Recent reviews
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- Negative
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10.0
Pros: Staff was excellent and energetic. Seemed to really enjoy what they are doing
Cons: the location was extremely busy
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7.2
Pros: Car was clean. Ready when I got there. People were friendly and tried to accommodate me but little available
Cons: Ordered a standard car which is supposed to have 4 doors. I needed room for luggage to go to airport. Got there and they had a two door Camaro or a Ford 150 truck The Camaro would have been great for just my wife and I but we had a passenger and trunk could only hold one large suitcase. Very hard time getting large heavy suitcase in back seat sandlittle room for passwnget. Not t to hat I sugned up for.
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10.0
Rental Car from Enterprise wqs great
Pros: Great Rate, easy to deal with, drop off was very easy.
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9.6
Cons: It was so busy picking up I had to wait 45mins. They apologized for the wait and thanked us for our patience.
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8.8
Pros: Nice counter staff - crowded that morning but they did a good job of keeping things moving along. Great price for a one-way rental back to Orlando airport
Cons: A small office which was crowded that morning -
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2.0
No car
Cons: They did not have a car for me.
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4.4
Do not rent from here
Pros: Nothing.
Cons: On-site staff were hung out to dry by corporate policies, but they did not handle it well with customers. They expressed their frustration as if they were also the customers and not representing the company. The location had no vehicles to rent, despite our reservation indicating the time we would be there to pick up a vehicle (we were also not the only customers in this situation). Competitor’s websites said they had no cars available. Not Enterprise. They had no cars, people waiting in their lobby with reservations in hand, and were still accepting reservations online. We were finally able to get a vehicle and the on-site staff did give a discount—but we wanted a car at the time of our reservation and were willing to pay the already agreed upon price for it. Giving a discount on cost does not put that wasted time back on the clock or get us to the appointment we were 45 minutes late for after this debacle.
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10.0
Pros: The service
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2.0
Cons: i booked a car in vero beach fl (enterprise). 20 min later I got a call from the site manager stating the location had been sold out some time and that they could not honor my reservation. she said - not sure how or why you were allowed to book it....
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2.0
Cons: Enterprise did not honor my reservation. They called me at the last minute and said they had no vehicles for me. When I asked for some kind of compensation for that they told me there was noting they would do for me. I will not use them again !!! They left me high and dry and showed absolutely no concern for the inconvenience that they caused !
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2.0
No cars
Pros: Nothing. Employees were indifferent. If demand called for cars find more. We showed up with a reservation and were told no cars. Put on waiting list and never heard from them. Had to go to Hertz in Melbourne for car.
Cons: Called Emterprise in Fort pierce and PSL. Also no cars. Ridiculous.
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7.2
Pros: The quality of the help was excellent. Car ran fine. When I mentioned that the interior was dirty they immediately discounted the rental by 10%
Cons: Interior of car was dirty. There seemed to be several management types standing around not helping while the worker bees really hustled during a very busy period
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10.0
Pros: Staff was excellent and energetic. Seemed to really enjoy what they are doing
Cons: the location was extremely busy
review from
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10.0
Rental Car from Enterprise wqs great
Pros: Great Rate, easy to deal with, drop off was very easy.
review from
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9.6
Cons: It was so busy picking up I had to wait 45mins. They apologized for the wait and thanked us for our patience.
review from
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8.8
Pros: Nice counter staff - crowded that morning but they did a good job of keeping things moving along. Great price for a one-way rental back to Orlando airport
Cons: A small office which was crowded that morning -
review from
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10.0
Pros: The service
review from
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7.2
Pros: Car was clean. Ready when I got there. People were friendly and tried to accommodate me but little available
Cons: Ordered a standard car which is supposed to have 4 doors. I needed room for luggage to go to airport. Got there and they had a two door Camaro or a Ford 150 truck The Camaro would have been great for just my wife and I but we had a passenger and trunk could only hold one large suitcase. Very hard time getting large heavy suitcase in back seat sandlittle room for passwnget. Not t to hat I sugned up for.
review from
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7.2
Pros: The quality of the help was excellent. Car ran fine. When I mentioned that the interior was dirty they immediately discounted the rental by 10%
Cons: Interior of car was dirty. There seemed to be several management types standing around not helping while the worker bees really hustled during a very busy period
review from
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2.0
No car
Cons: They did not have a car for me.
review from
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4.4
Do not rent from here
Pros: Nothing.
Cons: On-site staff were hung out to dry by corporate policies, but they did not handle it well with customers. They expressed their frustration as if they were also the customers and not representing the company. The location had no vehicles to rent, despite our reservation indicating the time we would be there to pick up a vehicle (we were also not the only customers in this situation). Competitor’s websites said they had no cars available. Not Enterprise. They had no cars, people waiting in their lobby with reservations in hand, and were still accepting reservations online. We were finally able to get a vehicle and the on-site staff did give a discount—but we wanted a car at the time of our reservation and were willing to pay the already agreed upon price for it. Giving a discount on cost does not put that wasted time back on the clock or get us to the appointment we were 45 minutes late for after this debacle.
review from
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2.0
Cons: i booked a car in vero beach fl (enterprise). 20 min later I got a call from the site manager stating the location had been sold out some time and that they could not honor my reservation. she said - not sure how or why you were allowed to book it....
review from
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2.0
Cons: Enterprise did not honor my reservation. They called me at the last minute and said they had no vehicles for me. When I asked for some kind of compensation for that they told me there was noting they would do for me. I will not use them again !!! They left me high and dry and showed absolutely no concern for the inconvenience that they caused !
review from
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2.0
No cars
Pros: Nothing. Employees were indifferent. If demand called for cars find more. We showed up with a reservation and were told no cars. Put on waiting list and never heard from them. Had to go to Hertz in Melbourne for car.
Cons: Called Emterprise in Fort pierce and PSL. Also no cars. Ridiculous.
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