Hotels near Dallas/Fort Worth Airport

Hotels near Dallas/Fort Worth Airport

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Dallas/Fort Worth (DFW) - Dallas, TX, United States
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Best hotels near Dallas/Fort Worth Airport

Cleanliness
9.4
Comfort
9.4
Facilities
9.7
Location
9.2
Overall
9.5
Overall 9.2 Excellent
Based on 831 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.7
Location
9.2
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
9.4
Comfort
9.4
Location
9.3
Overall
10.0
Services
9.2
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.7
Cleanliness
9.5
Comfort
9.4
Facilities
9.5
Location
9.4
Overall
9.6
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.6

Excellent 10.0
Pros: Very helpful with my dog
Cons: Everything
Excellent 10.0
Cons: Housekeeping ran out of clean towels to place in the rooms when cleaning.
Excellent 10.0
Pros: I was charged for pet room cleaning $75.00 and I didn't have or bring any pet. No one couldn't help me with that problem neither Hotel or Booking company. Everything Else was perfect.
Excellent 9.0
Pros: It was very clean, quiet , and exactly like the pictures portray. the king suite top floor was great.
Cons: I had trouble working the TV but that was my own doing. I figured it out quickly.
Excellent 9.0
Pros: The staff was awesome and friendly. Room was clean and comfortable.
Cons: For our trip, all was good.
Excellent 10.0
Pros: Room was clean and nice, staff was friendly, check-in and check-out was smooth. Free breakfast is a nice perk.
Cons: I wish the pool was a little bigger and deeper. Some other guests were running around the hallways and shouting late at night (close to midnight), which wasn't so great.
Excellent 10.0
Pros: Clean environment and excellent service
Good 7.0
Pros: Proximity to airport.
Cons: The shower in the bathroom wasn¿t very clean. The king sized room we stayed in had a partition that literally directed all airflow from the AC to the other size of the room by the doorway and bathroom. No airflow while sleeping.
Excellent 9.0
Pros: The shuttle service got us from DFW airport to the hotel quickly and the staff greeted us and were ready to serve. We quickly got room keys though not quite check in time. Room was spacious and clean, but lost a star because of a random noise from the AC.
Cons: Food service is still limited due to COVID restrictions. There was a random noise from the AC vent that seemed to happen more during the night which disturb sleep somewhat. Otherwise no complaint and would stay at this property again! Recommend!
Excellent 10.0
Neat DFW, but far enough away one is not bothered by the 24x7 sound of aircraft.
Excellent 10.0
Pros: Personal, cleaning and room.
Cons: Nothing
Excellent 10.0
Clean comfortable and perfect for a dfw arrival or departure
Excellent 10.0
Pros: Nice rooms but the staff was a little rude
Excellent 10.0
Pros: Great breakfast, nice size room, great price
Excellent 10.0
Pros: The price for the quality of the hotel was great
Cons: Just the location
Excellent 10.0
Pros: Proximity to the rental car building and DFW
Cons: N/A
Excellent 10.0
Pros: The front desk ladies were wonderful and helpful
Excellent 10.0
Pros: Very nice clean room friendly associates.
Poor 1.0
Pros: I love the Hyatt but this one the refrigerator didn't work so our baby milk spoiled we told them they did nothing we stayed 3 night ---- dollars wow so disappointed no microwave in the room so sad will never recommend the Hyatt hotel to anyone
Cons: Our hole stay was horrible --- for 3 night I was so disappointed baby milk spoiled because the refrigerator didn't work properly room wasn't very clean no microwave inside the room so upset with this Hyatt never will stay at a Hyatt ever again
Excellent 10.0
This is a wonderful transit hotel with a great staff! I was repatriating over three days from Hong Kong with a cat, and there was a mistake with my booking. Darlene, the desk clerk was very kind and welcoming, and solved the problem immediately; she and Francis, the manager on duty, made me feel like it was no problem. She also makes a great grilled cheese! Kisha, another desk clerk, made me feel just as welcome the next morning, and she and Francis sent me off with great feelings about this location. The facilities are great, and the rooms are well-appointed; my room was actually bigger than my Hong Kong apartment! I will definitely make this my transit hotel of choice, as it’s a 10-minute drive from the airport. Thank you, Hyatt Plaza DFW Team!
Good 7.0
Pros: Clean, Location
Cons: WiFi out Room has blackout shade but above the roller for the shade light shines in. Very frustrating when you want room dark with no irritating light.
Okay 4.0
Cons: No Trashbins, No water bottles.
Poor 1.0
Pros: Very clean.
Cons: I purchased a room with a king sized bed, instead was given room 611 which had only a queen. This made a huge difference as it was not what I had pos for.
Excellent 8.5
Everything was excellent and clean. Rooms are spacious. Surprised on how good the quality and experience was for such a great price. The staff was kind and very helpful. Also had many things that i forgot at home there at the hotel to accommodate my stay. Thank you so much for that wonderful stay.
Excellent 8.5
Very efficient, professional and courteous associates. Always asked if they could help; very, very quiet, clean, and nicely appointed rooms. Lovely breakfast with French Pressed Coffee. Great fitness center for an excellent workout and shower with a sauna too! Take escalator or elevator one flight down from check-in / checkout desk, you are at the airport screening and check-in. No buses, no going outside, literally sits above DFW Terminal D, what a pleasure and convenience. Excellent Grand Hyatt DFW. Top notch, as always! The hotel staff were great - check in was so fast, the hotel bar had great late night dining options with a good wine list, and the coffee bar was perfect in the morning before our flight. I would go so far as to say the next time I knew I needed to have an overnight layover on my way somewhere, I'd try to make it in Dallas to stay at this hotel again.
Excellent 10.0
Pros: The cleanliness, the staff, and the breakfast.
Cons: The pack and play was bent and worried us.
Poor 1.0
Pros: Close to the terminal
Cons: Was not happy that I booked for 4 people meaning needed to dbl beds. Get there get the room go to the room and has one bed and a pull out. Went back down and was told only guaranteed a room not the beds. I think that was wrong
Hyatt Place DFW - Euless
Rated no. 1
9.2
Excellent 9.2
Based on 831 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
9.4
Overall 9.2 Excellent
Based on 553 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.7
Services
9.5
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.6
Cleanliness
9.6
Comfort
9.7
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
9.6
Comfort
9.5
Location
9.7
Services
9.6
Staff
9.5
Cleanliness
9.5
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
9.6
Cleanliness
9.4
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.3

Excellent 10.0
Pros: Connected to the airport, very quiet and comfortable bed. Staff were so nice and helpful and room service food was very nice.
Excellent 9.6
Pros: The staff and the cleanliness!
Cons: Spa is still closed (due to Covid?)
Excellent 9.0
Pros: Location and staff
Excellent 9.0
Cons: The bottle of champagne from the mini bar was half drank already when we checked in.
Excellent 10.0
Pros: I wasn't there long enough to have a meal but the desk staff was excellent and helped me find everything I needed for my unexpected overnight stay at DFW.
Cons: It was way too expensive for the amount of time that I had there - but it was the only thing available given the hurricane flight cancelations
Excellent 10.0
Pros: Top notch customer service Beautiful room PLEASE DOWNGRADE THE HYATT REGENCY TO A 3-STAR HOTEL
Cons: PLEASE DOWNGRADE THE HYATT REGENCY TO A 3-STAR HOTEL I stayed 1 night there and left for the Grand Hyatt instead. I felt grossly misled at the Hyatt Regency
Excellent 8.0
Pros: The friendly Staff and location.
Cons: I feel the bathroom could be cleaner.
Excellent 10.0
Pros: Clean
Excellent 9.0
Pros: Location
Cons: No coffee maker
Excellent 10.0
Pros: Loved the superb staff service, amenities on site and the toiletries.
Cons: Nope. Loved it all.
Excellent 10.0
Pros: The location in the airport
Cons: No hot tub
Excellent 10.0
Pros: Convenience of location.
Cons: Nope
Excellent 10.0
Pros: Room very nice. Bed very comfortable.
Excellent 10.0
Pros: It was in the airport and the staff was great
Cons: Everything was great. Only wish I didn't have to go back through security, but that is no fault of the hotel or security. :)
Excellent 10.0
Pros: Location can’t be beat if you’re flying out of DFW on American Airlines . It is just downstairs and turn left out of the elevator. The room and bathroom were spacious. Decor very nice, bed comfortable
Cons: Only peeve was my husband almost stepped on a screw, in his bare feet, which couldn’t be seen on the carpet. That should have been caught during housekeeping’s vacuuming of the floor
Excellent 9.0
Pros: Convenience of location. We had an early flight out the next morning.
Cons: Resteraunt was extremely expensive and didn't have kid friendly options.
Excellent 9.6
I picked this mostly for the convenience. I had an overnight layover at DFW and an early morning international flight, so it was amazing to be able to take the escalator down right to the terminal.
Good 7.0
Pros: It is easy, has good food and is comfortable. Previous stays were without problems.
Cons: There was a recurring, intermittent noise, not human related, that went on all night.
Good 6.0
Pros: The hotel and room were really nice.
Cons: The morning we woke up after sleeping in there my wife woke up with alot of bites on her.
Excellent 8.5
We came to Dallas for our son's graduation from American Airlines flight attendant program and wanted a great place to stay. From the moment we came up the escalator, we knew we were in the right place. The concierge people were so spot-on that they were amazing. They would have gone home to North Carolina for a special plate of BBQ if we would have asked for it. The front desk people were wonderful. I highly recommend this hotel. The food in the restaurant was amazing, but the room was fabulous. Simple gorgeous. When you walk in the room, the blinds automatically open up. Convenient? You go down the escalator, the entrance to the airport security is 100 feet away.
Excellent 8.2
Pros: Perfect location inside terminal.
Cons: Front desk staff was extremely rude
Okay 4.0
Pros: Location and Beach. The food and hospitality way. Slow standards for the star it is
Excellent 10.0
Pros: The view from my room and the window were floor to ceiling- amazing!
Cons: Room service was pretty expensive.
Excellent 10.0
Pros: The place was just beautiful! From the front desk to room service to housekeeping, the entire staff was extremely professional.
Excellent 10.0
Pros: Makes business travel easy
Cons: Nothing
Grand Hyatt DFW - Grapevine
Rated no. 2
9.2
Excellent 9.2
Based on 553 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
8.8
Location
9.2
Overall
8.8
Overall 9.0 Excellent
Based on 423 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
8.8
Location
9.2
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.5
Comfort
9.7
Facilities
10.0
Location
9.5
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.1

Excellent 9.0
Pros: Great space. Friendly staff. We’re very helpful in helping us navigate out stay
Excellent 10.0
Pros: Great rooms. Great pool. Good Breakfast. It was also very close to the venue.
Cons: It didn’t bother me at all, but my friends were woken up repeatedly by planes taking off or landing.
Excellent 10.0
Pros: Cleanliness and room facilities were great. Front desk staff were helpful.
Excellent 8.0
Pros: Close to hotel. Bed was comfortable.
Cons: The walls are super thin. I could hear my neighbors Tv as I tried to sleep.
Excellent 10.0
Pros:  
Cons: From the beginning my experience was great. Hotel employee was great. She was able to get me into a room earlier. She always had a pleasant greeting for everybody. Great hotel.
Excellent 9.0
Pros: The hotel was very well appointed, better workout facilities than most hotels and provided everything you could want. The rooms were great.
Cons: The only negative was that several guests didn't wear masks in public areas and one of the staff was interacting with them like they were buddies. Didn't mention wearing a mask and definitely shouldn't have made it look like it was acceptable.
Excellent 9.0
Pros: Great staff.
Cons: I wasnt aware the shuttle didnt run on the weekend so was stuck at airport til I found ride. Figured I would be good getting to the airport Wednesday. When I inquired that morning I was told it was limited 9a or 11a. I needed 10a again left in lurch & $+
Excellent 9.7
Pros: Super clean and new
Excellent 10.0
Pros: This has to be one of if not the best hotels I have had the pleasure to stay in. They let me check in early and after a mix up about my flight back to Texas they allowed me to check out late. They did not have to do either. Everyone was great !!!!!!!!!!!!
Excellent 8.0
Pros: The staff was very friendly and accommodating.
Cons: The electric went out the last night of the stay.
Excellent 10.0
Pros: One of my best experiences ever staying in any hotel, which includes internationally. The staff was top-notch and all amenities were 5-star. You can tell effort is put in to make sure everything is perfect for guests.
Okay 5.0
Pros: Lobby, breakfast choices, staff.
Cons: Bed was small -- did not appear to be even Queen size. One of us had to take the couch.
Excellent 9.0
Pros: All was good !!
Cons: Only problem was on arrival we had to wait too long in registration line to get our room !!
Excellent 9.0
Pros: Hotel Staff and Breakfast. Location is somewhat hidden and I didn't get the rooms I thought I had booked but overall was a good value.
Cons: Location is a little out of the way and I believed I had booked a room with two"BEDS" ! It's a really nice updated property.
Excellent 9.1
Pros: Almost everything
Cons: No locks on the restroom sliding doors (we were in the king bedroom suite), which makes it weird if multiple people are staying together.
Mediocre 3.0
Pros: Nice room, well-equipped although I didn't need a suite. Very good oatmeal and add-ins at breakfast. Staff unapologetic about serious shuttle problem, very off-hand.
Cons: TERRIBLE shuttle service on arrival (good in a.m.). They said it would be 20 minutes, when I called again they said another 10, but it was an hour. If they'd leveled w. me, I would have taken a cab since I was waiting in the cold outside late at night.
Home2 Suites by Hilton Irving/DFW Airport North - Irving
Rated no. 3
9.0
Excellent 9.0
Based on 423 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
7.0
Overall 8.8 Excellent
Based on 93 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
7.0
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.8
Comfort
9.0
Location
8.9
Services
9.0
Staff
8.9
Cleanliness
9.5
Comfort
8.9
Location
8.8
Services
8.8
Staff
9.5
Cleanliness
6.7
Comfort
6.7
Location
6.7
Services
6.7
Staff
7.5
Cleanliness
9.0
Comfort
8.8
Facilities
6.0
Location
9.5
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Location
9.3
Services
8.3
Staff
9.2

Excellent 10.0
Pros: The staff was so nice and helpful! We had an unexpected stay when our flight was canceled. This was not easy with 3 young kids, plus we didn't have our luggage, so we were very grateful for how they helped us get settled and provided what we needed.
Cons: Nope!
Excellent 10.0
Pros: Overall I enjoyed the property! Very peaceful and comfortable!!
Cons: There was a dirty spoon in the set of silverware.
Excellent 10.0
Pros: room nice, hot breakfast
Excellent 9.0
Pros: Hotel smell fresh and clean. Room smelled great and mostly clean. Clerk and house keeping was awesome!
Cons: food stains on curtain in room 131. Tub wasnt clean. Trash can outside side door smell HORRIBLE!!
Good 6.0
Pros: Free shuttle from airport
Cons: This is one of the worst Marriott properties we have stayed at. The staff was friendly enough, but the cleanliness of the room was VERY questionable. The facility itself is in need of repairs.
Good 7.0
Pros: The property is very nice and safe location, seen a constable sitting in the road way at night.
Cons: When checking in Jay Anthony was the check in person at the front desk. There was no interaction of welcome and seemed very rude. The other clerk De' Angela def made sure our experience was very nice, greeted us occasionally and was def in high spirits as well her birthday was that weekend. Our main purpose of staying here was a get away for my son 10th birthday celebration. When checking in Jay Anthony didn't acknowledge my son saying hi. So therefore the kid friendly interaction never happened with him. Now with the other agent De' Angela she was very friendly and interactive with my son and made our stay very pleasant. The property has lots of adult amenities but lack for children amenities. My son enjoyed the fact that YouTube was available on the tv. Housecleaning did not come to our room at all and was not given fresh towels for our next day. De'Angela was very helpful when asking for directions so we could find food nearby as well. The kitchen area in the room was the bonus to where I could prepare meals in the comfort without leaving the room.
Excellent 10.0
Pros: Close to the airport and clean large room
Excellent 10.0
Pros: We didn't ask for it but they put us in the very 1st room closest to the hotel desk.
Excellent 8.0
Pros: I like just about everything. The room, the location and the service
Cons: My room was next to the elevator and it was a bit noisy, especially late at night. If it wasn't for that, I would have rated it a point higher but it was still enjoyable.
Excellent 10.0
Pros: Very clean ..
Cons: The windows in my room was very nasty room 324
Excellent 9.0
Pros: Clean and felt very comfortable and family oriented. Like home.
Cons: Going through bedroom to get to the bathroom.
Excellent 10.0
Pros: Even though there were airplanes flying overhead you couldn't hear them inside the room, the hotel was acquired the property well-maintained and super clean
Cons: Nope... it was fantastic like a higher Stared property
Excellent 10.0
Pros: Value.
Cons: Bring back the kitchen.
Excellent 10.0
Pros: The large room
Cons: Breakfast was pretty limited
Excellent 10.0
Pros: Close to the airport, the shuttle driver was so nice and helpful and took us to a great place for dinner, the room was way nicer than expected. The pictures when booking are old. They should update them because it is so nice.
Good 6.0
Pros: proximity to the airport
Cons: - welcomed by a small critter in the room - dirty toilet seat - in industrial neighborhood
Excellent 10.0
Pros: Staff was friendly and hot breakfast provided!
Cons: There was yellow jackets in the room but once I killed them that was the end of them.
Excellent 10.0
Pros: It smelled clean. It was roomy, we liked the setup.
Cons: The toilet was not clean. The steam from the shower set off the smoke alarm.
Poor 1.0
Cons: Hotel staff were incredibly rude lady was very aggressive and not hospitable I left because she was so rude
Good 7.4
Pros: The hotel was clean and well maintained. The staff was friendly and polite. The location was convenient. Overall it was a more than acceptable place to stay.
Cons: It was a little dated and worn. The pull out couch was very uncomfortable.
Residence Inn By Marriott Dfw Airport North-Irving - Irving
Rated no. 4
8.8
Excellent 8.8
Based on 93 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
6.5
Location
9.1
Overall 8.6 Excellent
Based on 2,536 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
6.5
Location
9.1
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
10.0
Overall
9.3
Cleanliness
8.2
Comfort
8.8
Facilities
8.8
Location
9.4
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
9.5
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.7
Cleanliness
9.6
Comfort
9.3
Facilities
9.1
Location
9.7
Overall
8.6
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Food
6.5
Location
9.1
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.8

Excellent 10.0
Pros: I booked a King room for my son for his wedding night before leaving on their honeymoon. He called and told me they were in a penthouse! They had upgraded the room. My son and his wife loved the room. It was such a nice thing for the hotel to do this for them. The room was amazing. Thank you so much!
Good 7.0
Pros: The Staff was very nice, the location is excellent.
Cons: It was very noisy. We had to catch a very early flight and we couldn't rest because we heard dogs barking and people yelling. The remote control did not work.
Okay 5.0
Pros: Did not eat breakfast because we felt it was too much money for a breakfast.
Cons: No Microwave in room. Only one washcloth per person. People use washcloths.
Excellent 8.0
Pros: Check in staff and free shuttle
Cons: Nothing
Excellent 10.0
Pros: Wonderful stay
Cons: It should be made known about the validation for the toll.
Excellent 10.0
Pros: Very comfortable beds and nice clean rooms
Cons: The vending machine in every floor was empty. A nice gentleman helped us get water but it was inconvenient. Also the food in the restaurant was not good at all.
Excellent 8.0
Pros: Loved everything else. It was very nice.
Cons: Difficulties getting to the terminal and location.
Excellent 10.0
Pros: Location to airport
Excellent 10.0
Pros: Very helpful, friendly and professional front desk staff.
Cons: The rooms are a little tired and have unaddressed maintenance issues (like a broken lock to adjoining room). And only two pillows on a king size bed! Fortunately we found two more pillows and a blanket half-hidden in a case on the top shelf in the closet.
Excellent 10.0
Pros: Proximity to the airport and quick shuttle service.
Excellent 10.0
Pros: On airport grounds
Excellent 10.0
Pros: Great beds and terrific, roomy shower. Towels were thick and soft.
Excellent 8.0
Pros: VERY convenient location as it relates to it being in walking distance to the airport. HOTEL EMPLOYEE AT THE FRONT DESK was AMAZING and went above and beyond with his Customer CARE!!!!! Like seriously, he was AWESOME!
Cons: The water system in the bathtub/shower appeared to be clogged which led to the water backing up and one of the workers at the Cafe could have been trained a bit better in the Customer CARE department. Overall it was a cool overnight stay.
Good 7.0
Pros: Very close to the airport
Cons: Getting to the hotel from the airport was confusing
Good 7.0
Pros: We love staying here because of the convenience
Cons: It wasn¿t as clean as it normally is.
Excellent 9.0
Pros: Location
Cons: Cost of Breakfast is ridiculously expensive.
Excellent 10.0
Pros: Comfortable bed and great breakfast buffet.
Excellent 10.0
Pros: Super clean and comfortable room. The shuttle and personal vehicle parking was convenient for our 5:30am flight.
Excellent 10.0
Pros: It was super clean and nice. Had great restaurants and bars.
Cons: No
Excellent 10.0
Pros: Staff helpfulness and friendliness; proximity to DFW and cleanliness.
Cons: No, all was good.
Mediocre 3.0
Pros: Parking was easy
Cons: It was very difficult getting to the hotel. The hotel cannot be reached via the service road. There should be a parking fee included in the description.
Poor 1.0
Pros: The location to the airport
Cons: We had to switch rooms when I saw a 2¿ cockroach in the bathroom just before I was about to go to sleep. Didn¿t get much sleep that night even in the new room unfortunately.
Okay 4.0
Pros: Close to the airport
Cons: It was very dirty and smelled bad.
Mediocre 3.0
Cons: Their advertisements say free shuttle service¿ And I confirmed on the phone that it runs every 20 minutes from the airport¿ I waited 45 minutes without them picking me up¿ I called.. I was told that¿s it was my fault that I should have called
Excellent 10.0
Texas hospitality at its finest! We arrived super later after after a long flight, and the staff made sure we were taken care of.
Okay 4.0
Pros: Restaurant food is good, though pricey. Hotel is inside airport grounds with no shuttles running to visit any shopping :/ only Uber. The only shuttle ride available is to the airport dropoff.
Cons: The front desk staff were very short with me when I called in. They didn't offer additional information unless I asked direct questions. Sheets/blankets were stained and the down feathers had all but disintegrated! You could see through the comforter!
Excellent 9.2
This wasn't the fanciest or the nicest hotel I've been in, but it definitely wasn't bad! It was clean and tidy with a very convenient and helpful shuttle to the airport. The perfect spot for a cheaper, overnight layover.
Good 6.0
Pros: Price
Cons: Their refusal to use their shuttle to a local business
Okay 4.0
Pros: Cleanliness, cozy, right at the center of airport
Cons: I bought this on flash deal. Did not need to be at the airport for any reason. Beware if you just need a hotel room to crash. I saved money on room but paid more on parking. This was the worst deal I bought. Noting wrong with the hotel, it was the locatio
Mediocre 2.0
Pros: Nothing!
Cons: No water or complimentary coffee. Very expensive. Very crowded during covid. Covid exposure Very high in full restaurant.
Mediocre 2.0
Pros: Not much. The kindest was the morning front desk person, who apologized for my experience and gave me a form to validate my parking that I have to fill out and fax in. 12 p.m. checkout is nice.
Cons: -Not AT ALL where description said it was located -NOT Lake Grapevine-it is in the middle of the Airport -Drove for an hour trying to find it w/GPS -$24 to park -hotel employee from hotel was condescending when I asked for assistance, told me it was m
Mediocre 3.0
Pros: The customer service by the hotel clerk
Cons: Right by the freeway, filthy grounds with trash all over, dog excretement in the common areas and overall run down hotel- definitely not a 3.5 star hotel.
Poor 1.0
Pros: The deck.
Cons: Rude staff,nonexistant customer service ,was lied to regarding shuttle service,no restaraunt,we were double booked,no booze,broken tv,and mask nazis everywere.
Good 6.0
Pros: Rooms are clean
Cons: There is no bottled water available in rooms
Poor 1.0
Pros: What I liked most about the Hyatt Hotel was that the rooms were non-smoking.
Cons: The room was extremely hot no matter what temperature I turned the thermostat to. I was very uncomfortable.
Okay 5.0
Pros: Proximity to the airport, staff was nice, shuttle driver was kind
Cons: The only food options are inside the hotel. The restaurant food is lackluster. Because of the location, food delivery services are nonexistent. My bathroom had hair in the shower and on the floor, the tile grout was black in many places (bleach fixes this
Good 7.0
Pros: Location
Cons: Dirty bathroom
Mediocre 3.0
Pros: The balcony and watching the planes take off
Cons: Wasn¿t a good stay for the money. No breakfast. Pool was dirty dirty. This hotel was dirty. No microwave. No coffee. It¿s not worth the money at all for what I paid. Very disappointed!!!!
Mediocre 2.0
Pros: It had beds and a shower
Cons: Sub-par. Smudge prints on doors and mirrors. Outdated electronics with minimal ability to find programming on TV to watch. Front desk was fine. Manager offered no discounts or free stays for our trouble. Never had a Hyatt experience like this.
Excellent 10.0
Pros: The World of Hyatt app was the most convenient part, from key service to requesting towels. Not once did I go to the front desk, excellent and safe.
Okay 5.0
Pros: Just average. Nothing spectacular
Cons: This was just an average hotel room. I’ve stayed at Comfort Inns with much nicer rooms
Okay 4.0
Pros: Close location near the airport and the shuttle service
Cons: 1- no coffee maker were in the room. 2- the bed is not too comfortable. 3- No traveller needs such as tooth paste. 4- did not see a vending machine in the same floor.
Okay 5.0
Pros: Proximity to DFW
Cons: No coffee in the room. I like to have coffee while getting dressed and it is not available in the room. The coffee served in the lobby was terrible. This is a basic requirement and why I would not stay here again.
Poor 1.0
Pros: N/A
Cons: Customer service was poor. My interaction with the front desk left me to feel deeply unappreciated. It felt like I should have just been grateful that they were accepting my money. I will highly recommend people do not go there. Downgrade it to a 3-star
Excellent 8.0
Pricey for what you get. Rooms are old, spring mattresses that poke at night, toilet was dirty and had un-flushed toilet paper in it. Doordash or other delivery services are not accessible here. Staff are excellent and go out of their way to serve.
Poor 1.0
Cons: I was assaulted on Oct.8 in the hallway leading to my room.
Poor 1.0
Pros: Nothing
Cons: I did not like anything about the hotel
Okay 5.0
Pros: Cleanliness
Cons: No coffee pot or complimentary coffee. Cheapest cup in hotel was $5 for 6oz cup. Bed was hard. Room didn't have a iron. Asked twice but didn't get one until 11 pm. Denied maid because of 2 night stay. Maids are afraid of covid so no daily cleaning
Poor 1.0
Pros: Parking
Cons: Room subpar, Dirty, TV didn't work properly
Mediocre 3.0
Pros: Location to the airport / shuttle service was great.
Cons: -No microwave not told they were on even numbered floors until Icheckout -Towel hook BEHIND shower door?poor placement -TV didn’t work. Front desk no help -staff unsympathetic at checkout. Just “I’m sorryÃ
Good 7.4
Cons: Worst food in a very long time
Good 7.0
Pros: Close to the terminal.
Cons: The bed was extremely hard and had a limited amount of pillows.
Good 6.0
Pros: Close to the airport. Very clean and quiet. Visually appealing.
Cons: Hotel restaurant was very disappointing. Food was disappointing, and cafeteria like. Portions very small. Nothing close to what a hotel restaurant would advertise. Check out promised an email receipt. Nothing received. Service was appropriate.
Okay 5.0
Pros: The staff were helpful despite everything still closed.
Cons: Still charging a resort like fee despite everything shut down and not available. Did not think this was fair.
Good 6.0
Pros: It is not a fair time to evaluate the hotel because of the Covid 19 precautions
Cons: No coffee pot in the room
Good 6.0
Pros: Location
Cons: Overpriced
Good 7.1
Pros: Location
Cons: Better price to value
Good 7.0
Pros: The beds
Cons: Bathroom too small
Excellent 8.2
Pros: Had a great early dinner Great service Chef very helpful
Cons: Our drains in our room backed up!! First the shower-engineering came up and fixed THEN in am, both shower AND sink backed up NOT our usual stay with Hyatt
Okay 5.0
Cons: The restaurant was a joke. Lowest quality possible bc they have you over a barrel and you are only eating there bc you have to
Okay 4.8
Pros: Close to the airport
Cons: Terrible service especially at the restaurant I waited over an hour for a to go pizza which turned out to be a flatbread that was disgusting
Mediocre 3.1
Pros: The sheets were comfortable.
Cons: Price was way too high for amenities in room. Ac was broken, later fixed. Lampshade was cracked and stained. No sitting area. A dorm fridge shoved in the corner.
Mediocre 3.0
Cons: They gave me the key to an occupied room. I had already closed the door behind me when found out the room was occupied. Not a pleasant experience by any means.
Excellent 8.5
Very efficient in both check in and check out procedures. Room is always clean. Nothing negative to say. My favorite part of this hotel is you can drop your Hertz rental car here and turn in your keys. As a woman travelling alone I appreciate that I don't have to drop at DFW and take shuttle back to hotel at night in the dark. I am then ready for my 6:00 am flight the next morning. Decent hotel. It's been updated and very nice. My remote didn't work so they moved me to another room. Check in was extremely fast and I appreciated that. It is a tad noisy from the airplanes. Rooms are well appointed and clean. Would recommend and would stay here again.
Excellent 8.5
Very efficient in both check in and check out procedures. Room is always clean. Nothing negative to say. My favorite part of this hotel is you can drop your Hertz rental car here and turn in your keys. As a woman travelling alone I appreciate that I don't have to drop at DFW and take shuttle back to hotel at night in the dark. I am then ready for my 6:00 am flight the next morning. However, just call hotel from free phone in airport and they come and get you within 10 mins and drive takes about 3 mins. Nice outdoor pool, bar is good too. Dinner / room service choices not amazing and not that cheap, but buffet breakfast was excellent and staff were lovely.
Good 6.0
Pros: Very convenient if you are flying from dfw
Cons: Parking is 18 dollars, its a little further away from hotel entrance which is an inconvenience for families with young children, cleanliness is abig concern, we booked a king suite and the sofa was so dustythat even with aweak eye sight icould see tons of dust built up in all edges and corners. Spent most of time sneezing and coughing.
Excellent 10.0
Pros: Nice sized room. Clean and very close. Just walk out near Gate C19 across the parking garage.
Cons: -
Excellent 10.0
Pros: convenient next to airport, very efficient front desk staff, wonderfully clean and furnished rooms.
Excellent 9.7
Pros: I thoroughly enjoyed my stay. Hotel staff was very pleasant. Only issue I had was that I filled out my breakfast order form for in room service. I hung it outsider my door before 12am liked it said and it was never picked up. I was in a rush that morning and it would have been great to eat breakfast in my room. Mister Gs is excellent. A hidden gem I'd say
Cons: My room service tag was never picked up
Excellent 10.0
Pros: Great service, room was nice, excellent steakhouse..service at steakhouse excellent and host is outstanding and great sense of humor..would come back just bc of him
Cons: Snack items in lobby coffee shop very overpriced..4 dollars for little bag fruit chews..should be 1.5, chips etc were all overpriced
Excellent 8.5
Pros: Free shuttle to and from airport.
Excellent 10.0
Pros: Our flight was canceled and bags lost, and it was after before we got to the hotel. Staff was super helpful to get us some basic items for the night and get us checked in. Great service and super clean rooms!
Excellent 10.0
Pros: Efficient staff, all expected amentities available and excellent food options available!
Cons: Nothing
Good 6.2
Cons: The hotel largely serves business travelers who are stuck at DFW airport due to problems with flights. For this reason, the hotel serves an important need. However, it is very overpriced. There was a dead roach in my room.
Good 6.8
Pros: table with combs, razors, etc for stranded passengers
Cons: room by elevator
Excellent 9.7
Pros: The hotel had a very efficient check in process. Staff were friendly and welcoming to me checking in alone with two young children. The casual restaurant in the hotel had good food for the price.
Cons: The room was clean and functional, but some of the touches in structure of the room felt industrial. The extra lock on the door didn't work as well. It was not the right size for the bulb of the locking mechanism.
Good 7.7
Pros: I like that this place was minutes from the airport. They have monitors everywhere telling you flight status. The rooms are spacious, and modern/newly remodeled. Place was affordable... Was only $134/night compared to others near the airport were asking $175-250/night.
Cons: There isn't any signs at the airport that point you to Hyatt Regency only to Grand Hyatt which are two different places. We flew American Airlines and got off at Terminal D at DFW and the best thing I can advise is walk to Grand Hyatt then make a left to go outside, and the Hyatt service guy will call a Hyatt shuttle to get you to the Regency (takes 5min). Lastly don't order room service late night unless you're willing to dish out $$$. The fine print on the bottom of the menu says they charge you 21% service fee and tax/gratituity, so when the guy comes DO NOT TIP again like we did. They're getting twice the tip.
Good 7.1
Pros: Good food
Cons: Bathroom too small, charged for bottle water, too expensive for level of hotel other than airport location
Good 6.5
Pros: 30+ minutes to check in.
Okay 4.5
Pros: Next to the airport
Cons: Air didn't work
Hyatt Regency DFW - Fort Worth
Rated no. 5
8.6
Excellent 8.6
Based on 2,536 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
9.1
Overall
8.5
Overall 8.6 Excellent
Based on 554 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
9.1
Overall
8.5
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.8
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.6
Services
9.0
Staff
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.2
Cleanliness
8.9
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
7.0
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.2

Excellent 10.0
Pros: Very few hotels offer 24-hour shuttle service. This one not only does, but the hotel is extremely clean as well. The employees are top-notch. This hotel never disappoints.
Excellent 9.0
Pros: Location
Cons: Na
Excellent 8.0
Pros: Beds at Marriotts are always the best IMO. Good restaurant. Coffee bar, shuttle
Cons: The AC in the room didn¿t work well at all. Still rather hot in DFW in early Oct. no coffee maker in room is always a disappointment.
Okay 4.0
Pros: Nice indoor/outdoor pool rooms was decent
Cons: Room service didn’t come even after calling and requesting, reserved a king with sofa bed didn’t get that had to move to another room that had one staff seams to don’t care much especially if you booked through Booking.com
Excellent 10.0
Pros: It was clean and you didn’t have to leave the hotel for food or drinks it was amazing
Cons: I have nothing everything was fabulous
Excellent 10.0
Pros: The hotel was clean, the shower was nice, and the bed was comfortable.
Good 7.0
Pros: Real nice!
Cons: The "smart refrigerator" didn't work, I called the front desk, but no one came by to correct it. Also, there is an $ 80.00 charge for??????
Excellent 8.0
Pros: Great location. Good value.
Cons: not sure if the TV remote was cleaned.
Excellent 10.0
Pros: My room was big and lovely.
Excellent 9.0
Pros: Great location always clean and comfortable
Cons: The pillows were flat
Okay 5.0
Pros: Free parking l
Cons: I didn't like this hotel it reminds me of a 3 n half star hotel.¿
Excellent 10.0
Pros: Room was clean and comfortable. Bed and pillows were really great.
Good 6.0
Pros: N/A
Cons: The room was hot and I never received my deposit
Excellent 9.0
Pros: The room and the location.
Cons: Had a couple minor issues with the room. In early morning when we were getting ready to leave the security guard was asleep by the elevator.
Excellent 10.0
Pros: Modern room in amenities and design. Restaurant was great and open late. Nice pool, nice staff. I received emails before and after my stay outlining what was available and seeking feedback. Would definitely stay again.
Cons: No
Excellent 9.0
Pros: Great hot tub
Excellent 10.0
Pros: Location to DFW, friendly staff.
Mediocre 3.0
Pros: Nice hotel. Close to the airport. Great price. Modern.
Cons: Hotel understaffed. Arrived after 3 to check in and was told rooms were not ready. It would be 30 minutes. Waited for over an hour and a half to get one of the two room we had reservations for.
Mediocre 3.0
Cons: Housekeeping & coffee, towels, etc was never done after booking for 3 days. When we asked - told it was only on every 3rd day of stay? Never saw anything stating this in advance. Also ice machines not functional, automatic door not functioning
Poor 1.0
Pros: The food.
Cons: Shuttle left us at airport for over 30 minutes in freezing weather. Hotel had no power for over 12 hours and even emergency lighting want working in our hallway. There was no heat in the building on the coldest day of the year.
Mediocre 3.0
Pros: Very nice hotel, clean rooms & great staff.
Cons: Not sure why, but both nights of my weekend stay, people coming in from whatever they do until 2-3am & then talking loud, opening & shutting doors that seem to just slam. Both night this woke me & went on for over an hour until management came up.
Mediocre 2.0
Cons: People fighting ,arguing , slamming doorsaround 2 am
Excellent 9.6
This hotel was perfect for our overnight stay near the airport. Shuttle runs 24/7 and picked us up and dropped us off at the airport. The facilities were new and modern and beautiful. The rooms were fantastic! The bed super comfortable. And the breakfast buffet impressive. Staff were all friendly and helpful.
Mediocre 2.0
Pros: Had a cool shower and when I was getting dressed noticed what appeared to be feces Stained on the corner of the bed sheet! Took pictures and I hope we will be compensated, disgusted
Good 7.0
Pros: Renovated in a clean, modern style.
Cons: 6 calls to the hotel for a pick-up were intentionally disconnected. 7th call informed me the wait would be 30 minutes for a 3 mile drive.
Mediocre 2.0
Pros: Room and pool area were nice
Cons: There is construction at this hotel. It is very loud and woke everyone up. These was not light noises. It sounded like a jackhammer in the next room. The staff did not care. I would not have stayed if I knew about this. Very disappointed.
Okay 5.0
Pros: Pillows were comfy.
Cons: Both taps were leaking, mirror was severely water damaged along the bottom, light fixture was rusted, bed was made poorly and the covers were light/not completely warm enough, sound carried from outside and in the halls badly.
Okay 4.0
Pros: That is was close to our designation.
Cons: Yes, this hotel was not like my previous Mariotts experiences. It was an old hotel and I had several issues.
Okay 5.0
Pros: Cleanliness
Cons: Service
Okay 4.2
Cons: Beware of the “Room Service” - the Marriott “fresh take on room service” is code for a self serving abbreviated and tasteless menu. I would stay elsewhere and maybe get treated like a hotel guest. Not to mention the old and dirty furnishings.
Good 7.0
Pros: Location
Cons: Mole in the room!
Okay 4.0
Pros: Airport convenience
Cons: Beds to firm, pillows flat, it was loud all night and we could not sleep due to street noise and hallway noise. Overpriced compared to other 4 stars in area
Okay 5.0
Pros: Convenient location
Cons: Pool was gross. Room was gross.
Good 6.0
Pros: Location and lobby was really nice. Room appeared to be nice.
Cons: Staff was not very welcoming at all. Room seemed to be nice however there was a horrible stinch coming from bed. Asked for sheets to be changed which helped somewhat but smell still lingered. Ended up sleeping over covers.
Mediocre 3.0
Cons: The a/c was not working properly and the electricity went out.
Okay 4.0
Pros: Clean room.
Cons: I picked a 4 Star hotel, but the name of the hotel was hidden as part of the deal. Went to the DFW area with my daughter for family time. This hotelwas a convention hotel, not for a family. Room had no fridge or microwave. Parking was over a block away
Okay 4.0
Pros: Modern pool and gym
Cons: Front desk service did not communicate with housekeeping that I booked an extra night therefore my room wasnt cleaned during my stay.
Poor 1.0
Pros: Location
Cons: The room was not the quality of a 4 star. I stayed in nicer hotels that were of a lower rating. Very disappointed
Mediocre 3.0
Pros: I loved the lady at the check in, She was a doll
Cons: Everything. Paper thin walls. It was definitely prom night and you could tell. I'am not a party pooper but at 2 am and then 4 am I am not not in the party mode after. 5 hour flight
Good 6.0
Pros: Not much, the hotel may be a 4 star, but it is has no 4 star capabilities.
Cons: Yes, This is NOT a 4 star hotel. Room, Temperature, Not enough staff, no engineer, no coffee - this is a 3 star Marriott with a tiny room (My room has a postage size window). No 4 star for this hotel
Good 7.0
Cons: Room sort of run down. Faucet leaked on counter in bathroom, mini- fridge so noisy I had to unplug, wall paper coming off bathroom wall. Restaurant was very slow and the 2 BLT sandwiches that I ordered to go had no bacon on either--.
Okay 5.0
Pros: facility.
Cons: poor noise isolation of the room.
Good 6.0
Pros: Cool little corner room with a balcony. Very quaint!
Cons: The balcony was gross dirty. I knows it's winter, but it still needs to be cleaned. Do not like the new room service program. All paper products, Makes breakfast in bed less classy. They got the order wrong twice, So no attention to detail.
Mediocre 3.0
Cons: Bed was too hard
Mediocre 2.0
Pros: Had a hot tub and nice workout room
Cons: Upon check in, lady didn't even tell us where the elevators or our room was. No free wi-fi. Charges were put on our card that we didn't know about.
Good 6.0
Pros: Bad experience
Cons: Complaint filed with hotel
Good 7.0
Pros: Location
Cons: I was charged double for room service.
Poor 1.0
Pros: The staff were very helpful
Cons: $15.95 a day for decent internet. Spent $20 trying to print one page at their business center and the printer was out of ink. Could not get my money back!
Okay 4.0
Pros: Location
Cons: The room was tiny. The bathroom was tiny. The beds were not queens, but double beds - not much wiggle room.
Dallas/Fort Worth Airport Marriott - Irving
Rated no. 6
8.6
Excellent 8.6
Based on 554 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Food
10.0
Location
8.8
Overall 8.4 Excellent
Based on 896 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Food
10.0
Location
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Food
10.0
Location
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.1
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.4
Staff
8.6

Okay 5.0
Pros: Location, super close to the airport (8 minutes) - they charged only 10$ for my small dog (1 night)
Cons: Breakfast too poor (boiled egg and granola bar). Staff not friendly. Funny smell in my bedroom.
Okay 5.0
Pros: Location to airport .
Cons: The bed and the then curtains on the windows
Mediocre 3.0
Pros: Clean and close to airport
Cons: The night staff was cooperative, but not the morning staff. They are what made the stay less than pleasant. The night clerk told us we could have a grab and go breakfast the next morning when we left at 4 am. When I went to pick them up, we were told only pilots get grab and go breakfast. The morning wouldn’t honor what we are told the night before. Also, the room keys didn’t work. I kept having to take them back to fix them.
Okay 4.0
Pros: Beautiful courtyard be gazebo.
Cons: Room remained humid despite turning up the air conditioner. There was an odor that smelled like “wet dog”. The breakfast consists of a nutrigrain bar and a fruit.
Okay 4.0
Pros: It was clean
Cons: The pool was out (and according to the front desk had been out for sometime). I wish we had known that as a pool one one of our must haves. The front desk employees had zero customer service skills. Really disappointing
Good 6.0
Cons: I selected this hotel based on the availability of a fitness center on site. Once I checked in I was told there was no fitness center
Poor 1.0
Pros: The staff was pleasant
Cons: My smoke detector kept beeping. Took off the wall only to replace. Dirty tub with dead bugs. I took pictures. On top of that hade one towel one face cloth and two hand towels in a double room. Never will I use this hotel again. Injured in car accident sat
Excellent 10.0
Pros: The airport shuttle and the little courtyard!
Cons: nothing it was perfect and will use it for all our airport stays!
Poor 1.0
Pros: The room was big.
Cons: Yes. I booked this hotel due to it stating that there was a pool and hot tub. And the breakfast. None of it was true. The pool was closed due to no inspection, hot tub was broke and breakfast was an apple and a bottle water
Excellent 8.0
Pros: Close to the airport Shuttle bus to airport
Excellent 10.0
Pros: Extremely clean bathroom and room! Desk staff very friendly in a typical Texas fashion.
Cons: Disappointed that there was no fresh breakfast only a grab and go bag.
Poor 1.0
Cons: They offer airport transportation but left us at the airport for an hour and a half. They gave us the run around every time we called and told us “he is on the way”. This was a very sour end to our vacation. We will not be stayin
Poor 1.0
Pros: Airport shuttle
Cons: They didn’t have airport shuttle on new year day
Okay 5.0
Pros: Staff was friendly.
Cons: Next to freeway,very noisy. Hard to find.
Okay 5.0
Pros: Decent room for the price. Not too far from the airport .
Cons: The front Desk will not answer the phone so you have no way to get the shuttle. Even Though they Advertise a free shuttle It doesn't do you any good And you'll end up taking an Uber
Excellent 9.2
Kind staff who go out of their way to help. Clean quiet room for a good night sleep!
Excellent 10.0
Pros: Staff was extremely nice, King bed, Room was clean and a good size.
Excellent 10.0
Pros: Hotel employee was awesome in Front Desk.
Excellent 10.0
Pros: Room size and clean
Cons: No bfast because of COVID 19
Okay 4.0
Pros: Understanding the Covid-19 issues, they still advertise free breakfast, which is not true. Rented 2 rooms, TV in one did not work, only had 3 channels. But the worst part is if you are staying for the weekend, you must request housekeeping the day before.
Cons: Making you request housekeeping the day before you want it is ridiculous. Theren is no information about this unless you ask. Seems they are being as cheap as possible.
Excellent 8.0
Pros: Decor, character, entrance area is impressive
Cons: Obviously, since it's near the airport, there's plenty of noise from jets taking off all day and night, but I expected that. It was the hwy road noise from main hwy out front. Rushing trucks and cars all night and roadway makes noise as cars travel on it.
Excellent 10.0
Pros: Everything!!! From the pool to the court yard around the pool with gazebo. I brought my dog and they dont charge unless your pet destroys something. Thats a big plus!!! Rooms were clean. Will definitely be back to stay here!!!
Cons: The beds were too firm!!!
Excellent 8.5
Pros: Included breakfast had good options for protein sources: sausage, eggs, yogurt, and wasn’t just bread products. Pets are allowed in the room. Convienent vanity area in the room made sharing easy.
Cons: In room coffee maker kept in bathroom; I prefer this device to not be in the bathroom. Tea selection was not replenished frequently.
Excellent 10.0
The people that worked at he hotels were very helpful about directions and places to eat and visit.
Excellent 8.0
Cons: Did not like the 1st floor room because of the back door that although remained locked, was a source of concern at night!!
Excellent 10.0
Pros: Very close to DFW, friendly staff, nice rooms. Ground floor rooms may open to the courtyard.
Excellent 10.0
Pros: I was impressed with how neat, clean, and comfortable the room was for the price. I would definitely stay there again.
Excellent 9.6
Pros: I thought the rooms were very spacious and different; French doors on the bathroom and outer vanity. Beds were comfortable and it was nice to be able to get a menu on the TV, as we were from a different State and not familiar with the local channels. Loved the back door to the grounds/gazebo and high ceilings. Our flight was cancelled and our stay was last minute but we received friendly, quick service. Everyone was very nice. We were caught in an ice storm so the ready-made coffee in the lobby was a welcomed treat. Overall- a very nice and unexpected stay. I would absolutely return and recommend!
Cons: We did not have control of the heat/air. It got very warm overnight and was not comfortable.
La Quinta Inn & Suites By Wyndham Dallas Dfw Airport North - Irving
Rated no. 7
8.4
Excellent 8.4
Based on 896 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Location
8.9
Overall
8.9
Overall 8.4 Excellent
Based on 677 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Location
8.9
Overall
8.9
Cleanliness
9.6
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.3
Staff
8.6
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
9.0
Cleanliness
9.0
Comfort
9.4
Facilities
9.4
Location
9.6
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.7
Staff
9.0
Cleanliness
9.0
Comfort
8.7
Facilities
6.6
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.7
Facilities
8.2
Location
8.8
Overall
8.5
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.8

Excellent 9.0
Pros: Staff was very friendly and accommodating. Breakfast was very good. Excellent location for us.
Excellent 10.0
Pros: I did not have breakfast but the location and room was excellent.
Cons: I have no complaints, I would definitely stay there again.
Excellent 8.0
Pros: The breakfast was very good! Staff at the breakfast station very friendly
Cons: Facilities outdated
Excellent 8.0
Pros: The cleanliness and location to airport
Cons: No
Okay 5.0
Pros: Location
Cons: Run down. Not clean. Smells.
Excellent 10.0
Pros: Nice and clean soft bed large room. Way better than other rooms I stayed in lately
Excellent 8.0
Needed a last minute hotel late at night. Large rooms, comfortable bed and great hot breakfast.
Good 6.0
Pros: The hotel was very close to the airport which was very helpful and it was clean.
Cons: The door to the bathroom touched the toilet as it opened and closed making the room feel extremely tight. Considering how large the hotel room was, it seems the bathroom could have been better designed. It was awkward.
Excellent 8.0
Pros: Service and full service breakfast
Cons: No shuttle available to and from the airport
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Pros: The hotel is horrible. The staff made me feel like they were running a scam. Wanted 200 dollars then excepted 20 dollars tried taking my unfit. I used to stay here a few years ago and it was decent. Hotel is dirty falling apart no van the staff is sketch
Cons: On check in theyrequested ID and a $20deposite. The girl asked for a card. I gave her my only card she started typing my info into the computer. I said no.You can¿t do that. Had to walk .25 miles to ATM IN A PILOT UNIFORM AND LUGGAGE for $20 not 200 d
Excellent 8.0
Pros: Good rate, room and location
Cons: Nothing
Excellent 10.0
Pros: Excellent atmosphere, good location for air travelers especially
Mediocre 3.0
Pros: Proximity to airport.
Cons: There was an open can of soda in the room when we arrived.
Excellent 8.0
Pros: Friendly and responsive staff, tasty breakfast (beyond my expectations), and close location to the airport.
Cons: It would be nice if the hotel could provide tea bags in the room, and shuttle service to and from the airport even at a reasonable charge.
Excellent 10.0
Pros: We had a problem with checking in¿ one extra room was under my reservation¿but the individual on duty took care of it..
Cons: Breakfast was very unorganized.. nothing was set up. I arrived 30 minutes after breakfast start¿
Poor 1.0
Cons: The amenities promised on the web site were no available. The pool had a soupy scum on it, the restaurant was closed except for breakfast, there was no bar service at all. These amenities are part of what we pay for.
Mediocre 3.0
Pros: The room and it¿s cleanliness.
Cons: We were when we booked that there was a shuttle & a Subway next door. I called for the shuttle and was informed there was none. The woman was rather abrupt. I paid $25 1way & $35 return. I walked over to Whataburger& a homeless person tried to accost me.
Good 7.0
Pros: Modern interior, comfortable bed
Cons: No airport shuttle
Excellent 10.0
Pros: The staff is very kind and everything i needed they would help me get I would definitely stay there again given the chance
Cons: Everything was perfect
Excellent 10.0
Pros: The room and the staff,
Cons: the breakfast was not up to the usualstandards. . Breakfast did not have the full lay out. They were only offering some type of mystery meat eggs and a waffle or toast. I was expecting more than that, I was very disappointed.
Good 7.0
Pros: The room was spacious.
Cons: The breakfast was not good. The server gave me a cold plate of food she retrieved from the microwave.
Okay 5.0
Pros: It was ok
Cons: The staff wasn’t nice at all, special the receptionist they’re are not polite with the client are invisible for them they never give you information about anything they don’t even say good morning nothing very
Good 6.0
Pros: The breakfast
Cons: The shower leaked water on floor and the bathroom floor tiles are very loose
Mediocre 2.0
Pros: close to airport
Cons: VERY noisy from airport traffic, starting at 1 AM. A plane woke me up every hour until I got up at 4 AM.
Okay 4.0
Pros: The grab and go breakfast was a nice touch! Also, location in proximity to airport was convenient. The room presentation was nice but the smell was absolutely horrendous.
Cons: Our room was EXTREMELY musty, it was hard to bear. Terrible smell, everything felt damp. If it wasn’t for getting in at 1am, we would’ve absolutely asked for another room but we were too exhausted and just need a place to sle
Mediocre 2.0
Pros: location
Cons: lack of communication; poorly designed bathroom
Excellent 10.0
Pros: Bed was amazing
Okay 5.0
Pros: The pool area was nice! Rooms are big!
Cons: Understand the COVID-19 but breakfast could have been better!
Good 6.0
Pros: Price
Cons: Bed was very uncomfortable.
Mediocre 3.0
Pros: Price and rooms were nice
Cons: Staff serving breakfast was rude.
Good 7.0
Pros: Shuttle service from the airport.
Cons: I dialed 0 for the front desk couple times and nobody answered.
Good 7.0
Pros: Comfortable beds. Close to airport
Cons: There were not enough towels
Good 6.0
Pros: The suite was room. The bed and linens were better than expected.
Cons: Smelled musty with chemical odor neutralizer. Carpet looked old and not very clean.
Good 6.0
Pros: Clean pool & hot tub! Bed & bedding were good too!
Cons: Breakfast was not to good apple juice taste like water with a hint of apple.
Mediocre 3.0
Cons: Cleanliness of room was unsatisfactory. Unpleasant odor upon entry. Hairs on the towels. Mosquitos in room. Fecal matter on toilet seat. I will not be booking here again.
Mediocre 3.0
Cons: There was a male working who was very rude upon arrival and it seemed a bit dated for as much as I spent
Okay 4.0
Pros: Price and proximity to DFW
Cons: Hotel shuttle is very inconvenient, it took 40 minutes from call to pick up. Grab and go breakfast is a joke.
Good 7.0
Pros: Convenient to airport
Cons: Staff. When confirming reservation. Need a call from management to discuss this issue
Poor 1.0
Pros: Clean bed
Cons: Breakfast was not served at 6 am as promissed. At 615 am the personnel was still preparing breakfast. There was no one at the front desk to check out at 630 am. They have bench in front of the desk which makes it impossible to pass thru.
Okay 5.0
Cons: Bathroom was dated. And false alarm fire alarm went off at 830amand lasted about 30 min
Okay 4.0
Pros: Location was good
Cons: The receptionist was rude, and non-helpful
Excellent 10.0
Pros: Everything was great! The room was spacious, the shower was amazing, and the breakfast was pretty good too.
Excellent 10.0
Pros: Good price for a great stay
Excellent 10.0
Pros: nice and clean. I felt every safe there.
Cons: love the place
Excellent 8.5
Pros: The hotel over all was okay nothing to write home about. It's exactly what you would expect for the location and price. However the staff is amazing. They really did go out of their way to make me feel welcome and at home after a stressful drive and that was great.
Cons: Coffee maker sucked
Excellent 10.0
Pros: Nice room and service. Nice breakfast food
Cons: NA
Excellent 8.0
Pros: Nice amenities very clean. It looked and felt the part. Staff was very kind.
Cons: Stairs have a weird layout.
Excellent 8.0
Pros: good, clean, no problems, basic hotel with good clean bed and clean room
Cons: no issues, just not anything exceptional
Excellent 9.7
Pros: Very spacious and clean room. The best hotel for the price.
Cons: Everything was great but on the last day I did see a cockroach.
Excellent 10.0
Pros: The staff was extremely friendly. Clean room!
Good 6.5
Pros: The room was clean, spacious and comfortable, and breakfast was great.
Cons: The only options for dinner were to walk to Wataburger, or order Chinese or Italian delivery. Neither was a particularly satisfying option, and I ended up feeling stranded for two days because there wasn't really an option to leave that didn't involve getting a taxi.
Good 7.1
Pros: Close to airport with free shuttle
Cons: Needs eating utensils on suite. Toiletries are dispensed on wall units- no convenient bottles
Good 7.7
Pros: Nice for the price but not much to do around the hotel unless you have a car
Good 6.0
Pros: Being located close to Paradise 4 Paws where my pets were staying, and the shuttle service running 24 hours. Bed was firm and comfortable.
Cons: When we arrived the lobby was being painted without being closed off, we were not told they would be under construction. There was paint and wall chips everywhere. Our bathroom was tiny, the door would hit the toilet when you opened the door. There was a huge gap in our door so you could see through to the hallway.
Best Western Plus Dfw Airport Suites - Irving
Rated no. 8
8.4
Excellent 8.4
Based on 677 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.1
Food
10.0
Location
8.7
Overall 8.4 Excellent
Based on 469 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.1
Food
10.0
Location
8.7
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
9.0
Cleanliness
9.5
Comfort
8.8
Facilities
9.6
Food
10.0
Location
9.4
Cleanliness
8.5
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.9
Cleanliness
8.6
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
8.8
Comfort
9.1
Facilities
9.1
Location
8.6
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.6
Cleanliness
8.2
Comfort
8.6
Facilities
10.0
Location
8.2
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.9
Overall
9.2
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.1

Excellent 10.0
Pros: Location and staff. :)
Cons: Nothing.
Poor 1.0
Pros: Shuttle bus ride
Cons: We were very disappointed after confirming a double queen for my wife and 2 kids. Once arrived to hotel we found out that that they had given our room away to some team. They gave us a single king and attempted to charge us an extra $75.my wife and kids s
Excellent 10.0
Pros: Great staff. Very welcoming.
Cons: Located off of a Hwy so not a lot of food venues within walking distance.
Good 6.0
Pros: Close to DFW
Cons: No ice machines, ac made horriable noise everytime it clicked on.
Excellent 9.0
Pros: Comfort of room.
Cons: NA
Excellent 9.0
Pros: I like the bed and couch. The room was overall clean. The bathroom was clean and spacious.
Cons: To be able to request my tub be clean befor check in. I was told housekeeping was gone for the day. The pillows could be replaced. The chair next to the table was diry.
Excellent 10.0
Pros: The staff was was very accommodating and the room was perfect and very clean.
Cons: Nope
Okay 5.0
Cons: Waited one hour for a promised airline shuttle, having phoned three times to check on the transportation. Finally had to take a cab. The hotel did reimburse us for the taxi, however we would’ve preferred to be picked up at the first promised time.
Excellent 9.0
Pros: Nice restaurant and bar
Good 7.0
Cons: the shower faucet needs fixing
Excellent 10.0
Pros: The only good thing about DFW. The employees were so friendly!
Mediocre 2.0
Pros: Booking thru a 3rd party, you're not guaranteed a room - even after you've paid and have a confirmation number. I arrived at 11pm after a very long and stressful day of cancelled flights and was told it was first come first serve and they were totally oversold. At 1:40am after sleeping in the lobby the manager came to tell me they found a room for me. She was a saint and a total life saver. Her customer service skills were excellent. She was calm and caring and made everything better.
Cons: Don't allow people to book a room online and then not guarantee it when they arrive. It's an awful feeling after a day of brutal travel. I was planning to sleep in the lobby as every local hotel was sold out.
Good 7.0
Pros: The staff was friendly!
Cons: Hotel did not meet expectations for star level.
Excellent 8.0
Pros: Dionne was amazing
Excellent 10.0
Pros:  
Cons:  
Mediocre 3.0
Pros: The bed was comfortable and the location was great.
Cons: Initial room bathroom had hairs on the floor and bathtub. Also, the tv didn¿t work so we traded rooms. Get into this room and toothpaste on vanity and good amount of mold on the shower curtain. Refrigerator and coffee maker didn¿t work.
Excellent 10.0
Pros: Great
Cons: no
Poor 1.0
Pros: nothing
Cons: I tried getting in touch with customer service at the property to cancel my reservation - noone responded back to me.
Excellent 9.0
Pros: Bed was comfortable.
Cons: Pool was really dirty.
Excellent 10.0
Pros: Cleanliness friendly staff
Cons: The pool was cramped couldn¿t swim to many people found out there was lots of people not staying at the hotel using the pool. I would think a room card should be needed to enter the pool floor to stop a lot of this.
Mediocre 2.0
Pros: That it was alleged to be a 4 star hotel.
Cons: The toilet in our room was dirty. There were no washcloths for us to bathe or shower with. Upon arrival staff was condescending and almost rude. It¿s more of a 2 star nothing like a 4 star I have been to.
Excellent 8.0
Pros: Bartender was nice
Cons: All of the ice machines were broken. There were light fixtures hanging. Our room was clean but the towels weren¿t stocked and when I called front desk I was told that Covid was the reason for no towels.
Good 6.0
Pros: The beds were very comfortable.
Cons: The rooms are too small
Good 6.0
Pros: It was clean and the restaurant was EXCEPTIONAL!
Cons: The cleaning staff entered both rooms before 8am. I was in the shower! UNACCEPTABLE! The other room instead of apologizing they asked what time we were checking out¿ THEY WERE STILL IN THEIR BED! again UNACCEPTABLE. We were on different floors not ok!
Good 7.0
Pros: Location-shuttle
Cons: It was grossly understaffed for check in- it took me over an hour waiting in line to get checked in AT MIDNIGHT!! The shuttle came by while waiting after my flight and it took almost an hour just to get the shuttle- in essence it took longer to get to my
Excellent 10.0
But it is right under the airplane landing zone. But if you're just on a layover, it's great. Barely noticed the planes.
Good 6.0
Pros: How close it was to the Airport.
Cons: No
Good 6.0
Pros: Location
Cons: The room was of average caliber, outdated.
Poor 1.0
Pros: Bed was comfortable and Big Tv
Cons: Pillows Front Door Man Rude as well as Front Desk. Loud people in hallways. The worst hotel i have booked. Not a 4 star 2 star ok not 4
Okay 5.0
Pros: remodeled lobby and room
Cons: Hallways looked old and inside the room had old parts
Poor 1.0
Pros: Staff was friendly and let guests who had reservations but didn’t get a room sleep on the couches in the lobby.
Cons: Reservation was made due to cancelled flight. When arrived at hotel, there was an hour wait to check in due to the amount of people. When my daughter got to the front of the line, she was told even though she had a reservation, they didn’
Good 7.6
House keeping was rude
Good 7.0
Cons: I am not sure how this hotel can be classified as 4 stars.
Okay 5.0
Pros: Too nosey and room was not very clean.
Cons: Pool was close which is fine but I feel the rooftop should still be open so we can go sit smoke and chill
Excellent 10.0
Pros: The hotel is really nice and very close the airport with shuttle service for added convenience.
Cons: Staff was incredible and my stay was great! The only thing which is expected is I could hear the incoming planes to the airport
Okay 5.0
Pros: It was located close to the airport
Cons: No hot water the evening I came in nor the next morning. Shower was not clean; electrical wires were hanging out and no smoke detector. Not to mention black stuff on ceiling in bathroom. I was very disappointed. 2 star at best!
Good 6.0
Pros: Size of the room, comfort of the bed and pillows
Cons: Maids never serviced the room with clean towels, there Thursday-Sunday. No microwave to heat our food. The shower head did not extend fully therefore the water barely came out:(
Good 7.0
Pros: Nice hotel in close proximity to the airport.
Cons: The cleanliness of the room could have definitely been better. The refrigerator didn't work, the outside of the toilet had urine on it, and dog hair was in the room.
Okay 4.0
Pros: The brand. Westin is generally a fantastic choice. I have stayed at this location before COVID-19;and had a truly luxury hotel experience; not this time!!
Cons: The rooms were not clean. The first room I was given was dirty. I called to the front desk; was offered another room. The second room was not clean either and the smoke detector was missing; wires were hanging out of the wall! A 2 star hotel at best!
Okay 5.0
Pros: The Airport Shuttle and friendly staff.
Cons: The pool and workout room were closed, main reason i booked the hotel.
Okay 4.0
Pros: The staff was kind upon check in.
Cons: The room was not fully stocked with towels. I had to request extra towels more than once. The room was not cleaned during our stay. The ceiling in the bathroom (specifically in the shower) was sagging and had holes. The walls in the shower had mildew.
Mediocre 2.0
Pros: Nice rooms
Cons: Air conditioning didn't work, moved too s and it didn't work in new room. Shower didn't work, 2 spiders killed in room also. Horrible night
Mediocre 3.0
Pros: Not much
Cons: A/c quit working both nights. Called on the second night for Someone to fix it and no one came. It was 80 in our room the next morning
Okay 4.0
Pros: BEAUTIFUL, CLEAN, STAFF WAS EXCEPTIONAL. THE EQUIPMENT FOR THIS ROOM WAS LESS THAN SATISFACTORY. A/C WAS OUTRAGOUSLY "LOUD" EVERYTIME IT KICKED ON OR TURNED OFF YOU LITERALLY THOUGHT IT WAS GOING TO FALL OUT OF THE CEILING. DOOR KNOB FELL OFF IN MY HAND.
Cons: A/C unit
Poor 1.0
Pros: The hotel was below my expectations from the airport shuttle that had me wondering around the airport to the room that had a misty smell, the heater did not work so was switched to a different room with the same issues. I froze in the room.
Cons: Everything from the expensive restaurant inside the hotel to the smelly room without heat.
Okay 4.0
Pros: Price
Cons: Staff acted like they were doing me a huge favor when I asked for a late check-out. If it was a problem they could have said no. The hotel was immensely loud and lead to problems sleeping.
Excellent 10.0
Pros: I had to catch a flight, so I just had coffee. Everything was fabulous. I wished I had gotten there earlier so I could have enjoyed the hotel more. The bar was great with lots of local craft beer on tap and they had great food.
Okay 5.0
Pros: Convenient.
Cons: The pool area is not very nice and its hard to locate with all of the construction.
Okay 4.0
Pros: Clean
Cons: The hotel smelled like curry. The staff were three bearded young men in t-shirts who looked at you with blank stares and arms crossed. It felt as if this unworthy citizen was an unwelcome intruder into their home.
Excellent 10.0
Pros: I was able to secure a room in short notice due to a flight cancellation. All I had with me was my purse, not even toiletries. But the room provided everything I needed, and then some. The bed was SUPER comfy, just what I needed after am overseas flight. Room service was professional, quick, and the Texas Dip and Cabernet hit the spot. Thanks for the free bottled water in the room and the complimentary lavender oil too! These were perfect details that ,many other hotels overlook. I enjoyed lounging by the rooftop pool the next morning after a delicious breakfast of perfectly prepared breakfast foods. Bonus - Chelsie at the front desk gave me great recommendations to kill a few hours after I checked out. She stored a shopping bag safely and securely (of Belgian chocolates - very important) while I went on my excursion. She was warm and friendly and made me feel comfortable in a new city for a short length of time. Thanks for a great layover experience! Made me want to visit Dallas for its own sake sometime.
Excellent 9.7
I stayed at the Westin 1 night amid a commerce trip. I arrived around 8pm and there was a expansive gather of ladies at the lodging. They were having fun and in town for a country wide assembly for thier company. Due to this the inn was sold out so being a Starwood Gold member I was overhauled to one of their wonderful corner suites. As another audit said, they are worth the money I wagered! I enjoyed a pleasant supper within the Blue Frie Flame broil. The eatery was pressed but most everybody was fair drinking. My nourishment came out exceptionally quick and was HOT!!! They crab cakes were great! As continuously with a Westin my favorite 2 things are the Magnificent Bed and Washroom. Great Favor the promoting group that came up with this thought and begun the 'Bed Wars'!!! I got a awesome evenings rest and did not listen a lick of airplane terminal noise. I will be remaining at the Westin once more within the center of November to capture an early morning flight domestic.
Excellent 10.0
Recently stayed at the DFW Westin property. Had the misfortune of leaving valuables in my safe. Called front desk and talked to a woman named Leslie who works as a Service Express Representative. Leslie went out of her way and ran up to room and found what I had left in safe. She took time to call me back ASAP and let me know she found them. Leslie assured me she would personally make sure they would be safe and locked them up in the hotels safe until I could retrieve them... Just want to take a second to thank Leslie and hope she gets the recognition she deserves for outstanding service that I have come to associate with Westin/SPG properties. My recommendation is the curtains do not cover the windows fully so Sunlight does come in.
Mediocre 2.0
Pros: Absolutely nothing
Cons: I had always thought that the Westin was a nice hotel. Customer service was supposed to be first priority. Upon arrival at this hotel it was very nice. One of my stay was complete, as I had to stay two days here. I checked out and a couple of days later I noticed three separate incidental charges on my credit card which should have been refunded. I contacted the hotel several times and got the runaround. I spoke with someone By the name of Misty Kinnard Who is the who is in the accounting department who totally gave me the runaround. She told me that my account would be refunded but I was charged an additional time for incidentals. I contacted Misty again who refuse my phone call several Times. When I called back numerous times I was never responded to. I had to finally get transferred to the accounting supervisor told me that I would be refunded it is been over a week now and I still have not been refunded $321, which is three separate charges for incidentals. I was told by the accounting manager that he apologized it would help me as much as he could but I am still waiting. I will never stay at this hotel again because the Westin is supposed to be about customer service and I could have stayed at the motel 6 and receive this type of service.
Excellent 10.0
Pros: Excellent front desk and the rooms are amazing!
Excellent 10.0
Pros: We love the excellent service we have gotten from this hotel on back to back years, the staff is very friendly and super helpful. Especially so with our concierge Tony Santos he was wonderful he helped us with everything we needed and more.
Excellent 8.0
Pros: Hotel rate and amenities.
Cons: Flight path. Loud. Shower net door was loud too. Couldn't sleep when neighbors showered after 11:00 PM.
Excellent 10.0
Pros: Everything
Excellent 9.1
Pros: I loved having valet parking, help with my luggage and great bed.
Cons: I requested that there be a crib in my room upon making reservation, (traveling with infant grandchild) and again just prior to my arrival AND upon check in. Went up to my room an hour later - - STILL NO CRIB. Was not able to call front desk from my room (used my cell each of THREE Times!!!) and there was NO CRIB delivered EVEN 4 hours later when the meal and speakers were done!!!! I left a nice tip for crib setup person, who, when it was finally delivered did a great job AND left a written 'thank you' note : )
Excellent 10.0
Pros: I love the service .. They actually upgraded our room to suite because they didn't have a room with double beds available! I will refer and plan on visiting again thanks...
Okay 4.8
Cons: That I have to pay $20 for breakfast. Now I see why that Denny's is still in business.
Excellent 10.0
Pros: After my reservation at a nearby hotel was cancelled without notice, the staff at the Westin were welcoming and informative. Great experience.
Okay 4.2
Cons: I had an early flight and booked a room at the Westin the evening before to get some extra sleep.... Dropped my rental car off at the airport and it took 11/2 hours for the Westin Staff to pick me up at the airport after multiple phone calls and limited locations that they will pick you up at. Finally got back to the motel about 11:00 so much for the extra sleep as,.Not trusting the shuttle service, (they claim every 1/2 hour) we left one hour earlier so we could assure that we would make it on time...
Okay 5.7
Pros: The staff were really friendly
Cons: The bed was hard and actually made my back hurt while sleeping in it. .., the a/c would kick on and make this loud noise like a ball dropping and then would do it again when it turned off. ..... The pool area had zero towels and when asked to bring some up they said they didn't have enough which is sad considering that they are a hotel and you should account for that
The Westin Dallas Fort Worth Airport - Irving
Rated no. 9
8.4
Excellent 8.4
Based on 469 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.6
Overall
9.5
Overall 8.4 Excellent
Based on 179 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.6
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.1
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.3
Comfort
8.5
Location
8.0
Services
8.2
Staff
8.2
Cleanliness
8.2
Comfort
9.1
Facilities
10.0
Location
8.6
Services
9.0
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.7
Comfort
8.3
Location
7.7
Services
8.6
Staff
7.9

Excellent 10.0
Pros: It’s was nice and clean.
Cons: I was charged more than what was listed on my booking email and when I told the front desk he explained it was for incidentals although when I booked through booking it said no surprise fees.
Excellent 10.0
Pros: Ease of check in and Michael was exceptional. Upon initial check in, the first room had trash left in it and there is trash in the hallway that smelled atrocious, he upgraded our room and was absolutely kind and caring about the situation.
Cons: Trash in our initial room and hallways, the smell was atrocious
Excellent 10.0
Pros: After a long day waiting in airports- it was a pleasure to find Clean hallways and room, spacious suite, quiet and a small toiletry kit since I was without my luggage.
Excellent 9.0
Pros: Room size and cleanliness.
Cons: That we were only there for 7 hours, basically to sleep between flights.
Excellent 10.0
Pros: The room was very spacious and well clean.
Cons: The taxi service that was recommended by the hotel was not professional and charged $40 for a 2 mile trip.
Excellent 10.0
Pros: Loved it!
Excellent 10.0
Pros: It was very close to the airport which I spent three night in order to take my international flight. The stay was nice and worth the money. I simply chose the place simply I consider the hilton did better on disinfection among the same level brands.
Cons: I would say they could provide a larger trash bin.
Excellent 8.0
Cons: Room was not ready at 3pm check in we waited about 1 hour
Good 6.0
Pros: The size of the room and the amenities.
Cons: The option for breakfast. There needs to be more 9f a variety. The bagel was hard as a rock. I know we are still dealing with Covid but they can have more fruits, cook sausage or bacon, oatmeal, muffins, cereal.
Excellent 8.0
Pros: We stayed 9 days so a suite made that length of stay more tolerable. Having the capacity to make a better breakfast than their grab and go COVID breakfast was nice— it’s the same every day and minimal nutrition—helped lots. But a full size fridge allowed food storage easily. Housekeeping is very willing to clean your room but don’t come in unless you ask.
Cons: Hilton’s love affair with duvets is annoying. They get very hot. Thankfully, they also supply blankets that do better thermal regulation.
Excellent 8.0
Pros: The room is very clean and I like the suite settings including kitchen, table, bedroom and bathroom. The waiting area in the lobby is very nice and comfortable.
Good 7.0
Pros: Was nice to find a hotel with a big room accommodations
Cons: Just needs a thorough cleaning
Excellent 10.0
Pros: The hotel was very clean and from generally observing things over my stay was very well maintained. There wasn't lightbulbs missing or that didn't work. The room, the pool, the lobby, you could tell the maids, and cleaning staff took pride in their work
Cons: The attendant at the front desk. She was rude.i asked if i geT the pool key which she didn't have any. I told her no one's was in the pool and she asked me 3 times after cause she didn't believe the pool was empty. I finally get the key and it didn't work
Excellent 10.0
Pros: Cleanliness
Cons: Prices in lobby for drinks/snacks
Excellent 10.0
Pros: Very clean and comfortable.
Cons: Everything was wonderfule!
Excellent 10.0
Traveled here for the New Year of 2021 and it's still amazing! I love this location and the amazing front desk staff Maria. It has always been comfortable, clean, and accommodating with reasonable prices. Definitely stay here if you are in the Dallas-FW-Irving area.
Okay 5.0
Pros: The room was spacious
Cons: Lot of noise people hanging outside all hours also room smelled like a animal had stayed in the room
Excellent 8.0
Pros: Affordable
Excellent 10.0
Pros: Clean and comfortable, as well as affordably priced.
Cons: It was a tiny bit out of my main route, but not by much. This really isn't a negative, but that's about all that I can think that wasn't amazing about this particular hotel.
Excellent 10.0
Pros: Clean, staff friendly,
Excellent 10.0
Pros: I just want to say that this hotel we stayed in, was the best hotel we ever had. It was roomy, Clean, just outstanding. The FREE breakfast was awesome. When we come back to visit relatives we will be staying here.
Cons: NO!!
Good 6.0
Pros: airport shuttle
Poor 1.0
Pros: The room layout.
Cons: The staff is clueless and rude especially the general manager. I've had ongoing issues with extra unauthorized charges made to my card and have had very rude remarks made to me and nobody had any answers or could help me.
Mediocre 3.0
Pros: Leaving it
Cons: Put in handicap room- horrible bathroom
Good 6.0
Pros: Staff were very helpful in organizing departure transport.
Cons: Access doors from places other than the front lobby were inconsistent -- or did not work at all with our room key.
Homewood Suites by Hilton Irving-DFW Airport - Irving
Rated no. 10
8.4
Excellent 8.4
Based on 179 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Food
6.5
Location
8.6
Overall 8.1 Excellent
Based on 936 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Food
6.5
Location
8.6
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
9.0
Comfort
9.3
Facilities
9.0
Food
6.5
Location
9.5
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.5

Excellent 10.0
Pros: all
Okay 5.0
Pros: Close to airport
Cons: Big water bug in my room. The lady in front gave me an other room but I was too scared to close my eyes again.
Excellent 10.0
Pros: Location close to airport was important while on a quick trip to Dallas, Tx.
Cons: All went well and the location was excellent for my trip . No real complaints.
Good 7.0
Pros: Airport proximity
Cons: No luggage cart and side door didn’t work. Mattress was a brick
Excellent 10.0
Pros: Cleanliness
Cons: Breakfast can do a little better on the continental treat
Poor 1.0
Pros: Nothing great about this place
Cons: Continental breakfast was bare bones both days because they don¿t order enough. My wife sleeps in so I grabbed a few creamers for her coffee when she wakes up and they literally made me put it back because they¿re too cheap to order enough food.
Excellent 10.0
Pros: the property is clean, staff is friendly and the location is not too far from food, shopping and more!
Cons: n/a
Excellent 10.0
Pros: Closeness to Dallas airport. However needs to have shuttle after midnight
Cons: No shuttle after 11pm. Needs to coinside with American Airlines schedule.
Excellent 9.0
Pros: Staff was friendly, room was clean, pool was open and nice!
Cons: Breakfast was terrible.
Good 7.0
Pros: The Customer Service was wonderful. Our room was very clean.
Cons: That we didn¿t know there was a $150 deposit when you book your room online. They hold that for 3-5 business days. It would have been nice to know about it ahead of time. That was money meant for other things on the trip.
Excellent 10.0
Pros: Staff was nice, room was clean, and it was close to our destination. Breakfast consisted of some fruit, granola bars, muffins, and frozen breakfast sandwiches that you heat up in the microwave so we skipped the sandwiches, but no complaints!
Cons: None of their ice machines worked. I never need the ice machines but the day I do they don¿t work, lol. But it¿s okay, things happen!
Excellent 10.0
Pros: Customer service was great
Cons: Breakfast is rated at a 1 ;all other hotels give a decent buffet generous breakfast. Comfort can really pick up their game with breakfast. Actually having a buffet with that I would rate this hotel an 8 but I have to give a 5
Good 7.0
Pros: Proximity to DFW and the shuttle was very efficient.
Cons: Check in process took way too long. I think the staff is probably new and the process was not very familiar to them. Not a major problem in the big picture... just room for improvement.
Excellent 10.0
Pros: we got a room at the last minute due to flight cancellation. Hotel was clean and quite.
Cons: no real eating places close to it - only a Whataburger.
Excellent 10.0
Pros: clean, affordable
Good 7.0
Pros: Location was great and room was very clean. Property well kept.
Excellent 8.0
Pros: The hotel was very close to the airport. The staff that checked me in were very nice and helpful.
Cons: The computer keyboard in the business center was not working so I could not print off some documentation. The couch in the room was very worn.
Poor 1.0
Pros: Nothing
Cons: Staff was rude our bathtub was dirty the sheets smelled
Excellent 10.0
Pros: South Point is amazing. The staff and amenities are perfect!
Good 7.0
Pros: Shuttle was on time and easy to work with. The rooms were basic but clean and location to airport was great.
Cons: Check in took a bit, not so much because of staff but a lot of people ride the shuttle so everyone is checking in at the same time.
Okay 5.0
Pros: The front office staff!
Cons: Shuttle driver on 4/8/20 at 7am was unprofessional, unbecoming, I did not feel safe while he drove sharp turns, too fast and jolted on stops. UNSAFE. All because myself and two other people were either late or didn¿t tell him what terminal. UNSAFE!
Good 7.0
Pros: Nice staff. Beds were comfortable. Microwave and fridge in the room. Complementary bath items smelled good. Towel fresh and bleached.
Cons: Nothing stands out
Okay 5.0
Pros: Staff was great
Cons: No breakfast
Mediocre 3.0
Pros: Only the proximity to the airport and maybe their shuttle at least that existed.
Cons: They did not have a luggage cart this is unbelievable, I had to drag my 23kg bags myself to the 3rd floor I was mortified,The breakfast is a scam muffin and coffee unbelievable they could not even add even if it¿s just boiled egg as protein to balance
Okay 4.0
Pros: Close location to airport.
Cons: It was not very clean, will not stay here again.
Mediocre 3.0
Pros: It served its purpose.
Cons: Front desk kept waiting on people calling instead of checking guests in who were there in person. I just stood there for 20 minutes. Coffee was never replaced with fresh coffee the next morning and was literally ice cold.
Good 6.0
Pros: Clean room
Cons: The day of check in the clerk actually charged my card for 100 dollars for incidentals when I checked in at 8pm and did not use or buy anything. I understand a hold, however she didn't do that. While checking the next morning the young man correct it.
Poor 1.0
Pros: The beds that it
Cons: The lady lied bout how much the deposit was and they took 250 off my card
Poor 1.0
Pros: I hated this hotel. It required a 250 deposit which i didnt have avaliable. They didn't let me stay and did not refund my 53 room fee. Straight crooks here.
Cons: I hated this place. The Asst Gen manager was combative and treated me like i was stupid. Guy straight up lied to me saying it says on the website there is a 250 deposit. Guy is either stupid or blind.
Poor 1.0
Pros: Nothing at all
Cons: Everything
Excellent 10.0
Excellent facility and accommodations, easy process
Good 6.0
Cons: $250 for the incidental fee! I couldn't believe the fee was 5x what I paid for the room! Never again!
Poor 1.0
Pros: The room was really clean and nice.
Cons: The manager was disrespectful and rude. Told me I had to leave because they messed up my reservation on my 3ed day staying there and it locked my debit card. So I had to go to bank to get resolved.
Okay 5.0
Pros: The only positive thing I have to say about this hotel is the the location was pretty much perfect for where I needed to be at the time.
Cons: The hotel is dirty and I felt uncomfortable even stepping on the floor in the room. There was a large brown stain on the comforter of my bed and the room smelled funny. The elevators seemed to need servicing, as they were very loud and clunky.
Poor 1.0
Pros: I never stayed there
Cons: they want 150 despot
Good 7.0
Pros: The hotel is definitely a good deal for the money. The staff is friendly and the rooms were pretty clean.
Cons: They advertise breakfast and they have not had breakfast since I’ve been here. I Find that very unprofessional. Also we had to get the keys reactivated Every day because they were not working.
Okay 5.0
Pros: Comfortable bed n clean bathroom
Cons: AC was noisy, no fresh made cookies or drink No breakfast
Poor 1.0
Pros: Location
Cons: Booked room for two nights only stayed one due to being released from premises. Housekeeping went through my husbands belongings notice he had a firearm and told office assistant locked us out our room. Never received any refunds and was violated
Okay 5.0
Pros: It was ok. Essentially what you'd expect if you need a quick one night stay. Staff was nice.
Cons: The entire experience was average.
Okay 4.0
Pros: Loved the balcony, bed, pillows
Cons: The employee has zero customer skills. Rude, callous and is a disappointment compared to rest of this AMAZING staff. I have been staying here regularly now for 2 months and I will never go back because of Ami. I'm not the only one that feels this way
Excellent 9.5
cozy clean and secure
Excellent 9.1
Pros: Close to the airport and easy highway access to other Dallas/Arlington attractions and venues. The hotel itself was a little out dated and the lobby did not smell clean. However, the comfort, value and staff was great!
Excellent 10.0
Pros: Loved the staff, extremely accommodating
Mediocre 2.8
Pros: The person at the front desk was nice.
Cons: The hotel was nasty. The room was old and stunk. The beds were uncomfortable and out blanket had cigarette burns in it.
Comfort Inn DFW Airport North - Irving
Rated no. 11
8.1
Excellent 8.1
Based on 936 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
6.7
Location
8.6
Overall
7.0
Overall 8.0 Excellent
Based on 867 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
6.7
Location
8.6
Overall
7.0
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.7
Cleanliness
7.0
Comfort
9.0
Facilities
5.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.5
Cleanliness
8.6
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.2
Cleanliness
8.3
Comfort
8.1
Facilities
8.5
Location
8.3
Overall
8.6
Cleanliness
8.5
Comfort
8.6
Facilities
6.0
Location
8.7
Overall
5.7
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
7.8
Staff
8.2

Poor 1.0
Pros: Nothing it was very unprofessional of a huge company such as Wyndham. They should have had better staff in place to contact clients
Cons: I flew all the way across the country thinking that I had a hotel room waiting on me when I got there they were boards everywhere all kinds of construction and a note on the door that said the hotel was closed this was like at 8:00 at night so I had to rush to try to find some place to stay in a strange city that I am not from I am so surprised that Wyndham would be that negligent not to notify someone before they get on a plane and travel so they could make other arrangements never again will I stay at a Wyndham
Excellent 9.0
Pros: Easy check in process
Cons: No cooking utensils in the room, I had to ask the front desk for plastic cutlery for the food I had.
Good 6.0
Pros: Friendly staff
Cons: The manager was perfect...but...no hot breakfast corona 🤬
Excellent 9.0
Pros: Great location easy to drive to from airport and easy to get to highway; good parking and friendly staff; all food delivery services go here; provide free bagged breakfast and make all attempts to accommodate guests during Covid; room has full facilities including fridge, range, and microwave
Cons: A bit difficult to park car during check in; if not renting a car the airport shuttle is unclear and rare; there is only one elevator and it's slow; side entrances aren't clear; car parking area is blocked from view; many tv channels aren't in service; provided soap and shampoo is weak; toilet was a bit loose in attachment to floor
Excellent 10.0
Pros: Cleanliness and the staff was great
Cons: Not anything I didn’t like
Excellent 10.0
Pros: Lifesavers! They kept us safe during the snowstorm
Cons: Found a cockroach once.
Poor 1.0
Pros: Nothing dirty everywhere,personnel not friendly,rooms wast ready when we open the door people inside,a lot of cigarettes on floor at the aft entry etc
Cons: Nothing dirty everywhere,personnel not friendly,rooms wast ready when we open the door people inside,a lot of cigarettes on floor at the aft entry etc
Excellent 10.0
Pros: Friendly staff and the shuttle driver was very friendly!
Good 7.0
Pros: Location
Cons: Staff appeared to be a little under skilled
Excellent 10.0
Pros: Quiet room, beds are comfortable beds and cleanliness
Cons: No brakefast and the smell of cigars in the hallway second floor on a nonsmoking area
Mediocre 3.0
Pros: Efficient, cheap
Cons: Hair on the bed. Very loud next to the cargo handling and shipping, and they go all night!
Excellent 9.0
Pros: Accommodating staff
Cons: Broken hairdryer
Okay 4.0
Pros: Good location
Cons: This is definitely not a 3 star hotel. Clerk looked like he just woke up, shirt half unbuttoned with gangly chest hair. They didn’t serve breakfast due to covid which is ridiculous, every restaurant is serving food. Wife also killed two roaches in
Excellent 10.0
Pros: It was very clean and in great condition. Not sure how old it is but it appeared to be fairly new.
Excellent 9.0
Pros: Quality and upkeep
Cons: The hvac door let cool air into the room. Overall i really enjoyed the stay. Would Stay again and again
Excellent 8.0
Pros: Convenient
Cons: No
Mediocre 3.0
Pros: Price. But will not book again
Cons: Cleanliness. The sofa bed had not been cleaned after previous use. There were hairs in our bathroom tub. They advertised that there was hot breakfast but when we got there they gave us a bag with 1 muffin 1 bar. We asked for 1 more bag they said no.
Poor 1.0
Pros: Shuttle service
Cons: The room had an awful mold and smoke smell.
Good 7.0
Pros: Price and kitchen
Cons: Staff wasnt very friendly and not attentive to toiletries nor room phone usability
Poor 1.0
Pros: Staff was rude!!! He was snarky and showed no hospitality. 0 customer service skills. His phone etiquette was bad! Never coming back. His horrible no-help attitude ruined the entire experience. There was trash bags in the hallway too.
Cons: Staff was rude!!!  He was snarky and showed no hospitality. 0 customer service skills. His phone etiquette was bad! Never coming back. His horrible no-help attitude ruined the entire experience. There was trash bags in the hallway too.
Excellent 10.0
Pros: Desk clerks
Good 7.0
Pros: The hotel seemed clean and was really close to DFW airport.
Cons: The desk clerk could use some customer service training. There were no glasses, utensils or plates/bowls in the kitchen. Also, the a/c is fixed and you cannot set it to run as long as you want. Not a bad spot, but I personally wouldn’t stay here ag
Okay 5.0
Pros: price
Cons: No remote for the TV, Roaches in the room. Smelled in room.
Excellent 10.0
Pros: Clean rooms and friendly staff, very helpful.
Excellent 10.0
Pros: Excellent room. Confortable, clean and with great amenities. The price was very accessible.
Cons: The breakfast bag could have inclided salty food, like a croissant or sandwich.
Poor 1.0
Pros: Bus driver
Cons: Tv and phone didn't work had to get maintenance 🙄 .Breakfast sad. Wouldn't recommend or return. $5 parking if car left there.
Poor 1.0
Pros: Nothing.
Cons: It was filthy the lobby was dirty. The Front desk agent did not have a mask on. The agent booked walk ins to get a supply in demand rate thus overbooking so we did not have our room.
Okay 4.0
Cons: We had to ask for extra towels, not enough soaps etc for three people. Did not tell us there was as sofa bed, so we all slept in the king size bed. There were three of us. The bagged breakfast consisted of orange music, a granola bar and a muffin.
Good 6.0
Pros: The room was great. Love having a kitchenette in room. Everything was great. Staff wasnt so awesome. Mostly on phone and didnt see me standing there for a while. I had to get their attention.
Cons: Staff. Did not seem to
Good 6.0
Pros: Close to the airprort
Cons: Shuttle was not available for me at the hour I needed in order to catch my flight
Mediocre 3.0
Pros: When I first checked in I was offered an upgrade to my room. The person who checked me in was the only positive experience I had at that hotel.
Cons: TV remote did not work, kitchen missing many utensils including a basic spoon. Housekeeping showed up late, after dinner or not at all and the staff was extremely unfriendly acted as if I was bothering them every time I requested something.
Okay 4.0
Pros: Less expectations for price than previous experiences at other Hawthorn locations .
Okay 5.0
Pros: Breakfast was very good with lots of choices.
Cons: Hotel was not in the condition one would expect for the price and star rating. Rude front desk staff.
Mediocre 3.0
Cons: cost of room was not worth price .ceiling had water damage room was outdated
Poor 1.0
Pros: Nothing!
Cons: They put us on top floor and started roofing at 7am on a Sunday!
Good 7.7
Pros: Fast check in friendly staff
Cons: Breakfast starts at 7 am.
Good 6.0
Pros: Minutes from DFW airport.
Cons: Rat traps everywhere. Broken exit doors. No room service or snack bar. Too far to walk to nearest convenience store at night. Person checking me in kept wiping his runny nose with his hands.
Okay 5.7
Pros: Rooms are very spacious and cleaning staff was very quick. The room overall was clean and partially updated.
Cons: Under construction so there was some noise and many of the guests were people working on the hotel rooms. My room still had a wall unit for air conditioning. I could not get the wifi to work and the staff did not seem interested in helping. The main lobby and elevator has not been updated. There were cracked tile on the floor and paints peeled off the wall. Very limited parking and the free breakfast does not have a lot of options.
Good 6.0
Cons: I booked a double queen room. I was given a single. I was told at the desk there was nothing that could be done. My friend slept in a chair. I understand that things happen sometimes but I will not book this hotel again.
Excellent 10.0
Pros: The staff is friendly... The room was very clean and comfortable... The continental breakfast was delicious...
Excellent 10.0
Pros: Everyone was so helpful and pleasant I couldn't ask for more!
Cons: The room didn't have toilet paper when we got there haha but they brought some ASAP!
Good 6.0
Pros: My room on the third floor came with a basic refrigerator/freezer unit, a kitchen sink, a decent work desk and a couch. The bathtub was pretty large with Jacuzzi jets (didn't test them) and everything seemed clean. It seems the hotel has complimentary HBO withe every room, or at least mine did. The free airport shuttle is great. I only stayed at this hotel one night, but I was attending a convention at the Hyatt Regency DFW, and the drivers didn't have an issue dropping me off there as they know the airport layout very well.
Cons: I thought when I paid for the hotel on Kayak, it would cover my whole stay there. My final bill came to be $15 more than what I had originally "paid". They also charged a $20 deposit which is suppose to go away if your room didn't have any apparent damages. Be wary if you need the hotel shuttle in the early AM hours. I called the hotel to pick me up at the convention hotel in the airport at at around 3:45AM, and was told I needed to wait a bit longer because they couldn't notify the driver until he finished his airport rounds and came back to the Hawthorn Suites. Also, the shuttle leaves like only once an hour at the late evening (if there's any customers needing a ride) and he needed to finish his usual airport run before picking me up. So I ended up getting back to my hotel around 5:10AM. Pretty tiring wait. I didn't get to sample the breakfast as I woke up after 10AM. There's also nothing really around the immediate area within distances except some more budget hotels/motels. I arrived at the hotel via a local DART bus which had a stop fairly close to the Hawthorn Suites.
Excellent 9.7
Pros: Comfortable
Cons: That I had to leave so soon.
Good 6.0
Pros: The shuttle Rrived within 15 minutes it then drove around to pick up other passengRs for another 30 minutes. I
Mediocre 3.1
Cons: Terrible service will never stay in a Hawthorne Suites again
Good 6.5
Pros: close to airport
Cons: no restaurants near by
Mediocre 3.6
Pros: Had two TV's
Cons: The room was not ready by check in time and it smelled like mildew. There was a huge water leak and stain on the ceiling. The air vents were dirty and the toilet seat looked old.
Okay 5.6
Pros: Clean
Cons: Outdated and run down
Hawthorn Suites by Wyndham DFW Airport North - Irving
Rated no. 12
8.0
Excellent 8.0
Based on 867 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Food
6.5
Location
8.5
Overall 7.8 Good
Based on 1,220 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Food
6.5
Location
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
7.8
Staff
8.2
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
9.2
Comfort
9.2
Facilities
8.4
Location
9.2
Overall
9.2
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.1
Comfort
8.0
Facilities
8.9
Food
6.5
Location
8.3
Cleanliness
8.0
Comfort
8.0
Location
8.3
Services
7.7
Staff
8.1

Good 7.0
Pros: It was clean and comfortable.
Cons: Not much in the way of food and amenities. The restaurant was closed.
Good 6.0
Pros: Location
Cons: Room service was not available
Excellent 10.0
Pros: It was very convenient for airport transportation. The shuttle to the airport was excellent.
Cons: The restaurant was closed early.
Mediocre 2.0
Pros: Location
Cons: Rooms were dated. Rooms smelled musty and dirty. Sheets had a yucky residue feeling. Drapes were nasty and dirty with white powdery residue. Walls were dirty.
Poor 1.0
Pros: Clean room inside
Cons: A lot of trash outside room and all over parking lot, loud music people partying till early morning hours .
Excellent 9.0
Cons: Shuttle took over an hour from when I called to get to the hotel.
Mediocre 3.0
Pros: Location
Cons: Jacuzzi was dirty, the room was EXTREMELY SMALL, and the USB plugs didn't work
Okay 4.0
Pros: Checking in and checking out
Cons: Housekeeping never came by the room the entire stay. The breakfast as advertised did not exist! The air kept going out. I've been to motels better than this.. Definitely wont be returning. The hotel was nothing as advertised
Excellent 9.0
Pros: Location
Cons: No
Okay 5.0
Pros: Shuttle service
Cons: Cleanliness of the room was an issue. The lady at the front desk was taking personal calls on her phone while checking me in.
Good 7.0
Cons: The hallway smelled like marijuana. Two dead roaches in the bathroom.
Excellent 8.0
Cons: We had to wait over an hour to check in the computers were down
Excellent 10.0
Pros: when our flight was canceled we were able to book this hotel and it more than met our needs for the night. Staff was friendly and did their best to get us into rooms (there were a lot of us). Where American Airlines failed, this hotel came thru!
Mediocre 3.0
Pros: A few minutes from airport.C
Cons: Customer waited 2 hrs for shuttle, caught another hotels bus,sarcastic clerk made nutty excuses. Old dingy mix match towels, sticky carpet, no breakfast. I left an hr earlier in fear of shuttle issues surving several hotels. Room was cheap still got less.
Okay 4.0
Cons: Our AC was broken and we were unable to turn it off or up. We told the front desk, but no one came.
Okay 4.0
Pros: The bed was very comfortable
Cons: We asked for an extra pillow and blanket and they refused to get us one. I have problems with my hip and needed the extra to prop my legs up.
Good 6.0
Cons: Allotted room was not made up and they offered another room. Room was ok.
Excellent 9.0
Pros: Shuttle service was quick
Cons: No breakfast
Okay 4.0
Pros: They was able to move me into a different room
Cons: I did not like that nets were flying around and going up under the sink and I also did not like laying in the bed and waking up to bug bites all on my arms and legs.
Poor 1.0
Pros: Shuttle to dfw airport
Cons: Arriving at the hotel, the front desk person was more rude than anything. Got to the room and there was an unknown horrible, foul smell. Not a good hotel even at a bargain.
Excellent 9.0
Pros: Clean and smells really good in the lobby.
Cons: Our refrigerator did not cool so we told the front desk and it was supposedly fixed but it still didn¿t cool.
Excellent 10.0
Pros: There was a worker  ... And what can I say I want to marry that girl !!!
Cons: I wish I could have stayed longer
Excellent 9.0
Pros: My Grandkids got to swim¿
Cons: No¿
Good 6.0
Pros: The parking space is good and it is convenient to airport.
Cons: The housing keeping wasn¿t good at all. Three days duration is for housing cleaning. Big cockroaches were found in mid night and front desk receptionist felt normal when we showed the dead insect pictures. My back has bitten by something I don¿t kn
Excellent 10.0
Pros: The staff was awesome. I was only there for 2 hours, due to a real crappy situation created by the airline I traveled with, but the guy working the front desk helped me through a really unfortunate situation. I couldn¿t ask for anything more.
Excellent 10.0
Pros: Love how Playaristic it looks... And once again the pool and spa are awesome
Cons: Wish it was a lil more affordable.
Okay 5.0
Pros: Kids had fun in the pool...
Cons: jets could have worked in the pool..it only had a shower and beds were not comfortable
Okay 5.0
Pros: Close to hotel
Cons: Very poor customer service. The receptionist(shift) was very rude and disrespectful.
Good 7.0
Pros: chandelier over front desk
Cons: a little dated
Poor 1.0
Pros: Absolutely nothing
Cons: I had items that were stolen from my room while we were gone. I¿m waiting for the hotel to respond to see how they¿re going to compensate me for the items that are missing. I will never ever use this hotel option again
Mediocre 3.0
Pros: basic room. seemed clean.
Cons: thinnest walls I have ever experienced in a hotel. I could hear conversations in the next room.
Good 7.0
Pros: Location, indoor swimming & hot tub & customer service
Cons: The tub was super tiny & very low. Everything else was aesthetic preferences.
Good 6.0
Pros: It was clean.
Cons: Location
Poor 1.0
Pros: I am a frequent traveler and this place is not worth the fee.
Cons: The front desk rep was rude
Okay 5.0
Pros: I don’t like the surprise of the hidden fees it’s been three days and they still haven’t credited my account with the deposit I had to pay at the time I checked in! I wasn’t aware of this and I didn’t read this informati
Cons: The hotel was average
Okay 5.0
Pros: I always stay here when I have an early flight. Their first shuttle to the airport is at 3:25am
Cons: The rooms could use an upgrade
Okay 4.0
Cons: Yes the bugs
Okay 5.0
Pros: The staff was friendly..,
Cons: The hot tub is dirty. The rooms are half updated, half 70’s. Ac was loud in our room
Good 6.0
Pros: Price
Cons: Very small room, spa not heated, difficult to get to
Good 6.0
Pros: Proximity to airport
Cons: Old property. Needs renovation
Poor 1.0
Pros: Location
Cons: The hotel employee seems a problem when I have to check in with her - not a pleasant experience when she is at the front desk
Poor 1.0
Cons: Dirty floors, moldy and dirty shower. Terrible rotten smell in the room. Hard as rock mini bed pillows. Crack addict in the room next to me that hung around outside of my door.
Poor 1.0
Pros: The location to the airport.
Cons: Don't book here if you are relying on the shuttle to pick you up. They don't have their own shuttle. They have a broken down looking van with 5 or 6 hotel logos on it that seats about 7-8 people. Shuttle took well over an hour.
Poor 1.0
Pros: Nice clean room with cold AC
Cons: The weekend desk clerk is unfriendly - his attitude and laziness really makes for a bad visit There was no internet in the room Heavy industrial doors on room are loud when people and even maids let them slam - A LOT
Poor 1.0
Pros: i was given a room with 2 queen beds. When i went to the room, one of the beds wasnt made up. I went back to the reception and met a family of 4 that had booked 2 rooms, and had the same issue. The receptionist was great at assisting me into another room
Cons: guests drinking beer and smoking right by the entrance. Carpet in room smelled horrible. Will definitely not ever stay here again. Shower didnt have a soap holder.
Poor 1.0
Pros: Loved the bed
Cons: The staff was unfriendly and I believe they took my scarf. The lady at the front desk complimented me on it and I believe that she also took it. I switched rooms during my stay and I m sure I left it in the first one, however she told me that nothing
Mediocre 3.0
Pros: The bed was so comfortable and there were so many pillows!!
Cons: The staff was not friendly when it came to accommodations. When I got out of the shower my initial night in the hotel I hopped in my bed and a spider climbed down on my shoulder. FREAKED ME OUT. No breakfast, however there's a new bistro Downstairs.
Good 6.0
Pros: Location
Cons: Yes. Your booking promises breakfast. That was not the case. It cost 6 people in 2 rooms more than 60 dollars for breakfast elsewhere. We chose this hotel over another cheaper one because of the breakfast. We stayed 2 nights and this happened both nights.
Good 7.0
Pros: It was clean, quiet. Had a pool and whirlpool
Cons: Beds weren't very comfortable
Mediocre 2.0
Pros: It was in a very good location for airport parking.
Cons: I had extremely loud neighbors!! I called the front desk to report it but obviously nothing was done to handle the situation because they were loud, partying, and cussing until well past 3am, I had 2 young children with me and we had an early flight.
Good 7.1
Pros: Shuttle to airport was convenient
Cons: Unpleasant odor in the lobby
Mediocre 3.0
Pros: Said free breakfast and theres no free breakfast.
Cons: Charged $12 a person for breakfast.
Mediocre 3.0
Pros: N/A
Cons: Dead cockroaches on floor in room
Mediocre 3.0
Pros: The shuttle.
Cons: Air conditioner was far too loud. Uncomfortable bed.
Mediocre 3.0
Pros: No much ... other then close to airport .
Cons: The shuttle was a complete mess... they have different people going to all the hotels , so they are in a hurry and he dropped us off at the airport half a mile from our arriving family... then had to walk back the half mile to be picked up.
Excellent 9.2
nice room,good breakfast,comfortable bed. bit of a hitch when I arrived,said I did not have a booking,but handed over my online booking receipt ,and after some delay I was allocated a room I did not know there was a free shuttle,when I arrived so took taxi,but used shuttle to return to airport
Excellent 9.7
Pros: Excellent price (booked through a third party), very nice staff & customer service, shuttle services are very organized, free hot breakfast is a nice perk, and the rooms were comfortable.
Cons: The room for breakfast was a bit small so it gets a bit crowded when guests arrive about an hr before breakfast ends.
Excellent 10.0
Pros: Nice inxepensive rooms, indoor pool and hot tub are nice. Shuttle to the airport was biggest reason for staying here. We were able to leave our vehicle for less than parking at the airport.
Cons: Only complaint would be not enough parking spaces.
Excellent 10.0
Pros: Quick and easy check in/out when prepaid through Kayak. We had an early flight and parked at the parking spot right down the street. Took us less than we minutes from the time we left our room until we made it to the airport.
Excellent 8.2
Pros: Very good value for the money. Fast and reliable wifi, full breakfast, new cardio machines, and comfortable room. Perfect for the single business traveler who is in and out.
Cons: It's a little aged and it shows in some places but for only $60 a night I would definitely stay there again if traveling by myself. Not sure about a double room but the single, king size bed room was too small for two people, in my opinion.
Excellent 10.0
Pros: Helpful friendly staff.
Cons: I am gluten intolerant and there wasn't many options for me to eat.
Excellent 9.7
Pros: Loved breakfast
Cons: There was a beeping noise like a truck reversing all night. Had to sleep with my ear plugs in. Not sure if this was a once off so not really complaining about it
Excellent 10.0
Pros: * fairly easy to find and close to airport * looks brand new * nice indoor pool and hot tub * pleasant staff * hourly shuttle to DFW if needed
Cons: * wish the breakfast buffet was open later than 9am. Not all travelers are on business.
Excellent 10.0
Pros: It was amazing they always cleaned the room everyday. The only thing not enough parking but it wasn't bad
Cons: It was all great.
Excellent 8.0
Pros: Room was quiet
Cons: Hotel had not received the reservation from Kayak
Good 7.7
Pros: Very comfy beds. Great access to everything.
Cons: No towels in the pool area, key kept locking me out of my room. But otherwise great. Great value for what I paid!!
Excellent 8.0
Pros: Very nice place!!
Cons: People who is in the front desk
Clarion Inn And Suites Dfw North - Irving
Rated no. 13
7.8
Good 7.8
Based on 1,220 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.3
Facilities
6.0
Location
8.0
Overall
7.0
Overall 6.9 Good
Based on 370 reviews
Cleanliness
7.1
Comfort
7.3
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
7.2
Comfort
7.1
Location
8.3
Services
6.8
Staff
7.4
Cleanliness
6.8
Comfort
7.1
Location
7.9
Services
6.4
Staff
7.4
Cleanliness
6.0
Comfort
6.5
Location
7.3
Services
6.0
Staff
6.0
Cleanliness
7.3
Comfort
7.5
Facilities
6.0
Location
8.1
Overall
7.0
Cleanliness
7.2
Comfort
7.3
Location
8.2
Services
7.0
Staff
8.0

Excellent 8.0
Pros: The staff was welcoming, the room was clean, the location and cost was cool.
Cons: I'd read it was equipped with cookware, but it was not.
Poor 1.0
Cons: Booked with comfirmation number arrived very late at night NO ROOM OVERBOOKED
Good 7.0
Pros: Proximity to airport
Cons: The kitchen had nothing - not a glass or a plate or a fork. No coffee maker.
Excellent 10.0
Pros: Price
Cons: Plumbing
Okay 4.0
Pros: the location was very convenient, and the staff was friendly. Internet connection was good. Bed looked ok and having a stove and microwave was very good.
Cons: carpet in room was dirty and stained and smelled of mildew, the bathtub was painted "white" and dingy looked like it was dirty so we tried looked at 2 other rooms they were worse than the 1st room. Other guest were in lobby complaining of bedbugs, and then we found a giant Roach or water bug in the Bathroom. that is when we checked out. .
Poor 1.0
Cons: I did two days of reservation by mistake online, it was only one night, I request change the dates inmediatetly online , and by call,all trough booking, and never had manager around to approve the request, finally they charged me the two days, terrible!! and no more booking either, if the hotel does not respond properly they must take care of it, I recommend for all yours reservations EXPEDIA!!
Excellent 10.0
Pros: Friendly room service and staff. Hallways and rooms are clean and have a pleasant odor
Cons: Wrong size bed
Good 7.0
Pros: The staff was very helpful in helping us get to the airport in time to catch out flight.
Mediocre 3.0
Cons: This hotel felt really dirty to me. There were gnats in my room, along with ants.
Good 6.0
Cons: Slow internet No housekeeping
Good 6.0
Pros: The location was excellent. I used it to stay in before a flight at DFW. The bed was very comfortable.
Cons: It is very dated and in need of updates, but I didn¿t expect much for the price.
Excellent 8.0
Pros: Everything is good i
Cons: I like
Excellent 10.0
Pros: Great service, great place to stay
Cons: N/A
Excellent 8.0
Pros: Staff is very polite and available.
Cons: I would like the option to plug my laptop into an ethernet port.
Mediocre 2.0
Pros: The kitchen
Cons: The AC didn't work.
Good 7.0
Cons: Arrived an hour and a half after normal check in and the room still wasn¿t ready for another 20 minutes. Doors were broken.
Mediocre 3.0
Pros: Location 20min from where we where going.
Cons: I was overcharged on my card the staff was horrible and there wasn't anyone who knew why I had been over charged, there was no breakfast, restrooms where horrible. Definently will not be staying here again.
Mediocre 3.0
Pros: The kitchen
Cons: The hotel had roaches.
Mediocre 3.0
Pros: It was in a good neighbourhood based on how much we paid.
Cons: We checked out one day earlier and we still have not received our refund!!!
Excellent 10.0
Pros: Mask were enforced for everyone safety
Cons: N/A
Excellent 10.0
Pros: Cheap
Cons: Stomping
Mediocre 3.0
Pros: They supply dishes
Cons: The bed was uncomfortable and hard
Okay 4.0
Cons: The room was not fully ready for new guests had only one pillow and no soap
Excellent 8.0
Pros: He said the room was fine. The person who checked him in was cordial.
Cons: I chose this hotel specifically for the shuttle service. My son had come into the airport late after 2 very rough days missing flights, exhausted and stressed. Shuttle service was suspended! He walked in rain and storm.
Excellent 9.0
Pros: Location,value
Cons: Needs some updating
Excellent 10.0
Pros: Room set up that allow cooking, and office desk, plus elevator service.
Cons: Getting fresh air into the room was a concern.
Okay 4.0
Pros: The lady at the front desk was very nice. 
Cons: I did like the fact was a large room.
Good 7.0
Pros: Staff and location
Excellent 10.0
Pros: General Manager was awesome.
Cons: Liked everything
Okay 4.0
Cons: I have been trying to get a receipt since front desk checkout. The person on duty said I would get it via email...have never received it. I have sent two emails to the hotel...no response at all. Very disappointed, and considering what else can be done.
Poor 1.0
Cons: The sheets were dirty as well as the floors . The blow dryer didn’t work( much to my surprise) the next morning .
Good 7.0
Pros: Close to airport
Good 7.0
Pros: Th stay included free breakfast and the bed the was the comfortable.
Cons: Overall, the stay was good.
Okay 4.0
Pros: Price and hotel was OK fir a very short stay.
Cons: Just a crappy, cheap hotel.
Good 7.0
Pros: Close to dfw via uber
Cons: Breakfast was included but empty by 8:30am
Poor 1.0
Cons: The front desk staff was rude and not helpful.
Poor 1.0
Cons: The continental breakfast was coffee and granola bars. The room smelled like urine. The front desk last was extremely rude!! The room was not very clean, the hair dryer didn't work, the carpet and floor was sticky.
Good 7.0
Pros: Location
Cons: Room was clean. Staff was good. Only thing that I saw that could be improved was that elevators could use a good cleaning.
Poor 1.0
Cons: My room was dirty. Upon enter my room it was unlocked and the door was open. The sheets had visible hair on them.
Poor 1.0
Pros: Nothing
Cons: Horrible, unhelpful staff. Will never stay at this hotel again.
Excellent 9.1
Cons: There was trash left on the bathroom floor when I came in. Second issue, I paid the incidental fee ($100) with a credit card and was assure it would credit back as soon as I checked out. That wasn’t the case. I just wish I had known it wouldn’t be returned immediately, as that was the card I was traveling with.
Mediocre 2.0
Pros: Price
Cons: The room was really musty smelling. At 2:30 AM the doorlock failed with me outside. They finally got me into a new room at 3:30, at 6AM they phone to say maintenance is working on it and 6:30 "come get your stuff, the room is open". Restful night!
Good 7.0
Cons: There was no $100 incidental hold WVER. They said a manager went on vacation and someone changes the rules. It is NOT updated on ANY SITE OF THEIRS and the "handbook" that was pulled out said 2014
Poor 1.0
Pros: Shower didn't work. They do not offer a breakfast.
Poor 1.0
Pros: Close to the hotel
Cons: It was a dump
Okay 4.0
Pros: NA
Cons: The hot water is not good
Poor 1.0
Cons: 2 adults got put in a room with one queen size bed. Tried to cancel when hotel would not get us a room with two beds. Advised I would pay extra, still would not accommodate. Asked to pay for a roll away bed, was told none available. Awful, done with prcln
Okay 5.0
Cons: Had dirty rags on floor in bathroom. Had pizza sauce on surface near TV. Had cover on light fixture hanging loose. TV remote innop. Shower drain rust / corrosion. Elevator stopped working and no signs posted
Poor 1.0
Cons: The window curtain was broken - no way to completely close out the light. The carpet was dirty. There was absolutely no toilet paper. The refrigerator and freezer were unplugged and it smelled bad as a result and there was mold on the shower walls. Gross.
Mediocre 2.0
Pros: Location
Cons: Old. Dirty. Smelly. Not worthy of 2 stars. Not even one half star.
Okay 4.0
Pros: Location
Cons: They did not have any tissue roll in bathroom and front desk was non committal on when it will come - have to buy my own -
Poor 1.0
Pros: Everything was horrible, there were no towels all weekend. No vending machines, breakfast or ice.
Cons: There was not one good thing to say about this hotel, I will never stay therevagain
Okay 5.0
Pros: Iron ruined my clothes. Passed it along, they handled it ok, but still ruined a $100 pair of lulu lemon shorts.
Mediocre 3.0
Pros: Very cheap stay
Cons: Very outdated, unkept rooms, no amenties in rooms, unwelcoming staff
Okay 5.0
Pros: Location
Cons: Staff are lazy
Okay 5.0
Pros: Location
Cons: No water in am.
Mediocre 2.0
Pros: Location
Cons: Not clean
Mediocre 3.1
Pros: The location was close to the airport
Cons: Check in process was mediocre. After arriving in room, smelled of mold and old linen. Lobby floor was completely flooded with water coming from the ceiling. Room had no running water in faucet or shower but was checked in anyway knowing full well this was an issue. Was told water pipe leaked and will be restored within 30 minutes. The water never came back on for the remainder of my stay. I checked out the same day i checked in and while i was checking out, hotel was still allowing new check ins and not making customers aware that there was no water.
Extended Stay America Suites - Dallas - Dfw Airport N - Irving
Rated no. 14
6.9
Good 6.9
Based on 370 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.8
Facilities
4.5
Location
7.7
Overall
5.0
Overall 6.6 Good
Based on 447 reviews
Cleanliness
7.1
Comfort
6.8
Facilities
4.5
Location
7.7
Overall
5.0
Cleanliness
7.1
Comfort
7.0
Location
7.8
Services
6.6
Staff
7.2
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
7.3
Overall
7.0
Cleanliness
7.2
Comfort
6.7
Location
7.6
Services
6.5
Staff
7.1
Cleanliness
7.2
Comfort
6.7
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.1
Comfort
7.0
Facilities
4.4
Location
7.7
Overall
4.8
Cleanliness
7.1
Comfort
7.1
Location
8.0
Services
6.7
Staff
7.4

Okay 5.0
Pros: Clean
Cons: Staff didn’t know anything about the rooms. My room was supposed to be disability access with roll in shower. The room had a bathtub instead. Staff said he doesn’t know which rooms are disability rooms.
Excellent 8.0
Pros: Staff was friendly
Cons: Flight out of DFW got canceled and this motel had rooms available....remodeling and updating being done....rooms small but clean and place was quiet
Okay 4.0
After a loooong day of traveling, I crashed onto the top of my bed as soon as I walked in the door… only to find a big glob of blonde hair in front of my face when I opened my eyes (that wasn’t mine)
Excellent 10.0
Pros: Everything
Cons: Like
Excellent 10.0
Pros: The bed
Cons: Cofey
Okay 5.0
Pros: nothing
Cons: Old room, Dusty behind extended TV bracket, Doors dirty, small room, aircon noisy,
Okay 5.0
Pros: The quiet room
Cons: Just was a mess checking in
Excellent 10.0
Pros: Omg the room was beautiful and the tub was unique but the staff was the best and very helpful
Cons: They where in middle of remolding but clearly it wasn't a issue
Excellent 9.0
Pros: Proximity to airport and major roads. I was thankful for the shuttle service available to and from airport.
Cons: Bed not the most comfortable, the pillows especially seemed lacking in firmness.
Excellent 8.0
Pros: Privacy
Cons: Nosey peeps
Poor 1.0
Pros: Nothing,
Cons: I got to hotel with confirmation in hand. I had called to confirm confirmation before we went to hotel. Got to the hotel and they were turning ppl away who had reservations because they gave rooms to walk in. Ppl from the internet don't show up, they say.
Okay 5.0
Cons: No microwave in rooms. No coffee pot in rooms.
Excellent 9.0
Pros: It was close to the airport.
Cons: No place close to get something to eat.
Poor 1.0
Pros: Proximity to airport, shuttle service
Cons: Room too dark, could not see cleanliness, asked for a wake up call and never got it, cold wood floors
Mediocre 3.0
Pros: It is just sleep and leaves. It was clean but old.
Excellent 10.0
Pros: The staff was professional and helpful, the room was clean, the room a/c worked like a champ, the area is quiet, and the location was great.
Cons: The flooring is quite old and cracked in the room, the room was very small, and hallway was insanely hot and humid. The shuttle was advertised to get to the airport in 10min. However, I was on the shuttle for an hour before I got to my terminal.
Good 7.1
Pros: It was so easy to get from the airport to the hotel. The shuttle driver was great.
Cons: It would have been nice to have a convenience store a bit closer to the location.
Excellent 8.0
Pros: Location was good,room clean.
Cons: No breakfast.At least some snacks.
Good 6.0
Pros: The hotel was convenient and had shuttle service to the airport.
Cons: The airport shuttle took too long to get to the airport. The price quoted was unavailable when I arrived and they charged more.
Poor 1.0
Cons: BED BUGS! All they said was they never heard that before and to contact the manager. Havent been able to get a hold of the manager. He never there on the hours the staff say he/she will be there. Contacted guest services but ca'n'tt help Bc it
Good 7.1
Pros: Price, location to airport and Grapevine Mall. Quite.
Cons: Had to go downstairs to get ice. Night clerk was not very friendly.
Mediocre 2.0
Pros: Nothing I took one look at the room and left.
Cons: The massive blood stain under the mattress and on the pillows and the fact that when I brought this to the staffs attention they acted like they knew it was there all along
Good 6.0
Pros: I would like a coffee and microwave in the room!
Okay 4.0
Pros: Location
Cons: The room smelled very bad
Okay 4.0
Pros: The person who waited on us was friendly.
Cons: I did not relize that there was a trick to working the shower When we checked out I told the man at the desk that our shower did not work. He was very insulting to me when he told me how the shower worked. I did not appreciate his additude
Excellent 8.0
Pros: Modern minimalist design in perfectly sized rooms.
Cons: The bed was too firm for my tastes. Lots of ambient noise from the hallway throughout the night.
Good 6.0
Pros: The price, the location near airport.
Cons: no
Okay 4.0
Pros: The price and the location. Check-in staff and overnight staff were pleasant
Cons: Check-out staff and cleaning crew lack of professionalism as well as overall manners.
Good 6.0
Cons: Front desk staff cant speak english
Excellent 10.0
Pros: The design of the rooms were the biggest selling point for me. I loved the european/Danish furnishings, and lighting. And loved the location.
Cons: I wished there was a little more attention to general maintenance. My TV remote did not work at all. The flooring was buckled in the middle of the room, making noise when you stepped over it, and the hairdryer/nightlight didn't work.
Mediocre 3.1
Pros: Second room was clean and comfortable.
Cons: Reception clerk very rude. checked us into an occupied room. We saw the man who was in that room at the desk complaining about broken TV and water faucet as we arrived. When we returned to the desk, my wife said you put us in a used room he started raising his voice said I can give you your money back and you can leave.. Shuttle is not their own shared with 6 hotels same area when we called they said 20 min took over an hour to arrive at our terminal. had so many people packed in it felt unsafe. TV remote basically inoperative in our room.
Mediocre 2.0
Cons: Waited over an hour for the airport shuttle. Called 4 items but they just kept saying "ok I'll call the guy". Ended up canceling my reservation and booking at the holiday inn. Their shuttle actually showed up. Cheap but not worth it.
Mediocre 3.4
Pros: Desk lady was very nice and helpful
Cons: My room was absolutely filthy. The nastiest place I've ever slept.
Mediocre 3.3
Pros: The pictures on the website made the place seem great for the price. However, once there was a totally different situation.
Cons: The sink became clogged...we asked for assistance on three different occasions. We watched as they called maintence and said, "no one needs to be present for the sink to be fixed". We came back to the room and the sink was still clogged. The entire stay the sink was clogged in the bathroom. We asked for extra towels and blankets. The took the room number and have one towel per person. This was not a luxury stay to begin with but atleast be presented as such. The stay seemed to be as if I were in a motel for $29.99 per night. There was a lingering odor in the room.
Motel 6 Dallas - Dfw Airport North - Irving
Rated no. 15
6.6
Good 6.6
Based on 447 reviews
Details
Reviews

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