Recent reviews
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4.6
So delayed out of Frankfurt that we missed our connection.
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5.6
The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed. Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour.
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10.0
Zagreb has a shiny new airport, with plenty of clean bathrooms. Staff is friendly and efficient, flight was on time. I don't mind the fact we had to go outside and take stairs, and upon arrival, a shuttle bus. But for disabled people, this could be difficult. Ask for accommodations ahead of time.
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8.6
Good service Insufficient leg room. Flight was late.
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7.6
Good selection of local croatian snacks. We had cheese with olives and olive crackers. Better than the generic sandwiches offered by major european carriers. Crew was friendly and appeared interested and motivated. Pilot kept us informed of current progress. Seats were firm. Limited recline and could be uncomfortable for anything more than 3 hours.
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6.3
The extra time involved at Istanbul and Chicago airports to seperately check in my Kindle.
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5.3
Once up-in-the-air, everything was good. First the delay for boarding, and then after boarding got delayed again due to rush hour on Heathrow. All together, an hour of delay
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9.0
Food
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9.6
Compared to SAS flight I like the fact that they offer on every flight decent drink and snack. Flight attendants are extremely nice. By the way there were newspapers too. Everything one can buy for several euros, so it is not about money it is more about how to cut the boring time when you cannot move. Liked everything
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8.6
We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time. We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen
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10.0
Zagreb has a shiny new airport, with plenty of clean bathrooms. Staff is friendly and efficient, flight was on time. I don't mind the fact we had to go outside and take stairs, and upon arrival, a shuttle bus. But for disabled people, this could be difficult. Ask for accommodations ahead of time.
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8.6
Good service Insufficient leg room. Flight was late.
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9.0
Food
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9.6
Compared to SAS flight I like the fact that they offer on every flight decent drink and snack. Flight attendants are extremely nice. By the way there were newspapers too. Everything one can buy for several euros, so it is not about money it is more about how to cut the boring time when you cannot move. Liked everything
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8.6
We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time. We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen
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4.6
So delayed out of Frankfurt that we missed our connection.
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5.6
The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed. Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour.
review from
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6.3
The extra time involved at Istanbul and Chicago airports to seperately check in my Kindle.
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5.3
Once up-in-the-air, everything was good. First the delay for boarding, and then after boarding got delayed again due to rush hour on Heathrow. All together, an hour of delay
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