Book Economy Rent a Car hire cars in Dorval

Dorval, QC, Canada
29 Oct — 5 Nov
Dorval, QC, Canada
Fri 29/10
Noon
Fri 5/11
Noon
Driver's age:

Pros

" value."(in 729 reviews)
" was good value."(in 721 reviews)

Cons

" card isn't enough?"(in 693 reviews)
"This was the worst ."(in 277 reviews)
"I will Kayak again."(in 248 reviews)

Reviews for Economy Rent a Car in Dorval

Overall rating3.1 MediocreBased on 42 reviews
Cleanliness
3.6
Comfort
3.4
Overall
2.8
Pick-up/Drop-off
3.2
Value for money
2.8

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Horrible!!!Pros:This was the worst experience I've ever had renting a car and I travel a lot. I may have saved some money but it absolutely was NOT with it.Cons:First, we were picked up by someone in a small mini van. He didn't have room to take everyone so I had to split up from my travel companion. The driver was apparently mad about something and his driving reflected that. Someone in the van had to tell him to chill out because everyone was scared. When we got to the building people were everywhere. Someone walking out said she had waited 3 hours for her car. When I asked the driver if that was accurate he yelled at me and asked what I expected him to do about it. It did end up taking over three and a half hours waiting for the car. When we dropped the car off we were yelled at again by a different employee. I was shocked by the unprofessionalism. Do NOT use this company!Reviewed 9 Aug 2017
review fromkayak
2.0
THIS IS A SCAMPros:Never received my reserved vehicle.Cons:This place needs to shut down as soon as possible. Nobody should reserve a car from here. Others have written about similar experience. We never received the car we reserved. We took a taxi to the address in the confirmation email and it was abandoned. Strike one. We took a taxi to the address provided over the phone by Economy, the three of us in the car with smart phones couldn’t locate it. Strike two. I called multiple times asking for either a refund or for someone to come to our location and pick us up. I was hung up on by “Sam”. I’m pretty sure that’s not his real name since he wouldn’t give me his full name. “Sam” must have been hired off the street. I don’t know how he has a job, I hope he doesn’t anymore after cursing me out over the phone. We had to take a taxi back to the airport and rent from an actual establishment.Reviewed 7 Feb 2018
review fromkayak
2.0
Cons:The 1st contact was over the phone. We had gotten in at 1 AM and I called to see if we could push out the pickup time -NO, if we didn't pick up the car within 2 hrs of scheduled time, the car wouldn't be available! When we picked it up, I asked what time they close and open - We had a 9 AM departure on a Tuesday. They close at 6PM and open at 8AM - what kind of airport service is that???? If we dropped off the car after they were closed, he would charge us $30!!!! We had a family member follow us to drop off the car the afternoon before our departure. They wanted to go inside with us because they had used the same company previously and found them to be dishonest. They wanted to be sure the guy didn't pull something funny with us at check out. We will NEVER use this company again and will warn others to avoid them as well. The most unfriendly person I've ever dealt with! Based on other comments, why do you continue to do business with this company???Reviewed 29 Aug 2018
review fromkayak
2.4
I couldn't take the car and I received a rude customer careCons:I went to store to pickup the car as scheduled and after a long waiting time the representative told me that I couldn't take the car using the same credit card of the reservation saying that they can't block a safe deposit under a VISA debit card, I offered him a money deposit and I agreed to pay all insurances that he offered (55 dollars per day) and even with that he refused and was extremely RUDE. Economy rent car never more.Reviewed 17 Apr 2017
review fromkayak
4.4
Cons:They add fees I was not told and I did not ask for. They will try to charge you more. Try to avoid this car company.Reviewed 16 Aug 2017
review fromkayak
3.2
Rinky dink operationPros:This car rental place is off airport. The shuttle was 30 minutes wait so I took a cab. $17. Office was dirty, staff was sullen, and my "premium" car was a Honda accord, a little different than the Mercedes pictured. Gas tank was at 3/4. Lousy experience overall.Reviewed 28 Sep 2016
review fromkayak
2.0
Pros:There was nothing good about this rental car experience.Cons:The shuttle bus didn't show. The number given to call the shuttle bus was a disconnected number. The man at the desk was extremely rude and unpleasant. The drop off location was at a different location than the pickup location and the directions/address given to get there was wrong. Horrible rental experience-do not rent from this company if you visit Montreal!Reviewed 18 Jul 2016
review fromkayak
2.0
This place is a dumpCons:Super creepy rental office offsite from the airport. Don't be fooled by the kayak quote, with all the add ons you'll end up paying double. Guy releasing the car was so rude we almost walked out. Super sketchy business all around. Will never use this company again.Reviewed 30 Oct 2016
review fromkayak
4.0
Pros:The car was OKCons:The 'manager' was rude and uncooperative. The charges (when I returned the car) were WAY more than the original statement given to me when I made the reservation and the 'desk clerk' spoke so little English that trying to 'straighten thing out' was impossible, I actually think that they deliberately tried to inflate the charges - I intend to appeal the charges!!!!! How can this company be kept from doing business?????Reviewed 31 May 2017
review fromkayak
2.0
PatheticPros:Absolutely nothing to like.Cons:This was disgraceful. I have rented cars and traveled my entire life, and have never wanted to write a negative review about anything before. But this company just begged for it. I reserved a car online in advance and read the fine print. Nowhere did it mention anything about car insurance and like any other company, one would figure that they'd ask if I'd like to take their insurance or not. Instead, as I'm standing in front of them after flying in from NY, they ask me for proof of car insurance to show that I had full collision coverage. Since I, like everyone else I know, keep my insurance in my car or at home, the gentleman tried to force me to take their insurance for $500...and pointed to a sign in the dingy office stating that...yet it was never posted anywhere else in advance. When I declined to rent from him, he told me he was charging me for the first day even though my reservation stated that I wouldn't be charged until I accepted the car. I wound up renting at the airport for the same price with a major company...and it took me 5 minutes to do so. Needless to say, I have spoken with my credit card company who will be fighting this charge for me. I would advise anyone to use a familiar company at the airport even if it is slightly more. You get what you pay for.Reviewed 28 Jul 2016
review fromkayak
2.4
The worst!Cons:Had my pickup at 8 am- called several times for my pickup between 7:45 - 8:20 am - no answer! Had to call corporate to get a hold of them. Waited for over 25 min for a pickup which never came. The gentleman from Discount next door politely offered me a ride (apparently this happens a lot with Economy) when arrived at the discount store, I had to walk over to the actual Economy store with my luggage. My car smelled funny and was dirty! When asked why the car was dirty - was told it's because it's the morning and they didn't have time to clean. Nonetheless, when I dropped off my car- I showed up 2.5 hours prior to my flight- the store was about to close (which is ridiculous !!) another couple had just picked up their car and we're coming back in to change company- their car was disgusting too... They walked over to discount! spend the extra couple of dollars- not worth the frustration...Reviewed 3 Oct 2016
review fromkayak
2.0
Cheap operationPros:They use Honda Civic sedans for their rentals.Cons:It took 30 minutes for the shuttle to pick us up from the terminal upon arrival. Then another 20 minutes to get the car once at the rental office. They only had one guy serving the desk and he was also the guy that would run to get the cars out of the yard where they were parked. He was not courteous or friendly at all. The car was dirty and had scratches all over it. The office was filthy, our car's low washer fluid light came on after 1 use, the tires were all 10lbs under pressure so we had to fill them at a gas station which cost us $3. Not a large sum of money but why should I have to pay for air? If a rental company does nothing else they should at least check the oil, check the tires, check the gas, and wash the car after every use. It was obvious the was never done. The price online said $151 but when we returned the car it cost us $265. I asked why the difference and he just grumbled because that's the cost. I will not be using Kayak or Economy Car Rentals in the future.Reviewed 18 Nov 2015
review fromkayak

Where can I find Economy Rent a Car hire cars in Dorval?

635 Avenue Marshall, Economy Rent a Car car hires

Address

635 Avenue Marshall

Phone

+1 514 636 3332

Good to know

Most popular location

635 Avenue Marshall

Most popular car type

Intermediate

Top tips for hiring a car from Economy Rent a Car in Dorval

  • Intermediate car hires from Economy Rent a Car in Dorval are around 36% cheaper than other car types, on average

FAQs about hiring a car from Economy Rent a Car in Dorval

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Economy Rent a Car in Dorval.

  • Economy Rent a Car has 1 car hire location in Dorval. Take a look at our Economy Rent a Car hire location map to find the best car hires near you.

  • No (according to our data)

  • No (according to our data)