Staff is very unprofessional.
5 stars
Grand Mercure Dubai City
61B Street, Garhoud, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4251 3272Photos of Grand Mercure Dubai City
Overview
Grand Mercure Dubai City a 5-star hotel located next to GGICO metro, near to DXB Airport and Deira City Centre Mall. The hotel celebrates the Emirates cultural heritage and way of life that appeals to modern-day travelers. Discover breathtaking views with our rooftop pool and enjoy all-day dining at Walima, specialty café at Qova, lounge at Huzza mezzanine pool with kids play area. Create moments with our 9 conference facilities. Immerse your 5 senses in our Arabian Spa, and our premium and modern rooms.
Latest deals for Grand Mercure Dubai City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Mercure Dubai City
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Lockers
- Pool view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Heated pool
- Infinity pool
- Outdoor pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Washing machine
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Beach access
- Bicycle hire
Outdoor
- Outdoor dining area
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Grand Mercure Dubai City
8.3
Very good
2668 verified ratings
Wonderful
1356
Very good
470
Good
308
Okay
146
Fair
111
Mediocre
75
Poor
202
Summary of reviews
Guests say
Guests frequently mentioned poor service and cleanliness issues, with several noting that the staff was unhelpful or unorganized. However, many appreciated the hotel's great location, especially for transit travelers, and some enjoyed the comfortable accommodations and amenities offered.AI-generated from customer reviews
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Score by provider
8.3 out of 10
864 reviews
8.4 out of 10
151 reviews
9.5 out of 10
3 reviews
2 out of 10
1 review
All reviews
Location
61B Street, Garhoud, Dubai
What's nearby
- Port Saeed0.7 mi
- Dubai Creek1.9 mi
- Dubai Festival City1.9 mi
- Oud Metha2.1 mi
- Al Karama2.4 mi
- Dubai City Centre3.2 mi
- Trade Centre 14.2 mi
- Dubai International Financial Centre4.6 mi
- Sheikh Zayed Road5.4 mi
- Dubai Mall5.4 mi
- The Address Downtown Dubai5.6 mi
- Burj Khalifa5.7 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Mercure Dubai City
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | £85 |
Average price (weekend night) | £68 |
When to book a room at Grand Mercure Dubai City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city centre | 5.7 mi |
Nearest airport | Dubai Intl |
Distance to airport | 1.3 mi |