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Before you return your car rental at the Ontario Airport, you'll need to fill the car up. Ideally, you'll want to stop at a gas station that is close to the airport to make sure that the fuel gauge displays full. There is an Arco-Ontario, a Haven Mini Mart, and a Mobil gas station less than a mile from the airport.
The shuttles for car rentals at Ontario Airport run often. It comes around every 5-20min. However, it runs based on the frequency of flights. For example, there are fewer red-eye flights, therefore, the shuttle runs less often between the hours of 9 pm and 5 am. They pick up passengers outside of the terminal by baggage claim.
Your car rental at Ontario Airport should be returned to the car rental center. From Interstate 10, you should follow the airport signs that say car rental return. You would leave your car on the lot and take the shuttle back to the airport to catch your airplane. The shuttle will pick you up in front of the rental car building.
When you pick up your car, you'll have to show a valid driver's license to the car rental agent. Additionally, you'll have to show a credit card that has sufficient funds on it. If you're under the age of 21, you won't be permitted to rent a car. And, if you're between the ages of 21 and 24, you might have to pay an additional fee or surcharge to rent a vehicle.
On average a car hire at Ontario Airport costs £33 per day.
In the past 72 hours, the cheapest car hires were found at Avis (£21/day), Dollar (£24/day) and Thrifty (£24/day).
Based on ratings and reviews from real users on KAYAK, the best car hire company at Ontario Airport is Budget (6.2, 68 reviews).
Car hire companies that offer shuttle or pick-up services from Ontario Airport to off-airport locations include Thrifty, Avis, and Budget.
One location in Ontario Airport
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Reviews
2.0 Poor
Anonymous, Oct 2024
Compact SUV
2.0 Poor
Donna, Mar 2024
Standard SUV
8.0 Very Good
Anonymous, Mar 2021
Pros:
Nice peopleCons:
Car was uncomfortable to sit in for long periods2.0 Poor
Anonymous, Mar 2021
Cons:
The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.10.0 Wonderful
Tom, Feb 2021
Pros:
Value for the rental.Cons:
All good.10.0 Wonderful
Anonymous, Feb 2021
Pros:
Easy to work with.Cons:
NothingOne location in Ontario Airport
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Reviews
10.0 Wonderful
Anonymous, May 2024
People carrier
10.0 Wonderful
Vincent, May 2021
Pros:
Friendly and helpful staff.10.0 Wonderful
Anonymous, Aug 2020
Pros:
Everything went great!10.0 Wonderful
Anonymous, Jul 2020
Cons:
Good10.0 Wonderful
Moises, Jun 2020
Pros:
Amazing customer service by our attendant Luo.10.0 Wonderful
Anonymous, May 2020
Cons:
Great experience.One location in Ontario Airport
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Passenger van
4.0 Mediocre
Anonymous, Jul 2024
Full-size SUV
4.0 Mediocre
Anonymous, Jul 2024
Intermediate
10.0 Wonderful
Anonymous, Apr 2024
Passenger van
10.0 Wonderful
Anonymous, Mar 2024
People carrier
10.0 Wonderful
Ryan, Mar 2021
Pros:
Everything was good here.Cons:
Everything was smooth like our other 50 rental times!One location in Ontario Airport
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Reviews
2.0 Poor
Anonymous, Sept 2024
Luxury
2.0 Poor
Anonymous, Apr 2024
Intermediate
2.0 Poor
Anonymous, Oct 2023
Compact SUV
6.0 Okay
Christopher, Oct 2020
Cons:
Inform the customer about the $250 deposit10.0 Wonderful
Brad, Aug 2020
Pros:
Nice car. A few bucks less than others. Overall zero problems so I’m happy.10.0 Wonderful
Anonymous, Aug 2020
Pros:
Efficient and fast service.Cons:
keep upOne location in Ontario Airport
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Reviews
2.0 Poor
Anonymous, Nov 2023
Coupe
2.0 Poor
Anonymous, May 2021
Cons:
Clean inside of car . Smelled like smoke7.2 Good
Anonymous, Sept 2020
Pros:
Vehicle was what I reserved.Cons:
I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.6.4 Okay
Matthew, Aug 2020
Pros:
The value was great.Cons:
The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.6.0 Okay
Anonymous, Jul 2020
Cons:
It was ehh10.0 Wonderful
Anonymous, Nov 2019
Pros:
Staff was friendly helpful.Cons:
Nothing!One location in Ontario Airport
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Reviews
8.0 Very Good
Anonymous, Aug 2024
Luxury
2.0 Poor
Anonymous, Jul 2024
Full-size
2.0 Poor
Dj&krysta, Dec 2023
Supplier choice
2.0 Poor
Sabrina, Nov 2023
Supplier choice
4.0 Mediocre
Anonymous, Oct 2023
Intermediate SUV
4.0 Mediocre
Anonymous, Sept 2022
One location in Ontario Airport
from£22/dayLocations in Ontario Airport
3450 Airport Drive
+1 877 283 0898
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Reviews
10.0 Wonderful
Dennis, Sept 2024
Intermediate SUV
8.0 Very Good
Anonymous, Aug 2024
Full-size SUV
6.0 Okay
Anonymous, Mar 2024
Intermediate
2.0 Poor
Esther, Oct 2023
Supplier choice
6.0 Okay
Chrissie, Dec 2020
Pros:
Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right10.0 Wonderful
Anonymous, Oct 2020
Pros:
Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.One location in Ontario Airport
Locations in Ontario Airport
3450 E Ap Drive Suite 100
+1 866 434 2226
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Reviews
10.0 Wonderful
Itzcookie_, Apr 2024
Full-size SUV
8.0 Very Good
Roby, May 2021
Pros:
The process, and light traffic of people at the airport, made it a breeze.Cons:
Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.2.0 Poor
Anonymous, Apr 2021
Pros:
The manager at the chino hills location for Avis was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.Cons:
Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.10.0 Wonderful
Anonymous, Nov 2020
Pros:
Helping me with accommodations to drop off the car at different location8.0 Very Good
Anonymous, Oct 2020
Pros:
Friendly staff, easy entry sequence and fastCons:
still need a receipt for my employer.10.0 Wonderful
Bonnie, Oct 2020
Cons:
The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.One location in Ontario Airport
Locations in Ontario Airport
1776 E Holt Blvd
+1 909 635 6390
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Reviews
8.0 Very Good
Anonymous, May 2024
Intermediate
One location in Ontario Airport
Locations in Ontario Airport
204 N Vineyard Ave
+1 800 201 8088
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Reviews
8.4 Very Good
Cynthia, Jan 2020
Cons:
The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.10.0 Wonderful
Agustin, Dec 2019
Pros:
The staff overall made my first experience well worth it.Cons:
Honestly, there’s nothing that needs to be better.4.8 Mediocre
Anonymous, Nov 2019
Cons:
The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.One location in Ontario Airport
from£40/dayLocations in Ontario Airport
3450 East Airport Drive #500
+1 909 390 1441
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Reviews
6.0 Okay
Anonymous, Apr 2024
Intermediate
2.0 Poor
Anonymous, Mar 2024
Compact
6.0 Okay
Anonymous, Feb 2024
Intermediate
2.0 Poor
Anonymous, Nov 2023
Economy
10.0 Wonderful
Michael, May 2021
Pros:
Very friendly agent, car was perfectCons:
Drop off was a little confusing10.0 Wonderful
Anonymous, Oct 2020
Pros:
Mustang GT - lot of kickOne location in Ontario Airport
Locations in Ontario Airport
3450 E Airport Dr Ste 300
+1 888 826 6890
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Reviews
2.0 Poor
Anonymous, Oct 2021
7.9 Good
Scot, Aug 2021
2 locations in Ontario Airport
Locations in Ontario Airport
3400 Inland Empire Boulevard
+1 213 784 8585
636 E. Holt Blvd
909-986-8500
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Reviews
7.6 Good
Anonymous, Jul 2020
Pros:
The rental price was very reasonable.Cons:
Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.2.8 Poor
Anonymous, Jun 2020
Cons:
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.2.0 Poor
Anonymous, Jun 2020
Pros:
Horrible experience will never use AVR.Cons:
For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.2.0 Poor
Anonymous, Jun 2020
Pros:
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons:
The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.2.0 Poor
Anonymous, Jun 2020
Pros:
Absolutely nothing.Cons:
This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!10.0 Wonderful
Anonymous, Jun 2020
Pros:
Super easy super friendly great galCons:
The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the futureOne location in Ontario Airport
Locations in Ontario Airport
1307 Kettering Drive
+1 855 442 8454
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2.0 Poor
ufosil123, May 2020
Pros:
I don’t like anything on this company the web site from kayak is great but please double check whit this type of company’s trying to due their business they yes don’t know how to due costumer service o what is costumer service about they yes think about how to get more money from costumerCons:
They can die better if they really explain from the beginning what there rules apply to their company and we as costumers we been to pay , I have my rental and when I when there to pick up my car they tell me if I am going out of state I have to pay $45 dollars more I have no problem to pay what the companies ask to pay for a rental my problem is when you make you reservation there is no explanation the extra fees for certain thing I been rental cars since 25 years ago o more and it’s the first time one of this companies trying to get more money from my rental please due some thing whit this company Thank you so much for you business Sal encino2.0 Poor
Anonymous, Mar 2020
Cons:
I could not find Ace, there was no signage, and the phone number “to get picked up” was disconnected.2.0 Poor
Anonymous, Feb 2020
Pros:
Nothing it was the worst car rental everCons:
They said they have a shuttle to pick you up from the airport. I landed at 10:15am I waited till 11:30 am and no one picked me up. They never answered there phone so I had to spend $16 to catch LYFT to go to them. Then all they can say was oh we were busy. I will never rent from this place again2.0 Poor
Anonymous, Jan 2020
Pros:
Do not know. We were never collected from the airport. Could not contact the company. Will never use them on any future travels.Cons:
Arrived Ontario, Ca Airport on time. Called the company four times, each time the system cut me off. Ended up renting from Enterprise. Would never use them again.2.0 Poor
Anonymous, Dec 2019
Pros:
Reserving the carCons:
Went to pick up the car rental and they said they had no cars. So wasted time and gas. And came back without a car rental2.4 Poor
Marques, Dec 2019
Pros:
I wasn’t charged, luckily, when they did not provide the service. This was helpful because I was actually worried they would still try to charge me but the customer service person was nice and helpful.Cons:
I was not informed that at ONT you do not go to the “Rental Car” area for ACE. You have to call a number to get picked up. It took me 30 min to get to the rental car area, wasted time. And after finding out I could not get through to customer service at all—was only re-routed through automated voice prompts. Finally I had to give up and rent a different car. Seems like an email after booking would have cleared up 100% of this. Again, I am thankful they were very pleasant on the phone the next day and did not charge me.One location in Ontario Airport
Locations in Ontario Airport
Ontario Airport Hotel & CC
+1 855 788 7030
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One location in Ontario Airport
Locations in Ontario Airport
2500 E Airport Dr Ontario, CA
+1 424 800 4990
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One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
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2 locations in Ontario Airport
Locations in Ontario Airport
1150 S. Vineyard Ave
+1 909 605 0550
4425 E Airport Drive
+1 909 605 0550
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One location in Ontario Airport
Locations in Ontario Airport
3400 Inland Empire Boulevard
+1 213 784 8585
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No reviews available
One location in Ontario Airport
Locations in Ontario Airport
204 N Vineyard Ave
+1 909 218 4482
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No reviews available
One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
Ontario Airport International ONT
+1 909 635 6390
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One location in Ontario Airport
Locations in Ontario Airport
1776 E Holt Blvd Off Airport Ontario Ca
+1 909 635 6390
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One location in Ontario Airport
Locations in Ontario Airport
1336 East Holt Blvd
(909) 635-2600
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One location in Ontario Airport
Locations in Ontario Airport
1306 Monte vista avenue
+1 888 855 8722
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One location in Ontario Airport
Locations in Ontario Airport
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One location in Ontario Airport
Locations in Ontario Airport
2900 E Airport Dr.
+1 800 940 9332
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Most popular agency | Thrifty |
---|---|
Most popular car type | Intermediate |
Average price | £31/day |
Good deal | £28/day |