Lubbock car hire

Lubbock car hire

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Lubbock, TX, United States
13 Jul — 20 Jul
Same drop-off
Lubbock, TX, United States
Wed 13/7
Noon
Wed 20/7
Noon
Driver's age:

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Lubbock car hire information

Pick-up locationLubbock
Hire locations15
Airport locations9

Cheap car hire in Lubbock

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Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
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SUV
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Lubbock car rental reviews and directory

Avis

4.8

Cleanliness

5.5

Comfort

5.1

Pick-up/Drop-off

4.9

Value for money

4.2

2 locations in Lubbock

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Locations in Lubbock

5401 N Martin Luther King Blvd

+1 806 763 5433

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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5901 63rd Street

+1 806 785 1272

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday09:00 - 13:00
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Reviews

2.0 Mediocre

May 2021

KAYAK

Cons:

It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.

4.0 Okay

Mar 2021

KAYAK

Pros:

The easy drop off if I had to pick some thing but I barely cared for that.

Cons:

I was told that I was going to get a certain type of car. When I showed up they offered me a smaller car. I needed a car with a trunk that’s why I picked the size car than I needed. She said that there was nothing that she could do but if I want to pay $20 extra a day I could upgrade to a Tahoe. I had something for a free upgrade and she refused to do it because she said that there was no stock but yet she was offering me an upgrade. I had to upgrade because the car they gave me could not fit anything since it was not the correct size and turns out the moment I got it, there was a death bottle under the seat and all kinds of other trash in the car. Even though the car was dirty which should be clean especially with Covid they couldn’t give me a different car so I had to deal with a nasty car that smelled like smoke. Overall I don’t think I would ever want to use Avis again. The lady was so rude from the moment I walked in. It definitely made you feel like they did not care for you as a consumer. This is the worst rental place ever, don’t waste your time in try another company that actually cares about your business.

2.0 Mediocre

Mar 2021

KAYAK

Cons:

There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.

4.4 Okay

Jul 2020

KAYAK

Pros:

Clean car.

Cons:

Customer service was terrible.

8.8 Excellent

Sep 2019

KAYAK

Pros:

Car was great and reliable

Cons:

The employee was condensencing when they became aware of my age (<25)

10.0 Excellent

Aug 2019

KAYAK

Pros:

Everything at Avis is excellent. Great service, affordable prices, and clean cars.

1 out of 10

Enterprise

8.0

Excellent

18 reviews
Best rated

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

5 locations in Lubbock

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Locations in Lubbock

1902 Buddy Holly Ave

+1 806 765 0622

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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2311 S Loop 289

+1 806 319 9191

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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5401 N Mlk Blvd Box 382

+1 806 747 7921

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
Sunday08:00 - 22:00
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5716 Spur 327

+1 806 798 3373

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 13:00
Sunday10:00 - 14:00
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612 W Loop 289 Ste 600

+1 806 785 2995

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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Reviews

2.0 Mediocre

Jun 2021

KAYAK

Pros:

Vehicles were not ready, nor did they ever be ready.

Cons:

having vehicles ready (even replacements would have been better than nothing)

10.0 Excellent

Feb 2021

KAYAK

Pros:

It was a typical car rental experience I just was surprised that they didn’t take debit card.

Cons:

It was a good little car for a few days

10.0 Excellent

Oct 2020

KAYAK

Pros:

The staff was very knowledgeable in what they mnew.

3.2 Mediocre

Jun 2020

KAYAK

Pros:

I placed my reservation online to pick it up at a specific location in Lubbock. I called ahead to verify that my reservation was made and was told that the facility closed at 2pm. I made sure to be on site by 12:30pm only to find out that this address was closed down. I saw a note to visit another facility within the same city. I drove to that site and was there just after 1pm. They didn't have any trucks on hand like I had reserved. They did find one at a 3rd location. They did offer to get the vehicle for me but the 3rd address was only 2 miles from my home. By the time I got to the 3rd site, they already rented 1 of the 3 trucks remaining. I was able to obtain a truck and drive to my destination but I feel there was much confusion and all of the employees were aware of the incorrect address.

Cons:

The site needs to be updated so that your potential renters won't waste their time going to wrong address. And if I place a reservation for a specific type of vehicle, then there should be one available when I get there and not just by chance.

8.0 Excellent

Jun 2019

KAYAK

Pros:

Staff at Lubbock we're very helpful and accommodating. Vehicle was good.

2.0 Mediocre

Sep 2018

KAYAK

Cons:

Overcharged. Asked why. Told there was $100 deposit. There were no issues or other charges, but amount on my credit card was more than quoted. Asked about it at drop off. Was told they'd have somebody from customer service call. Nobody ever called. Sent messages but they have not been returned. Resorted to disputing partial charge with my credit card. Never had this happen before and it is quite disappointing.

1 out of 4

National

8.0

Excellent

8 reviews

Cleanliness

10.0

Comfort

8.0

Pick-up/Drop-off

10.0

Value for money

6.0

One location in Lubbock

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Locations in Lubbock

5401 N Martin Luther King Blvd

+1 844 891 0535

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
Sunday08:00 - 22:00
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Reviews

8.0 Excellent

Mar 2021

KAYAK

Cons:

No Cars to rent

8.8 Excellent

Apr 2019

KAYAK

Cons:

Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.

8.0 Excellent

Mar 2021

KAYAK

Cons:

No Cars to rent

8.8 Excellent

Apr 2019

KAYAK

Cons:

Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.

1 out of 1

Budget

2.9

Mediocre

16 reviews

Cleanliness

2.9

Comfort

2.9

Pick-up/Drop-off

5.9

Value for money

2.9

One location in Lubbock

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Locations in Lubbock

1606 East Regis Street

+1 806 763 6471

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Reviews

10.0 Excellent

May 2020

KAYAK

Cons:

All good

5.2 Okay

Jul 2019

KAYAK

Pros:

Staff was friendly

Cons:

I was convinced to pay for insurance that Budget doesn't even honor. RIP off

9.2 Excellent

Feb 2019

KAYAK

Pros:

Very friendly

Cons:

Nothing

10.0 Excellent

Aug 2018

KAYAK

Pros:

I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!

8.0 Excellent

Oct 2017

KAYAK

Pros:

Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.

Cons:

The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.

2.0 Mediocre

Sep 2017

KAYAK

Pros:

Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well

Cons:

The company.

1 out of 3

Hertz

2.0

Mediocre

21 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Lubbock

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Locations in Lubbock

3444 W Loop 289

+1 806 243 4212

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
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5401 N Martin Luther King Blvd

+1 806 762 0227

Monday11:00 - 19:00
Tuesday11:00 - 19:00
Wednesday11:00 - 19:00
Thursday11:00 - 19:00
Friday11:00 - 19:00
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Reviews

2.0 Mediocre

Nov 2021

KAYAK
Hertz moved out of Lubbock Airport, which means rwo expensive taxi rides on top of yhe rental fees.

2.0 Mediocre

Apr 2021

KAYAK

Pros:

Nothing.

Cons:

When I arrived at the rental agency I was told my reservation was a computer glitch. They said my reservation was real, but it was created in error. So, needless to say, I was without any transportation for my trip. I will not be making any reservations of this style in the future.

2.0 Mediocre

Apr 2017

KAYAK

Cons:

They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.

10.0 Excellent

Apr 2017

KAYAK

Pros:

The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.

Cons:

Everything went smoothly.

5.6 Okay

Mar 2017

KAYAK

Pros:

There was no line at the window.

Cons:

Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.

10.0 Excellent

Feb 2017

KAYAK

Pros:

Well performing car, pickup and drop off were easy. Good on gas

1 out of 3

Alamo

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Lubbock

Show locations

Locations in Lubbock

5401 N Martin Luther King Blvd

+1 844 891 0538

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 13:00
Sunday08:00 - 22:00
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Reviews

6.8 Good

Jul 2017

KAYAK

Cons:

Drop off confusing. No one to ck you in or tell you what to do.

9.6 Excellent

Jul 2017

KAYAK

Pros:

Nice new car

Cons:

No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.

6.0 Good

May 2017

KAYAK

Pros:

Small airport

Cons:

Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.

4.0 Okay

May 2017

KAYAK

Cons:

There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.

10.0 Excellent

Jan 2017

KAYAK

Pros:

The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!

10.0 Excellent

Dec 2016

KAYAK

Pros:

Turning in the car was just as quick and easy. Great customer service!

1 out of 3

Thrifty

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Lubbock

Show locations

Locations in Lubbock

5401 N Martin Luther King Blvd

+1 877 283 0898

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
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Reviews

8.8 Excellent

Oct 2016

KAYAK

Pros:

Budget did a good job of getting me a car quickly and efficiently

Cons:

I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.

8.8 Excellent

Oct 2016

KAYAK

Pros:

Budget did a good job of getting me a car quickly and efficiently

Cons:

I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.

1 out of 1

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Lubbock

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Locations in Lubbock

Lubbock International Airport

Opening times not available

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No reviews available

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Lubbock

Show locations

Locations in Lubbock

5401 N. Martin Luther King Blvd.

Opening times not available

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No reviews available

134 travellers who hired a car in Lubbock gave the car agency they used an average rating of 5.1

Car hire locations in or near Lubbock

Good to know

Most popular car type

Full-size

When to book a car hire in Lubbock

Average daily price per month
Car hire prices as pick-up date approaches

Car rental insurance in Lubbock

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Lubbock car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Lubbock.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Lubbock car rental.

Top tips for renting a car in Lubbock

  • Rent a car during your stay in Lubbock to explore the sights of the city at your own convenience, rather than having to deal with exorbitant taxi prices or the hassle of using the fixed routes of the public transportation system. Car rentals in Lubbock will give you the feel of a local as you move around the city, while also giving you the freedom to tour the outskirts. For example, Buffalo Springs Lake, south of Lubbock, is approximately 11.9 miles away.
  • Lubbock Preston Smith Int’l Airport (LBB), which is the major airport in the area, conveniently has a number of onsite car rentals in Lubbock, as well as off-site agencies, which are accessible via the airport shuttle services. Some of the car rental agencies onsite include Avis, National Car Rental, Alamo, Hertz and Thrifty. The offices and counters for these companies are located at the baggage claim area. Rental cars are parked outside the baggage claim area.
  • Lubbock is a largely populated city and, therefore, it is important to be on the lookout for jaywalkers as you drive. There are also a number of people that walk around the city center while texting and talking on the phone, which can make the road dangerous. One should also be cautious of weather conditions, such as hail, that can cause chaos on roads but are luckily not common.
  • Just like most crowded cities, Lubbock is usually affected by rush hour, especially in the morning hours between 7am and 9am, and in the evening between 4pm and 7pm, due to crowded roadways and fatigued drivers and pedestrians. Drivers are advised to stay patient and remain in their lanes. New drivers are recommended to book vehicles from Lubbock car rentals with GPS monitors so as to be able to navigate through unfamiliar roads.
  • Book your car hire in Lubbock at least 4 weeks before your trip in order to get a below-average price
  • Off-airport car hire locations in Lubbock are around 0% more expensive than airport locations on average
  • Full-size car hires in Lubbock are around 6% cheaper than other car types, on average

FAQs about car rentals in Lubbock