10.0 Excellent5 May 2021
Pros: Great service!
10.0 Excellent28 Jul 2019
Pros: Staff was friendly. Car was great! Price is great!Cons: It took longer than expected to get the car. There was a line. Very busy place it seems. Gas tank was empty at pick up, but they marked it empty, and said they'd credit back some $$ if there was gas in tank at return. Options were very minimal. Upgraded, but there was only one option
10.0 Excellent28 Jun 2019
Pros: Super nice staff!Cons: Thanks
9.2 Excellent5 Jul 2017
Minimally large car for a full sizePros: Hybrid had good gas mileage, staff members were friendly and explained options without being overly pushyCons: The Fusion was the only "full size" car available, and the hybrid battery took so much trunk space that it barely fit the description of fitting 2 large pieces of baggage, taking tremendous trickery to fit the bags in after each unload/reload. The satellite office was not very helpful in finding us a replacement full size car, but we managed through our trip. All other aspects of the car worked out well.
10.0 Excellent21 Feb 2017
Pros: Everything was great.Cons: Nothing was bad.
9.6 Excellent9 Jan 2017
Great Price & Free UpgradesPros: Got a free upgrade to a SUV & paid $30 less for the week than the Kayak said I would.Cons: It's a small store with limited staff so you have to wait for help. But the staff is nice & helpful.
10.0 Excellent5 Jan 2017
Car I wanted, good price, good on-line reservationPros: They had the car I wanted at a reasonable price. Reservation was easy and accurate. Service at pick-up and return was helpful, efficient and quick. I was happy all the way around.
10.0 Excellent25 Nov 2016
Pros: I am not kidding when I sat the whole experience was wonderful! The people were friendly. The car, which was a Subaru Outback, was above anything I was expecting, and the price was excellent! Thank you all who helped my travel experience be that little bit more wonderful!!!
10.0 Excellent16 Nov 2016
Pros: Staff was great and car choice as well.
2.0 Mediocre13 Sep 2016
worst rental company everCons: I chose a satellite office because I had transportation from the airport and it was walking distance from my lodging. When I arrived they didn't have a ca for me and they told me it was because I was late. Since I really didn't need it until the next day I offered to come back in the morning and we agreed on 10:30. I arrived at 10:15 because I didn't want to be late. They didn't have a car for me and said one was on the way if I could come back in an hour or so. I had breakfast and came back and still no car. I then vented a bit and cancelled my reservation and chose another rental car company.