Overview

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Kempinski Hotel Changsha

419 Shaoshan Road, Changsha 410007, China
+86 731 8463 3333

£92+

Overall guest ratings

9.4/10 Excellent
Based on 2,196 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.0
  • 6.9

Good to know

  • Comfortable beds
  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Bring the kids when you stay at Kempinski Hotel Changsha in Changsha and they can enjoy the free kids' club. Guests can take a dip in the indoor pool or grab a bite to eat at Elements Restaurant, which is one of 5 restaurants and serves breakfast, lunch, and dinner. 3 bars/lounges and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs and iPod docks.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Airport shuttle
    • ATM on-site
    • Child-friendly
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    Based on 2,196 reviews
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.1 "91% thought, the hotel was modern."
    • 8.9 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      9.1 "91% said the facilities were very new."
      9.3 "93% found the grounds to be nice."
    • 6.9 "Bar is ok."
    • 5.6 "Internet is average."
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    Overall rating

    9.4 Excellent
    Based on 285 reviews
    • 9.4 "Perfectly clean."
    • 9.2 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.1 "91% thought, the hotel was modern."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.2 "92% said the facilities were very new."
    • 8.1 "Rooms are great."
      8.6 "86% said the beds were comfortable."
      8.7 "87% thought the view was good."
      7.7 "77% thought rooms were spacious."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.8 "88% said the reception staff was great."

    Overall rating

    9.4 Excellent
    Based on 505 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.6 "Vibe was good."
      9.4 "94% thought the hotel was luxurious."
      8.7 "87% thought, the hotel was modern."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.8 "Nice rooms."
      9.2 "92% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
      8.6 "86% thought the view was good."
    • 5.7 "Average value."

    Overall rating

    9.5 Excellent
    Based on 1,251 reviews
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.2 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.4 "94% thought, the hotel was modern."
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.3 "93% said the facilities were very new."
    • 9.0 "World class service."
      9.1 "91% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.2 "Rooms are great."
      7.6 "76% thought rooms were spacious."
      9.2 "92% said rooms were clean."
      8.5 "85% said the beds were comfortable."
      8.9 "89% thought the view was good."
      8.4 "84% appreciated the modern rooms."
    • 6.7 "Bar is ok."

    Overall rating

    9.3 Excellent
    Based on 153 reviews
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.2 "Awesome vibe."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 7.8 "Good location."
      7.9 "Easily accessible by car, said 79%."
    Good to know
    "Comfortable beds"
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou
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