Reviews for Hertz in Munich
- All reviews 100%
28 Nov 2017
Pros: Great service and great car!
Cons: There was nothing I didn't like.
30 Oct 2017
Pros: We were "upgraded" to an SUV even though we would have rather had a small car for city driving.
Cons: We got a Ford and would have liked something more "local" but that's fine.
23 Oct 2017
Be careful where you sign.
Pros: Nothing at all...
Cons: -> The woman at the counter kind of cheated me by adding some extra services which I did not wanted and charged me the same. All these additional costs are hidden in the insurance costs. Quite a smart way to get money out of the customers. Please bring as much time as you can to pick up the car as they are quite aware when someone is in hurry and can be easily milked money. I have paid 300% more than the rental costs just for the insurance. -> Saturday morning many people lined up to pick rental and Hertz had just one customer service representative. Quite time consuming. -> The car was not washed up, it was not clean, quite a difficult task to check for all the scratches and marks. -> Pick up was far away from Hertz counter.
8 Oct 2017
Pros: Upgraded car with navigation
Cons: I tried to pick up my car early on the same day but could not. Although I had paid for the full day I was adamantly refused. I have never had this happen with HErtz (or any other rental company for that matter). This disrupted our European vacation.