The amount that I was charged was much more than t
Cons: I paid CAD170 instead of CAD 60 that I was quoted.
28 Aug 2016
Seamless beginning to end
Pros: Great Ford Fusion, had some rough Canada roads and it was very comfy.
14 Sep 2016
Pros: Upgrade for a better model, fast return
Cons: 45min+ wait at the desk
20 Sep 2016
Great at handling issues.
Pros: We had a rock chip the windshield, and rather than fill out a bunch of paperwork, they noted it and said that if they couldn't fill it, that they would contact me. This let me head to the terminal and make my flight without any worries.
9 Dec 2016
Pros: Line took forever with
Cons: Get more help at counter
4 Jan 2017
Pros: Great interactions, always nice and not bullying.
Pros: The pick up, cleaninness, reservations were all excellent.
Cons: As I driove the car, I realized how unsafe it was. When I got to my first destination, I tried to get a new call. After phoning & talking to 6 different service reps it became clear that unless I had had an accident, there was no way Budget would get me realistically to a safe car - outside of driving 2 hours to do so or going to a garage to get it fixed (which on a Friday not was not possible). I had to get a rde to my final destination.
25 Oct 2016
More nice people.
Pros: Check in guy was so cool. I had forgotten to fuel the car, and he suggested a gas station to go to, if I had the time. Saved me some money, and he didn't have to do it.
21 Nov 2016
Cons: The car I reserved was not going to be there for 20 mins, they couldn't tell me what I was going to get.
Pros: We turned the car back early Sunday and when we did not make the flight, the young lady at the kiosk gave us back our car and made the whole thing easy for us just adding the extra day to our existing contract. We truly appreciated her!
13 Sep 2016
Pros: great deal on site for the price
Cons: agent at pick up tried to charge me more than what the reservation was.
23 Oct 2016
Pros: Very Nice Car. Staff at Dorval was very professional friendly and helpsul. With out a doubt this was the best caar rental experience I have had in the past k50 years. Up grade was appreciated. Price for this t rip most reasonable.
Cons: No owners guide in car. had to hunt to get the gas fill door open.