Cons: they charged me $13 because I did not have a gas receipt even though I did fill up the tank without getting a receipt.
16 Feb 2016
Terrible Avis location..RUDE RUDE RUDE
Cons: I reserved a car at 1 pm on Thursday for pickup on Friday morning at 8 am. When I arrived they did not have a car and said they wouldn't have one until 5 PM. Not only did they not have the car I reserved but the " customer service rep" was extremely rude about the situation. He claimed that I should have called to make sure a car was available. I thought that's what the reservation was for?!?