Cons: First thing they messed up was that they messed up our reservation and did not have a car for us in the range we ordered when we had reserved it. Then, the day after we left on vacation they called us on the phone and told us we had NO CHOICE but to turn our car in to a local Hertz immediately because they had sold the car we had rented. When we told them we had plans and didn't have time to do chase down a hertz rental office, they ordered us to so it. After searching and finsing one in the area we arrived in, they told us they did not have a car for us to trade, wasting almost 2 hours and a dozen phone calls on our vacation, we told them that their office where we were didn't have a car, they told us to try again the next day. I refused and told them it was their responsibility to find a car and deliver it to us, they couldn't find one either so they finally told us we could keep it for the remainder of our trip. After returning the car, they only gave us 50 bucks off the weeks rental for ruining the beginning of our trip. Will NEVER use Hertz again, regardless of the price
10 Oct 2016
Cons: When I got there, after having a reservation they were closed! Closed! I went to the airport location where they said it would be around close to $60 more. I will never make a reservation here again.