Katy car hire

Katy car hire

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Katy, TX, United States
29 Oct — 5 Nov
Same drop-off
Katy, TX, United States
Fri 29/10
Fri 5/11
Driver's age:

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Katy car hire information

Pick-up locationKaty
Hire locations8

Katy car hire reviews and directory

Rated no. 1
Best rated
7.3 Good (24 reviews)
6 locations in Katy
Locations in Katy
  • 7.5
  • 7.1
  • 7.5
  • 7.3
  • 7.1
Recent reviews
2.0 Mediocre10 Mar 2021
NO !I made the reservation for a car , I was assured it was there , and if I had'nt called to make a time change for pickup I would not have known there was no vehicle available . I passed on two sure oppurtunitys and that's what I got ! I was also told that someone would call me back and that never happened ! I drove to Enterprise location the next morning and got zero results . I then called Enterprise Corporate office and they wanted to make me a reservation for the following Monday ! The lady there assured me a district manager would contact me and that never happened ! Todaybis 3/10/21 and I still have not heard a word from Enterprise !!!To Enterprise : I will walk before I rent from you again !
10.0 Excellent18 Sep 2020
The pick up process was so easy and fast.Nothing all was perfect!
2.0 Mediocre6 Jun 2020
Perhaps informing car rental policy Prior to making reservation. A major credit card is needed. Without one, a debit card will not suffice. I was told when picking the car up, credit card with debit symbol is not accepted. No help either as you're spoken to as if you are a thief. No kindness given looking at you as well tone of voice so direct you’re spoken to with disrespect. The worst experience ever renting a car!
9.6 Excellent22 Apr 2020
customer Service by Xavier and a Girl I think her name was NatalieTruck was basic
2.0 Mediocre17 Sep 2018
Car NOT AVAILABLE.None.They didn't have a 4-door sedan that I reserved/needed/wanted. They could offer only a VAN or a Pickup Truck which was not suitable for my requirements. I didn't rent.
10.0 Excellent19 Aug 2018
fast and great. serviceFast service no hassle no hidden fees no upsell.
10.0 Excellent25 Jun 2018
Free upgrade to an InfinitiI booked a full size car and I get a qx30 for freeInsurance was added as a whole, I did not get to choose each option
5.2 Okay23 Jun 2018
Decent car.Was good on gas.Too pricey for its size. Felt like a clown car, more of a economy car than compact.
8.0 Excellent5 May 2018
Professional and faster.Nothing bothering me. No complain.
7.2 Good26 Feb 2017
ConfusionPersonal service at pickup was good, although I was told that I couldn't be retrieved from where I was and taken to the rental location. Earlier, I had been told that I could be picked up by a closet location, but when I called that office, they said that the woman that told me this was mistaken since they had no cars.Don't make promises you can't keep. No paperwork given.
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From £45/dayRated no. 2
Cheapest deal
Most popular
7.3 Good (8 reviews)
1 location in Katy
Locations in Katy
  • 7
  • 8
  • 7.2
  • 7
  • 7.5
Recent reviews
8.8 Excellent7 Aug 2019
Staff was great and car was great!Budget Car Rental return location address was not updated on the reservation. It showed an address that they had moved from over a year ago. I had to call another Budget location and ask where I was supposed to turn it in at. Kind of stressful!
4.0 Okay7 Nov 2018
No mechanical troubleThe car, a Chevy Malibu, was dirty when it was brought to us; smears on the front and sides glass, dirty outside and I found a used fork in the back seat. It smelled strongly of cigarette smoke and everyone that got in it over our weekend commented. We had to stop early on and buy a gas-station freshener and it still didn't cover it. It had 35K miles and showed it. But it got us there and back, and I guess that's what counts.
6.0 Good19 Mar 2018
Vehicle not preoord for rental.I spent 1.5 hours cleaning the vehicle before our trip, it was filthy inside and out. Brake rotors were warped which caused heavy vibrations when braking, particularly in mountainous regions. This was unsafe. Wiper fluid was empty. USB ports did not work, BluTooth did not work: for a 2,000 mile journey my phone would not connect so only sketchy radio through west TX and NM. 1st world problems I get it but I paid for a premium rental. Upon drop off the Branch was understaffed. Mgt had 1 Rep working the counter during Spring Break.Counter service was great upon pickup. Vehicle was nice after I cleaned it.
8.0 Excellent7 Mar 2018
No instruction about toll device being available on the car
2.0 Mediocre27 Feb 2018
Vehicle not availableI made an online reservation and when I arrived to pick up the vehicle I was told I needed to wait 40 minutes because it was in route to the location. After about an hour of waiting, I called and was told the vehicle was not available. I lost that time and it delayed my trip. I asked to cancel the reservation and after a few minutes I received a call back saying they had found a vehicle but I needed to wait another 40 minutes. I declined, overall very poor customer service and it ruined my trip with the family.
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Rated no. 3
7.1 Good (10 reviews)
2 locations in Katy
Locations in Katy
  • 6.9
  • 7.9
  • 6.9
  • 6.5
  • 6.5
Recent reviews
8.0 Excellent17 Jun 2021
Easy processing, car was upgraded, and staff was friendly.More than one person is needed up front to help customers.
6.0 Good5 Jun 2021
The young lady that inspected the car with me before I drove off was very polite, approachable, and had a good sense of humor.The vehicle smelled like weed and that was terrible! I smelled like it when I walked back into my office at work. I had to clean that car out to get the smell out of it myself. After I cleaned it, it smelled a little better but not very much.
2.0 Mediocre5 Jan 2021
The car was filthy and it smell like smoke.The car could have been clean and inspected before I picked it up
9.6 Excellent27 Nov 2017
Ford flexStaff was helpful, made up for wait the day of pick up.Car was dirty. Should have cleaned it better not just rinsed.
6.0 Good14 Jul 2017
Never informed that it was limited millageThe car was good and as expected. I rent avis cars when I travel for business so I am very familiar with their productsThis was the first time I rented via kayak. The piece was much better then going direct to avis so I did not rent direct and did the rental via avis. Now I know why. There was a millage limit. I was never told this. It was just written in light grey font in the confirmation email I got from kayak. The car ended up costing double.
Rated no. 4
7 Good (18 reviews)
1 location in Katy
Locations in Katy
  • 7.4
  • 7.2
  • 7.3
  • 6.8
  • 6.5
Recent reviews
1.9 Horrible14 Oct 2021
There was nothing to like. Despite reserving inventory, they did not have the car class I reserved (and prepaid for) and downgraded me. There was no refund or credit for the downgrade. They LIED about the fuel level in the car at the time of pickup. They did not detail the car.
2.0 Mediocre20 Dec 2020
Not applicableCommunication
10.0 Excellent6 Sep 2020
The friendly, compassionate, professional environmentnothing
9.6 Excellent4 Dec 2018
Excellent RentalI had long drive and fhe truck was a low mileage 2018. As you would expect from a new vehicle, everything was in great shape. Really appreciated not having to worry about reliability. Also liked the SXM radio on the long drive.Everything was great, no complaints.
4.8 Okay20 Mar 2018
Needs better customer serviceThe car drove great and was good on gas.First, we had to wait 30 minutes after pickup time for our rental, and it wasn't washed or ready on time. second, It was a nice car, but the price for the size was a lot. Lastly, we turned the car in on time, but they charged us $25 ×2/ days. When we called the first 2 times they said they'd call back by certain times and never did. The 3rd time the lady told me we had a balance owed of $15 which was not told at time of purchase online or when we picked up car. Then proceeded to tell me she didn't have that they took the $25/2 in the system so I needed to call my bank. She was rude and talked to me like I was stupid. I hung up, and my husband called. It turned out that the lady that took the keys when we returned the car ON TIME never put in the system that we returned the car. So, that's why there was a "balance owed" and they were charging the $25 a day. Very bad service, and won't use that location again.
3.6 Mediocre4 Jan 2018
The car leaked fluids on my driveway The car had an exhaust leak and the car smelled of exhaust or gasoline whenever the car was idling Hertz uses an overseas call center for their 800 numbers. I have never experienced such poor English skills. Totally unintelligible When I brought this up to a Hertz employee, they told me "Dont feel alone. We cant understand them either." Never renting from Hertz again
4.8 Okay6 Sep 2017
Customer service was much better at this return location of HertzThis Hertz location could read my credit card with their machine for final $470 payment for 5 hours of driving a rental car. Funny how Dallas Hertz location gave me such a problem because their machine couldn't read same card! Get it together Hertz!
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60 travellers who hired a car in Katy gave the car agency they used an average rating of 7.2

Car hire locations in or near Katy

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When to book a car hire in Katy

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Car hire prices as pick-up date approaches

Car hire excess insurance in Katy

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Katy car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Katy.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Katy car rental.

Top tips for renting a car in Katy

  • 25% of our users found a car hire in Katy for £45 or less
  • Book your car hire in Katy at least 1 day before your trip in order to get a below-average price

FAQs about car rentals in Katy

  • One car hire company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Budget

  • On average a hire car in Katy costs £59 per day.

  • The average price of fuel in Katy is £2.63 per litre over the past 30 days. Filling up a tank of fuel costs between £32 and £42, depending on the car size.

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type in Katy.

  • Car hire companies onsite at George Bush Intcntl airport include Hertz, Dollar, Budget, Alamo, Avis, Thrifty, National, Enterprise and Advance Car And Truck Rental.

  • Car hire companies that offer shuttle or pick-up services from George Bush Intcntl airport to off-airport locations include Hertz, Dollar, Budget, Alamo, Avis, Thrifty, Europcar, National and Enterprise.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Full-size car hire in Katy costs £50 per day, on average.

  • In Katy, cars are most frequently hired at Avis 1450 Grand Parkway South (3 miles from city centre).

  • On average hiring a car in Katy costs £416 per week (£59 per day).

  • On average a car hire in Katy costs £1,782 per month (£59 per day).