Less than a 20-minute walk from Chicago Union Station, Crowne Plaza - Chicago West Loop provides guests with a convenient base when visiting Chicago. It is located a brief stroll from the Haymarket Affair, Oprah Winfrey Show and 200 South Wacker Drive.
There are a range of amenities on offer to guests of the hotel, including an express check-in and check-out feature, a 24-hour business centre and valet parking. Welcoming and helpful team members are available 24 hours a day.
Each room is well-equipped to make guests comfortable and includes wireless internet access and ironing facilities. The hotel also has several connecting rooms to accommodate families.
The hotel features an on-site restaurant, serving American cuisine. Alternatively, there are a choice of dining options in close proximity.
Crowne Plaza - Chicago West Loop is less than a 25-minute drive from O'Hare International Airport and Willis Tower is a short walk away. The Art Institute of Chicago is a short drive away.
Health and safety
Services and conveniences
Accessibility and suitability
Media and entertainment
Parking and transportation
Cons:No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.
Cons:I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.
Cons:There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
Cons:Couldn't stay longer
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Crowne Plaza Chicago West Loop is located at 25 South Halsted Street in Near West Side, 1.1 miles from the centre of Chicago. Willis Tower is the closest landmark to Crowne Plaza Chicago West Loop.
Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Chicago West Loop.
Yes, Crowne Plaza Chicago West Loop offers free Wi-Fi.
No, Crowne Plaza Chicago West Loop does not offer free parking.
No, Crowne Plaza Chicago West Loop does not offer free airport shuttle service.
Crowne Plaza Chicago West Loop is 8.2 miles from Chicago Midway.
Yes, Crowne Plaza Chicago West Loop is a pet-friendly hotel.
No, Crowne Plaza Chicago West Loop does not have a pool on-site.