Overview

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Hyatt Place Charlotte Airport/Lake Pointe

4119 South Stream Boulevard, Charlotte, NC 28217, United States
+1 704 357 8555

£92+

Overall guest ratings

8.7/10 Excellent
Based on 1,051 reviews

Review highlights

  • 10.0
  • 9.1
  • 6.4
  • 6.2

Good to know

  • Spacious rooms
  • Professional service
  • Good access to airport
  • Friendly service

Nearby

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    About

    Guest rooms feature the Hyatt Grand bed, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi, 24-hour Grab & Go food outlet offers made-to-order fare. Enjoy our complimentary a.m. Kitchen Skillet, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.

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    Hyatt

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Coffee shop
    • Free airport shuttle
    • Free long-term parking
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,051 reviews
    • 10.0 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 9.1 "Terrific location."
      9.4 "Good access to the airport, said 94%."
      8.3 "Great parking, according to 83%."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Easily accessible by car, said 71%."
    • 9.0 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.3 "83% were happy with the shuttle service."
    • 7.5 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 6.2 "Internet is average."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.8 "Disappointing food."
      3.1 "69% did not enjoy the desserts."
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    Overall rating

    8.9 Excellent
    Based on 536 reviews
    • 9.2 "Terrific location."
      9.5 "Good access to the airport, said 95%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      7.9 "79% were happy with the shuttle service."
    • 8.4 "Bar is amazing."
    • 7.6 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% said the rooms were modern."
    • 4.7 "Disappointing food."

    Overall rating

    8.6 Excellent
    Based on 336 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Location is great."
    • 7.4 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.2 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 6.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.5 "Disappointing food."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 52 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 7.0 "Good cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    8.8 Excellent
    Based on 126 reviews
    • 9.2 "Excellent value."
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Disappointing food."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Professional service"
    "Good access to airport"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great staff
    great room
    living room area
    hyatt place
    staff was very friendly
    place favorite
    helpful staff
    clean room
    sports bar
    close to the airport
    great breakfast
    shuttle to airport
    airport staff
    young lady
    clean and staff very helpful
    stay in charlotte
    staff was personable
    comfortable bed
    complementary breakfast
    great value for the money
    think hyatt
    small microwave
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