Staff is very unprofessional.
5 stars
Grand Mercure Dubai City
61B Street, Garhoud, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4251 3272Photos of Grand Mercure Dubai City
Overview
Luxury hotel with 2 restaurants and 2 outdoor pools 2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, free airport drop-off, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request. Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Mercure Dubai City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Grand Mercure Dubai City
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
General
- Family rooms
- Interconnected room(s) available
- Landmark view
- Lockers
- Pool view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
- Children's high chair
Pool and spa
- Heated pool
- Outdoor pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Washing machine
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Beach access
- Bicycle hire
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Grand Mercure Dubai City
8.4
Very good
2740 verified ratings
Wonderful
1396
Very good
478
Good
315
Okay
152
Fair
116
Mediocre
79
Poor
204
Summary of reviews
Guests say
Guests frequently mentioned poor service and cleanliness issues, with several noting that the staff was unhelpful or unorganized. However, many appreciated the hotel's great location, especially for transit travelers, and some enjoyed the comfortable accommodations and amenities offered.AI-generated from customer reviews
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Score by provider
8.4 out of 10
899 reviews
8.4 out of 10
151 reviews
9.5 out of 10
3 reviews
2 out of 10
1 review
All reviews
Location
61B Street, Garhoud, Dubai
What's nearby
- Port Saeed0.7 mi
- Dubai Creek1.9 mi
- Dubai Festival City1.9 mi
- Oud Metha2.1 mi
- Al Karama2.4 mi
- Dubai City Centre3.2 mi
- Trade Centre 14.2 mi
- Dubai International Financial Centre4.6 mi
- Sheikh Zayed Road5.4 mi
- Dubai Mall5.4 mi
- The Address Downtown Dubai5.6 mi
- Burj Khalifa5.7 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Mercure Dubai City
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | £72 | £58 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 52% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Grand Mercure Dubai City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in DubaiGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.5 | 5.7 mi | Dubai Intl | 1.3 mi |
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