Overview

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Changsha New Empire Hotel

No 399 Tongzipo Rd, Changsha 410013, China
+86 731 8898 9999

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+86 731 8898 9999

Overall guest ratings

8.1/10 Excellent
Based on 474 reviews

Review highlights

  • 9.3
  • 6.6
  • 4.9
  • 4.6

Good to know

  • Comfortable beds
  • Good accessibility by car
  • Great shopping

Nearby

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    Amenities

    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Safe
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 474 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.7 "Only 67% thought the service was professional."
      5.0 "Only 50% found the staff to be friendly enough."
    • 6.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.7 "Food is average."
    • 5.5 "Average comfort."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were small."
      0.9 "91% complained about the bathroom."
      2.5 "Air conditioning was criticized by 75%."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
    • 4.6 "Breakfast is below average."
    • 3.6 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.5 "Value below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.0 Good
    Based on 71 reviews
    • 9.4 "Terrific location."
    • 6.6 "Service is ok."
    • 5.1 "Average comfort."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were small."
    • 3.5 "Value below average."
    • 3.5 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    8.4 Excellent
    Based on 374 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 6.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Food is average."
    • 4.8 "Rooms are not good."
      4.3 "57% said rooms were small."
      0.8 "92% complained about the bathroom."
    • 4.5 "Breakfast is below average."
    • 3.5 "Value below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 28 reviews
    • 9.4 "Terrific location."
    • 7.0 "Good service."
    • 4.5 "Rooms are not good."
    Good to know
    "Comfortable beds"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou
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