|"I would definitely stay here again"||(in 9 reviews)|
|"Staff was very friendly and courteous."||(in 51 reviews)|
|"Everything was clean and staff helpful."||(in 43 reviews)|
|"I didn't get my deposit back"||(in 2 reviews)|
|"very disappointed with Sheraton."||(in 3 reviews)|
|"The bed sheets were not soft."||(in 6 reviews)|
|room was very clean||in 123 reviews|
|staff were very friendly||in 107 reviews|
|location was great||in 73 reviews|
|nice hotel||in 66 reviews|
|valet parking||in 34 reviews|
|great service||in 32 reviews|
|room service||in 32 reviews|
|bed was uncomfortable||in 31 reviews|
|definitely stay||in 30 reviews|
|great view||in 29 reviews|
|outdoor pool||in 18 reviews|
|many people||in 12 reviews|
|starbucks coffee||in 12 reviews|
|bar food||in 11 reviews|
|upgraded my room||in 10 reviews|
|vending machines||in 10 reviews|
|front desk||in 9 reviews|
|south tower||in 9 reviews|
|club level||in 8 reviews|
|room water||in 8 reviews|
|sheraton||in 8 reviews|
|downtown dallas||in 6 reviews|
|king bed||in 5 reviews|
|credit card||in 4 reviews|
|beds comfy||in 1 review|
easy access to and from and great appearance from outside all the way through the lobby.
rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
I did not stay here or make this reservation. I am in Australia.
No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
Staff was friendly
One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
Rooms were nice and clean.
1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
Worst Hotel Stay Ever
Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Staff was helpful with directions. Rooms were clean and nice.
No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
Great common areas, room was like a dirty cheap mo
The common areas were beautiful and staff was extremely helpful and pleasant.
Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
unexpected puff puff give...........
Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
Sheraton Dallas Hotel underwent a recent renovation and now provides guests with a wide range of amenities and features on the property and in each of the rooms at the property. Minimum check-in age at this family-friendly hotel is 21. Kids can stay free when they use bedding already in the room. Free cribs are available on request, and extra beds are available for an added charge per stay. Pets up to 50 lbs. are able to stay free.
Rooms at the property feature a range of comforts and conveniences for the guests, such as pillowtop beds, flat-screen TVs with cable channels, and wireless Internet. Some of the other amenities in the rooms include air conditioning, daily housekeeping, a private bathroom, coffee and tea making facilities, and bathrobes. Connecting rooms are available and are subject to availability.
Each morning from 6:30 AM to 11 AM, guests are offered a buffet breakfast for a surcharge. The property also offers express check-in and check-out, a front desk that is available around the clock, conference spaces, fitness facilities, a restaurant, and an electric car charging station.
Guests are located near the highways, as well as places they may want to visit. The Dallas Museum of Art is nearby, as is Nasher Sculpture Center, The Dallas World Aquarium, the Perot Museum of Nature and Science, and Majestic Theater. Nearby dining options include Metropolitan Café, Jason’s Deli, and Iron Cactus Mexican Restaurant.
based on 324 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Dallas Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Dallas Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Dallas Hotel is located at 400 North Olive Street in Downtown, 0.7 miles from the centre of Dallas. Crow Collection of Asian Art is the closest landmark to Sheraton Dallas Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Dallas Hotel.
Yes, Sheraton Dallas Hotel offers free Wi-Fi.
No, Sheraton Dallas Hotel does not offer free parking.
No, Sheraton Dallas Hotel does not offer free airport shuttle service.
Sheraton Dallas Hotel is 5.4 miles from Dallas Love Field. Sheraton Dallas Hotel is 12.9 miles from Dallas Addison.
Yes, Sheraton Dallas Hotel is a pet-friendly hotel.
Yes, Sheraton Dallas Hotel has a pool on-site.
Sheraton Dallas Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.