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Emirates Grand Hotel

7.9
Good

Based on 8,998 reviews
 
Sheikh Zayed Road, Dubai, United Arab Emirates
  +971 4323 0000
Emirates Grand Hotel - Dubai, United Arab Emirates
Check-in
Check-out
Compare vs KAYAK |
Priceline £67
Agoda.com £69
KAYAK £81
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per night
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Good to know

Distance to city centre 0.9 mi
Location rating 9.4
Nearest airport Dubai Intl
Distance to airport 5.9 mi

Rooms

Check-in
Check-out

King rooms

£355+

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Bed type
Provider
Nightly base price
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Unknown
£355 per night

Standard rooms

£93+

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Bed type
Provider
Nightly base price
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£93 per night

Deluxe rooms

£67+

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Bed type
Provider
Nightly base price
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Unknown
£100 per night
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Unknown
£106 per night
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Unknown
£107 per night
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Unknown
£114 per night
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£158 per night
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£233 per night
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£67 per night
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£69 per night
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£81 per night
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£84 per night
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Unknown
£85 per night
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Unknown
£85 per night
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Unknown
£85 per night
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Unknown
£86 per night
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Unknown
£86 per night
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Unknown
£87 per night
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£91 per night
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£94 per night
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£97 per night
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Unknown
£99 per night
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£99 per night

Reviews

Pros

Cons

Traveller rating

478
295
148
61
0

Time of year

Traveller type

Show reviews that mention

+
claudine in 12 reviews
deluxe room in 22 reviews
dubai mall in 54 reviews
free upgrade in 30 reviews
good hotel in 203 reviews
great location in 423 reviews
long time in 96 reviews
long waiting in 14 reviews
near dubai in 46 reviews
near to metro station in 124 reviews
nice room in 314 reviews
reception staff in 404 reviews
room service in 31 reviews
sheikh zayed in 17 reviews
swimming pool in 63 reviews
valet parking in 22 reviews
zayed road in 8 reviews
  • Excellent
    Jun 2016
    9.1

    The hotel was great

    Wifi was chargeble

  • Good
    Sep 2015
    7.1

    Good but "please bear with us"

    Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.

    Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours

  • Mediocre
    Jun 2015
    4.0

    It was all right but not for the money the charger

    The breakfast was the best part.

    The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.

  • Mediocre
    May 2015
    3.4

    Terrible staff

    Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!

  • Okay
    Sep 2014
    4.3

    I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.9 Good

Based on 8,998 reviews

9.4

Location

7.1

Breakfast

2.6

Bar

2.1

Beach

Things to know

  • Close to public transport

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Kitchen/kitchenette
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Beauty salon
Tennis
Aircon
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Rooftop
Lift
Massage
Laundry facilities
Hairdryer
Babysitting/child care services (surcharge)
Internet (surcharge)
Pets not allowed
Long-term parking (surcharge)
Free valet parking
Hot tub
Cable or satellite TV
Coffee shop

Location

Most popular landmarks

  • Emirates Towers 0.7 mi
  • Burj Khalifa 0.8 mi
  • Dubai Aquarium & Underwater Zoo 0.9 mi
  • Dubai Mall 0.9 mi
  • The Dubai Fountain 0.9 mi
  • Jumerah Mosque 1.8 mi

Dubai travel guide

Learn about Dubai on KAYAK

Getting around

Dubai Intl 5.9 mi
Sharjah 16.9 mi
Dubai Bus Station Shei 5.9 mi
Dubai Main Bus Station 12.1 mi

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