Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.2
Cons: price lower, bigger engine in car
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5.6
Pros: Staff was semi rude and advertising online lied about free pick up to pick up rental.
Cons: Customer service
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3.6
Will Never Use Budget Again
Pros: Nothing.
Cons: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
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6.4
Island time
Cons: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
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2.0
A mess
Pros: I can’t rate this because it was a disappointment
Cons: I didn’t like that I reserved a minivan and when I got there they didn’t have any
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6.0
The Nassau Airport location needs more staff. Plan extra time!
Cons: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
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10.0
Pros: Helpful check-in with Krystanique!
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2.0
Possibly the worst car I ever rented
Pros: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Cons: Everything
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2.0
Awful experience
Pros: Nothing
Cons: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
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9.2
Great!
Pros: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Cons: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
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5.6
Rip off but not specific to Budget
Pros: Rental office is onsite Car was clean, air con worked well
Cons: Car was a tiny Suzuki, ancient with over 70k miles - a real clunker Paid a fortune for it ($135 for two days no insurance) All rental cars in Nassau are like this
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6.0
Pros: Convenient and quick check in and out.
Cons: Vehicle was in need of mechanical maintenance.
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9.2
Cons: price lower, bigger engine in car
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10.0
Pros: Helpful check-in with Krystanique!
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9.2
Great!
Pros: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Cons: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
review from
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5.6
Pros: Staff was semi rude and advertising online lied about free pick up to pick up rental.
Cons: Customer service
review from
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3.6
Will Never Use Budget Again
Pros: Nothing.
Cons: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
review from
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6.4
Island time
Cons: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
review from
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2.0
A mess
Pros: I can’t rate this because it was a disappointment
Cons: I didn’t like that I reserved a minivan and when I got there they didn’t have any
review from
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6.0
The Nassau Airport location needs more staff. Plan extra time!
Cons: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
review from
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2.0
Possibly the worst car I ever rented
Pros: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Cons: Everything
review from
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2.0
Awful experience
Pros: Nothing
Cons: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
review from
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5.6
Rip off but not specific to Budget
Pros: Rental office is onsite Car was clean, air con worked well
Cons: Car was a tiny Suzuki, ancient with over 70k miles - a real clunker Paid a fortune for it ($135 for two days no insurance) All rental cars in Nassau are like this
review from
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6.0
Pros: Convenient and quick check in and out.
Cons: Vehicle was in need of mechanical maintenance.
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