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DoubleTree by Hilton Charlotte - Gateway Village

895 West Trade Street, Charlotte, NC 28202-1122, United States
+1 704 347 0070


Overall guest ratings

8.4/10 Excellent
Based on 503 reviews

Review highlights

  • 8.9
  • 7.2
  • 6.5
  • 4.4

Good to know

  • Near city centre
  • Friendly service


    show all


    The Doubletree Hotel Charlotte-Gateway Village in Charlotte's uptown Gateway Village is conveniently located just off I-77, six blocks from the downtown Charlotte Convention Center and nine blocks from the Charlotte Visitor's Bureau. Bordered by the beautifully landscaped grounds of the Johnson & Wales University campus, we're just 15 minutes from Charlotte Douglas International Airport and within easy reach of various exciting Charlotte attractions, including: Lowes Motor Speedway, Carowinds Theme Park, Discovery Place, University of North Carolina at Charlotte, Verizon Wireless Amphitheater, Johnson C. Smith University, Concord Mills Mall, Ray's Splash Planet, Bank of America Stadium - Home of the NFL Carolina Panthers, Time Warner Arena - Home of the NBA Charlotte Bobcats, Restaurants, nightlife at the EpiCentre, Johnson & Wales University. Guests visiting the Charlotte-Gateway Village area on business will also enjoy convenient access to a number of local businesses and corporations, including: Bank of America, Duke Energy, Wells Fargo, Accenture, Ernst & Young, Zenith Insurance, IBM, AT&T, Time Warner. Our convenient hotel location, trademark hospitality, and great hotel amenities make our full service hotel in Charlotte a perfect fit for short term, extended, or corporate stay travel. Spacious, contemporary Charlotte hotel rooms with a residential appeal feature incredibly cozy Sweet Dreams beds and all the comforts of home, including: Oversized work desk, Two dual-line phones with voicemail, conference capability and data ports, Remote controlled, Internet enabled television with On-Demand movies, music, and games, Express checkout with e-mail receipt, hotel guest survey and hotel information channel, Wolfgang Puck coffee makers, iron and board, hairdryer, Laptop compatible safe, Wireless high-speed Internet access (for a nominal fee), MP3 compatible sweet dreams clock radio, VIP amenity choices available. For your enjoyment, our hotel also provides an extensive hotel-wide amenity package that includes: Sparkling outdoor saltwater pool, Complimentary 24- hour access to our well-equipped business center, 2,000 square feet of meeting space perfect for small board meetings, training classes, receptions, On-site hotel dining in Orchards Restaurant and Exchange Lounge and room service available, Complimentary 24-hour access to our state-of-the-art fitness center featuring Precor equipment. Start your day with a hearty breakfast buffet in the hotel's Orchard's Restaurant, serving all your favorite menu selections for breakfast, lunch, and dinner in an upscale dining atmosphere. Or relax with conversation and cocktails in our inviting Exchange Lounge. At the Doubletree Hotel Charlotte-Gateway Village, your comfort is our concern. Be our guest, and enjoy a truly exceptional stay in Charlotte, North Carolina, complete with our signature warm chocolate chip cookie at hotel check-in!

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 503 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.2 "Good location."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Rooms are ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 4.4 "Breakfast is below average."
    • 3.1 "Terrible value."

    Overall rating

    8.3 Excellent
    Based on 316 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.8 "Tasty food."
    • 7.4 "Good location."
      9.1 "City centre within easy reach, said 91%."
    • 6.3 "Rooms are ok."
    • 4.0 "Breakfast is below average."
    • 2.7 "Terrible value."

    Overall rating

    8.1 Excellent
    Based on 80 reviews
    • 8.7 "Great service."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 7.4 "Good location."
    • 6.7 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 55 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
    • 6.6 "Rooms are ok."

    Overall rating

    8.9 Excellent
    Based on 50 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.0 "Good location."
    • 6.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    great staff
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