Norwalk car hire

Cons: Price

Cons: Tiny car (Ford Focus) but designed by tall person. Had to use my dining chair cushions on the seat to see over the steering wheel, when I'm about average height, not really short. That's a problem with Ford, but still, I would never consider buying such a car. One reason for renting a smaller car is to see better! Also, it's a good thing they did not charge for mileage since they were off by nearly 600 miles. I failed to check mileage on the contract, and won't make that mistake again!

Cons: I didn't like the outside of the car because it was dirty.

Cons: No problems at all.

Cons: Summer rates are much more expensive. This office is not accepting Hertz rewards points I've earned for free weekend rental right now. And the rates from the Norwalk office are so much more expensive than from their Stamford office - I don't get why there's such a huge difference between 2 nearby offices, and cannot account for it by state taxes.

Cons: This is the first time they forgot to pick me up. The guy who arranged it was off work on the pick-up day, start of rental period, and apparently forgot to inform coworkers. They rectified it quickly, however.

Cons: Dirty interior Really poor gas mileage

Cons: Signage for returning the car.

Cons: No car was available after booking. No one called to tell us.

Cons: Car had damage which I had to point out myself before it was noted. Gas was marked as full but was not so that had to be pointed out as well.

Cons: It was in a hotel and the address didn't help to locate the office

Cons: When we went to Norwalk to return the car, they tried to charge us for a big scratch on the car that the previous driver had made. When we picked up the car in Boston we informed the Budget representative at the exit that the car had a big scratch and then she wrote that in our papers. When we arrived to return the car in Norwalk they wanted to charge us for the scratch because we didn't have a pink slip from Budget in Boston stating that we were not responsible for the damage, even though the representative in Boston wrote it in our papers. The only reason why they didn't try to charge us in Norwalk was that we just happened to have signed up for the damage waiver insurance. This is terrible service.

Cons: Dont make your customer set an appointment for pick up, confirm the pick up, then when i get there tell me there is no car and that there is nothing I can do except give me a car that I have to travel two towns and a 35 dollar uber to get to.