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3 stars

Sterling Hotel & Suites

11428 Forest Avenue, Clive, IA 50325, United States
Clive, IA
See location+1 515 223 7700
7.1
Good
based on 505 reviews
505 reviews
Provider
Provider for Sterling Hotel & Suites
Provider for Sterling Hotel & Suites
Provider for Sterling Hotel & Suites

Overview

Rating

Located in West Des Moines, Sterling Hotel and Suites offers 3-star accommodation and free Wi-Fi, an outdoor pool and a 24-hour reception. It is conveniently positioned for guests wanting to sightsee in the area.

There are a variety of facilities on offer to guests of the hotel, such as laundry facilities, luggage storage and meeting facilities. Additional services include a laundry service, an atm/cash machine and a dry cleaning service.

The rooms at Sterling Hotel and Suites feature a refrigerator and all the necessities for an enjoyable stay. They are also fitted with a dishwasher, a microwave and a hair dryer.

There are a variety of restaurants and cafés close to the hotel, and Ankeny and Altoona are an easy car trip away. It is also a brief drive from Iowa State Capitol and Iowa Events Center.

Rating
7.1
Good
Based on 505 verified guest reviews

Latest deals for Sterling Hotel & Suites

Thu 8/5
Fri 9/5

Amenities at Sterling Hotel & Suites

  • Free Wi-Fi
  • Meeting/Banquet facilities
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • ATM on-site
  • 24-hour front desk
  • Disabled access
  • Microwave
  • Refrigerator

Services and conveniences

  • ATM on-site
  • Meeting/Banquet facilities
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Microwave
  • Refrigerator

Basics

  • Free Wi-Fi
  • Air-conditioned

Accessibility and suitability

  • Disabled access

Bathroom

  • Hairdryer

Reviews of Sterling Hotel & Suites

7.1
Good
505 verified ratings
Wonderful
156
Very good
77
Good
81
Okay
41
Fair
59
Mediocre
25
Poor
66

Summary of reviews

Guests say
Guests appreciated the spacious rooms and friendly service, making it feel like a home away from home. However, many reviews highlighted significant cleanliness issues, including dust, leaks, and outdated fixtures. The overall maintenance of the hotel seems to be lacking, which detracted from the experience for several guests.
AI-generated from customer reviews
Room Size9.5 out of 10
Service8 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

2.0
Poor
Isabella, Mar 2021
Cons (-) Room was filthy, furniture was destroyed and overall room was disgusting. I don’t believe they cleaned the room at all. Even the silverware had old food on it. Won’t recommend anyone stay there the whole property needs to be redone. New furniture and carpeting would be needed in EVERY room to be acceptable.
8.0
Very good
Anonymous, Dec 2016
Pros (+) Penthouse 2 bathrooms kitchen comfortable pull-out couch pet friendly great access to freeway plenty of parking
Cons (-) stairs were challenging but expected fitted sheet for pull-out couch didn’t fit room was clean but was a bit outdated would have loved log for the fire
7.7
Good
Anonymous, Sept 2016
Pros (+) Newly renovated
Cons (-) Exterior could use work
3.1
Poor
Anonymous, Sept 2016
Cons (-) We had a leak in the kitchen area and the bath tub could use some work
5.1
Fair
Jeanine, Aug 2016
Pros (+) Full kitchen was nice if we needed to stay longer. Apartments converted into hotel. Pool was clean.
Cons (-) Hot tub was just warm, mold on ceiling, bad urine smell in room, no sheets or blankets or pillows for the pull out bed.
6.2
Okay
Anonymous, Aug 2016
Pros (+) For the money, you can't get a better room, with as much space. The bath area is really private, set in the back of the room, not by the front door as per usual. Everything seemed faily clean. THe bed was not the newest but was comfortable. The common area for breakfast was very nice and attractive. WE didn't use the pool.
Cons (-) In general the place is not being maintained. The entrance to our room was unsightly and falling apart. A bit scary actually. There is no attempt at landscaping anything. The bathroom floor was coming up where the shower water had seeped underneath. There was a spider on one of the pillows when we were getting ready for bed.
10
Wonderful
Anonymous, Jul 2016
Pros (+) Large space, friendly staff and good breakfast
Cons (-) Road noise
8.5
Very good
Anonymous, May 2016
Pros (+) I really like the layout. The separate buildings gave it mountain resort feel, which I appreciated.
6.8
Okay
Anonymous, May 2016
Pros (+) Free internet, breakfast, and access to a local gym are great.
Cons (-) My non-smoking room smelled like smoke and irritated my allergies.
6.0
Okay
Anonymous, Nov 2015
Pros (+) We really like the location and it really fits our shopping needs in the Des Moines, IA area.
Cons (-) We stay at this location several times each year, actually every time we stay overnight in the Des Moines area. We were very disappointed with the aging condition of our room and the lack of upkeep of the property. Not only do we enjoyed staying at this location, but also at other Midwest USA locations. We were really shocked at the condition of our room!!!

Location

11428 Forest Avenue, Clive, IA 50325

What's nearby

  • Mercy Medical Center West Lakes1 mi
  • Living History Farms1.1 mi
  • Valley West Mall1.3 mi
  • Buccaneer Arena3 mi
  • Dale Maffitt Reservoir6 mi
  • Hoyt Sherman Place7.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sterling Hotel & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sterling Hotel & Suites

  • Where is Sterling Hotel & Suites located?

    Sterling Hotel & Suites is located at 11428 Forest Avenue, 2.6 miles from the centre of Clive. Mercy Medical Center West Lakes is the closest landmark to Sterling Hotel & Suites.

  • When is check-in time and check-out time at Sterling Hotel & Suites?

    Check-in time is 15:00 and check-out time is 11:00 at Sterling Hotel & Suites.

  • Does Sterling Hotel & Suites offer free Wi-Fi?

    Yes, Sterling Hotel & Suites offers free Wi-Fi.

  • How far is Sterling Hotel & Suites from the airport?

    Sterling Hotel & Suites is 7.5 miles from Des Moines. Sterling Hotel & Suites is 68.8 miles from Fort Dodge.

  • How does KAYAK find such great Sterling Hotel & Suites hotel deals?

    KAYAK scours the web for all room deals available at Sterling Hotel & Suites in Clive and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sterling Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sterling Hotel & Suites.

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Nearby hotels and places to stay

Closest

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3-star hotel
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2-star hotel
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Cheapest

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2-star hotel
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2-star hotel
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2-star hotel
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Most recommended

See most recommended stays in Clive
3-star hotel
64% cheaperWildwood Lodge & Suites8.9 Excellent (545 reviews)0.08 miIndoor pool, Fitness centre, Free Wi-Fi£87+
4-star hotel
59% cheaper
Revel Hotel Des Moines Urbandale, Tapestry Collection By Hilton
8.9 Excellent (181 reviews)0.93 miFitness centre, Restaurant, Bar/Lounge£101+
4-star hotel
50% cheaperHotel Renovo8.8 Excellent (70 reviews)0.85 miIndoor pool, Spa and wellness centre, Fitness centre£121+
3-star hotel
47% cheaperWest Des Moines Marriott8.8 Excellent (162 reviews)1.99 miIndoor pool, Fitness centre, Restaurant£129+

Good to know

Value for money

6.9

Distance to city centre

2.6 mi

Nearest airport

Des Moines

Distance to airport

7.4 mi

Everything you need to know for your stay in Clive

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