Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Easy pick up and return
review from
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8.4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
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10.0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing really
review from
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2.0
Pros: Nothing
Cons: Confusing web site caused me to reserve a car at the wrong location. This error tripled my rental costs.
review from
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8.0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.
review from
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10.0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .
review from
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6.0
Reservations
Pros: What I reserved wasn’t available, other travelers experienced the same issue
review from
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9.6
Pros: All good
Cons: A little pricey
review from
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9.6
Only one complaint...
Cons: It was unclear that we had to go inside to drop off the car - most locations simply have a drop off right outside.
review from
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9.6
Great, No Fuss Thank You!
Pros: Ease of pickup and Return Experience.
Cons: Nothing
review from
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10.0
Great trip
Pros: Easy rental. We had to extend our rental and it was almost impossible thru the website, but the desk person was very helpful and we got it done without much pain!
review from
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10.0
Budget was great, I was a bit annoyed kayak though
Pros: Budget was great, I was a bit annoyed kayak though
Cons: When I reserve the car it gave me an option to add insurance. I thought I was adding the insurance through budget, but it turned out it was some third-party vendor. It was not obvious that this was the case. That kind of ticked me off after I found that out at the budget counter when they didn't have a record of me adding the insurance, even though I paid for it online. Then I found the email explaining the insurance was through some other company. That may have been stated on the website, but it really should have been a bit more obvious as I had no idea.
review from
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10.0
Pros: Easy pick up and return
review from
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10.0
Great!
Pros: Very easy to get a car. It busy. Friendly people.
Cons: Nothing really
review from
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10.0
Pros: Over all great customer service
Cons: A little confusion on car pick up but quickly fixed .
review from
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9.6
Pros: All good
Cons: A little pricey
review from
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9.6
Only one complaint...
Cons: It was unclear that we had to go inside to drop off the car - most locations simply have a drop off right outside.
review from
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9.6
Great, No Fuss Thank You!
Pros: Ease of pickup and Return Experience.
Cons: Nothing
review from
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10.0
Great trip
Pros: Easy rental. We had to extend our rental and it was almost impossible thru the website, but the desk person was very helpful and we got it done without much pain!
review from
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10.0
Budget was great, I was a bit annoyed kayak though
Pros: Budget was great, I was a bit annoyed kayak though
Cons: When I reserve the car it gave me an option to add insurance. I thought I was adding the insurance through budget, but it turned out it was some third-party vendor. It was not obvious that this was the case. That kind of ticked me off after I found that out at the budget counter when they didn't have a record of me adding the insurance, even though I paid for it online. Then I found the email explaining the insurance was through some other company. That may have been stated on the website, but it really should have been a bit more obvious as I had no idea.
review from
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8.4
Cons: We got different information about leaving our car at their parking lot when my husband and I called separately. We also got conflicting information about the time to return the rental. In the end it all worked out, but it just seemed concerning that we'd get a different answer when we each called
review from
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8.0
No interaction
Pros: Dropbox for keys. Small location.
Cons: Late open time at airport.
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