Under a 20-minute stroll from Tower City-Public Square Rail Station, Hampton Inn Cleveland-Downtown offers guests an ideal base while visiting Cleveland. It is situated a brief walk from Terminal Tower.
The hotel offers a 24-hour reception, as well as an express check-in and check-out feature and valet parking. For added convenience, it features laundry facilities, a car rental desk and a 24-hour business centre.
Hampton Inn Cleveland-Downtown has 194 rooms and has been recently refurbished.
The hotel is set in the popular tourist destination of Downtown Cleveland. Guests are also able to visit Progressive Field, the Rock & Roll Hall of Fame & Museum and Quicken Loans Arena.
Health and safety
Services and conveniences
Media and entertainment
Accessibility and suitability
Parking and transportation
Things to do
Cons:I appreciated everything this hotel had to offer. I wouldn’t change a thing
Cons:Breakfast. The food was good but at 10:00 they shut the doors. There were people still in getting food and they closed them in and started taking stuff away. I understand having a cut-off but at least let people finish getting their food before you close the doors and lock them out. I spoke with a woman that works at another Hampton and had never seen something like this. That was the only dislike we had.
Cons:First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part. Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in). Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh. Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful. Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up. I hate to be "that guy" but this Hampton really let me down overall.
Cons:Ice only on even floors
Cons:Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
All reservations at Hampton Inn Cleveland-Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Yes, reservations at Hampton Inn Cleveland-Downtown can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, guests staying at Hampton Inn Cleveland-Downtown can enjoy a free breakfast.
Check-in time is 15:00 and check-out time is 12:00 at Hampton Inn Cleveland-Downtown.
No, Hampton Inn Cleveland-Downtown does not offer free parking.
Yes, Hampton Inn Cleveland-Downtown offers free Wi-Fi.
Hampton Inn Cleveland-Downtown is located in the neighbourhood of Downtown, 0.3 miles from the centre of Cleveland. Cleveland Public Library is the closest landmark to Hampton Inn Cleveland-Downtown.
No, Hampton Inn Cleveland-Downtown does not have a pool on-site.
No, pets are not allowed at Hampton Inn Cleveland-Downtown.
Hampton Inn Cleveland-Downtown is 10.4 miles from Cleveland Hopkins Intl. Hampton Inn Cleveland-Downtown is 42.5 miles from Akron/Canton.
No, Hampton Inn Cleveland-Downtown does not offer free airport shuttle service.