St. Augustine car hire

St. Augustine car hire

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St. Augustine, FL, United States
3 Nov — 10 Nov
Same drop-off
St. Augustine, FL, United States
Wed 3/11
Noon
Wed 10/11
Noon
Driver's age:

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St. Augustine car hire information

Pick-up locationSt. Augustine
Hire locations10
Airport locations3

St. Augustine car hire reviews and directory

Rated no. 1
Budget
Best rated
7.2 Good (53 reviews)
3 locations in St. Augustine
Budget
Locations in St. Augustine
  • 7.2
  • 7.4
  • 7.3
  • 7.1
  • 7.1
Recent reviews
1.9 Horrible24 Jun 2021
I will never use Budget again for my rental needs... The Reservation I made for a Ford Transit passenger van, was not honored. I received a call from local agent a few hours before scheduled pickup, who stated that they were sold out of the vehicle I had "RESERVED"... What's the point of making a reservation, when most of the car rental companies, OVERBOOK their vehicles, Just like the airlines!!! Very dissatisfied customer!!!
6.0 Good4 May 2021
Got to Budget and no representative was there. I waited 45 minutes before someone showed up. As a result I was very late to my appointment.
4.0 Okay9 Jan 2021
Drop off was easy and the car was comfy.I made a reservation for a compact car the day before at a specific location and I get to the pickup location and they tell me I have to drive another 15 minutes to another location because they were out of compact cars. That part was fine but a heads up ahead of time would’ve been great. The car I was given at the new location was dirty. The trunk was full of old receipts, a roll of raffle tickets and other trash. The cashier at the new location tried to charge me 30 dollars more than i was quoted. Luckily I caught it before he ran my card.
10.0 Excellent22 Aug 2019
The gentlemen who works there is always friendly and very helpful
6.4 Good9 Nov 2018
Do you or do you not have a rental car?My daughter and I went to Budget office in St Augustine, FL to pick up car. First off, hours online were stated as 'opens at 7'am. The employee was not there until going on 8am. Another person told us they didn't have any cars. It was stressful waiting for person to arrive to check. Lucky for me, they did have a car. Headed up the road (an hour plus late) for Concord, NC. Arrived after hours at Avis-Budget office so I had to ca,l Budget for instructions. 'Charlie's helped me get a new drop off spot at Regional airport. I had NO idea how to vet t hete but a friend said they would get me to the airport, which was only 5 miles away. I was instructed to get there before 9pm when they close. We found our way there by 7:15 AND THEY WERE CLOSED!!! Had to drop keys in Dropbox. No one to check car. E etc. POOR BUSINESS!! Susan Streisel
10.0 Excellent16 Mar 2018
Excellent carExcellent carIt was easy to pick up and easy to drop off so there was nothing that I did not like about this rental car and company.
4.8 Okay22 Jan 2018
Pick up at unmarked Walmart? Took ages to figure it out.Budget representative in St. Augustine was very nice despite me storming in while complaining about how long it took us to find the place. Got a good value for the money and the car served its purpose to take us to the airport.First, the pick up location was an address that led to a Walmart. No signs outside about Budget anywhere. No instructions in the confirmation email about walmart either. It took us forever to figure it out. The representative told us Walmart won't let Budget put up a sign outside. Well, at least send instructions to the clients about where to find the location. Second, car smelled bad. It had over 25000 miles on it, so it is older.
8.4 Excellent17 Jan 2018
Budget in walmartFriendly and quickLack of signage. The Budget rental desk is inside the Walmart, so I was confused when I arrived at the Walmart parking lot and didn’t see a Budget car rental location. I had to call to find out where it was.
5.2 Okay30 Nov 2017
The car seemed to have break pad issues, making us feel unsafe.
2.0 Mediocre27 Oct 2017
No one at desk when we arrived. Had to wait half hour at least. Rates much higher than normal !! Car smelled very smoky. Tire pressure was low.
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Rated no. 2
Enterprise
8.4 Excellent (18 reviews)
2 locations in St. Augustine
Enterprise
Locations in St. Augustine
  • 8
  • 8.6
  • 8.6
  • 8.6
  • 8.4
Recent reviews
10.0 Excellent2 Jul 2021
The staff was super-friendly, and when we had to cancel at the last minute, Tyler quickly took care of it without complaint. He even thanked us and asked that we consider Enterprise for our next rental (good job:) The St. Augustine location helped us before when we arrived a few minutes after closing. We didn't realize that they close early on a Saturday at 12. They still gave us our rental along with an upgrade. This is why the Enterprise at St. Augustine is my top choice. The management really cares, and the employees are cool. Thank you:)It would be awesome if the hours were longer on Saturday, and were open Sunday.
8.8 Excellent8 Jun 2020
Pickup and drop off were easyThe deodorizer used in the vehicle was way too strong
10.0 Excellent12 Feb 2019
Staff was incredible!
7.6 Good30 Oct 2018
again, nice people working therethey gave me a ride back to my school without any reservation.
10.0 Excellent27 Feb 2018
Nice PeopleHighly trained and motivated group makes it easy to get and go. They are all super friendly and professional.Taking the seats out of the mini van (no stow and go on the Toyota)
10.0 Excellent28 Nov 2017
Highly recommendFriendly staff, nice vehicle, see less rental
4.0 Okay29 Oct 2017
Staff at the location was helpful and very friendlyCar smelled, was somewhat dirty, windshield was dirty inside and out. There was no windshield wiper fluid and the change oil light came on halfway through the trip.
10.0 Excellent10 Sep 2017
Customer service was excellent. Representative tried hard to solve a problem and made me feel very satisfied once all was said and done. He told me to contact Kayak to get a refund for the xtra charges.When making reservation, there was nothing saying there would be an extra charge of $15.00 a day for an additional driver. The rep said there was nothing he could do to waive the fee and since I reserved through Kayak, they would have to be responsible for refunding the fee. Haven't contacted Kayak yet due to preparing for Hurricane Irma which will soon be upon us.
10.0 Excellent27 Jul 2017
Great service, competitively priced. Easy pick up and drop off for someone's who is always on the go.
6.0 Good4 Jan 2017
Black Ford FocusIt was good on gas. The rear back up screen helped in parking and backing up.The car had an ant infestation problem. Every time I shifted to drive it went to the load gear. I picked it up in St. Augustine, not JAX.
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Rated no. 3
Avis
7.6 Good (15 reviews)
3 locations in St. Augustine
Avis
Locations in St. Augustine
  • 7.4
  • 7.7
  • 7.7
  • 7.6
  • 7.6
Recent reviews
10.0 Excellent7 Aug 2021
Super quick and easy in and out… And a good deal on top of it
2.0 Mediocre13 Jun 2021
Car was not available as promised. We used another car rental agency.
2.0 Mediocre5 Nov 2018
Lost the reservationNothing. I had to rent a seperate rental car.The reservation I made was not met. I will not be using Kayak in the future.
10.0 Excellent21 Sep 2017
The price was greatGreat car, no complaints.
10.0 Excellent28 Aug 2017
Car clean, make and model exceeded expectationsPick up at Walmart ,disorganized Staff very nice , but confused over location of the car , Car was parked in general parking areas, took 20 minutes to find the vehicle
10.0 Excellent10 Mar 2017
Car rentalConvenience, price.Nothing
10.0 Excellent27 Nov 2016
Successful tripActually I flew into Jacksonville, but mistakingly made the reservation at my destination, St. Augustine. The Avis Rep. in Jacksonville did am excellent job of getting us set up at the airport with a satisfactory car at a fair price
10.0 Excellent25 Sep 2016
Good value for the money.Everything went as planned for my car rental. The car was clean, gas tank filled and ready to go. I received the information I needed at each end of my trip from the Avis employees.
6.8 Good10 Jan 2016
convient location good pricecar was delivered very dirty on inside. previous renter laft medication and apparently got sick in the back seat.
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Rated no. 4
Hertz
5.4 Okay (25 reviews)
2 locations in St. Augustine
Hertz
Locations in St. Augustine
  • 5.7
  • 5.5
  • 5.2
  • 5.6
  • 5.1
Recent reviews
10.0 Excellent29 Sep 2021
Window of car whistled a little and it had a little smell, but ran fine and everything else was very easy.
2.0 Mediocre14 Jun 2021
No vehicles were available. I was turned away.
4.0 Okay30 Apr 2021
staff at pick up was okay; polite; did not appear knowledgeable about the car nor have time to provide more than perfunctory direction to the best route to the hwy. staff at drop off was rudethe car was quite comfortable. the dash board lights were very bright resulting in dangerous discomfort and distraction at night. the radio was of very low quality and also shined brightly. I tried, unsuccessfully, to reduce the brightness.
2.0 Mediocre28 Sep 2020
Nothing, this was a terrible experience.When I arrived at hertz, they made me wait over an hour as they didn't have any cars available and someone had to drive it from jacksonville. Then, there was inflexibility when I wanted to change my drop off location. They wouldn't let me even during difficult times like COVID. Then, I received erroneous additional charges on my credit card. Horrible experience. And customer service was incredibly rude.
3.6 Mediocre18 Feb 2019
NOTHINGSince they did not have any cars available, even though I had a reservation, the least they could have done was to check their competition rather than leave me stranded. They did nothing
8.0 Excellent19 May 2018
Odd hoursHours published as if open all day long. Came back to put spouse on, note on door they would be back in fifteen. We were able to find someone quickly, but no one mentioned that the office could be closed when I was told he’d have to come back in. Also, we’ve never had to pay for a spouse driver before, only extradrivers beyond that. Spouse driver was additional $13.50.
5.6 Okay22 Mar 2018
Vehicle was clean and available on timeI was not made aware by Kayak or by Hertz that there was an additional "concession fee recovery" charge equaling $62.35 tacked on to the rental amount. When I asked the agent he said this was because I picked the car up from the airport. If I had picked the car up at another location the fee would not have been applied. I could have just as easily rented this car from another location near by. I believe that both Kayak and Hertz are responsible. The agent also said that if I had booked directly with Hertz instead of going through a third party they would have made me aware. I feel like I have been ripped off. Last time I will use Kayak or Hertz to rent a car.
2.0 Mediocre20 Feb 2018
Worst experience of my life!!Carla, from customer service who helped me and Carl in the St. Augustine officeI wasn’t told about a Do Not Rent list when I went in a month ahead of time, I was kept on hold and hung up on for more than three hours, I lost a job opportunity because I wasn’t able to leave until six hours after I rented the car, I had mechanical issues and was treated like I was the issue by customer service, no manager available when I switched to another car nor when I turned in the car. Worst experience of my life and I have no way to make a formal complaint.
2.0 Mediocre7 Dec 2017
Car not readyNothingThe car was not available at the time of the rental.
2.0 Mediocre28 Nov 2017
Stay awayEven though we had a reservation, they didn't have any cars! Now waiting for a refund that isn't happening too quickly!
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111 travellers who hired a car in St. Augustine gave the car agency they used an average rating of 7.0

Car hire locations in or near St. Augustine

Good to know

Most popular car type

Premium

When to book a car hire in St. Augustine

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in St. Augustine

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some St. Augustine car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in St. Augustine.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your St. Augustine car rental.

Top tips for renting a car in St. Augustine

  • Book your car hire in St. Augustine at least 1 day before your trip in order to get a below-average price
  • Premium car hires in St. Augustine are around 57% cheaper than other car types, on average

FAQs about car rentals in St. Augustine

  • Based on ratings and reviews from real users on KAYAK, the best car hire company in St. Augustine is Budget (7.3, 61 reviews).

  • The average price of fuel in St. Augustine is £2.67 per litre over the past 30 days. Filling up a tank of fuel costs between £32 and £43, depending on the car size.

  • Premium (Chevrolet Impala or similar) is the most frequently booked car hire type in St. Augustine.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Premium car hire in St. Augustine costs £21 per day, on average.

  • A Intermediate car hire in St. Augustine costs £24 per day, on average.

  • A Compact car hire in St. Augustine costs £30 per day, on average.