early arrival. However, the first room was not available until 3pm and the second room for our group was not made available until after 10pm. That is ridiculous. The duty manager would only say that they were at capacity and working to get rooms cleaned as quickly as possible. Really? 10 hours? Unacceptable.
Good 6.8
Pros: Overall, our stay at the Westin was a good experience.
Cons: The room air conditioning smelled of mold. We were constantly on guard to avoid unexpected fees or charges for amenities, such as WIFI, that are often built into the room charge. Parking is available, but at $30/day. Like the song in West Side Story goes "Everything's free in America, for a small fee in America."
Okay 4.8
Pros: Staff was friendly
Cons: Too noisy, you could hear every car passing by as well as every take off and landing at LAX Not to mention Union protest with load speakers starting at 7:00 AM every 3 morning for an hour right outside of our window making it impossible to sleep pass 7:00 AM and when we complained, we got offered $50 food and beverage comp and that wasn't enough for one breakfast meal! Also, $30.00 + tax for parking and $11.95 a day for in room wifi Personly, We felt like being nickel and dined for everything. not planing to stay there next time. You are better off paying a little more and staying in the city.
Mediocre 2.0
Pros: Lobby was beautiful. Great service
Cons: I didn't like waking up to bed bugs bites!!!!! Please beware. Ruined my entire stay!
Good 7.7
Pros: Public areas and restaurant are very nice. Rooms and beds are adequate for a hotel at this price point.
Cons: Airport transportation is inadequate at peak times. The shared van system that they use doesn't allow for a scheduled pickup time. Plan on at least 45 minutes to get from or to the airport. An hour or more is quite possible. This is a significant problem and not acceptable for a 4 star "airport" hotel.
Good 6.0
Pros: Close to LAX.
Cons: Thin walls, bar close by was loud airport was loud. It took 45 mins for a shuttle driver to arrive at the airport. Due for a renovation, room is rundown. Nickel and dime for anything.
Good 6.5
Pros: Hotel was very pet friendly.
Cons: I did not like being awakened to mega phones at 6:30 am. The airplanes weren't making noise as loud as yhose protesters and their megaphones. I also didn't like waiting in line for 20 minutes to checkout. They should have a express line for that.
Good 6.0
Pros: What I did appreciate was a customer rep named Sharon, she helped my wife get another room setup for my family. Lisa the front desk was also very helpful and nice!
Cons: My first morning there, was woken up by the housecleaning staff about coffee at 7 am in the morning and shortly thereafter there was a protest for an 1 hour. Vacation didn't start out too well. Went for drinks the night prior and the waitress forgot about us. My wife went up to the bartender and ordered our second round of drinks for us. I am not sure why the hotel has 4 stars. I have been to the other hotels down the street and service in the bar area is way better and no one knocks on your hotel door at 7 am to give you coffee packets, mind you I had a "DO NOT DISTURB" sign put out so we wouldn't be bothered. Apparently housekeeping didn't care and I am sure the protest that was held Saturday morning woke everyone up since they used a bullhorn so that they may be heard. Last but not least, parking rates are ridiculous 28 a night for self parking enough said.
Mediocre 2.2
Pros: Leaving
Cons: MOLD ,BATHROOM, WINDOW MOLD, MINI FRIDGE, OLD ICECREAM IN THE MINIFRIDGE,FACECLOTH USED ONTOP OF SHOWERRACK. THIS PLEASE STINKS. Biggs in tub.
Mediocre 2.0
Pros: Location
Cons: Hotel didn't clean my room one night out of three and denuded acces to the room to my daughter( check out confusion) very poor coordination among the stuff
Okay 4.0
Cons: Open arrival, the room was dirty, as in there were used, makeup smeared sheets on the floor and one bed was stripped to the sheet and all wrinkled. Someone had stuffed toilet paper in the peephole to keep anyone outside from seeing the light inside. There was a strange white stain on the desk, and there were greasy handprints on the desk and the chair. The desk suggested we wait while the staff cleaned the room, and then it took 30 minutes before we were shown to another room. After that, it was a bit more pleasant, but it was a royal pain and the staff were sloppy and lackluster in addressing the issue. The guy who showed us to the new room reeked of cigar smoke and never apologized. He was totally disinterested and had no hotel name tag and looked like he just walked in off the street.
Mediocre 3.3
Cons: I thought being the Westin that we could expect a nice room but this stay was a disappointment. I know being by an airport the location might not be nice but this location is actually more Inglewood and not Los Angeles. The room was dirty and there was hair on the floor and in vanity. It looked like it hadn't even been cleaned.
The Westin Los Angeles Airport - Los Angeles
Rated no. 12
8.2
Excellent 8.2
Based on 2,320 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.8
Overall 8.2 Excellent
Based on 1,960 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.6
Overall
6.3
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.4
Food
6.5
Location
8.8
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.4

Excellent 8.0
Pros: -
Cons: -
Good 7.0
Pros: Location
Cons: 40.00 charge for parking
Poor 1.0
Pros: I woke up with bites on my face and the G.M did nothing to accommodate. I believe they have bed bug's.. There was hair on toilet and in tub on the floor.. I liked nothing. No pool.. Just a terrible visit.
Cons: I woke up with bites on my face and the G.M did nothing to accommodate. I believe they have bed bug's.. There was hair on toilet and in tub on the floor.. I liked nothing. No pool.. Just a terrible visit.
Poor 1.0
Pros: I got charge Almost $500 and the Almost $300 when it should have been only $189 I got ripped off and I wasnt told I was in a non smoking room and they charge me 280 for leaving cig trash ther.
Cons: the fees after I left was uncalled for.
Good 7.0
Pros: close to the airport, didn't hear much airplane traffic. Room card needed to access separate lobby area to board elevators. Comfy beds.
Cons: Parking fees are extremely high (almost half the cost of the room), and spaces are super narrow!! Food choices are limited in area.
Excellent 8.0
Cons: No disclose i formation at checking time about scheduling a shuttle to the airport
Excellent 10.0
Pros: Location
Cons: Parking price
Excellent 10.0
Pros: Everything
Cons: Nothing, everything was 💯 satisfy
Excellent 8.8
Excellent 10.0
Pros: All good
Cons: No
Excellent 10.0
Pros: Close to the airport and clean.
Excellent 10.0
Pros: The cleanings,the space
Cons: No
Excellent 10.0
Pros: It was close to the airport and very nice and spacious room. Perfect place to stay if you have a crazy layover like we did. The shuttle was great to.
Cons: This isn’t a diss but was funny as me and my son had a great laugh about it. It needs to be told somewhere. So on the morning we checked out, we were trapped by the Hotel’s service robot in the elevator. We watched as a employee wrestled it
Good 7.0
Pros: Good water pressure and the bed was comfortable.
Cons: The hotel said the diner was open. When I arrived, it was closed. At least a hotel nearby had food options. The body wash dispenser was empty. I’m glad I brought my own.
Excellent 10.0
Pros: Wrt clean
Cons: Staff excellent
Excellent 8.0
Pros: Close to the airport
Cons: Was a bit dated but very clean. We were isolated in the room due to the pandemic so it was a bit of an unusual stay.
Excellent 8.0
Pros: Location
Cons: Onsite bistro/restaurant should be open all day rather then only in the morning and evening.
Poor 1.0
Cons: Per cost, No breakfast AND did not state had to valet pking of $45 to park where we already left it! Non-smoking hotel, Complained of extreme smell of marijuana And glue smell in our room n hall. Maid cleaning near, did nothing. Complained & nothing done!
Okay 5.4
Cons: Hard to find. Shuttle system poor as far as leaving hotel
Excellent 10.0
Good 6.0
Cons: Didn’t sleep at all. Up all night listening to loud noises.
Mediocre 2.0
Cons: There's no pool or hot tub. We also had no local channels so we couldn't watch the Dodger games. There's also no option to self park so you have to pay for valet which is $36 extra a night.
Excellent 9.4
Pros: Staff was friendly. Quick check in and a quick check out.
Good 7.0
Pros: The hotel shuttle was convenient
Okay 5.0
Pros: PROXIMITY TO AIRPORT
Cons: NO COMPLIMENTARY BREAKFAST AND SLOW SHUTTLE SERVICE!!
Poor 1.0
Pros: Location is close to airport and hotel is clean. Room is small but very comfortable and practical. no noise. BUT:- Valet staff and hotel manager are the worst we have ever seen very rude and unprofessional. will never use that location again.
Cons: My wife had to call manager after very long argument they did allow us to unload our bags. Beware of the valet parking staff and hotel manager. As business platinum members we will never use this location again. the worst service and staff.
Good 6.0
Pros: proximity to airport
Excellent 10.0
Pros: I was very pleasantly surprised by this hotel. It was very clean and everyone was very friendly. It's proximity to hotels in transit or very nice it was even nicer than some of the higher priced hotels in the area that we stayed at. I would definitely recommend this place .
Cons: I didn't like that parking was not included and if you wanted to do the valet it was $30 a day. The parking garage is nearby where between 15 and $20 each time you went.
Mediocre 3.0
Pros: Free shuttle to the airport
Cons: No pool, no room service. The workers at the bar didn't want to give me any utensils nor syrup just because I didn't purchase anything from them yet I was paying to stay at the hotel for 4 nights. The star bucks is also very basic.
Good 6.0
Pros: Proximity to LAX
Cons: Air conditioning unit was very loud
Good 7.0
Pros: Clean, quiet, away from busy road. Pleasant staff. Nice looking room and hotel. Closest hotel to LAX. The shuttle operates 24 hrs a day.
Cons: FOOD DESERT: This hotel has NOTHING to eat, they have an overpriced snack shop with candy bars and small bottles of wine. Star Bucks(yuk)is open limited time. Bring instant cereal or dried soup and a spoon to avoid going hungry (in case you arrive late).
Good 7.0
Cons: I did not like the fact that you had to pay $30 for parking. that is outrageous, after paying for your hotel. Will not return to that location
Okay 5.0
Pros: Pillows were ok
Cons: First floor room about 100ft from the registration desk. Terrible bathroom. One of the worst showers ever. Apparently it was a disabled room for little people. The remote for the tv did not work. The regular rooms may be nice but this room was terrible.
Excellent 8.8
Pros: There was a free airport shuttle. Walking distance to bus to take me to Venice Beach & Santa Monica.
Poor 1.0
Pros: Close to airport with shuttle. Snacks store open 24 hours
Cons: The power went out for 3 hours when I checked in and the Internet was slow. I was supposed to work and with the power outage was unable. By the time the power went on it worked and was only able to sleep for 20 minutes before flight. Get a generator?
Poor 1.0
Pros: Location
Cons: The heater systems bad the bed not comfortable,
Good 7.0
Pros: Location is great.
Cons: Did not like that the sink wasn't in the bathroom. Made it hard for those who didn't need to get up early or use the sink at night.
Okay 5.0
Pros: The staff was excellent!
Good 6.0
Pros: Very close to LAX. Courtyard by Marriott is a solid choice
Cons: Parking is super expensive. Parking garage across the street is 1/2 the price. Also food & drinks at the Bistro is overpriced compared to other Courtyards but is expected at an airport hotel.
Good 6.0
Cons: Long wait for shuttle from the airport.
Mediocre 3.0
Pros: The room was big
Cons: $34 dollars to park and the extra fees!!!
Okay 5.4
Pros: Plenty of power outlet for phone charging
Cons: Bed sucks , too soft
Okay 5.0
Pros: Location, newness, cleanluness, size.
Cons: Staff rude, double charged credit card for incidentals and still has not been released, no room service.
Okay 4.0
Pros: The room was large.
Cons: There was no pool only a Jacuzzi and it was on the smaller side. I didn't like the location.
Okay 5.0
Cons: $34 valet only parking with no self park options
Excellent 9.7
Pros: You get a bedroom and a living room like suite for the price of a bedroom. Really good bedding that promotes a full night's rest.
Cons: If you have to stay at LAX, this is a good solution but at 200/night, it isn't the cheapest option near the airport.
Excellent 8.0
Pros: clean facilities, friendly staff. Hotel shuttle is very handy. A reasonably-priced option if you have an early-morning flight the next morning.
Cons: Bathroom was strange- toilet kept running and we had to fix it (didn't bother calling the front desk- it was more of an annoyance than an issue...) sink was TINY, shower nozzle was very short.
Good 7.3
Pros: Very comfortable bed & nice and clean.
Cons: Hallway & room smelled like sweet tobacco. Very unpleasant !!!
Courtyard By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 13
8.2
Excellent 8.2
Based on 1,960 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Food
8.8
Location
8.6
Overall 8.1 Excellent
Based on 5,315 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Food
8.8
Location
8.6
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.0
Comfort
7.7
Facilities
7.9
Food
9.0
Location
8.5
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.0
Cleanliness
9.4
Comfort
9.4
Facilities
8.9
Location
9.4
Overall
9.5
Cleanliness
8.1
Comfort
8.1
Facilities
7.9
Food
8.8
Location
8.5
Cleanliness
8.6
Comfort
8.7
Location
8.6
Overall
10.0
Services
8.3
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
8.5
Overall
8.2
Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Food
8.5
Location
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.2

Excellent 10.0
Pros: Very clean
Cons: Parking fee
Excellent 10.0
Pros: Great bar and pool area room was nice everything was great
Okay 4.0
Pros: Open pool
Cons: Cleaning , bathroom sink was clogged
Okay 4.0
Pros: Staff was very professional. The room was exactly as I expected. Very clean and plenty of room.
Cons: The parking situation was horrible. We had planned to stay for 10 days at the Sheraton, however with the cost of parking we had to move to another hotel. The price of $50 per day is extreme. I was disappointed as no where on the website- that I saw- did it indicate that. It is possible it was in fine print located on a page that I missed. I will. It be returning.
Excellent 9.0
Pros: good room size
Cons: it smelled like weed. big time.
Okay 5.0
Pros: That my refund was immediately
Cons: That a "maid" open my door with no real explanation while I was in a private moment and that my concern wasn't really addressed
Good 7.0
Pros: Beautiful hotel, best location with shuttle service to the airport. Clean and beautiful room.
Cons: Hotel has a no smoking policy and yet the hallways smells strong on marijuana, especially outside of the hotel.
Poor 1.0
Cons: Hotel was loud, it smelled and it was filthy
Poor 1.0
Cons: Staff is disrespectful
Poor 1.0
Cons: It took over an hour to get extra towels and multiple phone calls One of the towels was ripped hallways were always loud and not only do they not available parking but you have to walk a Distance. First amd last time ever staying there
Mediocre 3.0
Pros: Location and 24 hour shuttle to LAX
Cons: Hallway was so smoke fill you could get contact high walking through it. Room smelled of cigarettes smoke from central ventilation I would not stay again Nightclub downstairs is loud lots of people smoking throughout site and rooms
Excellent 10.0
Pros: The incredibly friendly staff made you feel at home. We particularly felt welcome by staff.
Cons: Everything was excellent.
Mediocre 3.0
Pros: Location
Cons: My room was next door to a loud partying group. While security asked them to be quiet they were not. I had to change rooms to get any rest. I had a very early flight, and it was very inconvenient.
Poor 1.0
Pros: Nothing, the staff was rude and inhuman. Told her I will not use their hotel again and she said is okay.
Cons: Nothing, the staff was rude and inhuman. Told her I will not use their hotel again and she said is okay.
Excellent 8.0
Good 6.0
Cons: Location. Neighborhood did not feel safe
Excellent 10.0
Pros: Free airport shuttle and good location right by LAX with nice views of DT from my room
Cons: -
Excellent 8.0
Pros: Upscale compared to the rest of the hotels used during this trip.
Cons: Too close to the air port... this was a driving trip not a flight.
Good 6.0
Pros: I like that they have other options for parking
Cons: I checked into a room that didnt have sny towels the carpet was lifting up it was not a 4 star hotel
Good 7.0
Pros: The entrance
Cons: Somenofbthe staff were rude
Excellent 10.0
Pros: The Rooms were Very Spacious
Cons: The needed @ least a Mircowave to cook some foods in room with out going Downstairs near the Bar.... is All I can say about that
Mediocre 3.0
Pros: The hotel was very nice and close to the airport.but the hotel reeks of old smoke smell. I kept my mask on because I couldn¿t take it.
Cons: The hotel reeks of old smoke smell. I kept my mask on because I couldn¿t take it. Maybe should consider repainting or cleaning the walls and vents. Will not return!!!
Okay 5.0
Pros: Close to LAX
Cons: Gift shop way to expensive
Poor 1.0
Pros: The entire floor smells marijuana.
Cons: Parking was not available
Good 6.0
Pros: Bed
Cons: Hidden fees and charges
Excellent 9.0
Pros: The bed
Cons: Free parking
Excellent 10.0
Pros: It¿s proximity to LAX
Cons: The limited menu. But food was okay.
Mediocre 3.0
Pros: Proximity to LAX
Cons: Checking in line was very long and only 2 (occasionally 3) agents working to check in customers as you could see and hear more agents being in the back room joking around. Very frustrating !
Okay 4.0
Pros: Location to the airport
Cons: I was charged twice for the room. I also didn¿t like having to pay for parking off sight
Poor 1.0
Pros: Nothing
Cons: Shower was not working in the room, no towels in the bathroom.
Good 6.0
Pros: Welcoming. Easy access to LAX
Cons: Common areas were clean, however, the room smelled like smoke and there was lip stick on a pillow cover¿thank goodness there were 2 beds. Biker group was loud late into night. Staff did nothing.
Excellent 10.0
Pros: It was comfortable
Poor 1.0
Cons: The pillows were the worse I have ever used!! Said we were suppose to have water, there was none. There was coffee, but no cream or sugar, so could not have any. The parking lot was way in back. Had to drag our luggage quite a ways to get in. Plus
Good 7.0
Pros: The room was very clean and comfortable
Cons: I called guest services a few times but got no answer. Maybe short staffed?
Excellent 10.0
Pros: The staff was friendly , they help me with my check in,and answered all my questions about , the restaurant was clean, and organized,the food was good ,thanks.
Mediocre 3.0
Pros: Nothing.
Cons: It¿s not the same anymore. It looks like 1 star motel inside. Hallways and elevators not clean and a bad smell.
Good 7.0
Pros: Location
Cons: Housekeeping banging on the door two hours before check out. So rude. Hotel did not acknowledge improper action of staff. Will not choose to stay again.
Okay 4.0
Pros: The location was convenient.
Cons: They didn¿t use clean sheets.
Poor 1.0
Pros: Lobby was clean and beautiful. Staff very pleasant!!
Cons: No cleaning service, no towels in room. Had to call front desk for toilet paper! Overall very bad experience!! Never stay there again! Restaurants closed! Didn¿t have microwave in room had one downstairs, filthy would never use it, garbage all over.
Okay 4.4
Mediocre 3.0
Pros: Close to things
Cons: That it¿s a non smoking room and the room smelled like tabaco and the hall way smelled like marijuana and I left with clothes smelling like tabaco. My son didn¿t approve of the harsh odors and our rooms door latch to lock did not work ; it was broken of
Okay 5.0
Pros: The room was spacious and once I was finally in the room it was a decent experience.
Cons: They did not have Valet as advertised so you have to park a couple blocks away. They had riffraff and unsavory characters all throughout the parking lot and general area. The floor stunk of stale cigarettes old Indian food.
Okay 5.0
Pros: Within walking distance from rental, shuttle bus from hotel provided.
Cons: Parking fees. Beware that even if you pay for parking to PARK at the hotel. It¿s first come first serve! It was ridiculous! Why would they allow that when you¿ve already paid for parking and cannot find a spot to park! ¿¿¿¿¿¿¿¿¿¿
Good 6.0
Pros: Close to the airport; shuttle service; gym; printer
Cons: old furniture; no convenience stores nearby; noisy hallway/neighbour
Good 6.0
Pros: The room size.
Cons: Parking wasn¿t good and charged too much per day. One of our rooms had either dried blood or ketchup on the bathroom wall. Cleaning staff came into the room without even knocking to fix toilet and stated they were in a hurry and busy.
Mediocre 3.0
Cons: Was not worth the price at all ! They gave us one roll of toilet paper for my whole duration of the trip! When we tried to call the front desk it would keep ringing and they would never pick up. We had to just walk downstairs every time! Much more no room
Okay 5.0
Pros: nothing at this time bad experience!!!!
Cons: three staff member who helped me!!!
Poor 1.0
Pros: The location & shuttle service to airport
Cons: Everything was old and un updated, the hallways were disgusting & there were sketchy things going on outside the hotel. The beds are old, scratches on the toilet seat.
Okay 5.0
Pros: Staff
Cons: Covid-19 has resulted in a lack of services quite beyond necessity or common sense and thus what's really happening is overhead reduction so that the hotel can make more $.
Mediocre 3.0
Pros: Location and Starbucks.
Cons: The first room was dirty linen and did not appear to be serviced. The carpet on the elevators and in the hallway has not been cleaned in years. The carpet needs to be replaced. The rooms are non-smoking, so people smoke in the hallway. Parking is $50.
Poor 1.0
Cons: Found a huge bug flying around as soon as I entered the room. Was forced to return back downstairs to request assistance. I was then given another room and the comforter look dirty and it smelled like marijuana!
Okay 4.0
Pros: Close to airport
Cons: Had to keep calling for cleab towels, the vending machine was empty.
Okay 4.0
Cons: The room wasn¿t that clean , the staff wasn¿t helpful. Didn¿t like this hotel at all.
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.2
Mediocre 2.0
Pros: Nice hotel, clean and updated. Nice rooms
Cons: Total garbage people stay here. Loud, obnoxious people who don't wear masks are who stay here. Avoid at all costs.
Poor 1.0
Pros: the room was clean
Cons: There were a bunch of teenagers hanging out all over the place. There was a 5-10 line to catch the elevator. Parking was almost impossible. Never again.
Mediocre 3.0
Pros: Location, staff and food service
Cons: Although on a non-smoking floor, the reek of marijuana was everywhere - not just in near one or two rooms - everywhere. Also, the carpets were dirty and bubbling up. The whole building had a musty smell.
Excellent 10.0
Excellent 10.0
Excellent 9.6
Okay 5.7
Pros: Excellent front seat girl. (Late afternoon and evening on 7/7)
Cons: First room smelled strongly of cigarettes and weed. Common area outside smelled of weed. Several transients walking in and around parking and entrance
Excellent 10.0
Pros: Bed super comfy, staff very friendly
Excellent 9.4
Excellent 10.0
Pros: The bed was very comfortable.
Cons: Food prices were a tad bit high.
Excellent 10.0
Pros: Loved everything
Cons: Water in the rooms
Excellent 10.0
Cons: Everything worked out excellent including the shuttle to airport
Excellent 8.2
Pros: Great place to stay!
Excellent 10.0
Cons: There was no coffee in the room to make coffee. Was hungry so went to the restaurant and mentioned this to the waiter and they comped my coffee with breakfast and couldn’t have been nicer. Good touch.
Excellent 10.0
Cons: Great hotel!
Excellent 10.0
Pros: Great food
Cons: Great no comments
Excellent 10.0
Cons: Gift shop pricing
Excellent 8.5
Excellent 10.0
Pros: Bed was fantastic. Great room. Excellent pick up and delivery to airport (shuttle).
Cons: Everything was great.
Excellent 10.0
Excellent 10.0
Good 6.2
Pros: Fitness center
Cons: Huosekipping playing music wail cleaning.ther is no insulation, you hear it for hours ...want to or not. Asking did not help.
Excellent 10.0
Excellent 9.5
Excellent 9.3
Good 7.1
Pros: The staff of Sheraton’s contract shuttle services were very rude to the customers. He forgot to mention my airline while stopping at T2 for other airlines’ customers and said this was my fault that he had to take me back to the terminal again. I told him this is not my job to know which terminal my airline is located. I stated that he was very unprofessional to say that this is my fault and his attitude is ridiculous, and then he told me to WATCH MY LANGUAGE?! Sheraton really needs to work on their management on contracted staff. I will never stay with Sheraton again due to this reason.
Excellent 8.5
Okay 5.4
Cons: After a long day of travel we checked in and went upstairs and found out our room was a double bed not a king bed . When I called they said they ran out of kings I had booked the king several days in advance and there was no mention when we checked in. I guess they thought that we would just take whatever they gave us instead of giving us what we requested an already paid for. They promised a credit to my credit card I have yet to see. I requested correspondence in regards to the credit I’ve yet to see that as well. Also the air-conditioner was extremely loud and kept us up all night. We only had five hours to sleep before next flight so that was really unfortunate.
Excellent 9.5
Good 6.5
Pros: Gym was nice.
Cons: Food selection in hotel was not plentiful. There were small flies (plural) all over my shower.
Good 7.4
Pros: Hotel itself very good, very comfortable and clean.
Cons: You think you are getting a good deal until you get there and realize they charge for everything, even for the wifi! It is ridiculous! Near the airport and far from everywhere else. Staff is not friendly - not recommended for family/leisure trip.
Okay 4.2
Pros: Awesome bed.
Cons: Didn't have housekeeping while staying there.
Excellent 10.0
Good 6.2
Cons: It was terrible and confusing. You had to get a voucher every day and it was far away, so you had to walk with all your stuff very inconvenient. Thought it was crazy that you had to pay for wifi too
Mediocre 2.0
Cons: Staff made up different policy to extort money from confused scared woman. The received numerous calls from the booking agents and their parent company but they refused to honor the stated policy. The result, the hotel took all the cash off a woman who was traveling alone and had miss her flight due to an airline agent's mistake, Their actions forced a diabetic not to eat for over 14hrs.....
Good 6.0
Pros: I liked the view the room was ok wasn't what I was expecting (received a king instead of a double queen) Staff was very friendly
Cons: -Wasn't aware of parking so I was charged twice for going in and out -Have to pay for WiFi (Not Free) -Paid for club level wasn't able to access the club room for breakfast or the horderves with my key card -Extra $20 to get a double queen when it was offered during reservation but wasn't able to select figured since there was 3 guest it would give me double queen (said king or double queen) -Wasn't Well Informed on anything during check in -Left disappointed
Good 6.0
Pros: Location and shuttle timeliness.
Cons: I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
Good 6.5
Pros: Location, wait staff, pool, weight room
Cons: Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Good 7.4
Cons: Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
Good 7.4
Pros: Valet service was accommodating and let me unload the baggage I had with me.
Cons: Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.
Okay 4.0
Pros: Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room
Cons: Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.
Okay 4.0
Pros: located near LAX so convenient for meeting or overnight stay for flight itinerary
Cons: Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.
Okay 4.5
Pros: Close to Airport
Cons: Not impressed. I've stayed in economy hotels with rooms that were better equipped. Its 2015 everyone needs to charge some sort of device, there is no phone charger/outlet by bed night stand. These outlets are usually at the base of a lap or something... The first outlet I tried on a wall would not hold the charger plug, the plug would just fall out of the outlet. Very nice... I did find a working outlet behind a chair. Our 16 year old son was traveling with us so we needed a room with 2 queen beds. The mattresses must be original to the hotel. The springs on our sons bed would squeak at the slightest movement. Both beds did not have comforters, so we had to call the front desk to bring some up. The service was prompt. The thermostat is outdated and difficult to use, also not lit which makes it impossible to adjust in the middle of the night without turning on a light. I guess Im the first person who has ever needed to adjust a thermostat at night. Lamps are not run by a wall switch. So if you check in late you have to walk into a dark room and head straight for the lamp. Also nice... No fridge. Not a $369.00 room by any stretch... Way over priced!!!
Mediocre 2.0
Cons: I pay for parking I should be free if u guest at hotel?
Okay 5.4
Pros: Nice quiet location Great location for foods Things to do are within 15 min drive Very proffesional staff 24 hour kitchen
Cons: Room isn't comfortable enough No refrigerator Non-competitive rates Tiny bathroom Parking is a hassle, valet reccomended Room service takes too long
Sheraton Gateway Los Angeles Hotel - Los Angeles
Rated no. 14
8.1
Excellent 8.1
Based on 5,315 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.3
Overall
7.4
Overall 7.6 Good
Based on 1,146 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.3
Overall
7.4
Cleanliness
4.0
Comfort
6.0
Facilities
2.0
Location
6.0
Overall
6.0
Cleanliness
3.0
Comfort
6.0
Facilities
4.0
Location
5.0
Overall
3.0
Cleanliness
7.7
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.0
Cleanliness
8.3
Comfort
8.3
Facilities
4.0
Location
8.3
Overall
4.0
Cleanliness
8.1
Comfort
8.2
Facilities
8.8
Location
8.0
Overall
9.2
Cleanliness
8.0
Comfort
8.1
Location
8.1
Services
7.5
Staff
8.1

Poor 1.0
Pros: Dirty and the people smoking MARIGUANA WEED when u walk trough the hallways, we only stay 1 Night only we couldn¿t handle it no more
Excellent 10.0
Pros: Room
Cons: Pool closed
Good 6.0
Pros: Nothing. I come for the customer service and amenities and both greatly disappointed me
Cons: The front guest attendant was very rude about explaining amenities and parking situations as if he was tired of going over the same things. None of the amenities were open and was not clarified on booking.com nor was the deposit fee. It was a lot of hidden charges that I did not like hearing. this location is overpriced and not nearly as nice as their Anaheim locations and is super small compared to the other embassy locations. DO BETTER
Mediocre 3.0
Cons: I came as I’ve stayed here previously, however this stay was terrible. I called hotel 2 days prior to arrival to add one extra child & I asked is there anything I need to be made aware of. I was told no. Only to arrive & find out different. No pool, no evening snacks as advertised online & in hotel, I have to be my own cleaning person (who goes on vacation to do that!?!) & still had to pay what I did. Completely unacceptable & won’t be staying there again!
Good 7.0
Pros: The location was great for the places/beaches we went to. The breakfast was good, the kitchen servers were extremely nice and efficient.
Cons: I didn't like the parking situation- had to circle the street for parking and ended up paying the $36 parking fee for underground parking. I didn't like that there was a leak from the ceiling above the bathroom. Our floor was drenched each morning in the bathroom. The check in staff member (woman) the night we checked in was rude. The first room we were checked into wreaked of cigarettes-fortunately we were able to move to a different room. In fact, as for smoke goes, there was alot of cannabis odor through out the hotel including by the entrance where a group of hotel guests were gathered blocking a sideway toking up on the devils lettuce. Trashy for Embassy Suites in my opinion, and for the price. The breakfast was good, but I didn't like that I had to go out and purchase OJ since all they were serving was coffee or tea. There's still a strong Covid restriction which seemed unnecessary for the bkfast service.
Okay 5.0
Pros: Location to work
Cons: Property isn’t aging well. Certainly not maintained very well. Bathroom/shower tile deteriorating. Very little water pressure to shower. Furniture - furnishings dated.
Good 6.0
Pros: Location
Cons: Front desk staff initially help was not very friendly. Room wasn't as expected and breakfast was not upto standards of Hilton Hotels. Bath tub had cracks and mold along silicone lines. Had to contact front desk for hygienic reasons.
Excellent 9.0
Pros: Everything
Cons: There was nothing I didn’t like
Okay 5.0
Pros: Location to airport and car rental.
Cons: Very old hotel in need of a good renovation. Everything didn¿t work properly in room.
Excellent 10.0
Pros: Nice rooms
Cons: Pool wasn¿t open
Excellent 10.0
Pros: Very clean
Cons: Just that the pool was closed.but not hotels fault
Excellent 8.0
Pros: Marvelous staff. Very helpful and flexible
Cons: Needs a refurbishment. Its dated and a little dreary
Poor 1.0
Pros: location
Cons: The laundry facilities were not working. The room was hot and humid. We could not cool down the room. I called the front desk only to be notified the air conditioner is controlled by the front office. they did not give me any other solution.
Okay 5.0
Pros: It was charming and older. Its very large but kinda needs refreshed.
Cons: No where around to eat and no restaurant open in hotel. We had no car and had a hard time finding anything open to door dash but we finally did.
Good 6.0
Pros: close to the beach
Cons: rooms need updating and paint chips on shower ceiling that fell into my eye
Good 6.0
Cons: Wasn¿t told parking was $36 per day. Also I¿ve been double charged for the parking and it hasn¿t yet been removed from credit card. Some minor cleanliness issues with tissues left in a couple places.
Excellent 10.0
Pros: The hotel was clean and welcoming, as usual. Staff was friendly.
Cons: Our room wasn't ready upon arrival. I was told to check back in 30 mins. The agent helping another visitor told the customer to have a seat. As soon as a room was available, she would come and get her. I wasn't offered the same courtesy.
Poor 1.0
Pros: The only thing good is the location. It is a very poorly maintained and run property.
Cons: It is not a place I would recommend ever.
Excellent 10.0
Pros: Its quiet and away from the usual traffic, close to shopping and restaurants.
Excellent 9.0
Pros: Customer care and service.
Cons: Social evening happy hour still unavailable. But I certainly understand due to our current CoVID health crisis.
Excellent 10.0
Cons: No shuttle service to the airport, kind of sucked spent 40 bucks on cabs 2.5 miles each way
Excellent 10.0
Pros: Check I. Customer satisfaction excellent.
Cons: Of discount for handicap parking or don¿t charge at all
Excellent 8.0
Cons: No shuttle from airport. No hot breakfast. No evening reception. I know its covid but you're still advertising g these amenities!
Mediocre 3.0
Pros: Not much.
Cons: I didnt like how there was no window, just a fog glass. The tub was peeling. I asked for towels multiple times, they brought me 1. They charged me 4 different times for stuff that was suppose to be covered by my deposit.
Poor 1.0
Pros: Staff and location
Cons: Weed smoke and pot smokers
Excellent 8.0
Cons: Breakfast is not good! It is free but simple and taste bad!
Poor 1.0
Pros: Location
Cons: Had to change rooms 3 times. The last room had mold in the bathroom and had me chocking. And gave me a headache. All the rooms had a bad smell.
Mediocre 2.0
Cons: I tried to check in at 1:30 after driving 5 hours and the person at the front desk wouldn't let me check in. Did not say there was no room available. Just no check in is at 3. To park at the hotel you have to pay $36. Don't serve breakfast. Give you a bag
Okay 4.0
Pros: Parking
Cons: Requested bottom floor my room was way in the corner and third floor
Good 6.0
Pros: I liked the convenience of the location.! Perfectly located to everything.
Cons: I didn’t like the quality of the room was not of a 4 star hotel.
Mediocre 2.0
Poor 1.0
Pros: Nothing.
Cons: The offerings were meager at best. The rooms were shabby. I was dostinctfullu itchy after using the sofa bed!
Good 6.0
Pros: The check in was very easy . However, I was hit with a $150.00 deposit once we checked in and that was not disclosed to me before booking . Please understand I’m not upset about the amount of money but I feel as a paying customer that would have be
Cons: There was a lot going on at night there . Police was called multiple times and hotel guest being out of order .
Okay 5.0
Pros: The location because we had a flight the next morning.
Cons: The room was outdated and worn! The chairs in the living room were torn up. The bathroom wood was all scratched. The room obviously was not up to the standards of Embassy Suites!
Mediocre 3.0
Cons: Used condoms under bed, no toilet paper and no clean towels
Poor 1.0
Pros: Nothing !!!!!!!!!!!!the room was not clean found food on the floor a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ
Cons: Nothing !!!!!!!!!!!!the room was not clean found food on the floor  a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ¢ðŸ®    And we are STILL IN A PANDEMIC 
Mediocre 3.0
Pros: location
Cons: Not the same hotel we stayed at before, no buffet breakfast and no airport shuttle.
Poor 1.0
Cons: Pool and weight room closed. No breakfast served as stated with room. No out side windows.
Good 7.0
Pros: The hotel was very quiet. The staff was somewhat attentive although they had security doing hotel work. The hotel seemed not to be able to provide the minimum to keep the business functioning with things like providing towels, trash bags and toilet paper.
Cons: There was absolutely no service. Why are you even open.
Poor 1.0
Pros: Used to be nice. The condescending staff ruins it.
Cons: The staff.
Good 7.0
Pros: In a word, location. And the morning breakfast wasn't bad.
Cons: The staff could have been friendlier.
Good 7.0
Pros: It looked really nice, but the room we stayed it restroom needs an update as the elevators
Cons: Restroom small outdated and the elevator to garage as well
Poor 1.0
Pros: The location is the only positive about this place. Its close to the airport, restaurants, retail shops, and grocery stores.
Cons: There was a bed bug crawling on the dingy couch. We changed rooms. Second room was filthy. Dirty sheets on bed. Socks on floor, dirty towels folded neatly like new. Phone and tv remote were filthy. Front desk and manager rude &dismissive. Low class pl
Good 7.0
Pros: Location and free breakfast Liked refrigerator and microwave in room.
Cons: No windows in room. Only a lighted glossed glass. Extremely small bathroom
Excellent 10.0
Pros: Location, breakfast
Okay 4.2
Pros: Size of suite
Cons: Understaffed checkin desk Needs renovations badly
Okay 5.7
Pros: Staff was kind and accommodating
Cons: We waited for 45 mins for the shuttle after being told it would be 10-15. It was around 7 p.m. and my twin 4 yr olds were melting. Room was old and run down. There was a loud horn that sounded like a barge horn that went off multiple times a minute for a number of hours until early morning. I pointed it out to staff and they said they would look into it but we never heard from them after. We were using noice-canceling machines and I was using ear plugs and I could still hear it. Will all of the choices around LAX, I just wouldn't choose this hotel again. The Embassy Suites North is much nicer. I would give this hotel a 1 or 2 out of 5. I would give the North hotel 4.5.
Good 6.0
Pros: the room was good expect the the shower Water was not drained well take 1/2 hour Or more for the next one to shower
Cons: The shower
Okay 5.0
Pros: It's a bit "crowded and stuffy"
Okay 5.0
Cons: My bathroom had a leak somewhere.. There was water on the floor that leaked into the kitchen area. There's only 1 small vending machine for the whole hotel that had snacks. But the $2 soda machines where on every floor. Parking was $30 a night.why?
Excellent 10.0
Pros: Very pleasant environment. The suites are large and comfortable. The all inclusive breakfast was high quality. A clean, interesting and family friendly place.
Okay 4.0
Pros: Embassy Suites was were always a favorite. This property is old and tired, needing a complete makeover. There was no heat in our room, and we were brought a small space heater when we complained. Not good.
Cons: The room was only average in décor, dirty in places and the molding in the bathroom was separated from the wall. No heat in winter leaves a great deal to be desired. Parking at $29/night was a bit much. We were told we could park on the street.
Okay 5.0
Pros: The suite was roomy.
Cons: The pool smelled bad, would be better if there was an outdoor pool and maybe a limit to the amount of people in the pool.
Excellent 8.2
Pros: I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.
Okay 5.1
Pros: The bed was new and comfortable. They allowed late check-In.
Cons: There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.
Excellent 10.0
Pros: I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..
Embassy Suites by Hilton Los Angeles Int'l Airport South - El Segundo
Rated no. 15
7.6
Good 7.6
Based on 1,146 reviews
Details
Reviews

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