Overview

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Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

£26+

Overall guest ratings

7.7/10 Good
Based on 621 reviews

Review highlights

  • 9.5
  • 8.6
  • 7.9
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Located just 2.5 mi (4.1 km) from the airport, Hotel Villanueva offers a shuttle (available on request). Guests can indulge in massages and enjoy regional cuisine at Ventolera, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 621 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "Great parking, according to 80%."
      9.4 "94% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
    • 8.6 "Good value."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.3 "83% found the restaurant service to be one of the best."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% said rooms were big enough."
      6.3 "Only 63% said the rooms were modern."
      5.0 "50% thought the bathroom was big enough."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.2 "Dirty pool, said 78%."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 422 reviews
    • 9.5 "Wonderful beach."
    • 9.5 "Terrific location."
    • 8.6 "Good value."
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      2.7 "Dirty pool, said 73%."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 93 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
    • 4.6 "Not very comfortable."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 105 reviews
    • 9.4 "Terrific location."
    • 8.4 "Good value."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 4.8 "Not very comfortable."
    • 4.6 "Rooms are not good."
      3.1 "69% said rooms were dirty."
    • 4.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.5 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Good to know
    "Friendly service"
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