Pros: I LOVED the fact that neither of my flights were delayed
Aug 30, 2016
Five hour delay for a one hour flight
Cons: The flight was exactly 5 hours delayed (scheduled for 5:20 PM and departed at 10:20 PM). There was a small apology but that was it- no food or drinks offered, no voucher, etc. It was very disappointing. When we got on the plane, there was a 45 minute baggage loading delay. It seemed like there could have been more haste involved in loading considering at that point there had already been a considerable delay. The worst part was, there was very little update the whole time. At one point we were told there was a technical issue so a new plane was being brought in from Grand Cayman but they time delay kept increasing without an explanation. I understand delays but to have no updates is just inconsiderate. It just seemed like there was no consideration. I will not fly with this airline again.
Aug 28, 2016
Pros: Wonderful to enjoy the only non-stop jet service from Cayman Brac direct to Miami.
Aug 14, 2016
Pros: Free luggage check in 2 bags
Free run rum punch
Cons: Absent entertainment (no tv, movies)
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