Overview

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Hôtel du Palais
Best Service Friendliness

23, rue du Palais, 21000 Dijon, Burgundy, France
+33 3 80 65 51 43

£52+

Overall guest ratings

8.1/10 Excellent
Based on 974 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.8
  • 4.5

Good to know

  • Friendly service
  • Near city centre

Nearby

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    Amenities

    • Internet
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • Safe
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 974 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 7.2 "Good breakfast."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      2.3 "For 77%, the rooms looked old."
      3.5 "65% had problems with the shower."
      2.6 "74% found problems with the furniture."
    • 4.5 "Internet is poor."
    • 4.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.2 "88% criticized the small bathroom."
    • 4.0 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    Based on 545 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good breakfast."
    • 4.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      3.2 "68% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      3.1 "69% had problems with the shower."
    • 4.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    Based on 243 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
      2.7 "73% said rooms were small."
      1.6 "84% criticized the small bathroom."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 185 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.3 "87% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou
    Map

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