Pros: Good ad, good price
They let me know they could not do it fairly promptly but I relied upon the ads in making some last minute plans
Cons: I made a reservation with Budget and they called and told me there were no cars availalble.
Did the same thing with Avis thru Kayak, made a reservation and they called to tell me know no cars were availalbe.
Had to totally change plans and delayed my short trip by a day.
22 Aug 2017
Not the greatest
Cons: Pickup was very sloooow
26 Oct 2016
Convenient Location; Dirty Interior & Poor Gas Mil
Pros: Dealing with everyone at the Norwalk location was outstanding from initial contact to pickup and afterwards. Everyone was friendly and helpful. Was surprised to learn that spouse could drive vehicle at no extra cost as other rental companies. Also that toll charges had no additional fees attached. Will use Enterprise again.
30 Sep 2016
Perfect service and a good clean car
Pros: The car was ready and waiting when we arrived. The staff were super-helpful and friendly. The paperwork was minimal and the explanations were clear. I will happily rent from this Enterprise location again.
Pros: They're pretty efficient. Car was ready on time, paperwork ready, etc. And they drove me home promptly when I dropped off the car.
Cons: Tiny car (Ford Focus) but designed by tall person. Had to use my dining chair cushions on the seat to see over the steering wheel, when I'm about average height, not really short. That's a problem with Ford, but still, I would never consider buying such a car. One reason for renting a smaller car is to see better!
Also, it's a good thing they did not charge for mileage since they were off by nearly 600 miles. I failed to check mileage on the contract, and won't make that mistake again!
9 travellers who hired a car in Norwalk gave the car agency they used an average rating of 6.6