Mercure Dartford Brands Hatch Hotel & Spa, Dartford Hotels from £58

Guest reviews

Based on 1,049 reviews

Location

8.9 "Location is great."

7.9 "Great parking, according to 79%."
Service

6.3 "Service is ok."

5.2 "52% said the reception staff was ok."

5.0 "Only 50% found the restaurant service to be good."
Breakfast

6.0 "Breakfast is mediocre."
Food

5.8 "Food is average."

5.8 "Only 58% were satisfied with the menu."
Vibe

5.6 "Vibe was decent."

6.6 "66% thought the atmosphere was somewhat friendly."

6.0 "60% considered the lobby entrance to be so-so."

5.4 "Only 54% thought, the hotel was stylish."
Cleanliness

5.5 "Average cleanliness."

5.7 "Only 57% said rooms were clean enough."
Amenities

5.3 "Average amenities."

5.3 "53% thought the building was acceptable."

6.0 "60% considered the lobby entrance to be so-so."
Room

5.2 "Rooms are ok."

6.2 "Beds were acceptable for 62%."

5.7 "Only 57% said rooms were clean enough."

6.7 "67% thought the bathroom was big enough."

5.6 "56% thought the minibar was ok."
Value for money

4.7 "Value below average."

4.1 "59% said the breakfast was too expensive."

1.9 "The price was too high for 81%."
WiFi

2.2 "Disappointing internet connection."

0.4 "96% said the wifi quality was bad."

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Based on 681 reviews

Location

9.2 "Terrific location."

8.0 "Great parking, according to 80%."
Service

6.5 "Service is ok."

5.2 "Only 52% found the restaurant service to be good."
Breakfast

6.0 "Breakfast is mediocre."
Food

6.0 "Food is average."

5.7 "Only 57% were satisfied with the menu."

5.2 "52% thought the dining experience was appropriate."
Amenities

5.3 "Average amenities."

5.3 "53% thought the building was acceptable."

6.2 "62% considered the lobby entrance to be so-so."
Cleanliness

5.1 "Average cleanliness."

5.4 "Only 54% said rooms were clean enough."
Vibe

5.1 "Vibe was decent."

6.2 "62% considered the lobby entrance to be so-so."
Value for money

4.6 "Value below average."

2.1 "The price was too high for 79%."

4.8 "52% said the breakfast was too expensive."
Room

4.3 "Rooms are not good."

1.3 "87% thought they were poorly maintained."

3.2 "68% complained about the bathroom."

1.3 "87% thought the tv was sub-standard."

4.3 "For 57%, the rooms looked old."

3.7 "63% had problems with the shower."

3.8 "Air conditioning was criticized by 62%."

2.9 "71% said the bathroom was dirty."

2.8 "72% found problems with the furniture."

4.3 "57% were unhappy with the view."
WiFi

1.8 "Disappointing internet connection."

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Based on 94 reviews

Location

9.1 "Terrific location."
Service

6.1 "Service is ok."
Comfort

5.8 "Average comfort."

5.9 "Beds were acceptable for 59%."
Food

5.5 "Food is average."
Breakfast

5.5 "Breakfast is mediocre."
Vibe

5.3 "Vibe was decent."
Amenities

4.8 "Bad amenities."

4.8 "52% thought the building wasn't nice."
Cleanliness

4.7 "Not very clean."

5.0 "Only 50% said rooms were clean enough."
Room

4.5 "Rooms are not good."

3.0 "70% complained about the bathroom."

5.0 "Only 50% said rooms were clean enough."

1.4 "86% thought they were poorly maintained."

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Based on 52 reviews

Service

6.4 "Service is ok."
Breakfast

6.0 "Breakfast is mediocre."
Food

5.9 "Food is average."
Cleanliness

5.7 "Average cleanliness."

6.1 "Only 61% said rooms were clean enough."
Room

5.5 "Rooms are ok."

6.1 "Only 61% said rooms were clean enough."

Based on 220 reviews

Location

8.8 "Location is great."
Service

6.2 "Service is ok."

5.3 "53% said the reception staff was ok."
Cleanliness

5.8 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."
Breakfast

5.8 "Breakfast is mediocre."
Food

5.7 "Food is average."
Vibe

5.3 "Vibe was decent."

6.4 "64% thought the atmosphere was somewhat friendly."
Bar and Beverages

5.2 "Bar is ok."
Room

4.8 "Rooms are not good."

3.2 "68% complained about the bathroom."

1.4 "86% thought they were poorly maintained."

1.3 "87% thought the tv was sub-standard."

3.6 "64% had problems with the shower."

4.4 "For 56%, the rooms looked old."
Value for money

4.5 "Value below average."
WiFi

1.8 "Disappointing internet connection."

0.3 "97% said the wifi quality was bad."