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Pros: Seat was very comfortable and lots of leg room. Food was good.

Pros: The plane was comparatively clean

Cons: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Pros: Nothing

Cons: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class

Cons: very rude and extremely racist group. I will not fly them again.

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: All

Cons: Keep up the same spirit

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Cons: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: Ticketed as Finnair, a USAir A330 now operating as American Airlines. Biz class is outstanding with 1-2-1 lay-out. Very spacious and comfortable. Much, much better than the tired B777 I flew outbound from Chicago to LHR. That one had the old, slanting "flat" seats whereas this plane has fully lie flat seats. The crew was the thing that really made the difference: thoughtful with great attention to detail.

Cons: Delayed because of later arrival of the inbound to LHR.

Pros: All

Cons: Keep up the same spirit

Pros: The movies in the flight

Cons: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Cons: There is no entertainment, not really required on a short flight but nice when offered.

Pros: such a big difference in size of aircraft, very comfortable and great crew.

Pros: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Cons: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Cons: flight was late.

Cons: My bags did not make it to the destination. This caused me to miss a bus and train.

Pros: The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Pros: Departed and arrived on time

Cons: Stop the sardine can treatment of passangers

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Pros: Finnair is the best!

Pros: Seats were comfortable. The blankets and pillow were an amazing addition and made the flight more comfortable.

Cons: Would have enjoyed free WiFi

Cons: Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate.

Pros: Good seat

Cons: Delayed flight

Pros: Captain gave some nice hotspots to look out for as clear day.

Cons: Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: Flight got cancelled

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Excellent airline

Cons: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience

Pros: Amazing and helpful crew. Great seat.

Cons: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.

Cons: Nothing

Pros: the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.

Cons: Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.

Pros: The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane.

Cons: The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight.

Pros: Aer lingus is the most comfortable way to travel

Cons: We ran a little behind; it would have been helpful for them to let us know they were running behind. Once you go through USA customs, there arent many options for refreshments or comfort. If I had known my flight would take off and hour and a half late, I would have been able to bide my time better.

Cons: No USB charging point working and I had purchased on board wifi

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: All

Cons: Keep up the same spirit

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Cons: Boarding process could have been smoother

Cons: Clean up the planes better

Cons: - Leave in time - Working onboard entertainment system

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: meal

Pros: The crew and service were welcoming, caring and attentive

Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Pros: The connection was way too tight.

Cons: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Pros: Great crew