The Empress Hotel

4 stars
199/42, Chang Klan Road, Chiang Mai 50100, Thailand
Chiang Mai, Thailand
+66 53 253 199
8.7
Very good
based on 2172 reviews
2,172 reviews
Sun 7/6
-
Mon 8/6
2 guests, 1 room
Deals from
£30
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
£30
Deluxe room
£42
King room
£45
33 more The Empress Hotel deals
33 more The Empress Hotel deals
Building
Conference room
Other
Lobby
Lobby
Other
Outdoor view
Bathroom
Other
Lobby
Gym
Pool
Lobby
Dining room
Other
Other
Photos of The Empress Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set in Chiang Mai, Empress Hotel Chiang Mai is within walking distance of the Spa at Shangri-La and features a sauna and an outdoor pool. Guests can also make use of free Wi-Fi.

There are a range of facilities available to those staying at The Empress Hotel, including 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in feature and a luggage storage facility.

Rooms at the hotel are equipped with mini bars, cable/satellite channels and refrigerators. All private bathrooms provide a hair dryer and a bathtub.

Empress Hotel Chiang Mai boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests wishing to socialise can take advantage of bar, which is ideally situated on the property.

Located in Chang Khlan, The Empress Hotel is surrounded by a wealth of shopping, nightlife, and eateries, making it the perfect base when on a trip. Chiang Mai Night Bazaar is also nearby.

8.7
Very good rating
Based on 2,172 verified guest reviews

Latest deals for The Empress Hotel

Sun 7/6
-
Mon 8/6
Double room
No inclusions
bed type unknown
£55
nightly with fees
Deluxe room
No inclusions
bed type unknown
£42
nightly with fees
No inclusions
1 king bed
£45
nightly with fees
No inclusions
bed type unknown
£51
nightly with fees
Executive room
No inclusions
1 twin bed
£58
nightly with fees
No inclusions
bed type unknown
£61
nightly with fees
No inclusions
1 twin bed
£72
nightly with fees
Superior room
No inclusions
1 twin bed
£30
nightly with fees
No inclusions
bed type unknown
£37
nightly with fees
No inclusions
bed type unknown
£38
nightly with fees
King room
No inclusions
2 twin beds
£45
nightly with fees
No inclusions
1 king bed
£74
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at The Empress Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Things to do

  • Gift shop
  • Bicycle hire
  • Evening entertainment
  • Beauty salon
  • Shopping

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Cribs available
  • Child pool
  • Babysitting/child care services (surcharge)

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of The Empress Hotel

8.7
Very good
2172 verified ratings
Wonderful
1421
Very good
393
Good
194
Okay
86
Fair
41
Mediocre
19
Poor
18

Summary of reviews

Guests say
Guests appreciated the hotel's excellent central location and friendly, helpful staff. Cleanliness was noted positively in several reviews, and the beds were comfortable. The pool and wellness facilities received favorable mentions. Some guests noted the hotel's older style but still found it pleasant and convenient. Breakfast and some room features had minor criticisms, but overall the hotel was well-liked for its value and atmosphere.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8 out of 10
Pool7 out of 10
Bed Comfort6.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Joe, Jun 2024
The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
8.0
Very good
David, May 2024
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you w...
Read more
10
Wonderful
Anonymous, Sept 2018
Pros (+) Amazing service, very accomodating, very very comfortable.
6.0
Okay
Nelson, Jan 2017
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Location

199/42, Chang Klan Road, Chiang Mai 50100

What's nearby

  • Chiang Mai Night Bazaar0.7 mi
  • Baan Haw Mosque0.8 mi
  • Tha Phae Gate1 mi
  • Wat Chedi Luang1.2 mi
  • Chiang Mai City Centre1.3 mi
  • Wat Chiang Mun1.5 mi
  • Wat Phra Singh1.5 mi
  • Wiang Kum Kam1.7 mi
  • Wat Suan Dok2.3 mi
  • Wat Jed Yot2.9 mi
  • Wat Umong3.2 mi
  • Chiang Mai University3.4 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 0505531001687

Essential information about The Empress Hotel

Low season

High season

Average price (weeknight)

July
March
£48
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 11% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Empress Hotel

  • If you’re after a cheap room at The Empress Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Empress Hotel, plan to stay on a Wednesday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Empress Hotel was booked for on KAYAK in the last 2 weeks was £39, while the most expensive was £39.
  • How long should you stay at The Empress Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at 199/42, Chang Klan Road in Chang Khlan, 1.2 miles from the centre of Chiang Mai. Chiang Mai Night Bazaar is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 14:00 and check-out time is 12:30 at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • Does The Empress Hotel offer free parking?

    Yes, The Empress Hotel offers free parking.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 2.3 miles from Chiang Mai. The Empress Hotel is 48.8 miles from Lampang.

  • Does The Empress Hotel have a pool?

    Yes, The Empress Hotel has a pool on-site.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Chiang Mai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Empress Premier Hotel
9.1 Excellent (1,205 reviews)0.06 miOutdoor pool, Fitness centre, Restaurant£40+
3-star hotel
59% cheaper
Jade Tower
7 Good (247 reviews)0.08 miWi-Fi, Coffee machine, Coffee shop£14+
3-star hotel
41% cheaper
Ma Peak Hotel
8.1 Excellent (144 reviews)0.08 miRestaurant, Room service, Free Wi-Fi£20+
2-star hotel
70% cheaperRim Ping Guest House6.6 Good (42 reviews)0.12 miWi-Fi, Free toiletries£10+

Cheapest

See cheapest stays in Chiang Mai
2-star hotel
70% cheaperRim Ping Guest House6.6 Good (42 reviews)0.12 miWi-Fi, Free toiletries£10+
3-star hotel
59% cheaper
Jade Tower
7 Good (247 reviews)0.08 miWi-Fi, Coffee machine, Coffee shop£14+
4-star hotel
47% cheaper
Le Bis Hotel
8.3 Excellent (435 reviews)0.13 miOutdoor pool, Restaurant, Room service£18+
3-star hotel
41% cheaper
Ma Peak Hotel
8.1 Excellent (144 reviews)0.08 miRestaurant, Room service, Free Wi-Fi£20+

Most recommended

See most recommended stays in Chiang Mai
5-star hotel
Empress Premier Hotel
9.1 Excellent (1,205 reviews)0.06 miOutdoor pool, Fitness centre, Restaurant£40+
3-star hotel
The Astra Condo by Five Star
8.6 Excellent (20 reviews)0.16 miWi-Fi£40+
4-star hotel
47% cheaper
Le Bis Hotel
8.3 Excellent (435 reviews)0.13 miOutdoor pool, Restaurant, Room service£18+
3-star hotel
41% cheaper
Ma Peak Hotel
8.1 Excellent (144 reviews)0.08 miRestaurant, Room service, Free Wi-Fi£20+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
1.2 mi
Chiang Mai
2.3 mi

Everything you need to know for your stay in Chiang Mai