Emirates Grand Hotel

Emirates Grand Hotel

7.8
Good

Based on 8,521 reviews
 
Sheikh Zayed Road, Dubai, United Arab Emirates
  +971 4323 0000
Emirates Grand Hotel - Dubai, United Arab Emirates
Check-in
Check-out
Compare vs KAYAK |
Priceline £68
Agoda.com £71
KAYAK £84
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Rooms

Check-in
Check-out

Deluxe rooms

£68+

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Bed type
Provider
Nightly Base Price
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Unknown
£100 per night
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£102 per night
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£102 per night
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£102 per night
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Unknown
£109 per night
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£110 per night
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Unknown
£117 per night
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£162 per night
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Unknown
£240 per night
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£68 per night
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£71 per night
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£84 per night
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Unknown
£86 per night
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Unknown
£87 per night
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Unknown
£87 per night
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Unknown
£87 per night
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Unknown
£88 per night
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Unknown
£88 per night
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Unknown
£89 per night
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Unknown
£93 per night
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Unknown
£96 per night

Standard rooms

£96+

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Bed type
Provider
Nightly Base Price
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Unknown
£96 per night

King rooms

£365+

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Bed type
Provider
Nightly Base Price
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Unknown
£365 per night

Reviews

Pros

Cons

Traveller rating

399
239
110
50
0

Time of year

Traveller type

Show reviews that mention

+
claudine
sheikh zayed
metro station
zayed road
room service
great location
near dubai mall
hotel staff
swimming pool
friendly staff
free upgrade
long wait
emirates mall
good hotel
nice room
hot water
  • Excellent
    Jun 2016
    9.1

    The hotel was great

    Wifi was chargeble

  • Good
    Sep 2015
    7.1

    Good but "please bear with us"

    Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.

    Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours

  • Mediocre
    Jun 2015
    4.0

    It was all right but not for the money the charger

    The breakfast was the best part.

    The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.

  • Mediocre
    May 2015
    3.4

    Terrible staff

    Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!

  • Okay
    Sep 2014
    4.3

    I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.

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About

Overview

With a stay at Emirates Grand Hotel, you'll be centrally located in Dubai, within a 10-minute drive of Dubai Mall and Dubai International Convention and Exhibition Centre. Featured amenities include wired Internet access (surcharge), a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.8 Good

Based on 8,521 reviews

9.4

Location

6.7

WiFi

3.6

Amenities

3.3

Beach

Things to know

  • Close to public transport

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Beauty salon
Tennis
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Lift
Massage
Laundry facilities
Hairdryer
Kitchen/Kitchenette
Babysitting/child care services (surcharge)
Internet (surcharge)
Pets not allowed
Long-term parking (surcharge)
Free valet parking

Location

Most popular landmarks

  • Emirates Towers 0.7 mi
  • Burj Khalifa 0.8 mi
  • Dubai Aquarium & Underwater Zoo 0.9 mi
  • Dubai Mall 0.9 mi
  • The Dubai Fountain 0.9 mi
  • Jumerah Mosque 1.8 mi

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