Overview

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Hôtel du Palais
Best Service Friendliness

23, rue du Palais, 21000 Dijon, Bourgogne, France
+33 3 80 65 51 43

£51+

Overall guest ratings

8.1/10 Excellent
Based on 984 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.6
  • 4.6

Good to know

  • Friendly service
  • Near city centre

Nearby

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    Amenities

    • Internet
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • Safe
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 984 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
    • 7.6 "Good breakfast."
    • 5.0 "Internet is average."
    • 4.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.3 "87% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      2.5 "75% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.3 "87% criticized the small bathroom."
      2.7 "73% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      2.9 "71% had problems with the shower."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 511 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.5 "85% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      2.8 "72% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      2.7 "73% had problems with the shower."
    • 4.2 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 246 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.9 "71% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.2 "78% complained about the elevator."

    Overall rating

    8.4 Excellent
    Based on 226 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.4 "86% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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