Overview

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Hotel New Otani Makuhari
Top Business Hotel

2-120-3 Hibino, Mihama-ku, Chiba 286-0107, Japan
+81 432 977 777

£87+

Overall guest ratings

8.6/10 Excellent
Based on 1,474 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.6
  • 5.0

Good to know

  • Great reception
  • Wonderful sightseeing
  • Professional service
  • Friendly service

Nearby

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    About

    Located near a train station, Hotel New Otani Makuhari is a great choice for a stay in Chiba. Guests can be pampered with facials at the spa, and SATSUKI, one of 3 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and an indoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like premium bedding and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Steam room
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,474 reviews
    • 8.9 "Pool is good."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      8.8 "88% were happy with the shuttle service."
      9.7 "97% said the recreation staff was great."
      8.0 "80% were happy with the room service."
    • 8.6 "Location is great."
      8.6 "86% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
      7.7 "77% thought it was easy to get to the train station."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.3 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      8.7 "87% liked the big bathroom."
    • 5.0 "Bar is ok."
      6.0 "Alcoholic drinks were not bad, according to 60%."
    • 4.5 "Wellness & sports facilities were not very nice."
      1.4 "86% said the wellness staff was not good."
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    Overall rating

    8.9 Excellent
    Based on 471 reviews
    • 8.6 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
      7.6 "76% said the beds were comfortable."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
    • 8.5 "Location is great."
      8.0 "80% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      9.5 "Great parking, according to 95%."
      10.0 "100% thought parking was inexpensive."
    • 8.4 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.7 "97% thought the view was good."
      7.2 "72% said rooms were clean."
      8.9 "89% liked the big bathroom."
      7.6 "76% said the beds were comfortable."

    Overall rating

    8.4 Excellent
    Based on 560 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
      9.8 "98% said the recreation staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 8.8 "Location is great."
      8.1 "81% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      9.5 "Great parking, according to 95%."
      8.0 "80% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      9.5 "Easily accessible by car, said 95%."
    • 8.7 "Breakfast is good."
    • 7.6 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      9.6 "96% thought the view was good."
      7.3 "73% said rooms were clean."
      7.8 "78% said the beds were comfortable."
      8.6 "86% liked the big bathroom."

    Overall rating

    9.1 Excellent
    Based on 44 reviews
    • 8.8 "Great service."
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.3 "Comfort level is high."
    • 8.0 "Rooms are great."
    • 6.5 "Vibe was decent."

    Overall rating

    8.3 Excellent
    Based on 397 reviews
    • 8.7 "Location is great."
      8.1 "81% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 7.9 "High comfort."
      9.2 "92% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Wonderful sightseeing"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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