Cons: We oversee the fuel level in the between the car and the inspection sheet. After we left the airport we only realize there's a difference, only half tank in the car and was mark full tank on the inspection sheet. When we returned the car the inspector insist that we top up as per the level mark on the sheet :-(( and do not want to listen to our protest.
I agreed that it my fault but i feel that the rental company must also made sure the the records are done correctly.
31 May 2017
Good vehicle, great service
Pros: Service quality was good. Swift check-in and checkout. Car was clean and well-featured. Comfortable ride - we drove 500+ miles over 7 days and had no issues whatsoever.
Cons: WIsh someone had walked us through the features of the car, so we didn't have to look in dark corners for a USB socket or a car charger port.
13 Jun 2017
Pros: Pick up was quick. Customer service rep was helpful and accommodating to my requests.
22 Jul 2017
Wonderful and helpful staff
Pros: Staff spoke English well, gave helpful advice about driving through Switzerland. Fast service.
1 Sep 2016
When I returned the car there were only 2 people t
Pros: I really liked the people who booked us in and got the car for us.
Cons: When I returned the car there were only 2 people to assist and 1 would not leave the office. We could not find a space to park the car and had to circle their lot 3 times. When I explained I was next to the only service rep he said there were 3 ahead of us. I said we need to catch our plane and we left the car in space 111. He said they would take care of it and send our receipt--- no receipt has come. I want a receipt
18 Oct 2016
very good car rental, portable wifi not so much
Pros: they upgraded us free of charge to a premium van that had gps.
Cons: the portable wifi we rented from them stopped working after 2 days.
28 Jun 2017
As easy as can be
Pros: short wait at the counter, as opposed to a couple of the other rental agencies. I got a free upgrade since the car I reserved wasn't ready. It was clean and in excellent condition. Returning was a fast and easy process.
17 Sep 2017
Great customer service! Wonderful car
Pros: The representatives who checked us in and out were extremely friendly and polite. Because we had to wait a little extra time they upgraded us to a Mercedes. Drove the country in style! When we needed to extend the rental for a few days they gave us no hassle at all.
18 Sep 2017
Fair and Excellent
Pros: Car was great
Cons: The receptionist guy just left me standing there for 20 minutes at first. Then didn't say a word except for asking for my passport. But other then that, it was fine.