Pros: Very quick and helpful employees. We were in and out in <20 minutes.
Cons: When reserved on Kayak, the only warnings about extra fees were for add-ons, extra drivers, insurance, etc. We specifically made this reservation because we were trying to avoid an excessive one-way rental fee, and this was not included in any mention of possible extra fees. When we dropped off the car, we were forced to pay a one-way fee of >$150. This is very deceptive by Avis/Kayak.