The Empress Hotel

4 stars
Central Promenade, Douglas IM2 4RA, Isle of Man
Douglas, Isle of Man
+44 1624 661155
8.3
Very good
based on 2183 reviews
2,183 reviews
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
£62
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room, bed type unknown
£62
Double room, bed type unknown
£82
Executive room, bed type unknown
£145
22 more The Empress Hotel deals
22 more The Empress Hotel deals
Building
Beach
Balcony
Banquet hall
Banquet hall
Other
Banquet hall
Hotel amenity
Other
Other
Lounge
Restaurant
Bathroom
Other
Bedroom
Conference room
Building
Gym
Bedroom
Beach
Beach
Bathroom
Conference room
Bedroom
Conference room
Other
Restaurant
Balcony
Photos of The Empress Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This contemporary 3-star hotel is just a five-minute stroll from the Gaiety Theatre. It is also minutes from Douglas's well-known attractions and landmarks.

This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness centre is available to guests wishing to keep up their exercise regimes while away.

The Empress Hotel has 102 rooms, all of which are fitted with a refrigerator and a hair dryer. Honeymoon suites are also available.

The Empress Hotel Douglas houses brasserie and bar where guests can unwind at the end of the day. For those preferring to dine out, the surrounding area features many bars and restaurants with a choice of varied cuisines. For guests with day trips planned, the hotel offers packed lunches if required.

Isle of Man Airport is around a 20-minute car ride from The Empress Hotel and Cafe Royale Halt is within walking distance. The local area is also popular for its shopping.

8.3
Very good
2183 reviews

Latest deals for The Empress Hotel

Thu 9/7
-
Fri 10/7
Classic room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Classic room, bed type unknown
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at The Empress Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Sea view
  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Outdoor

  • Balcony
  • Outdoor furniture
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking

Spa

  • Sauna

Reviews of The Empress Hotel

8.3
Very good
2183 verified ratings
Wonderful
981
Very good
503
Good
351
Okay
133
Fair
112
Mediocre
39
Poor
64

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, friendly and helpful staff, delicious breakfast, and clean rooms. Many appreciated the proximity to the beach and shopping areas, as well as the overall atmosphere and service. While most experiences were positive, a few guests noted issues with room size, outdated furnishings, and minor maintenance concerns. However, the positives such as attentive service and cleanliness stood out in the majority of reviews.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Room Size3 out of 10
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Score by provider

Location

Central Promenade, Douglas IM2 4RA

What's nearby

  • Douglas Beach246 yd
  • Gaiety Theatre0.3 mi
  • Manx Museum0.6 mi
  • Tynwald0.6 mi
  • Tower of Refuge0.7 mi
  • Douglas Harbour0.9 mi
  • Derby Castle Depot0.9 mi
  • Douglas Head Lighthouse1.2 mi
  • The Bowl1.2 mi
  • Braddan Bridge1.2 mi
  • Union Mills F.C.1.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Empress Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
August
£142
£136
Cheapest month to stay with an average 50% drop in price.
Most expensive month to stay with an average 48% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Empress Hotel

  • If you’re after a cheap room at The Empress Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Empress Hotel, plan to stay on a Monday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Empress Hotel was booked for on KAYAK in the last 2 weeks was £131, while the most expensive was £153.
  • How long should you stay at The Empress Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at Central Promenade, 0.7 miles from the centre of Douglas. Douglas Beach is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 8 miles from Castletown Ronaldsway. The Empress Hotel is 63 miles from Holyhead Anglesey.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

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Most recommended

See most recommended stays in Douglas
4-star hotel
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Raymonds
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4-star hotel
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4-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
0.7 mi
Castletown Ronaldsway
8.0 mi

Everything you need to know for your stay in Douglas