good value for money
hotel facilties and location
comfy room, good breakfast, no problems arriving late. Very much a business hotel. Could do with better directions from airport
British breakfast with scrumble egg and sausages. Drinks and sweets services. 24h/24h desk. Near East Midlands Airport but more than 1 mile walk. Calm but we stayed in low season. BOOKING_com false price for a 4 adult room booked. We had to pay 15 gbp per night/per adult if more than 2 adults in room. The 4 adult room was a double bed with sofa. Sofa bedding was not done, we had to do ourself our bed for 15 gbp per night/per adult supplement! Not enough light in the room. Old tv set, with all channels a little scrumbled.
The staff were very friendly and helpful. The shuttle from the hotel was speedy and efficient We ate in the restaurant but were dissapointed by the choice, partivularly as ran out of fish which was one of the 4 items on the menu. In addition the air conditioning leaked over my 5 year old's bed and he was forced to share a single bed with another adult.
Breakfast was horrible
Excellent location for the airport, the staff were very friendly and efficient and the rooms were well equipped and comfortable. We spent a very relaxing evening there and were also able to have something to eat, despite the late hour of our arrival. The buffet breakfast was also excellent. No negatives.
Just served a purpose Told there would be a shuttle and there wasn't
Ease of checking in and out, self service breakfast. Choice of breakfast, I would have preferred and better selection, a bit basic.
On airport campus and had car parking facilities The hotel provided me with all I wanted for access to airport
Perfect for a Business stay. Good value for money. The staff can't do enough for you. Mattress wasnt great
Staff friendly & clean well equipted room no complaints
My single room was of the quality I expected (upon arrival), for the price paid. The advertised freeview TV was unobtainable, however, I did not raise the issue with reception, due to a meeting elswhere on the evening of my stay. When preparing to leave my room, I noticed stains and damage to both pillow cases.(Unacceptable at any accommodation). The public areas were in dire need of refurbishment. The hotel bar was of a standard similar to hostel accommodation, with damaged light fittings, delapidated shelving and a filthy carpet running fully through the lounge area.
Good location, friendly staff, clean, beautiful building Double bed was extremely small, no frigde in the room
A very Interesting & Unique Environment There was a conference for delegates happening at the time of my visit and a few of them were stood at the front doors smoking (dont have a problem with this!) and were spitting, which I do have a problem with!
Was contacted just before my stay to confirm the booking and was offered packed lunches for the event I was attending. Was made to feel very welcome upon arrival and at all stages during my stay. Nice room, compact but well laid out and with good facilities. Lovely building and grounds. Secure parking. Great breakfast. Packed lunch was lovely and the supporting information on the event I was attending was very welcome. No bad points as such, if I was picky I'd have liked a more powerful shower but that's being really picky!
Very pleasent building quite, rooms were very clean and adequate for overnight stop. Booked a double room but was given a single! Changed with no fuss but double bed a bit small for 2 people, hence spent most of the night not trying to fall out rather than sleeping.
Clean, crisp, exactly what it says on the tin, no frills good value, would definitely stay there again.
the location was easy to find and easy to get to Derby city centre..It was my second stay and I will be returning. liked it all
Cheap (Double)room too small
The rooms were very good modern and of a high standerd of finish. good that free onsite parking was available.
Location was excellent for our needs as it was a 2 minute walk from the train station. Very clean and modern hotel with friendly staff. Stayed in a twin room and the mattresses were very hard which did not allow for a very comfortable sleep.
Clean and tidy.Dinner in the restuarant was good
It was convenient for the train station and the Pride Park Football Ground and had all the essentials for a short break. The view from the room was of waste ground. We didn't get many towels (one hand and one bath towel for two people).
Good facilities, clean and comfortable, good value. Could not alter heating in room as control appeared to be fixed; it was so hot it gave me a sore throat. I opened window but then had 24hr noise from railway station, although this was not a problem as managed to sleep through. Hotel situated in a very large business park/area with building work ongoing; got lost a couple of times. No signposts showing hotels.
Well appointed funky hotel and room with everything needed for an overnight stay. Breakfast good Staff friendly and helpful Outlook a bit grim at the moment as building work in grounds continues
The room was really nice and clean. The location so close to Pride Park was great as the reason for the nights stay was to tie in with the game.
Excellent clean facilities. Good in room entertainment. None
Modern hotel, rooms small, bed not comfortable, staff pleasant, good breakfast. OK for 1 or 2 nights
This is a new and smart hotel with a cheerful and enthusiastic reception staff. It is very convenient to the city centre and very close to the station. There is a generous car parking area and the access from the a52 and the city are very easy. Some of the room facilities were basic - no bath - no hook to hang a towel or coat in the ensuite. Tap on the basin did not overlap the basin fully so tended to spread water over the adjacent surface. Early morning noise from the trains marshalled overnight in the adjacent sidings (motors started at 0500hrs)might disturb a very light sleeper.
Extremely comfortable bed and close proximity to the airport very expensive drinks
It was convenient to the airport Nothing
Ideak location for airport
Only stayed a few hours due to late flight so really can't comment
Close to the airport The price was extortion.
Distance to event at Donington Race Circuit Pool was closed, which was one of the reasons we chose the hotel
very comfortable, friendly environment, from which to enjoy the onward journey refreshed and rested.
nothing it was dierty !!!!!!!!!!!!!!
This was a comfortable relaxed stop off overnight before a flight. I had a small hot snack in the bar at 1000pm which was welcome but I would have wished the standard of the fish cake to be a bit higher.
atmosphere kids running up and down hallway at 4-30am
Staff were very attentive and extremely welcoming Nothing - All good
Felt more like a hotel than a lodge. 3-star standard, spacious rooms, good location No
The goood thing with Premier Inns you know that you are going to get good service and you know what to expect in their hotels. I like staying at Premier Inns Nothing
Th checking in was excellent, both for speed and information. The room was adequate and probably just about value fro money. The first room that we were offered (room 2) smelt distinctively of smoke and, being non-smokers, we complained. The 2nd room was ok.
Evening out with friends Would not change a thing
It was the best Premier Inn I have stayed and I stay in a lot of Premier Inns The food was very god and the staff were excellent, they could not have been more helpful and all with a smile on their faces.
friendly staff no
Really friendly staff breakfast really good value
Bar and resaurant on site.Quiet clean rooms and location.
The rooms are comfortable with nice furnishings. Excellent breakfast and restaurant.
Pool area was superb Nothing
Generally a nice hotel with a good atmosphere and facilities French Onion Soup
The rooms are comfortable and well kept.
Staff were very helpful. I requested if we could just have soup in the restaurant at lunch time when they were setting up for the evening and we were able to, which was nicer than sitting in the open area.
The dinner at the hotel was excellent and the wait staff were more than accommodating – they helped make the evening very enjoyable. Really nothing to complain about. It is a very nice hotel and provided us with a great base.
The food was outstanding, the pool and jacuzzi relaxing and staff could not do enough for you, and with a genuine smile always.
The meals at this hotel were excellent Our room had a night storage heater and was very cold. We had to request an extra heater which they promptly brought to our room. During the night we could hear every 2 mins. a fan going off from one of the balconies outside so didn't get any sleep. We therefore curtailed our stay to only one night
Very little. Reception, pool reception and restaurant recpetion were untidy and a mess of bits of paper. Pool chaging area was littered with janitor's equipment and materials. £144 for a dbl bed boxroom is ridiculous. That this is a 4* hotel is incredible.
good location for the family visit the bed was too hard!
room was small no bath and why no towels ?
Large bath towels Small room, noisy, tatty furniture, lightbulbs not working, no TV remote, cigarette burn in duvet, winter duvet in summer................
Ease of check in and out.
Restaurant was excellent value for money with polite and cheerful staff
Good staff Parking arrangements did not have a rear entry so a walk up a steep slope was required
Kitchen equipment desoite lack of cooker No hot water. No cupboards in room. Inadequate towel size. Filth and dust under beds. The taps barely ran water - no water pressure, clearly plumbing requires attention.
Hostel staff very nice and helpful poor internet connection
It was close to the main city They did not want me to use my credit card, but cash was better? then they gave me a non headed receipt. Oh also they also wanted £10 deposit for the key, and in the morning there was nobody to give the deposit back. Got my £10 back in the end. Its a over priced hostel but clean.
The room was clean and tidy No storage for clothes, so had to live out of bag. The tv was mistuned and only had an indoor aerial. Could not get internet to work.
Price No lockers in the shower room.
the stafff is very nice and friendly, the hotel is very nice as well. It's a very clean hotel, I may go back to there next time when I need. The toilet is very clean, and the shower room is very clean. Everything there makes me satified and comfortable. It's very worth staying there.
Great dinner, bed & breakfast rate of £99.0 and quality of dinner and service was excellent . Superior room = suite which was a bonus Will be back none
The food was absolutely fabulous, and the room beautiful, really fresh and clean. The bed was wonderfully comfy. The fact that some residents were allowed to run riot outside my room until 4am and the fact that when checking out and complaining nothing was deducted from my bill.
the staff were really helpful and friendly. the room was lovely and the 4 poster bed was a lovely surprise. This hotel was a fantastic base camp for a weekend at the download festival.
This is an old building with lots of character and they have not tried to change the built in features of the place. I had a great room with an enormous bathroom. All the staff were helpful and polite.
The hotel's elegant understatement was very relaxing and enjoyable. The evening meal and breakfast were both excellent
Everything was perfect
The presentation of the Dinner was excellent, very pleasing to see and very tasty. The room was of high standard, although we arrived late and left early we found the hotel very comfortable and will use it again via your service again when we next trval from East Midlands Airport. We are considering using this Hotel for functions of our charity Lions Clubs International, which as you probably know are the largest Service Organisation in the World with 1.4 million members in 44,000 clubs throughout the world. The location of this hotel is just minutes from the airport and we will recommend it and the services of Bookings.com to other clubs when travelling from, or visiting the area. Thanks for a nice comfortable night bthat made our trip to the usa a good start. There was nothing to fault, the staff were so helpful, the food was excellent and good presentation, a credit to the hotel, the room was excellent so no bad points from us.
Close to me temp place of word Friendly breakfast waitress
The Charactor, atmosphere and the excellent food Aircraft noise
The evening meal as everything that I ordered was to my exact instructions and was very enjoyable and tasty. N/A
The hotel was ideally situated close to the railway station for the purpose of my visit and for someone who had never been in Derby before.
The room was very quiet and comfortable and the staff extremely friendly.
although discounted room rate breakfast was really expensive - 11-50 for continental!
Bar prices and quite exorbitant charge for breakfast which we chose not to have.
The Food and Hotel staff, nothing was too much trouble it made the weekend n/a
The Hotel was beautiful, clean and modern and I would recommend a stay here to anyone Nothing
excellent and helpful staff no
The central location and ease of getting to where I wanted to go.
Location All satisfactory
Staff helpful and nice but without the forced effect ypu get through training to be nice if you get my meaning. Food excellent. Plus best coffee I've had in a long while came from the barman. Dark room at night Bit pushy on buying bottles of wine with evening meal. Cold shower curtain envelopes you
Very warm hotel, as it was freezing out side. Good parking, as it is in the city centre. Very modern hotel. Tea and coffee cold, as it was in flasks at breakfast, but apart from that it was a good selection of food on offer.
Easy access to town centre, nice bar, clean room think your breakfast price is a bit expensive,hence all three times i have stayed i go to the little cafe next door
the whole hotel, staff everything made us feel very welcome
The location of the hotel is good for visiting the centre of Derby, and the rooms are of a good standard for the price Following a dispute over the night I stayed/booked at the hotel, the resolution to this was completely unsatisfactory.
It was lovely and warm
The comfortable beds and free parking,all staff appeared happy!
Nothing ! They forgot the alarm clock + newspaper + Staff at the reception very unfriendly + Too hot in the room because of the heat system, with an AC very noise!
very central,smart hotel no lift having to struggle up two flights of stairs with cases, finding after a whole night sweating that theirs a fan in the wardrobe.
It was warm, relaxing and very friendly, loved the hotel and will go back. could not find anything wrong such a pleasant stay thank you.
Free car parking
Superb! Can't fault The Staff Of Life in any way. Room was fantastic, airy, light, warm and spacious, and yet still cosy, romantic and well equipped. Large lcd tv with Freeview, fresh milk and massive en suite shower. Oh and a bloody lovely big, comfortable bed. Underfloor heating Could have done with an iPod dock. Oh and the towels were a bit rough for me, but I understand some people like that! But I am being picky!
Nice village location. Close to Donington Race Circuit.
Very friendly, lovely location and good food. Long trek with bags up to top room
warmth of welcome, and quality of accommodation
I liked the friendliness of the staff and the home from home feel. The food was pretty good too.
Nice quiet pub with a good restaurant, superb food and friendly staff. Check in times are a little rigid - but that's been pointed out elsewhere.
Lovely Place to stay pretty village No Bad Points
This is a smart country pub with comfortable, well-designed rooms. The mainly young staff are friendly. Evening meal very decent; breakfast very good. Nothing.
Beautiful location, very clean and well maintained.
Good food and very pleasant staff.
Beautiful location, very helpful and friendly staff. Cottage room very comfortable and quiet. We stayed on a Saturday night and there was a wedding party who rather monopolised the outside bar seating area. Noise from evening function was minimal thoughh so not too intrusive.
VERY comfortable No
Lovely position Staff very welcoming and coped well with different family members arriving at different times Check out lengthy due to staff sickness
The location is beautiful (even though foggy with the river level high). The dinner (including teh Cahteau Cissac 2000) was excellent. We appreciated the friendliness of the staff and the quietness of the location - surprisingly little noise from the airport.
Staff were all extremely helpful and courteous, from the moment of arrival. The location is picturesque. Meals were very good (although a little on the expensive side) charges for bottled water with meals were rather high
Staff were very helpful,food in the brasserie was excellent and well presented. Cottage rooms were a long way from the car park.
Unique combination of traditional and modern. Staff generally excellent and welcoming. Peaceful setting was compromised by large and boisterous wedding party into the early hours. Also limited access to some parts of the hotel.
The lovely surroundings and the river Yes - room not cleaned properly, found wrappings belonging to womens personal items on toilet floor.
Calm,quiet comfort. Excellent food. Single room on the small side.
Fantastic location and very helpful staff. Because we were having a reunion with a group of friends for the first time in many years I was unsure of the numbers able to attend until the last moment, however the staff were very accommodating and provided a separate dining room for us which really helped us to have a memorable night. No
It was close to the wedding we were attending and reception was always manned This is the second survey and we only stayed 1 night it is overkill, also the bed was hard and the bathroom was smelly but everything else was fine
The hotel was conveniently locaated for donnington park and the the staff and food were excellent nice clean room
frindliness & cleanliness of hotel & good food
Great welcome from the receptionist, friendly and helpful staff throughout. Good, clean hotel, ample parking.
Quite near to airport - taxi a charge of £6 without meter to departures in the morning. There were only 2 tea bags for the tea making facilities - meant if we had one on arrival we couldn't have one in the morning.
My compliments to your Restaurant staff on the evening of the 26th, the poor girl who's name we never got was working herself to the bone and kept a proper attitude towards the customers and the chef in the kitchen was totally worked out but kept the food standards high and surprisingly, taking into consideration the time of night 11:00 P.M. was still trying to satisfy the customers with food and to our surprise did not walk out telling everybody to get stuffed. He worked,as we were under the impression totally on his own in the kitchen, my wife owned a pub and knows what kind of gratitude should be considered towards the staff who has to work under these conditions, under staffed and over worked and all of the customers seemed oblivious as to what they were putting up with as they never openly complained, some customers were asking for a meal for 6 people at 11:00 P.M. and were politely refused because the chef still must have had about 6 previous meals to complete, now these people will probably complain but I think you have to draw the line somewhere as staff would still have to clean up and prepare for meals in the morning. I think a review of the hotels requirements over an extremely busy week- end should be more considered, some management are not bothered what other employees have to do to keep up a franchise reputation as long as they do not have to participate, I think if management had to cover on a particular week-end when the hotel is busy they may take a differen attitude towards staff coverage. We as customers were slightly inconvenienced but because we have been in the business we understood but how many others would.
Good no frills hotel with excellent service Staff a little strectched at breakfast.
I only stayed one night but i found the hotel and its staff so welcoming. The room was so clean and everything was there that you needed. Breakfast was very good and you could eat as much as you liked. The staff were always at hand to help you if you needed them.
Its close location to East Mildlands Airport, warm welcome by staff, cleanliness and comfort It would have been helpful to have had access to a shuttle service to airport and car parking facility (other than on the night of our stay)
Decor and everywhere clean and fresh None
good value,friendly staff and great bedrooms, restaurant a little quirky and food quality variable..............but better than most hotels at this price.
Convenience & quality of accommadation, great Breakfast and very comfortable
Friendly staff and good food. Car park too small
Large room, clean and quiet thick walls.We were not disturbed by nearby airport at all. Pleasant staff, nice decor.Helpful staff in dining room and reception. Breakfast was buffet style and the cooked food was a little overcooked. Presentation of food wasn't up to continental standards, perhaps we expected more , as full breakfast was £10 per head- too expensive for family i should have thought..
Reception were extremely helpful Bar area not pleasant and staff not helpful
Quiet and relaxing. Good location. Everything was fine.
I enjoyed everything about my stay - in particular use of the facilites - the pool was warm and inviting only one thing - the jacuzzi was out of use at the time
It was really near to the airport. We were woken up at 5am by the people in the room above us who then kept us awake for over an hour and a half. However, the receptionist was helpful when we phone him to complain!
The room was very tastefully designed. The bathroom was very nice! Good value for money. Bathroom doors should be 100% frosted! We were not advised adequately about the underflor heating, and the need to turn the temperature up gradually as the pipes really do hold the heat!
Every so often you come across a Gem ! this is certainly one, there is nothing to fault. Natasha is an excellent host has pride and total care for her property. Staying in 60 + hotel per year in the UK, this is up in the top 3 . If you get the opportunity give it a go, I imagine that in the summer this must be an amazing place to stay. thankyou. Trying to get into the hotel front door ! ..
Excellent disabld facilites. Very friendly and most helpful staff. More than ample food! Not sure if it is an hotel side problem but the dining was very good but with an inadequre wine list to complement the otherwise very good food.
Immaculate, clean and luxurious. Management extremely helpful and much thought has gone into the facilities in the room. Restaurant and bar had a comfortable atmosphere and the menu although we did not eat there looked excellent at very reasonable prices. Will definitely visit again.
A lovely relaxing family run hotel. I needed an early breakfast due to business and they were very obliging. The attached Bubble Inn is also excellent with a superb menu.
My room was excellent. Large. clean and very well laid out with a setee and coffee table to relax comfortably and watch TV. Bathroom was very good and very clean. The area has some beautiful scenery and The Donnington Park Farmhouse is a great place to stay and enjoy travelling around the local villages and pubs. I will be staying there again when I'm next in the area.
The style and character of the hotel. Very comfortable and clean. Spacious rooms. The fitness did not have hours that were convenient for me. 24/7 would be ideal, but if it opened at 5am or 6am, that would have been nice.
Very friendly and helpful staff. Lovely bedroom. Good dinner menu and breakfast. Would recommend this hotel.
everything was fantastic My only gripe was that the plates were cold at breakfast
It was supposed to be relaxing but there was cheer leading convention staying at hotel who did not respect that others were staying at the hotel and woke every one up at 700 am coaches shouting in corridor took over hotel no area to sit where it was quiet woken up overnight as well with the noise but i realise tis was not the hotels fault but i have never been anywhere where guests were so noisy.
Very comfortable good parking very good over all package
Everything was fine!
Very nice stylish hotel with very good fitness and swimming pool, tasty breakfast
Good ,friendly staff and facilities Room was very hot ,window hardly opened so uncomfrotable on a hot evening .bed mattress had seen better days but other than that everything else fine
breakfast old, uncomfortable bed
the relaxing atmosphere the cold shower