Paisley car hire

Cons: My rental car had issues so had to find an alternative car. But not such a big deal really. Staff all wanted to shake hands - must be a new training thing - unnecessary in my opinion.

Cons: No complaints at all.

Cons: I didn't pay the price indicate when i had made my renting !!! I am really upsate about it and will never book again with KAYAK !!!!!!

Cons: Ridiculous ticket system meant waiting 35mins just to speak to someone. Arriving late at night with small children this system was painful. If you know how many people booked surely you can make the pick up a lot smoother. The other carhire companies did not seem to be having the same problems. Also - directions on the print out were not how you actually get to the 'new' car hire centre.

Cons: I reserved my car with Thrifty at Glasgow Airport. However,, when I tried to decline the company's insurance and use the coverage on my credit card, they insisted on written proof of coverage. Who carries around something like that?! I offered the phone number to the credit card company but they declined to call. Never again.

Cons: Upon arriving in the international airport, there is no clear signage that the rental car desk is in the domestic terminal and we had to lug all our luggage around trying to find it. Pick-up of rental car is a short walk from the terminal, however if you are trying to navigate this with a lot of luggage in the torrential rain, it is not a lot of fun as they are doing roadworks between the terminal and the rental car pick-up. The walkway is uncovered and not level for easy navigation with trolleys / luggage.