Overview

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Hyatt Place Charlotte Airport/Lake Pointe

4119 South Stream Boulevard, Charlotte, NC 28217, United States
+1 704 357 8555

£82+

Overall guest ratings

8.8/10 Excellent
Based on 1,029 reviews

Review highlights

  • 10.0
  • 9.3
  • 6.7
  • 6.0

Good to know

  • Professional service
  • Good access to airport
  • Friendly service

Nearby

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    About

    Guest rooms feature the Hyatt Grand bed, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi, 24-hour Grab & Go food outlet offers made-to-order fare. Enjoy our complimentary Gallery Kitchen Breakfast, with daily customizable breakfast bowls and yogurt parfaits.

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    Hyatt

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Coffee shop
    • Free airport shuttle
    • Free long-term parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,029 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Terrific location."
      9.0 "Good access to the airport, said 90%."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Great parking, according to 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      5.0 "50% thought the kitchenette was ok."
      6.2 "For only 62%, the tv was ok."
      6.0 "Only 60% said the rooms were modern."
    • 6.0 "Food is average."
    • 5.6 "Internet is average."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
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    Overall rating

    8.9 Excellent
    Based on 452 reviews
    • 9.4 "Terrific location."
      9.1 "Good access to the airport, said 91%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.9 "Good value."
    • 7.9 "Good breakfast."
    • 7.1 "High comfort."
      8.0 "80% thought rooms were spacious."
    • 6.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
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    Overall rating

    8.5 Excellent
    Based on 360 reviews
    • 9.1 "Terrific location."
    • 8.9 "Good value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Food is average."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall rating

    8.6 Excellent
    Based on 92 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 6.8 "Average cleanliness."
    • 6.4 "Rooms are ok."

    Overall rating

    8.9 Excellent
    Based on 123 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.0 "High comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.9 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.0 "50% thought the kitchenette was ok."
    • 6.1 "Food is average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Good access to airport"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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