Overview

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The Lodge at Chichen Itza

KM 120 Carretera Merida-Puerto Juarez, 97751 Chichen Itza, YU, Mexico
+52 998 887 2450

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+52 998 887 2450

Overall guest ratings

8.7/10 Excellent
Based on 141 reviews

Review highlights

  • 10.0
  • 9.7
  • 5.8
  • 5.3

Good to know

  • Friendly service
  • Nice building
  • Pleasant hotel grounds
  • Wonderful sightseeing

Nearby

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    About

    This 4.5-star lodge is within close proximity of Chichen Itza and Kukulcan Pyramid.

    Rooms

    Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished patios. LED televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and bicycles to rent. This lodge also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the lodge's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 141 reviews
    • 10.0 "Excellent pool."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 8.7 "Great service."
      8.1 "81% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 5.8 "Rooms are ok."
    • 5.3 "Average cleanliness."
    • 3.9 "Value below average."
    • 0.5 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 81 reviews
    • 10.0 "Excellent pool."
    • 9.6 "Terrific location."
    • 9.4 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
    • 8.7 "Great service."
      7.8 "78% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.2 "Food is average."
    • 5.8 "Rooms are ok."
    • 3.4 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 59 reviews
    • 10.0 "Excellent pool."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.3 "Rooms are ok."
    View all review categories
    Good to know
    "Friendly service"
    "Nice building"
    "Pleasant hotel grounds"
    "Wonderful sightseeing"
    data provided by TrustYou

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