Kayak rented me a car at this herts location, AFTER THEY WERE CLOSED. I got there to pick up my vehicle, and all of the lights were off, no one there. Had to cancel the reservation, BUT no one was available on any phone lines to call, and they wouldn't let me cancel online. Overall it was a very terrible experience.
10.0 Excellent29 Dec 2021
Employees in Riverside helped me set up the Bluetooth connection to my phone. They were so helpful and nice!!
1.9 Horrible23 Jun 2021
Pick up time was at 10am, didn’t leave till 11:40am!!! Insanity, never have ever waited this long just to pick up a car. The employee that was helping me kept asking unnecessary questions, just give me my car and that’s it. I don’t care about anything else or the insurance, I know what I’m doing. He kept asking questions and than another lady said, you’re car would done in 10 minutes. 30 minutes pass by and still no car. Don’t tell me 10 minutes if you can’t guarantee that time. So annoying. Never going to the Hertz at riversides. Slower than a fucking turtle
4.0 Okay6 Apr 2021
The guy was pretty stuck up. Like he had better things to do besides helping me.My car SHOULD have been ready. But I had to wait about 35 minutes to leave the parking lot
2.8 Mediocre13 Oct 2020
NothingImpolite office staff, tied up on the phone and when free would not help immediately. There were NO cars available!
8.0 Excellent17 Jun 2020
Car was promptly available. Staff friendly.There was no hanger for clothes which I thought was strange - had to lay them on the back seat eliminating any area for extras.
3.6 Mediocre3 Sep 2019
The Riverside, CA staff were rude and rented me an older, dirty SUV with body damage. I dropped the vehicle off in Hurst, TX where the staff were friendly, but I had to wait over an hour to just return the keys. There were no additional fees, which was the one thing that matched my expectations.
8.0 Excellent26 Jul 2019
Didn’t like that l had to have a credit check and a $200 deposit put on my card since I prepaid for my rental. That information wasn’t shared with me when booking, I would have used a different method of payment.
10.0 Excellent18 Jun 2019
Friendly staff and we got an upgrade to a bigger car for the same price. Would definitely go back here to rent a car again!
they did not have the vehicle I booked. they did not have a single SUV. I had to book elsewhere in a rush. they are overbooking. never again with Avis
9.6 Excellent3 Oct 2019
There was no car available when I arrived at Avis.
4.4 Okay6 Jul 2019
The staff did everything she could to accommodate me as my original reservation was not honored.Cleaner cars...
8.0 Excellent6 May 2017
Friendly and flexible service.Appearance of the rental office could be better.
9.6 Excellent23 Mar 2017
Customer service was excellentCar smelled of smoke.
9.2 Excellent16 Aug 2016
GreatFamily carExpensive car!
8.0 Excellent10 Oct 2015
Not Bad At allThey didn't have my car available when I got there so they gave me a free upgrade to from a Kia optima to a Ford Escape. They were very courteous and got me in and out of their in no time. Also once I waived coverage they didn't keep trying to sell me on it.It was on the far side of town but it was much nicer than the closer avis on Magnolia so it was worth the inconvenience
Great and friendly staff. Service was exceptional, they make you feel like family.
1.9 Horrible12 Oct 2021
When I arrived I was told that my vehicle was not ready, and I would be delayed about 2 hours. This was obviously not what I wanted to happen. I attempted to call Budget corporate. They told me I would go to a nearby airport ($80 for an Uber there) and they would have a car available, but it would be larger, and cost me an additional $300. This was not acceptable either. As I was being transferred around (about 45 min after I was supposed to have my vehicle) the person staffing the location let me know he was able to authorize a larger vehicle so I could get on my way. He was extremely helpful, but I will never rent from budget/Avis again.
2.0 Mediocre13 Nov 2019
Kayak sucks, Budget sucks, it all sucksThey could have had a car available for my reservation...they didn't have a car, and didn't seem to care!
8.8 Excellent26 Aug 2019
The staff was friendly an helpful
10.0 Excellent14 Oct 2018
Perfect van for our needs.
5.6 Okay10 Apr 2018
Over ChargeOur reservation was for one charge and the charge on our credit card was twice as much. We are disputing it with our credit card company. Not happy.
10.0 Excellent9 Sep 2017
Nice and fast.Girl at counter was very pleasant.
10.0 Excellent24 Aug 2017
Riverside Budget offers quick and easy returnsReturn was similarly quick and easy (but returned to a different location).
2.0 Mediocre30 Jul 2017
NothingIf you don't have triple times the rental of the vehicle to put on a debit card then it's not worth it. True enough it's being done wo a credit card but nonetheless there are other rental places that you can go to! Im glad I took my business else where.
8.0 Excellent12 Apr 2017
Agent very nice. She was working very hard on her own to serve everyone in a timely fashion. Didn't like that the office was understaffed and she had to work frantically.See above.
Created a vehicle reservation not only once but 3xs to only get calls later and find out there were no vehicles available.
8.0 Excellent1 Dec 2020
Wiper fluid did not dispense.
2.0 Mediocre30 Sep 2020
They did not have any cars they could give me. They said it was all sold out without helping me find an alternative.Be more helpful in finding solutions for customer instead of just saying we don’t have the vehicle, too bad, we can’t help you...
2.0 Mediocre1 Sep 2020
NothingThe Carr rental place decided to close early on Friday so I wasn't able to get my car rental. Had to end up calling Enterprise who sent me to another location that had NO CARS. I ended up having to drive to an airport location and ended up paying more.
2.0 Mediocre11 Aug 2020
The staff weren’t helpful at all. The location my reservation was booked was closed due to covid. There wasn’t anybody I could reach by phone. There was a sign on the door saying to go to another location. By the time I arrived, and waiting in line, they said they booked me as a no show. Again, no phone answers, poor customer service, when I asked for help with other locations that can get my rental, they told me to google it.Every single aspect of that experience could have been better.
2.0 Mediocre10 Aug 2020
Location ClosedEverything.
10.0 Excellent23 May 2020
The service was great!
10.0 Excellent25 Sep 2019
The staff were all very professional.Everything went smoothly.
2.0 Mediocre16 Aug 2019
The local office left a voicemail for me the day before and minutes before they were closing to tell me they would not have the type of car I rented. When I tried to call back I got a machine. I called the next closest location and they also said they would not know what they would have until noon.
Some Riverside car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Riverside.
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Riverside car rental.
Using services from Riverside car rentals, you can improve your tourist experience by driving to nearby Chino Hills State Park, situated around 26.7 miles from the city of Riverside, where you can appreciate migrating wildlife and lovely botanical sceneries. When traveling for business or preferring to stay within the town, getting a service from car rentals in Riverside allows you to easily access various tourist attractions, such as Mount Rubidoux.
You can get to Riverside via the Ontario International Airport (ONT), which conveniently sits about 20 miles from the city. It has a Rental Car Center with multiple services offered, including Avis, Budget, Hertz, Alamo, Dollar Rent-A-Car, Thrifty, and Enterprise. You can move from the passenger terminal to these providers for car rentals in Riverside using the shuttles that operate every 5-20min. Its pick-up and drop-off points for Terminals 2 and 4 are found at the Terminal islands, while you can get the shuttle in front of the building when coming via the International Arrivals Facility.
State Route 60, Interstate 215, and State Route 91 are three major freeways that merge with numerous roads and streets for convenient transportation within and outside the city. Pay attention to winter weather, because the city experiences snow, hail, and rain. It is advisable to carry a flashlight and a supply kit in case of emergencies since the cold and wet conditions create black ice, increasing the risk of accidents.
Riverside has a morning rush hour from around 6am to 8:30am, with the peak congestion from about 7am to 7:30am. In the evening, traffic usually is from 5pm to 8pm. The freeways can be heavily congested, such as the State Route 91, which almost resembles a parking lot when moving between Corona and Riverside. If you have urgent business, such as catching a flight, leave some hours earlier and safely pass the extra time at or near the airport to avoid significant traffic delays.
Book your car hire in Riverside at least 1 day before your trip in order to get a below-average price
Mini car hires in Riverside are around 29% cheaper than other car types, on average
FAQs about car rentals in Riverside
Based on ratings and reviews from real users on KAYAK, the best car hire company in Riverside is Enterprise (8.0, 54 reviews).
The average price of fuel in Riverside is £3.70 per litre over the past 30 days. Filling up a tank of fuel costs between £44 and £59, depending on the car size.
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type in Riverside.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Mini car hire in Riverside costs £34 per day, on average.
A Economy car hire in Riverside costs £19 per day, on average.
A Compact car hire in Riverside costs £54 per day, on average.
The populous city has many parking lots and well-developed infrastructure, allowing for flexibility when choosing a car. You can utilize a compact vehicle or opt for an SUV without restrictions, making it ideal when traveling as a group with family or colleagues.
In an alley, a railroad crossing with an obstructed view, and uncontrolled intersections with obstructed views, limit your speed to 15mph. When driving in a business district, school zone, residential district, or passing by a senior citizen facility, the restriction is around 25mph. The speed limit set on a two-lane undivided highway is usually 55mph. Other major highways have speed limits ranging between 65mph and 70mph, restricting the lower speed to particular vehicles, such as a trailer bus, school bus, and motor truck towing another car or having three or more axles.
Riverside offers many parking spaces within the city, enhancing your convenience when using a car rental. If you want to park your car for the day, check out the Mission Inn Garage on Orange Street, it charges around $17 per day. Despite being a bit pricey, its nearness to several restaurants and the Riverside Downtown Farmers Market makes it more comfortable to visit and shop. You can get affordable rates using the ParkRiverside operated Republic Parking Garages, which include different lots around the downtown area, charging around $8 daily with the first 90min free.