Congress Plaza Hotel

Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 427 3800

rate per night


based on 7,058 reviews

Congress Plaza Hotel
Tue 21/9
Wed 22/9
ProviderNightly total

About Congress Plaza Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe.

Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile.

Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access.

Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century.

Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.

Photos of Congress Plaza Hotel

Rooms available at Congress Plaza Hotel

Tue 21/9
Wed 22/9
Show deals with
Standard rooms(£15 - £171)
Standard Room
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£15 totalSnaptravel
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Queen rooms(£69 - £158)
Queen room
no bed type specified
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£80 totalPriceline
Deluxe rooms(£384)
Deluxe room
no bed type specified
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£384 totalTravelCLICK
King rooms(£96 - £253)
King room
no bed type specified
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£96 totalPriceline
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Double rooms(£86 - £170)
Double room
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£86 totalKAYAK
no bed type specified
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£93 totalSnaptravel

Amenities at Congress Plaza Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift


  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • Seating area
  • Sofa
  • Bridal suite
  • Telephone
  • Carpeted
  • City view


  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Dining table

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Beauty salon


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Kid-friendly buffet


  • Fitness centre

Reviews of Congress Plaza Hotel

GoodBased on 7058 verified guest reviews

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4.2 Mediocre

Cons:the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

8.5 Great
Pros:The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.

Cons:Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.

7.4 Good
Pros:Location was great and the room was nice

Cons:No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.

9.4 Excellent
Pros:What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.

Cons:Make no doubt this place old, but beautiful. The pipes creak, the elevators break down occasionally but definitely great value for money considering her location.

8.8 Great
Pros:I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.

Cons:I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.

1 out of 1


520 South Michigan Avenue, Chicago, IL 60605

What's nearby

  • Grant Park227 yd
  • Symphony Center0.3 mi
  • Art Institute of Chicago0.3 mi
  • Cloud Gate0.5 mi
  • Millennium Park0.5 mi
  • Chicago Cultural Center0.6 mi
  • Willis Tower0.6 mi
  • Field Museum0.7 mi
  • Chicago Theater0.7 mi
  • Shedd Aquarium0.7 mi
  • Chicago Lakefront Trail0.9 mi
  • Chicago Riverwalk0.9 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Congress Plaza Hotel

  • If you are hoping to eat some of your meals at the Congress Plaza Hotel during your trip, consider booking the Bed and Breakfast package, which will provide you with free daily breakfast for every member of your party. Depending on how many nights you will be staying at the hotel, you may also be eligible to receive a discount on your booking.

  • When couples are planning their special day at the Congress Plaza Hotel, there are several reception packages that they can choose from. The basic package provides a selection of amenities, including a personal wedding planner, a sparkling wine toast, decorations, a 4h open bar, and a custom designed wedding cake. Different catering packages can be selected, with the A Moment in Time package costing $129 per guest and providing entree choices such as beef wellington, pot stickers, and crab cakes. For a fancier menu, opt for the An Elegant Affair package, which costs $159 per guest and includes the option of filet mignon and lobster tails.

  • For those that are planning on hosting a meeting or workshop at the Congress Plaza Hotel, there are many services that you can take advantage of. For an additional fee, guests can receive access to audio equipment, technical personnel to help with logistical set-ups, lighting, and special effects. It is also possible to purchase access to flip charts, easels, markers, and an AV cart, as well as computer data equipment and video equipment. There is an on-site catering team that will work with you to customize your perfect menu for the event.

  • If you are interested in science, consider visiting the Adler Planetarium and Astronomy Museum, a unique experience that is only a 5m drive from the Congress Plaza Hotel. For those that enjoy art, the Museum of Contemporary Art can be reached by car in under 7m and is known for being one of the world’s largest contemporary art venues. The Field Museum is a 6m drive from the hotel and focuses on natural history, making it a popular choice among children.

  • If you will be traveling with a lot of luggage or just simply want to go from Chicago O’Hare International Airport to the Congress Plaza Hotel as quickly as possible, it is best to either rent a car or use a ridesharing service. A standard UberX will cost you approximately $31 to $39 each way, while an UberXL will be closer to $50 to $65. If you would like to save money, opt to use public transportation instead, such as the local train. The Blue line will bring you to the hotel in around 50m, and a single-fare ticket will cost $2.50. (Prices checked 06/06/19).

  • Congress Plaza Hotel is located at 520 South Michigan Avenue in Loop, 0.2 miles from the centre of Chicago. Grant Park is the closest landmark to Congress Plaza Hotel.

  • Check-in time is 15:00 and check-out time is 12:00 at Congress Plaza Hotel.

  • Yes, Congress Plaza Hotel offers free Wi-Fi.

  • No, Congress Plaza Hotel does not offer free parking.

  • No, Congress Plaza Hotel does not offer free airport shuttle service.

  • Congress Plaza Hotel is 8.7 miles from Chicago Midway.

  • No, Congress Plaza Hotel does not have a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.2 mi

Location rating


Nearest airport

Chicago O'Hare Intl

Distance to airport

16.1 mi