Overview

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Changsha New Empire Hotel

No 399 Tongzipo Rd, Changsha 410013, China
+86 731 8898 9999

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+86 731 8898 9999

Overall guest ratings

8.0/10 Good
Based on 517 reviews

Review highlights

  • 9.4
  • 6.7
  • 4.6
  • 4.4

Good to know

  • Comfortable beds
  • Good accessibility by car
  • Great shopping

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    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 517 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.6 "Only 56% found the staff to be friendly enough."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.2 "Food is average."
    • 5.4 "Average comfort."
    • 4.6 "Rooms are not good."
      4.4 "56% said rooms were small."
      0.9 "91% complained about the bathroom."
      1.9 "Air conditioning was criticized by 81%."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
    • 4.4 "Breakfast is below average."
    • 3.6 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.1 "Terrible value."
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    Overall rating

    8.0 Good
    Based on 72 reviews
    • 9.5 "Terrific location."
    • 6.8 "Service is ok."
    • 5.0 "Average comfort."
    • 4.3 "Rooms are not good."
      4.1 "59% said rooms were small."
    • 3.4 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.2 "Terrible value."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    Based on 413 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.4 "Food is average."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were small."
      0.8 "92% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
    • 4.3 "Breakfast is below average."
    • 3.4 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.2 "Terrible value."
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    Overall rating

    7.3 Good
    Based on 31 reviews
    • 9.5 "Terrific location."
    • 7.1 "Good service."
    • 4.1 "Rooms are not good."
    Good to know
    "Comfortable beds"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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